Freedom Health Insurance - Overall Rating based on 24 reviews

67% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-18
Urgent claim approved in under

Today really stressed me out when a boring consultant messed things up and made me miss my scans appointment. I had to rush to get an urgent claim approved, so they rewrote the ... Read onBy: Daisy Griffiths

Most relevant negative review

  2024-06-03
Health insurance

Cowboy institution. I made a claim for bad knee pain, I saw the GP and orthopaedic consultant for the 1st time, within a month of the continuous pain. Had an MRI, showed the cau... Read onBy: Natalie

Review with most votes

  2022-01-21
Health Insurance

Knowing the importance of health for myself and my family, I never took health for granted. I am always serious in issues that concern health, from hospital visitation to check ... Read onBy: Flozzy Joe

Reviews (24)

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    Would buy here again
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    Health Insurance

    I had a really good experience with the health insurance company. The claiming process wasn't too much of a hassle, unlike some other insurance companies, so I was happy about that. They sorted out my documents pretty quickly, in just 2 weeks, and the money was in my account without any delays. The staff were really nice, easy to talk to, and they all spoke English, so it was easy to communicate with them. Overall, I found the company to be flexible and willing to help me out with whatever I needed.


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    Recent health insurance purchase

    My recent experience with the health insurance provider has been quite disappointing, to be honest. I've found the service to be really lacking in so many areas. Firstly, I've had to keep chasing up claims because they seem to be taking forever to process. Then there have been times when doctors haven't been paid for legitimate claims, and that's caused some tension with my healthcare providers. The staff have also been pretty unhelpful and rude whenever I've had to deal with them, making the whole situation even more frustrating. And let's not even get started on how long it takes for the company to reply to any correspondence - if they bother to reply at all! Overall, my experience with this health insurance provider has been super stressful and now I really wish I'd gone with a different company for my insurance.


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    Health insurance referral issue

    So, I had to go and see a doctor for some pretty tough issues - raised liver enzymes and anemia. I asked for a referral to a specialist, but they said my symptoms weren't severe enough to warrant an authorization code. How ridiculous is that? I mean, cancer can show up without any symptoms at all, so what's their excuse? It left me feeling really upset and annoyed with this healthcare provider!


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    Health Insurance

    Knowing the importance of health for myself and my family, I never took health for granted. I am always serious in issues that concern health, from hospital visitation to check ups, doctor's prescription and so on. This is not only for me but for my entire family. Paying absolute attention to health needs still wasn't enough for me and I decide to go for health insurance for the family. Initially, it was difficult settling with health insurance company because fraudulent companies are everywhere online and offline. Finally, I had to settle with Freedom Health Insurance after reading reviews from their customers and track records. Today, my family enjoy a lot of health benefits from the company.