Floom - Overall Rating based on 27 reviews
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Disappointing Mother's Day flower purchase
I bought some flowers for Mother's Day from this company and honestly, I was really let down by the quality. The bouquet I got was way smaller than what they showed on their website, and the flowers weren't great either. So, I got in touch to tell them how I felt, but all I got back were these robot-like replies saying there's no chance of a refund. Clearly, they don't really care about what customers think or about making things better. I'd suggest avoiding this company and searching for somewhere else that offers higher quality and service.
Valentine's Day flowers for wife
At 10pm, I got an email saying the flowers had been delivered. I was home all day and didn't see any delivery attempt. I asked my neighbours, but nothing was left outside. When I contacted their support, they said it would take two business days to sort it out. It's a shame because I was trying to surprise my wife with the flowers for Valentine's Day. Next time, I'll go for a more dependable brand for flower deliveries.
Disappointing flower delivery
I recently ordered some flowers from this service because I wanted to bring a smile to someone's face. But let me tell you, when they turned up, they bore no resemblance to the stunning bouquet I saw on the website. To make matters worse, they looked so sad and sorry - most of them were drooping and on the verge of kicking the bucket. I must say, I was really let down by the poor quality of the flowers that were delivered to me.
Flowers with disappointing longevity
The flowers that my family got from the company I work for were a really nice thought during a tough time, but unfortunately they withered and died after only 96 hours. I tried to speak to Customer Support about this as the recipient, but their responses were not helpful at all. Even though they originally said the flowers would last a week, they then told me I had to report any problems within 72 hours, which left me with no solution. The mixed messages and lack of help from Customer Support were quite disappointing, especially considering how much the service cost. In the future, I would suggest supporting local businesses for a more personal and reliable experience.
Pink roses and white hydrangeas bouquet
The flowers were really reasonably priced and so pretty, just like they said on the website. The person I sent them to really liked them and I was happy with how nice the bouquet was. I went for a basic bunch of pink roses and white hydrangeas with a bit of greenery, it looked really classy but not over the top. The only problem was I didn't get delivery tracking, but I got an email when they were delivered. All in all, it was a good experience and I'd definitely think about using Floom again next time.
Birthday flower surprise
I ordered some flowers for my mate's birthday from abroad, but they were all gone, however, this really lovely guy named Agent F's Thomas sent an orchid plant instead and still managed to get the original flowers delivered the next day at 10pm! Absolutely brilliant, I'll definitely be ordering from them again!
Flowers
Do not trust Floom to deliver for important milestones and celebrations. They are absolutely hopeless. They ...!
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Review with most votes
Pink roses and white hydrangea
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