Frank Green Reviews

: 5
0% Would buy here again

Most relevant negative review

  2024-04-18
Ceramic cup
I bought this ceramic cup because my old one was leaking, and I was really looking forward to usi...Read on
Faye Martin

Review with most votes

  2024-04-17
Leaky cup disaster
I bought this cup and it was awful! It was leaking everywhere and the lid snapped! When I complai...Read on
Rob

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    Would buy here again
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    Ceramic cups

    I bought two ceramic cups from here - one regular with a normal lid, and one large with a straw. The smaller cup is great for my 250ml hot Vita lemon drink, but the bigger one is more versatile. However, I realised that the regular cup might be too small for most drinks. Although the cups were quite expensive, I hoped they would be durable, but unfortunately, they weren't. Just one small drop caused the cup to get damaged and start leaking. In my opinion, it's better to go for a different brand instead.


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    Would buy here again
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    Ceramic cup

    I bought this ceramic cup because my old one was leaking, and I was really looking forward to using it. But to my dismay, it leaks even more than the old one! I contacted customer service, they asked me some questions, but I never heard back from them, even after following up three times. The cups might be nice to look at, but they are just not good quality and the customer service is really awful.


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    Leaky cup disaster

    I bought this cup and it was awful! It was leaking everywhere and the lid snapped! When I complained, they only offered to refund me for the lid - can you believe that?! I couldn't even use it, and they expected me to keep it? Absolutely not!


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    Would buy here again
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    Faulty lid on cup

    I recently bought a cup from this company and the lid broke after just one use. I contacted customer service for help but was really disappointed with their reply. They asked me to fully take apart and put back together the lid before they could help. I wasn't happy with this because I had only used the cup once. Despite my frustration, they just kept telling me the same unhelpful thing and now they're ignoring my emails. Now I'm stuck with a cup that cost over £30 that I can't really use.


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    Colourful cup purchase

    I made a bit of a blunder recently when I bought a really bright and colourful cup, thinking it would look nice and be practical too. To my dismay, I was left feeling rather let down. The cup took ages to arrive, and when I contacted customer service about a leak problem, they were so slow to get back to me. What's more, they weren't very helpful at all, and their replies seemed a bit too relaxed and even a tad rude. I thought it was pretty unprofessional and off-putting. I tried to send the cup back, but they flat out refused to take it back. All in all, it was a really annoying experience that I wouldn't want anyone else to go through.


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