All reviews of Rob
Review about: Wild Frontiers
Guatemala trip experience
I recently went on a trip to Guatemala and it was just amazing. The country has so much history, culture, delicious food, stunning landscapes, and incredible wildlife. I learned a lot while I was there. The itinerary was varied and kept me interested the whole time. Our tour leader, Alejandro, was brilliant and really made the trip special. Visiting Guatemala at Easter time gave me even more insight and respect for the country. The small group size from the company was a definite bonus. The booking team was really helpful and the whole trip was even better than I expected.
Review about: Threadbare
Clothes size mix-up
I ordered an XL from this shop, but when it got here it was a size L instead. Can you believe it? What's the point in ordering something if it's not even the right size? Returning it was such a hassle, so I just decided to give up on it. So frustrating!
Review about: Currys Partmaster
Old freezer top hinge
I managed to find the replacement part I needed quite easily, with the option to choose between the original or a cheaper alternative. I decided to go with the original and it arrived swiftly with standard delivery. Overall, I was really pleased with the service and would definitely use it again in the future.
Review about: QDOS Breakdown
Breakdown Assistance Experience
I had to call breakdown assistance the other day because I got a flat tire on a busy motorway, and it was pretty stressful. But I have to admit, the breakdown service team were really quick to respond, explained everything clearly, and showed real understanding towards my situation. I really appreciated their quick and professional help, it definitely made the whole situation less stressful. I would definitely suggest having your policy details handy when you call them, as it can help speed things up and make the whole process smoother.
Review about: Caledonian Travel
Overnight trip to theme park
The booking process was really easy, and we got all the documents we needed quickly. Mick, who was our driver, did an amazing job making sure our trip was comfortable, even though it was really hot outside. I would definitely recommend them and use their services again in the future.
Review about: Second Nature
Health-tracking app
The health-tracking app is really handy for keeping an eye on your weight and counting your steps, showing all the details in a nice and easy-to-read way. Plus, the support coach is a great help, always there with useful tips when you need them. One thing that could make it even better is if it could also track activities like cycling or swimming.
Review about: Enjoy Travel
Changed car booking from June to October
Nathalie was absolutely brilliant when I needed to change my car booking from June to October. We had a chat online and she even sent me an email to double-check everything was all sorted.
Review about: Alpine Trek
Down jacket for expedition
I was really looking forward to getting my hands on that down jacket for my trip to Aconcagua, and let me tell you, it did not disappoint. The advice I got from the staff was so helpful in picking out the right jacket for me. The website was super easy to use, making ordering a piece of cake. I also liked knowing that if the jacket didn't fit, I could easily return it. The quality of the jacket was even better than I expected, holding up really well on all my adventures. All in all, I couldn't be happier with my purchase and the great service I received.
Review about: Park Holidays
Static caravan upgrade with additional bedroom for doll collection
I've recently moved from a holiday park near Bude to a new one with my Cockerpoo puppy Bailey. The staff at the new park were so helpful, especially Leighann who sorted out all the paperwork for my caravan upgrade. The park itself is amazing, with lots to do and stunning views. I was a bit worried about being near the entertainment center, but it's been absolutely fine. The weather has been lovely, and I've had a great time exploring the area despite my limited mobility. Bailey even had his first paddle in the sea! All in all, it's been the best decision I've made and I wish I'd done it sooner. It's just like paradise here. Why not come and join us?
Review about: Grape Tree
Protein powder and superfoods
I really love shopping at this place! The protein powder and superfoods are such good quality, always fresh. The staff are really friendly and helpful, which makes my shopping experience so enjoyable. The delivery is super fast and they always have fantastic offers on their products.
Review about: Currys PC World
Smart TV purchase
I recently ordered a Smart TV online and paid more for a specific delivery time slot between 5-10pm. The TV ended up being delivered at 2.39pm, way earlier than expected, and no one was home to accept it. Even though I had given clear instructions for a safe place to leave it, they weren't followed. The TV was re-delivered the following day, once again when nobody was around. Overall, it was a frustrating experience. I felt like the delivery service I paid for wasn't delivered properly.
Review about: Testbook
Online study materials
I bought study materials online from this platform recently and I was really let down to see that they are charging for access to past year's question papers, when you can actually find them for free online. It's really disheartening and it shows a lack of ethics in their business.
Review about: Argus Car Hire
Car hire booking
I booked a car hire recently, but had a bit of a nightmare with the rental company. When I went to collect the car, they told me they couldn't take my credit card for the deposit because it needed a signature and not a PIN. They suggested I buy extra insurance to avoid the deposit, which I know is a dodgy move. I even showed them that my card had a PIN, but they wouldn't listen. I tried to sort it out with both the rental company and Argus Car Hire, but they were not much help. It seemed like Argus didn't want to help me and just took the rental company's side, which was really frustrating. I trusted them for a smooth car hire, but was let down.
Review about: Online4baby
Baby products purchase
The website was so easy to use and made ordering stuff dead simple. I could pick out what I wanted and pay without any hassle. I was proper impressed with how they got my order spot on and delivered it on time. When I missed the delivery, rearranging for the next day was a piece of cake. I reckon anyone after top-quality products at fab prices should check out this site. Highly recommend it, mate.
Review about: Hiatt Hardware
Window casement stays
I recently bought some window casement stays from this hardware shop and I must say I was really happy with my experience. Ordering was a breeze and my items arrived in just a couple of days. They were packed really well and the quality was superb. I will definitely be shopping from this shop again in the future.
Review about: Direct Bikes
Scooter - Tommy - Fun to ride
My scooter is amazing, honestly. It's called Tommy and it's just so much fun to ride on. I usually use it to get to school and back - it's really easy to handle. I'd definitely suggest getting one for yourself!
Review about: AX Paris
Hidden fees and return policy
I was really shocked when I found out about the hidden fees and return policy of this company. The "Protect my order fee" of £1.99 came out of nowhere and felt like they were trying to sneak more money out of me. And can you believe the cost to return an item is £6.95? It's outrageous! Not only do you have to pay this fee, but they won't even take it off the total amount you paid. It's a complete rip-off if you ask me. Don't forget about the £3.95 shipping fee they add on as well. On top of all that, the return policy only being 14 days is way too short compared to other companies. You barely have any time to decide if you want to keep the item, especially if you're waiting for the right moment to wear it. Overall, I was really let down by the hidden fees and unfair return policy. I definitely won't be buying from them again unless I'm forced to use a gift card.
Review about: iSinwheel
Faulty scooter, false return policy
I bought this scooter and it's been nothing but trouble from the first day. I've tried to reach out to customer service multiple times but haven't received any response. Even the local mechanics don't want to deal with it.
Review about: England Store
A cool kit for my brother
I bought this really cool kit for my brother from a store in England. But now they're saying I never placed the order, and my bank's had to step in because they took my money! On top of that, customer service hasn't even responded to my email. I'm so frustrated, I can't believe it! I'd recommend steering clear of this store completely, it's just not worth the hassle!
Review about: Base
PS4 game purchase
I recently had the best online shopping experience in a long time. The whole process, from ordering to delivery, was incredibly smooth. I purchased an older game, which was delivered brand new, still in its original packaging. It arrived quickly and was well packaged to prevent any damage. What really impressed me was the fact that they provided a dedicated landline number for any issues, with a real person ready to help. The price of the game was lower than other online stores, and it has stayed consistently low even though the game is in high demand and supplies are limited. This shows me that the company values fair pricing, customer satisfaction, and overall quality. I will definitely be coming back to this website for my future purchases. I highly recommend it!
Review about: Tateossian
Cuff links purchase
While I do still enjoy using a pair of cufflinks I've had for years, I must admit that my recent encounters with this particular brand have been rather underwhelming. Their prices seem quite steep for what they offer, giving off an air of trying too hard to be exclusive, which isn't really my cup of tea. Moreover, their stores could do with some sprucing up - I've been to a few different ones and they all seemed a bit neglected and shabby. From paper stuck to doors to doors being locked during open hours, it's not a good look. Not to mention, the customer service leaves much to be desired, with not enough staff and those working there looking swamped. All in all, I reckon this brand might be struggling to keep up in the current market.
Review about: Rebellious Fashion
Order placement issue
I had a really bad experience with this company when it came to an order I made on the 21st April. My parcel still hasn't turned up, and even though I tried reaching out to customer service a few times, I haven't got any good answers. The fact that they're not communicating and taking so long to sort out the problem has really annoyed me. I'm thinking about looking into legal options to sort this out, and I'd suggest others be careful if they're dealing with this company.
Review about: ASDA Car Insurance
credit card help
I had a bit of trouble with my credit card at the beginning, but I received plenty of helpful assistance both online and over the phone. The app is also very user-friendly.
Review about: Cook Serve Enjoy
Discount code application issue
I just bought something from an online shop for the first time and used a 20% discount code they gave me. But, when I checked out, the discount wasn't there, so that was a bit disappointing. Still, the item I got was decent quality, and the delivery from Evri was quick and smooth. I emailed about the discount problem and they got back to me quickly and fixed it, so it's all good now. Seems like there was a little tech hiccup causing the issue.
Review about: Online Home Shop
Furniture Set
I bought some furniture from an online home shop not long ago and I have to say, the delivery was a complete nightmare. They decided to use Yodel as their courier, which is pretty much another way of saying awful service. Nobody bothered to keep track of the delivery or get in touch with Yodel to find out where my order was. I had to be the one constantly chasing them up and even then, it seemed like nobody really cared. It goes without saying that I won't be giving them any more of my business in the future.
Review about: VISUAL CLICK
Inexpensive sunglasses
I discovered these sunglasses that were loads cheaper than in Australia. I was a bit concerned that the shipping would drag on for ages, but it only took three weeks. Absolutely loving the sunglasses!
Review about: Hussle
Access to awesome fitness places
I really enjoy using Hussle because it lets me go to my usual gym during the week and treat myself to fancy spas on weekends. It's super easy to use and saves me a lot of money!
Review about: Apricot
Dress
I bought this dress from a shop, and it was way better than I expected based on the website. The colours were a bit more subtle than what I saw online, but I actually liked the more toned-down look. The dress was really well made and good quality, which was a nice surprise. The design was flattering and I got lots of compliments when I wore it. I was really happy with my purchase and would definitely think about shopping there again in the future.
Review about: Carphone Warehouse
Sim only plan upgrade
After being with this company for three years now, I can honestly say that I always seem to get a good deal whenever I upgrade my sim only plan. The customer service is generally pretty good, and the ordering process is straightforward and quick. However, I do find that their prices can be a bit steep compared to other companies. On the bright side, the delivery is usually fast and dependable, which is definitely a bonus.
Review about: Beauty Flash
Inquired about product formula change
I had a question about a product that had changed its formula, and I wanted to make sure that the stock being sold was the new version. The customer service team quickly responded, saying they were checking into it but it might take a while. They soon came back to me with the information I needed. I was really impressed by how they made the effort to look into my query and kept me updated on how their investigation was going.
Review about: Devitt Insurance
Policy purchase
I tried to buy an insurance policy online but had some technical issues that stopped me from paying. Feeling annoyed, I rang them up and was happy to find that the phone call was quick and easy. The person I spoke to on the phone was good at their job and had a lovely London accent which made the whole thing quite nice. It made me feel more positive about call centres in the future.
Review about: Health and Her
Effective tablets
I thought I'd give these tablets a go, and I can honestly say they've made a massive difference. I feel like I've got my old energy back and I've noticed a big change in just a week. I've already told a few friends and family about them because they really do work wonders. The difference they've made to my health is amazing.
Review about: Euro Car Parts
Wipers not in store
The bloke who helped me was really friendly and knew his stuff, he printed out the parts I needed. I ordered them online, they came the next day, and they were such a bargain!
Review about: Insurance2go
Easy, good value insurance purchase
I recently bought some insurance from this company and I was pleasantly surprised at how easy it was to find, really good value for money, and quick to book. I felt like I knew exactly what I was getting from the coverage and I was confident in my decision to go with them. Overall, it was a really smooth and hassle-free experience.
Review about: DQT
Wedding ties and handkerchiefs
I'm in charge of ordering ties and handkerchiefs for a wedding protocol/ushering team, so I decided to go back to DQT for their reliable service. And let me tell you, they did not let me down - their selection is massive, the quality is top-notch, and their customer service is exceptional. Ordering was a breeze and the delivery was super quick, which just made me even happier. I'll definitely be a repeat customer. Thanks a lot, DQT, for making what could have been a stressful task so much easier.
Review about: Magazines Direct
Subscription for a digital and print magazine
I subscribed to this really cool magazine, both online and in print, but then it suddenly closed down. I had to cancel my subscription, and they said I would get a refund. However, it's been more than a month now and I haven't received any news from them. I think it's really unfair that they are still charging people without offering any service in return. It feels like a complete rip off!
Review about: Rituals
Face cream and body scrub
The things I bought are really nice, you know. Like, when you put that cream on your face, it feels so good and the scrub smells really amazing! But, it's so pricey, isn't it? Who wants to splash out so much cash on beauty products?! And they use Yodel for deliveries, ugh. They couldn't even locate my house, which is strange because every other delivery person has found it fine before! What a nightmare. But they reckon they'll drop it off in 2 days, we'll have to see if they can actually pull it off.
Review about: Loreto Gallo Pharmacy
Online purchase of pharmaceutical products
I recently bought some medicine online from this company, and I have to say I was really let down by the whole thing. Nowhere on their website did it say they were based in Italy, so when the parcel arrived, I got hit with a big customs charge. I decided not to pay it and sent the parcel back, but getting a refund turned out to be a real struggle. I tried emailing the company several times, but they never got back to me or gave me my money back. Their lack of communication and honesty left me feeling annoyed and unhappy with their service.
Review about: Mobiles
Sim card
I recently got a sim card from Mobiles and I'm really happy with the service and product I got. The delivery was quick and the sim card seems to be working fine. I also like that the pricing is competitive, as a few people had suggested it to me. I hope I keep getting such great service from this company.
Review about: Interhome
Awesome staff
The guy I spoke to was really lovely and super helpful. He found us the perfect spot for our family holiday. Honestly, I couldn't have done it without him. He was so patient with me, even though I bombarded him with loads of questions haha.
Review about: We Buy Any Car
Quick car sale
Selling my car was a breeze! I got a quote, booked an appointment with a professional, and the advisor was really keen to buy my car and make sure I was satisfied. It was a quick and smooth process, got my cash in a jiffy!
Review about: Joseph Turner Shirts
Recent shirt purchase
I bought a shirt from this company not long ago and I have to say, I was really impressed with the amazing customer service I got. These days, it's hard to find a company that cares more about making customers happy than making money. The staff knew their stuff and did everything they could to help me with all my questions and make sure I was happy with my purchase. The shirt was top-notch quality, you could tell they put a lot of care and attention into making it. I would definitely suggest this company to anyone in need of high-quality shirts and great customer service.
Review about: Sky
Perturbed customer experience
I've had such a frustrating and disappointing experience with this company. Their customer service is shockingly bad, and I've been overcharged multiple times. At first, my bill doubled just because of a change in billing date, and when I asked about a cancellation fee, they quoted me a ridiculously high amount. I paid it, only to be told my contract was fully paid off, but then got charged again a month later. They admitted it was a mistake and refunded me, but now I've been hit with another wrongful charge. As if that wasn't bad enough, they cancelled my direct debit without even telling me, which messed up my credit score. All in all, dealing with this company has been an absolute nightmare.
Review about: Fabb Furniture
Sofa purchase
I'm quite indecisive, so I ended up going to the Keighley branch several times to pick out the ideal sofa for my living room. There were so many options in terms of styles, sizes, and colours, that I really needed the staff's help to steer me in the right direction. Debbie, Lisa, and the other young girl were absolutely amazing. They were really patient with my uncertainty, gave me great advice, and actually took the time to understand what I really needed without making me feel pressured. Their professionalism and knowledge definitely made it a lot easier for me to make a decision, and I'm really grateful for their outstanding customer service.
Review about: Slide and Fold
Sliding doors purchase
The sliding doors I got from this company were really top quality, with fantastic craftsmanship. The customer service from the team, especially Clare, was brilliant - they were really helpful before and after I made my purchase. My only issue was that sometimes their sales discounts weren't very consistent, which could make it a bit tricky to know when to buy if you're after a bargain. But all in all, a wonderful company with excellent products.
Review about: Beauty Base
Fragrance purchase
At first, I wasn't sure about ordering from this company because I'm always cautious about getting fake stuff. But when my perfume actually arrived, I could tell straight away that it was the real deal. The smell was spot on, just like I wanted, and I was really happy with my purchase. To top it off, the delivery was faster than I thought it would be, which was a nice surprise. I'll definitely be coming back to shop with this company again in the future.
Review about: Coverforyou
Quick and efficient purchase
The customer service was really good - my call got answered straight away and the person was really polite. I forgot to renew my policy, but they quickly checked my details and updated everything without any hassle.
Review about: AirConCentre
Portable air conditioning unit
Dreadful company! Customer service is non-existant, didn't meet their committed delivery times and blamed the courier, failed to even share simple order confirmations. Stay well clear!
Review about: 247 Home Rescue
Boiler service
Great service. Recommend.
Hi Rob,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueReview about: Monthly Tee Club
Monthly Tee Club Tees
Look forward to receiving my unique t-shirts every month, to break up the mundane of today's world. Never any issues and the quality is excellent. Flawless.
Review about: Fonehouse
Beware of the SCAMMERS using the Fonehouse name!
I can't fault anything about Fonehouse, I have never dealt with them and I am sure they are great.
But there are call centers claiming to be Fonehouse, calling themselves fonehousegroup. I have just caught them out now, I knew this was dodgy from the very beginning but still went through with this to see how far they take it. So this is the SCAM, they take your card details, they promise you something but you get something else, once you receive this, they say it was a mistake and make you send this back to one of their addresses, once you send it, you are doomed.
These were the flags I saw from miles away, but continued so I can share the knowledge with you.
- Got them to send an email to me, email was bogus from the very start
- Always check the company details/address, they address the SCAMMERS gave was the same as Fonehouse, I called them and they told me it was a SCAM
- Never give out your bank details if you suspect anything, although I did give them a bank I don't use much
- When the wrong product came, I knew something was up, they said it was sent by mistake, more red flags!
- Do not send the product back, always check where you are sending the product back, I google map checked and street view checked, it was a house, not a store/factory
- Confront the SCAMMERS, tell them about all these red flags, I did this, they tried soo hard to convince me and then hang up
- Call the network provider and report fraud, cancel the contract, get them to give you an address you can send it back so you don't get chargedWhat did they send you? I have been called by them today.
Hello,
I think i also received a call from these today, im asking for the email because I am generally intrigued.
I feel sorry for the 'not so tech savvy' people who actually fall for this.I have also received many calls. Initially they said they were from fonehouse. In another call they said we are now from mobile.co.uk. They are switching all the time.
I asked them a couple of times to call me in an hour it was always a different person calling me pretending that was the previous one.
Ask them for something crazy like unlimited calls, texts, data and international calls. They will say yes to everything in order to convince you to proceed with the application and give your details.
What I did I asked them to send me an email with the offer they were offering. I gave an old email I had. And the email I received was a proper scam email from an address mobilesco.uk@yandex.com
Another confirmation that they are scamHi, thanks for this! It’s too bad I saw it late, exactly the same happened to me - only that I sent the phone back and paid £8 for postage as they harassed me so many phone calls! Although, I noticed it was scam from the very beginning but I went along anyway! However, the following day even before receiving the phone, I immediately cancelled the order (I rang my bank to tell them) and the bank cancelled and refunded the upfront payment of £30 that they had tried to take! Luckily it was still “pending” so it hadn’t left my account. Just one question though, the contract wasn’t actually set up, they only managed to get my acc / card details which I cancelled immediately. Would a contract still be under my name? Although, my bank has blocked this payments so future payments can’t be taken anyway. I will have to call 02 and fone house to report these people! Crazy how people try scamming others during these difficult times!
generic cialis reviews
Yeah they got me. Had to phone all the cellular companies to find out who the contract is with, turns out its with Vodafone. Its been raised to their fraud team. I don't know how they created a new contract without a search appearing on my credit file. They also attempted to charge payg fees to my bank account, luckily the bank blocked most and have refunded the one that did go through. And a KFC meal in Pakistan! Got a new bank card obvs. Feel so stupid!
They called me a couple of weeks back giving me the spill of upgrading my phone at a ridiculously low price, when I explained I was still locked in contract they'd even pay the early termination costs!!! I gave him the benefit of the doubt and he emailed over an 'official' quote confirming the deal, however emailed Fonehouse to ask if this is genuine and what appeared to be a generic response ( must be a lot of enquiries about this) and confirmed it is a scam.
Still, they kept calling but I ignored them until the other day when I said I wasn't interested and he got the right hump as I could have told him earlier!!
I totally understand how people get lured in, these scammers have an answer to everything which only makes you feel confident in their intention. Some things are too good to be true!!!!Same happen to me paid 8 post to send phone back 30 deposit phone contract
I just had a call from "fonehouse" always sceptical when they they and talk over you and don't listen to your question. The deal was a new iPhone 13 pro max,512GB, unlimited everything £30 /mo for 24 mo. sound too good to be true right! I thoughe so too and the old saying came to me if it sounds
too good to be true it probably is! They're phoning back next week to get my details (NOT going to
happen!)Review about: Garden Centre Koeman
Large order of plants, root trees, shrubs.
Only 1/10th of my order arrived and it was short.
Appreciate virus is an issue, but if you're going to post orders, post the whole lot or not at all.
Basically paid £200 for something that would cost £69.
No answer from them. No contact via email.
Not happy and will attempt to retrieve my money from my bank, due to products paid for not supplied. Trading standards could do with investigating further. Will seek advice.Have you had any luck in receiving your money back from your bank ?
Review about: Garden Centre Koeman
Plants and bulbs
Always amazed at how i can get plants quicker from these suppliers, than i can from UK suppliers. Will always be back.
SCAM WEBSITE
Today after 9 emails and over 20 telephone calls all with no reply i now believe this is a scam website and i and in the process of registering this with the UK Action Fraud so i agree this is a scam DO NOT USE
This is a Scam company do not buy from them.
I do believe this is a scam site. I ordered bulbs from them on April 22nd. They received payment the same day and I still have not received my bulbs ( May 10 2020 ). They have not answered any of my messages. Be wary of dealing with these people !
SCAM TOTAL RUBBISH.DO NOT BUY ANYTHING FROM THESE PEOPLE THEY ARE TERRIBLE QUALITY.
I had a massive delay in getting my plants but they finally arrived today in perfect condition! Way longer than I thought it would take - but it’s not a scam website - I think they’ve just been overwhelmed by demand
I ordered a 'New Dawn' rose in April. When it arrived it was obviously dead but I planted it water and fed it but nothing. No shoots or any sign of life. I sent an e mail and received an acknowledgement promising the Company would get in touch. Despite a reminder I have heard nothing. So have now emailed the Dutch Chamber of Commerce to complain.
Just wondered if anyone had an email address for these guys - every mail I have sent has bounced straight back? Thanks
support-desk@koemanflowerbulbs.com
They are called Eva, Fleur, Helga and Sieger. They have absolutely no knowledge about plants and are terribly rude and make false claims. Furthermore they have no idea what's in their own terms and conditions and the promises that are made to the costumer on the website. For example: they promise to pay for transport back in case you are unsatisfied!Have ordered more tulips
Review about: Holiday Extras
car parking
Anybody facing Refund Issues
just request a chargeback with your bank
You will be successful with chargeback..they cannot withold your money or offer vouchers..they are trying it on..my bank confirmed this and i was refunded immediately (from holiday extras) did not have to wait..because holiday extras face chargeback fees against them if the case proceeds...so they just pay up..once the chargeback is initially raised to avoid additional fees.
They are hoping that people accept vouchers..Do Not Do this..Demand a full Cash Refund...as legal re-course against a voucher is more difficult if the company goes Bust..and is likely to do so..wait and see.Hope it does go bust