Homebase23 reviews
Featured Reviews
Reviews (23)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Paint and wallpaper
I wasn't impressed with the service at this store. The staff didn't seem very interested in helping out and they weren't very friendly. The paint and wallpaper selection was okay, but the prices were a bit steep compared to other places I've been to. Ordering was a bit confusing and I had to wait longer than I thought to get my stuff. The delivery was late too, which was quite inconvenient for me.
Paint and sofa purchase
I recently bought some paint and a sofa from your shop. The paint was delivered on time, which was good. However, I'm really annoyed about the delay with the sofa delivery. I've been in touch with your customer service through live chats and phone calls, but they told me there was a "glitch" in the system causing the delay. Even after waiting for three days, I was informed that the glitch was fixed but there were still unspecified issues causing the order to be stuck. The lack of clear information and continuous delays have left me feeling very frustrated and let down by the service.
Outdoor furniture set
I was really looking forward to receiving my outdoor furniture set, but it never showed up despite being told it was on its way. When I got in touch with customer service to sort things out, they offered me a gift card as a gesture of goodwill. However, I later discovered that the amount on the gift card had been reduced without me being told. When I brought this up with the person who emailed me, they withdrew the offer completely.
On top of that, the courier handling the delivery was dishonest about the shipment's status and kept contacting me even after it had been cancelled. Feeling frustrated with the lack of transparency and poor communication, I decided to shop somewhere else. I found a better and more affordable outdoor furniture set at a different store.
All in all, my experience with this company was really disappointing, and I wouldn't recommend them to anyone.
About Homebase
Is there anyone who does not want their home to look awesome and beautiful? Probably not! We all try to implement the best things possible that could enhance the looks. Sometimes, we opt for the DIY methods, and sometimes, we have to buy certain things that could help us out. But you cannot really and actually deny the fact that the satisfaction after furnishing your home is one of the best things you could ask for. But is it really easy to give your home the look you want? From where do you plan to buy the products, the DIY essentials, and many other things?
If you don't know any store like that, then you can check out Homebase. Before making a purchase, I would definitely recommend you to check out their customer reviews and then see if you should go with them or not.
About Homebase
Homebase is not actually a small business or store that you would find on the internet. Homebase is an actual enterprise comprising thousands of employees.
Founding year and Location
Homebase was developed and started almost half a century ago, and they have never stopped since then. To be precise, the store was built in 1979. Homebase offers employment to more than 6,000 people. If we talk about the Homebase location, it is based in the UK, and all of its operations are done from there.
Products and Services of Homebase
Homebase is one of the actual biggest home improvement stores around the UK, so it is pretty understandable they would have a lot of products in their inventory.
The offerings of Homebase
Homebase offers products in several categories. The first category you would find on the site is paint and decoration. There you can also find the Homebase wallpapers and paints. You can visit each sub-section within the categories too to find out what you want. Besides that, there is gardening and outdoor category available, kitchen, plumbing, flooring, lighting, Homebase garden furniture, storage, and a few more. You can also use the Homebase app to find out the products you want. Still, the online website would work too.
Delivery Options and Policies
Homebase allows its users to opt for the free delivery option and get everything delivered for free. If you want the products the next day, you will have to pay a certain fee to proceed forward. Not only that, there are more than 150 locations around the UK, from which users can choose to pick up the items they have ordered.
Homebase also offers return, refund, and exchange policies to address major issues. And if you want a discount, you can find Homebase discount codes to save money.
Compliments, Complaints, and Tips for Homebase
If you want to help others in any way possible, this might be the chance you would not want to miss. You can share your experience and feedback with us by writing a customer review, and it will be published on our platform. When others read it, they will automatically know how the service is.
Bonus!
📊 How did Homebase shine for you?
Contact Information
500-600 Witan Gate House
MK9 1BA Milton Keynes
United Kingdom
Categories Homebase
Homeware Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Office, Hobby & Party Reviews & Experiences | Online shopping
Page Statistics
Seite online seit: 25 August 2021
Letzte aktualisierung: 29 November 2024
Review with most votes
Outdoor furniture set
I was really looking forward to receiving my outdoor furniture set, but it never showed up despite being told it was on its way. When I got in touch with customer service to sor... Read onBy: Ellie Turner