Jomashop Reviews

: 20

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90% Would buy here again

Most relevant positive review

  2024-06-01
Luxury watch purchase
I had a great time shopping at Jomashop. As soon as I went on their website, I was amazed by the ...Read on
carlie

Most relevant negative review

  2024-03-16
International order
I recently had a bad experience with Jomashop - they charged me the full shipping fee for an orde...Read on
S. Davis

Review with most votes

  2022-02-24
Watches, clothes, skincare pro
A mere description of a shop as a one-stop shop tickles my fancy and I would be eager to check ou...Read on
Divina

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    Luxury watch purchase

    My recent purchase of a luxury watch from Jomashop was a bit of a mixed bag. The ordering process went smoothly and my order arrived on time. However, there was a small issue as one item was not actually in stock, even though it was stated as available. I was impressed with the way Jomashop communicated about this problem and their openness throughout the whole process. Although I had to pay customs duties upfront, Jomashop gave me the invoice needed to get through this step. But, dealing with Swiss customs was a real headache. They asked for more documents to justify my purchase, even though Jomashop had already sent what was required. Overall, it was a bit of hassle, and it might affect my decision to shop with them again in the future.


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    Watches, clothes, skincare products etc

    A mere description of a shop as a one-stop shop tickles my fancy and I would be eager to check out what is in stock in that shop. Usually, a one-stop shop is my favorite place to do my shopping as the experience is also awesome. Also, many benefits come with it including discounts, free delivery, gift cards and more. That was what caught my attention with Jomashop due to sales of a wide range of products. Although I was initially skeptical because not all online shop should be trusted but after my first attempt, I was convinced and I began to do business with them openly and freely and never being disappointed for whatever reasons. All products bought from Jomashop are satisfactorily enjoyed.


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    Pre-owned watch purchase

    I just bought a second-hand watch from Jomashop and I have to say, I was really impressed with the whole experience. The watch I got was exactly as they described on the website, in great condition and it looked like it was brand new. The price was also really good, making it a fantastic deal for a luxury watch. Even though there was a small delay in shipping because of the weekend, the customer service person gave me a clear explanation and was really friendly and helpful. I liked how open and professional they were in dealing with my order. Overall, I would definitely recommend Jomashop to anyone wanting to buy top-quality watches at fair prices.


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    Luxury watch purchase

    I had a great time shopping at Jomashop. As soon as I went on their website, I was amazed by the huge range of luxury watches they had. It was really easy to find what I wanted because the website was so simple to use. Ordering was a breeze and there were lots of secure payment options to pick from. I liked being able to track my order, so I knew exactly where it was until it got to me. The only thing is, I wish Jomashop could speed up their shipping and delivery times, because my item took longer than I thought to arrive. But even with that little issue, I'm happy with what I bought and the service I got from Jomashop.


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    Excellent Customer Service

    I had a really great experience with Jomashop Customer Service. I made a mistake with my order but they quickly and efficiently sorted it out. Even though my order hasn't arrived yet, I'm already so impressed that I wanted to leave this review.


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    Watch

    The customer service was really impressive! I made a mistake with my shipping address, so my package got sent back to Jomashop. But they quickly sorted everything out and even gave me the same price as before. I was really impressed by how efficient and professional they were. Thank you so much, Jomashop, for your fantastic customer service!


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    Watch strap

    I recently bought a watch strap from Jomashop and my interaction with their customer service was a bit of a rollercoaster. The first guy I spoke to was really nice and gave me great customer service, which I was happy about. But then I got passed on to a lady who was a bit rude and impatient. Luckily, when I called again, I got through to the same helpful guy who remembered me and sorted out my problem brilliantly. Unfortunately, I had to call back as I forgot something, and I was disappointed to have the same unhelpful lady pick up the phone and quickly end the call after giving me just enough assistance.


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    Third order

    I recently got an order from Jomashop, and I have to say it was really great. It was actually my third time buying from there, and I have to admit, I was really impressed. They offer such a wide range of products, catering to all sorts of preferences. The prices are really good, and the quality is top-notch. I was particularly happy with how quickly my order arrived. Jomashop is now my favourite place to go for all things watch-related, and I would definitely suggest it to anyone looking for a reliable online store.


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    Watch purchase

    I had a great experience with this company. There was a bit of a mix-up with my order, but the customer service team sorted it out quickly and professionally. They were really polite and fixed the issue without any hassle. When my order arrived, it was in perfect condition just like they said. I was pleasantly surprised that it was sent to me via 2nd-day air at no extra cost, which I really appreciated. All in all, I'm very happy with my purchase and the service I received from this company.


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    Timely delivered purchase in original packaging

    I just bought something online and it came quickly, all wrapped up nicely in its original box. I'm really happy with what I bought. It was exactly like how it was described on the website, and it was even better quality than I expected. The whole shopping process was easy and smooth, from looking at the website to placing my order and then getting my item. I'd definitely suggest Jomashop to anyone wanting to buy luxury stuff online, they're really good.


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    Customer Care Experience

    I had a brilliant time dealing with the Customer Care team at Jomashop, especially with a chap called Ahmad. He was really helpful and very professional, going the extra mile to help me with my questions. Ahmad spoke well and made sure to check back on any problems I had, which I thought was great. All in all, I was really pleased with the customer service I received from Jomashop.


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    International order

    I recently had a bad experience with Jomashop - they charged me the full shipping fee for an order that never arrived. The customer service team wasn't helpful or polite at all, they refused to refund me or offer any compensation for their mistake. I would strongly recommend avoiding them!


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    Easy online shopping

    Jomashop is really easy to use online. I found the watch I wanted and bought it without any issues. The delivery was fast, which was great. I'll definitely shop here again because it was so convenient and hassle-free.


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    Fragrance purchase

    I recently bought a fragrance from Jomashop, but had to cancel it because it wouldn't reach me on time. The customer service I got was really good. I sent an email asking to cancel, and within 12 hours my order was cancelled and I got my refund quickly. The prices at Jomashop are really good, so now I only buy fragrances from there.


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    Watch

    I bought a watch from this company not too long ago and I was really happy with how everything went. The price was fair, the delivery was fast, and the packaging was done properly. The watch itself matched the description on the website perfectly. All in all, I had a good shopping experience with Jomashop.


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    Return policy, shipping cost, customer service

    I have to say, as someone who shops at this store, I am really disappointed with their return policy. The cost to return an item is just way too high - it's three times more than what I paid for shipping initially! It's crazy to think that even if you got free shipping when you bought the item, you still have to fork out three times that amount just to send it back. It feels like they're trying to squeeze as much money out of dissatisfied customers as possible. And on top of that, the customer service is really poor when it comes to helping with returns. It's just not right for a company to treat their customers like this.


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    Quick delivery, well-packaged

    I recently bought something from Jomashop and it arrived quickly, just like I thought it would. The packaging was really good and made sure my product was safe when it got here. I was happy to see that the watch had been looked after properly and I'm really pleased with my purchase.


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    Fragrance purchase

    Oh my goodness, I recently discovered this fantastic store called Jomashop after catching a whiff of an amazing scent in the air! A friend mentioned it was a perfume from there, so I had to order it immediately. The package arrived surprisingly quickly, in under a week, and I am absolutely delighted with it! I will definitely be returning to shop at Jomashop again.


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    Jdm watch purchase

    I must say, the price I got for the Jdm watch was amazing. But I was really let down by the packaging. The watch was just chucked into the box without a second thought. It was bouncing around in there like a fish out of water. I was honestly shocked it didn't get damaged. Can't they at least show some care for the products they sell?


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