All reviews of Carlie
Review about: DeubaXXL
Sturdy but lightweight cases
I recently purchased some tough yet light suitcases. Overall, they're good quality but the larger one had a bit of trouble with the lock. It took me ages trying to open it - about 3 hours - and eventually had to break in. On the other hand, the smallest case works like a charm. Despite the hiccup, I would consider buying them again, it might have been just a one-off problem.
Review about: National Trust Holidays
Historical tour experience
I just went on this amazing historical tour all about what inner-city life was like in Birmingham from the late 1800s to the 1930s. Jeremy was our guide, and he knew so much about that time – it was really interesting to learn from him. I had a great time and learned a lot, so I definitely suggest it to anyone who wants to learn more about Birmingham's history.
Review about: Omnes
Size discrepancy in order
I bought a size 12 dress online, but they sent me a size 18 instead. When I looked at my order confirmation, it didn't show the size I picked. I got in touch with customer service to sort it out and asked if they could waive the return fee because of the website mistake. They thought I was lying and didn't help with the return fee. It was really frustrating, and now I'm not sure if I want to order from them again.
Review about: Cotosen
Recent clothing purchase online
I recently bought some new tops and a pair of jeans online. I absolutely loved the stylish tops and the bright, vibrant colours. Unfortunately, the jeans were a tad tight even though I got my usual size. Nevertheless, the overall quality of the clothing was pretty good.
Review about: The Bottle Club
Wine order
I've just ordered some wine from The Bottle Club, but it was a bit of a nightmare. Supposed to arrive in 3-5 days, but ended up taking 13 days because of a bank holiday and a mess-up with the delivery company. When it finally arrived, the wine was smashed. I had to reorder with express delivery, but that didn't happen, so I had to wait another 4 days. The Bottle Club's service was alright, but overall it was a pain with all the delays and messing about with the delivery.
Review about: Archiproducts
Ceiling lamp purchase
I recently bought a ceiling lamp from Archiproducts and it was a brilliant experience. I was really impressed by the product info on their website, so I decided to go ahead with the purchase, even though it said it would take 25 days for shipping. However, I got an email just 2 weeks later saying that the lamp was ready to be sent out. The delivery went smoothly and the lamp arrived in perfect condition. It looked exactly like it did in the pictures, and there were no problems with the international shipping. The only little issue was that the box was a bit damaged, but thankfully, the lamp itself was fine.
Review about: Roov
Vax vacuum cleaner
I bought a vacuum cleaner from Roov on the 5th of May and it still hasn't shown up! I've been eagerly anticipating its arrival but there hasn't been a peep. I even reached out to Roov twice via email but haven't received any response. It's really annoying as I have 2 cats who are always causing a mess, and I was relying on that vacuum cleaner to keep things tidy. I haven't heard anything at all from Roov, and it's really let me down. I'm beginning to consider asking for a refund because this situation is unacceptable!
Review about: Gardening Express
Geraniums and an unusual fuchsia
I have been purchasing items from this shop for a long time now and I must say, it has been really good. I only had one problem with something, but I am planning to address that with them. Anyhow, I just received my most recent order of geraniums and this lovely fuchsia today, and they arrived in perfect condition! The packaging was excellent and they were already potted. I will transfer them to larger pots later, but for now, they are doing well.
Review about: Gerry Weber
Paid extra for express delivery
Hey, so I ordered something and paid extra for express delivery, but after waiting for 7 whole days my item still hasn't been shipped! When I tried to talk to someone about it, I only got automated responses from a robot. I even requested a refund because seriously, I paid for express delivery and got nothing. This company is a total scam, I'm definitely going to open a dispute with PayPal because I still haven't received my stuff. Please, don't ever use this place!
Review about: Rachel Galley
Beautifully made jewelry, good weight, unique designs, speedy delivery, good communication
I've recently treated myself to some stunning jewelry and I have to say, I am absolutely blown away by the quality of each piece. The jewellery feels weighty and luxurious, with designs that are truly one-of-a-kind, you wouldn't spot anything like it on the usual high street shops. The whole ordering process went like a dream, super smooth and efficient, and I really appreciated the great communication from the company once I placed my order. The super quick delivery was an extra nice touch and I couldn't be happier with how everything turned out. Overall, I am one satisfied customer!
Review about: Iheat
Boiler installation
Holly, the advisor, did a brilliant job of explaining all my options and assisting me in choosing the best boiler installation for me. She was really professional, knew her stuff, and went the extra mile to make sure I was happy with my purchase. I would recommend her to anyone who wants excellent customer service. Alex, the engineer, was also great to work with during the installation. He was quick, skilled, and finished the job to perfection. Overall, I am very happy with the service provided by both Holly and Alex.
Review about: Shirtbox
T-shirt and mug purchase
I recently purchased some t-shirts and a mug from this store, and I have to admit, I'm absolutely thrilled with them! The delivery was incredibly fast, and the designs are really impressive. The quality is excellent. The only downside is that these items can be a tad pricey, but you know what they say, you get what you pay for. The customer service has also been exceptional, no issues there. All in all, I'm extremely satisfied with my buys and I'll definitely be returning for more in the future!
Review about: Flexible Autos
Smooth car rental experience
I had an absolutely perfect experience renting a car through my travel agency. The pick-up process was a piece of cake, and they gave me detailed explanations which made everything so easy.
Review about: Forever Unique
Dress purchase
The dress just really caught my eye, you know? The design was so different and I heard it was hard to get hold of. Luckily, I managed to find it in my size and I was so happy with how it fit and the quality of the material. It's not just pretty to look at, it's easy to look after too, which makes it a really practical piece to have in my wardrobe. I've worn it to a couple of events already, including my daughter's Quinceañera, and every time I've had loads of people complimenting me on it.
Review about: Townsend Music
Album purchase
I had an absolutely awful experience with this company. The service and customer care were shockingly poor. I preordered an album months ago, and only received it long after it was already in stores - completely unacceptable. I only wanted to support my favourite band, but this whole thing has really disappointed me. I suggest that anyone thinking of buying from here should definitely find somewhere else.
Review about: Daisy Street
Low prices, slow delivery
I bought some bits from this online shop when they were having a £3 sale and I thought it was a bargain. But, I soon got annoyed when it took them almost a week to even send out my order. I even splashed out on 48-hour delivery, but it's been 9 days now and still no sign of my stuff. If you're happy to wait for ages for your order, then go ahead and give this shop a go. Just don't expect your clothes to show up anywhere close to when they said they would. Just a heads up.
Review about: Japanese Taste
4 boxes of chocolate covered potato chips
Recently, I ordered 4 boxes of chocolate-covered potato chips from a website. I was pretty happy with the whole experience. The product turned up in its original packaging and was exactly what I wanted. The only downside was that it took a little longer than expected to arrive. I get that maybe it was because of lots of stuff being sent out, but I wish there had been more info about this on the website.
Review about: Buy Sheds Direct
High quality shed
I just bought a really good shed from this company and I have to say, I'm pretty impressed with it. Even though it hasn't been delivered yet, I've seen pictures and it seems really strong and waterproof. The price was fair and I reckon it's going to be perfect for storing all my stuff.
Review about: Diamond Heaven
Rings and necklaces
My time at this place was really great, it was absolutely awesome! The bloke who helped me was super nice and helpful, he was like a proper angel or something. He showed me loads of rings and necklaces and I couldn't decide, they were all so beautiful! This store is in Birmingham, and I would definitely recommend it to all my mates 😄
Review about: Mlb Shop Europe
Cap order
I ordered a cap ages ago and I still haven't received it! It's been over 16 days now and I haven't heard anything from them at all. I've been trying to get in touch with their support team but it seems impossible to reach them - they're like a ghost! How long does it take to send a cap anyway? I'm starting to worry that I'll never actually get it.
Review about: Endource Trading Limited
First order never arrived, second order checkout error
Endource Trading Limited has a good idea, but their implementation is really not up to scratch. My first order didn't arrive, and after waiting for two weeks with no updates, I had to cancel it and buy the items somewhere else. When I tried again, I came across a checkout error that's been stopping me from finishing my purchase for three days now. Their customer service has been slow to reply, still investigating the issue more than 24 hours later. Endource, this is your third strike with me. I hope they can improve their service and fix the problems because the idea is promising, but the reality is disappointing.
Review about: Appleyard Flowers
Birthday flower arrangements
I just love ordering from this florist for special occasions like birthdays. The flower arrangements are always so beautiful, and the quality and presentation never disappoint both the person receiving them and me. They always deliver the flowers on time, which is really important for special occasions, and the prices are very fair for the high-quality blooms they offer. Overall, I really recommend this florist to anyone who wants lovely flowers for any celebration.
Review about: Direct Car Excess Insurance
Quick and easy quote process
Buying this policy was really easy, just like it always has been before. The quote process was simple and fast, which made it easy to agree to. However, it would have been useful if the policy papers and summary were more highlighted in the agreement. In general, a great insurance option that gives good value for money.
Review about: Insurewithease
Travel insurance
I was really disappointed with the service I got from this company. We had agreed that my insurance would cover certain things, but when I had to make a claim for a theft, they tried to avoid their responsibilities by hiding behind their terms and conditions. It's so annoying when you pay for insurance to protect you in these situations, only to be left high and dry when you really need it. The way this company has behaved, not being open and taking responsibility, is just not on.
Review about: Coltorti
Fendi bag purchase
I was a bit wary when I ordered from this website for the first time, but the price was too good to ignore. I thought I'd take a chance and order a Fendi bag. Surprisingly, the bag arrived just a few days after I placed my order. The bag itself was really lovely and matched the description on the website perfectly. However, I was a bit gutted to see that the original plastic on the hardware of the bag had been taken off. It would've been a nice touch to receive the bag with all its original packaging. All in all, I had a good shopping experience and I'm pleased with my purchase.
Review about: Vivaia
Shoes purchase
So, I bought these really cute shoes from this absolutely amazing shoe brand. And you know what? They're incredible! The quality is top-notch and the service is absolutely fantastic! I had a little issue with the size, but when I reached out to them, they were so quick to assist me and sort everything out. They genuinely care about their customers and ensuring everything is perfect. I'm excited to receive my new shoes and wear them wherever I go!
Review about: Tiger Sheds
Shed purchase
I ordered a shed from this company and was pleased with the first delivery date they gave me. But then I got an email confirming a much later delivery date at the end of August, which was not what I wanted at all. I got in touch with customer service to sort it out, and luckily they managed to give me a new delivery date that was much closer to what I had asked for in the first place.
Review about: Feel Multivitamin
Calcium and magnesium supplement for fibromyalgia
I had the pleasure of speaking with a lovely lady called Amy in customer service. She was so kind, patient, and understanding. I struggle to remember things due to my fibromyalgia, but Amy went above and beyond to assist me in changing my delivery date for the calcium and magnesium supplement, which really helps with my bone and joint pain. Her support and service were outstanding.
Review about: ShytoBuy
Prompt delivery, excellent customer service
I recently bought something from this company, and I have to say, I was really impressed with how they looked after me. They even gave me a call to double-check my address because they weren't sure about something - it just shows how much they care about getting things right. The item arrived quickly and was exactly what I expected from their website. I'm definitely a satisfied customer and will be coming back for more shopping in the future.
Review about: Black Label Grooming
Shape Paste Three Pack
I ordered this Shape Paste Three Pack but it never turned up! I waited ages, but my order never arrived. I even sent a few emails, but no one got back to me. And when I called, it just went to voicemail. I had to raise a dispute with Amex because I was so annoyed. It's a real shame because I've had good experiences with them in the past.
Review about: The Dressing Room | TDR
First purchase - super happy!
Oh my goodness, I'm buzzing - just got my first order from here and it was amazing! The website is wicked, dead easy to use, and the staff are proper lovely and helpful. I'm chuffed with all the clothes I got, they're all dead pretty and fit like a dream. I'll definitely be recommending this place to all my mates!
Review about: TransferWise
Freedom, availability
Alright, so with this handy tool, you can access your money whenever and wherever you need to. Whether you want to use your card or withdraw cash, you've got the flexibility to do so! Unlike traditional banks, this tool gives you the freedom to access your money whenever necessary. Travel enthusiasts, take note - this is the perfect solution for your holidays and work trips! I highly recommend it, believe me.
Review about: Master of Malt
Bottle of malt
I ordered a bottle of malt and it was absolutely fantastic. However, when it got delivered, it was all smashed up. So, I got in touch with the folks at Master of Malt and they were really lovely and sorted it out straight away. Their customer service is outstanding and I will definitely be returning for more!
Review about: Specscart
Quick delivery of new glasses
I needed to get new glasses for my dad really quickly, and Specscart delivered them super fast. Their service was fantastic and they really saved the day!
Review about: Blitzhandel24
Physical scanner
I recently bought a physical scanner and had a frustrating time with the company. When I got the email with instructions to download my product, I realised I'd actually paid for a physical scanner. Customer service just told me to ignore the email, which made me feel confused and deceived. After a week with no tracking information, I decided to chase them up, only to find out the product was held up at customs. Parcel Force said only the sender could sort it out, but Blitzhandel24 said I had to deal with Parcel Force, showing a lack of responsibility and professionalism on their part. In the end, the product was sent back to them, and they didn't want to give me a full refund. Luckily, PayPal stepped in and I got a full refund. Overall, my experience was disappointing and I'd advise others to steer clear of this company.
Review about: Baby-Boutique
Dolls pram purchase
I got a dolls pram for my niece, but it never showed up. I tried reaching out to the seller a few times but didn't hear back. In the end, I had to take it up with the platform I bought it from. I'd steer clear of this seller - shelled out a lot of money and got let down.
Review about: Horace
Recent skincare purchase
I've been shopping at this store for a long time and I really can't complain about most of the things I've bought. They often come out with a new and improved version that sorts out any little problems. If you're not sure what to get, pop into one of their stores because the staff there are fantastic at guiding you in the right direction.
Review about: Direct Stoves
Stove delivery
I recently bought a stove from your company, and I have to say, the delivery communication was awful. I waited in all day last Wednesday for the delivery, only to find out after a lot of effort on my part that it had been put off by a day because of the queen's funeral. No email or phone call was made to let me know about this change, which was quite annoying. From Friday to Wednesday, I had to ring multiple times to find out where the free fitting kit and liner were. Finally, on Thursday, the liner arrived, followed by the fitting kit on Friday. This lack of communication and inconsistency in delivery times made it really tough for a busy person like myself to deal with. However, despite the delivery being a pain, the stove itself looks great and I can't wait to get it up and running. I just wish there had been better communication throughout the whole process.
Review about: eDreams
Compensation received
I was grateful for the compensation I received and found Karim, the customer service representative, to be quite helpful. However, I still have some concerns. I can't delete my card details because it's required to keep a card on file as a member, and that makes me feel uneasy. I'm worried about being charged again next year without realising it, which could result in unnecessary calls to sort out the problem. This isn't an issue on other platforms, so it should be fixed from a technical perspective. I'm generally satisfied with my experience this year, but there are definitely areas that could be improved upon.
Review about: Kong Online
Nike shoes for Christmas
I got these shoes last Christmas and they were really cool. I felt so stylish wearing them to school.
Review about: Goodtogoinsurance
Online form completion
I found the online forms really easy to fill out, and I was so grateful for the lovely and helpful lady who answered all my questions on the phone. I got the confirmation email straight away, and then a few days later I got even more useful information in the post.
Review about: Inkifi
Quick, easy prints
I really love using this service for my prints. This is actually the second time I've ordered from them, and I must say, the quality is always top-notch. The whole process is so easy and fast, and I'll definitely be using them again in the future!
Review about: Direct Energy
Payment issues
I attempted to set up autopay or pay my bill using a credit or bank draft, but it didn't go through. I ended up spending more than 2 hours on the phone trying to settle my electric bill. Eventually, the supervisor managed to take my payment over the phone. The customer service was awful and I feel like I've wasted 2 hours of my life that I'll never get back.
Review about: Donaghybros
happy experience shopping from Carlie
I love cooking a lot and I so wanted to get the best kitchen equipment when we moved into our new home, I talked to my husband and we agreed to get one. So I started searching for where I could get one of great quality and at an affordable rate. I came across Donaghy bros and after much consideration, I decided to shop from them. Because I was impressed with what I saw on their page I had to order a cooker, dishwasher, microwave oven, and some cookware. It was delivered to me within a few days and they were exactly what I wanted. I love their product and will definitely shop from them again whenever I need any of the items that they sell. I recommend Donaghy bros to anyone looking to buy quality kitchen equipment and houseware.