Kiddies Kingdom35 reviews
This score is based on 35 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Travel system purchase
I bought a travel system from Kiddies Kingdom after looking at a few different options. The customer service was really good when I was deciding what to get. But when the delivery date came and went, I had to get in touch to find out what was going on. When I contacted customer service, they found my order and sent it out the next day. Even though it was a bit late, I'm really pleased with my travel system and I would definitely suggest Kiddies Kingdom to others.
Ordering a variety of baby products
I thought ordering from Kiddies Kingdom was really easy and hassle-free. I was pleasantly surprised when my delivery came earlier than I thought. The customer service team even gave me a call to check if I was okay with getting a different brand of the same product, which I thought was nice because it meant everything arrived at once.
2 in 1 Travel System Pram
I recently bought a 2 in 1 travel system pram from this company. I had a small problem with the item's availability because the website said it was in stock, but then I was told there would be a delay in delivery. However, after speaking to customer service, my order was sent out the next day without warning. Generally, I had a good experience with the company, but that initial delay was a bit annoying.
Grandchild items
I recently bought something for my grandchild from Kiddies Kingdom and had to hang about for a few weeks before it turned up. But I was happy to find out that the stuff came a few days ahead of schedule. The things were top-notch quality and just what I wanted.
Car seat for premature grandchild
I was in a bit of a hurry to get a car seat for my premature grandchild, who was finally ready to come home from the hospital. It was urgent, so I needed to find a good shop that could deliver the car seat quickly. I found Kiddies Kingdom, and they really came through for me! They delivered the car seat the next day, and even gave me a discount on it. I was really impressed with how fast and efficient they were, and the car seat is great quality. My grandchild is now safe and comfy in their new car seat, and I'm so pleased with my purchase from Kiddies Kingdom.
Obaby maya
Negative
Waited 2 months for it to arrive! Couldn’t get hold of there customer service! Which is not great when your expecting a baby! Then when it did turn up parcels were damaged! There delivery service is awful! Left out in the rain for 5 hours before we had a text to say it had been delivered!!Tutti Bambini cozee air
Terrible company. Inaccurate delivery dates, no correspondence, no replies to emails. Social media comments deleted and conveniently not taking any phone calls.
Read their facebook page and comments before you order anything.
Do not use if you are pregnant and do not want to get stressed!Cybex Cloud Z Base
Base to Cybex car seat developed a fault in the locking mechanism (8 months after purchase but only 5 months after use due to date of birth of our child). Three weeks later still waiting for a resolution and no refund offered. Had to buy a replacement base at over £200 so we can continue to use the car seat as intended. KK passing the buck to the manufacturer when it is they that sold the item to me.
No idea when this will be resolved and being told I will be sent the faulty base back if it can be repaired. Leaving me with two £200 bases for one car seat. As if I would ever use a previously faulty base for my child's car seat.
Will never shop here again.
Looks to be a similar theme looking at other reviews here.Babyco Belize
After care service there is none. Pushchair broke after using it 4 times. The brakes got stuck on while we were out, so couldn't go anywhere . Had to take of wheels to release brakes so we could get home. Phoned customer services and arranged a pick up for repair that was 7th May 2021. Still no Pushchair back. Phone them several times emailed them your lucky if you get a reply. When I did get through they said it was my fault for not putting wheels on correctly tried to explained we had to take wheels off because brakes got stuck. It is now 24 August and still no Pushchair I have sent more emails and tried getting through on phone but no answer back. Baby is now 7months old with no Pushchair.
Joie I Spin 360
Ordered for free next day delivery. Didn't arrive so called and reordered for delivery again next day. Didn't arrive. So 2 failed deliveries now. Still waiting and no attempt to rectify or compensate
Popup booster seat
I ordered the pop up booster seat, the company took my money but item never arrived.
I have rang and emailed the company but no answer from either.
Very disappointed.Out and about little nipper double and accessories
Negative
Chicco chair
I paid 130 pounds 3 weeks ago for a chicco chair that was supposed to be delivered by thr 20th May. Contacted them but have not come back to me. Have no way to knoq whether I will receive the chair or a way to get a refund. So far they have taken a 130 payment in exchange for nothing. Feel robbed.
4Moms Mamaroo Bouncer
I have had the most appalling experience with this company. All i wanted to do was a price match a item but they refused by making excuses- Vicky from that company simply could not be bothered to explain why!!!
I provided every bit of information and Proof but i guess putting out a bold statement of “ we can price match and then 15% off” is too much for them to handle.
Absolutely misleading and iam sure illegal to some extent.
Avoid avoid avoid This companyIdeal and perfect baby shop
I get everything and anything from here, so no more worries to go for nearby store every once in a while. The delivery is quick too. and they have everything you imaging a baby need from changing bags to strollers.
About Kiddies Kingdom
Kiddies Kingdom is a UK-based company that specialises in the retail of baby and nursery products. Established in 1985, the company has built a reputable presence in the market, offering a wide range of high-quality items including prams, car seats, furniture, and toys. Their product portfolio caters to the needs of infants and young children, ensuring safety, comfort, and style. Kiddies Kingdom operates both online and through a physical showroom, providing expert advice and exceptional customer service. Through its commitment to reliable products and competitive pricing, Kiddies Kingdom has become a trusted name among parents and caregivers in the United Kingdom.
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Contact Information
Saville Mills, Mill Street East
WF12 9BD Dewsbury
United Kingdom
📧 kiddies-kingdom.com/contactcentre
Categories Kiddies Kingdom
Online shopping | Children & Baby Reviews & Experiences | Homeware Reviews & Experiences
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Last update: October 2025
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Review with most votes
Ideal and perfect baby shop
I get everything and anything from here, so no more worries to go for nearby store every once in a while. The delivery is quick too. and they have everything you imaging a baby ... Read onBy: Alexa Neal