All reviews of Tom
Review about: Doctor Alert
Fall detector package
This company is a scam please stay away, they contact people on the no call list and set up direct debits even after cancellations
Review about: Olivia's
Floor lamp
Website not updated. Orders not processed properly. Stated in stock but after 3 weeks of waiting I emailed them to find the item was discontinued and that it could be another 14 days before I get a refund. It's not right to have the customer chase to find out somehting that they should've identified and put right a couple of days after placing the order. The worst type of online retiallers act this way. AVOID.
Review about: 247 Home Rescue
Boiler Service
All good
Review about: Discover Cars
Car rental
Intentionally dishonest. Never even knew I was dealing with them, as they snuck in through the back door once I booked on Skyscanner. Never sent me a confirmation email and added about £70 on the price I agreed on Skyscanner but only knew when I picked the car up and then it was too late.
Dear Tom,
We apologize for any inconvenience caused.
Whenever the customer completes the payment with us or our partners, the system sends the voucher automatically.
Normally, when the customer does not receive this document, it is because the email was entered incorrectly.
DiscoverCars.com has honesty with our customers as one of its principles.
Therefore, I want to evaluate your reservation and this possible additional fee.
Send me a message at reviews@discovercars.com with your reservation number, and I will help you with the process.
I am waiting for your message to resolve this issue.
Bruno Fernandes,
Community ManagerReview about: Serious Play
Variety of items
Have used this company on a number of occasions with no issues. Placed a decent order in January for over £100 - 3 weeks later it's still not here, and they've ignored 3 emails, a Facebook message and a website chat box. If you look at their Etsy account - lots of 1 stars for orders not arrived. Such a shame as I'm a small business trying to support their small business but they show no respect or support back by ripping you me off. Suggest you avoid this company at all costs as looking by the other reviews here, they will take your money and not deliver the goods anymore. Such a shame. I will be contacting my credit card company today to put a hold on the funds.
Same experience for me unfortunately. Mine was a much smaller order (£15) but none the less. I've had 1 problem with them before in the past but after a few weeks they did finally send the order as well as a freebie, but I find myself in the same situation again. Its been 3 weeks since I ordered, and they've not replied to any of my emails. I want to support them as I really like their products, but their service is absolutely non existent.
Review about: Entire Desire
Avoid at all costs - Dishonest retailer
I bought a jacket from this retailer as it was on my girlfriefdsn Christmas list.
The jacket arrived on time but simply,y didn't fit correctly. We sent it back with all tags, all the correct packaging, recorded delivery. 4 weeks later and 4 chasing emails, we have yet to have a response, or in deed the refund. A dishonest and shameful retailer. Judging my other reviews on other review websites, we are not the first. Avoid at all costs.Review about: ASDA Tyres
4 x tyres
I ordered 4 tyres from Asda Tyres and made an appointment to be fitted. They contacted me the night before and cancelled the appointment, they made a second appointment, which I drove to in the snow and the tyres hadnt turned up.
This so far wasted 2 days I took off work.
It is difficult to get them on the telephone, and each time I was waiting 40 mins or so. After over a week Im still waiting for a refund and have no tyres.
Its pretty shocking how bad they have been.Review about: Designer Desirables
Clothes and others
Certainly a great place to shop for anything clothing no matter the need. While my first intention at Designer Desirables was to shop for holiday needs but that became just one of the needs as I have had to deeply shop for other needs such as sports, adventure, domestic, corporate and so on. These are quality products that guarantee peace of mind. Secondly, I can order for the products today and have it delivered to me the next day free of charge. That is awesome. Aside that, the company has effective customer service representatives that ensure customer satisfaction is guaranteed with room for return and refund of any unsatisfied goods. These I have experienced from the company.
Review about: Naturecan
Superb
Are you in need of CBD products like peanut butter or vegan CBD capsules? Are you dying to have a taste of CBD cookies as a way of trying out innovations? Are you willing to give such products a try as a way to strive to live towards a life that is all about natural remedies as opposed to all the artificial products in the market? Are you in need of natural products that still commit to enough testing schedules and transparency of products? Are you looking for a way to maintain a diet that favours an endocannabinoid system? If your responses so far are affirmative, then keep reading. Naturecan is one such online store that offers CBD tablets, capsules and bundles.
Naturecan offer products such as CBD oils, CBD gummies, CBD triple nut butter, CBD chocolate with cacao nibs nut butter, CBD honey sea salt nut butter, CBD muscle balm topical, CBD arnica cream with witch hazel topical, green tea extract, algae omega, green coffee extract, activated charcoal, glucosamine sulphate and artice curcumin. Naturecan also offer services such as deliveries, returns, quality assurance, wholesale and privacy policies. Clients and prospects can subscribe to their newsletter to be kept abreast of their assortment of products and offersReview about: Maison Threads
Simply Awesome
One of the companies that I can actually recommend people to patronize if they want to get the right products for men, kids and babies that can help them continue to look much younger than their age is Threads Menswear.
Threads Menswear is my favourite go to store for all my men's products such as clothing accessories, blazers, caps, coats and jackets, jeans, knitwear, footwear, polos, shirts, shorts, suits, sweaters & hoodies, swimwear, trousers, t-shirts & vests, track pants, and tracksuits.
I was skeptical purchasing from Threads Menswear because I haven't heard of the brand before. But after my first purchase , I realized that is the real deal and they produce amazing products.Review about: ROSSIGNOL
exciting experience shopping from Tom
Myself and some of my friend wanted to go Skiing and I needed some skiing apparels for the outdoor event. I didn't know where to get one, so I decided to shop online. After considering the options I got I decided to shop with Rossignol. I ordered ski jackets and other ski accessories. It was delivered within a few days and it was exactly what I wanted. The quality of the product is top-notch and it is quite affordable. I am satisfied with their product and I will shop with Rossignol again whenever I need any of the products that they sell. I recommend Rossignol to anyone who wants to purchase quality outdoor sports apparel and accessories.
Review about: loveholidays
Rhodes package
We had so many issues with our hotel - and went with a package specifically so that this could be resolved if there were any problems. This really didn’t happen and I will never be using love holidays again. You’re honestly just a number and they have total disregard for you being on holiday and your time being precious.
Specific issues with the hotel:
- unreliable hot water in the room
- there was mould in the bath whirlpools
- the main larger pool area/bar is closed
- the larger pool is unclean, green with algae
- the smaller pool that is open is also ...,
- there is very little food options to meet dietary requirements, the salad is frozen. We have spoke to the chef, who was rude to us
- everything is tinned or frozen including salad and fruit
- the dining area is unclean and your are expected to drink from plastic children’s beakers
- there is limited staff, unable to get drinks as and when although it is "all inclusive".
- snack bar is closed, there are two flavours of dry cake left on the bar from breakfast this is uncovered and often had flys nearby
- the wifi is only available in reception and dining room and signal is poor
- there is what looks like blood smeared on our wardrobe
- there is some unknown grease stain on the bathroom wall
- the sunbeds are build from chip board and very unsturdy
- there is no hand soap available in any bathroom including the hotel room
- you are not allowed to keep glasses in to the bedroom, meaning no water in the night
- there are cats everywhere, while they’re cute they beg you for the food constantly (at least someone enjoys it)
We called on the beach twice and sent them photos
We tried our best to raise the issues with the manager of the hotel who was rude and refused to acknowledge anything wrong at all or discuss a refund (via love holidays) but she wouldnt even speak to us.
We called them again but We got no help from on the beach. following another night we moved ourselves as waiting for them would have ruined our holiday.
We advised them of this move. In total we paid 1200 for our holiday, which I recognise was (what we thought) a good deal - this was due to us booking in lock down. 820 of this was for the hotel. We have been refunded 400. This is less than half and we only stayed their 3 nights.
There was no matter of urgency to help us and no understanding that this was a holiday. We are both nurses and worked through the Covid. Only to be treated like cattle by this company.
I will be speaking to a financial ombudsman when I am home, as they promised a service and did not provide it. We were so horrified and to be refunded half for less that a quarter of our stay (3 out of 14 nights) is a joke.
I’m hoping we can resolve this further once we are home
I’ve tried to put 1 star the site isn’t workingI know you're fuming about your holiday, but this thread isn't for On The Beach holidays
i can understand that your angry , but this review is more about the hotel you picked ! rather than love holidays as a company
Review about: Kiddies Kingdom
Obaby maya
Negative
Waited 2 months for it to arrive! Couldn’t get hold of there customer service! Which is not great when your expecting a baby! Then when it did turn up parcels were damaged! There delivery service is awful! Left out in the rain for 5 hours before we had a text to say it had been delivered!!Review about: PrinterPix
Bravo à Kayla pour son professionnalisme
Bravo à Kayla pour son professionnalisme
Review about: EasyJet Holidays
Holiday
Fab holiday, everything went well. EasyJet holidays were really easy to book with and would use them again.
Review about: Outandout
Dining set
TLDR; Good quality furniture if/when arrives, but customer service very poor.
I ordered a dining set in their sale for my new property after couple friend had ordered from here and the quality was good. They were happy overall and only said delivery timescale took a while.
My order went through and I received an email confirming after 3 days their courier would contact me to arrange delivery within 15 days.
I didn't hear anything and contacted the courier who said they didn't have anything scheduled for me from OutandOut and I'd need to contact them. I tried phoning several times with no answer and unable to leave a message. Finally on one of the attempts I did get through and after looking into it was told that website says can take 4-6 weeks. I asked few questions based on the email I'd received and what courier said but the line went dead.
I emailed them later that day. I didn't get a response to the email and 6 days later after another unsuccessful phone call I contact them via Facebook. When they properly looked into it the dining set was out of stock (although this did take me requesting updates over couple days and not them proactively contacting me). I was unhappy that the original phone call I was misled and would've been waiting 6 weeks had I just accepted the answer. They offered me an alternative with two benches but I wanted one with a bench and two seats which I ordered. Understandably as it retailed more, they said they couldn't do that which was fine. I was happy to take the dining set with two benches as I could then pay additional for two chairs on their website but requested a code for free delivery as I didn't feel I should pay twice for delivery when I'd only be getting one delivery. They said you always have to pay for shipping (which I already had). I've now accepted the refund and am awaiting confirmation email and a refund (which I assume will be 3-5 days but am awaiting clarification).
It's a shame as my friends dining set was great and I'd have purchased more from them in the future. The customer service leaves lot to be desired if there are issues.Review about: HAIX
haix airpower
import fees (£44) were a third the price of the boots. they don't tell you this until you've paid and then they ask for the extra £44 (delivery company won't release until you've paid) why can't they tell you this price before you click the pay now button? crap customer service, won't be buying again
Review about: Beer52
beer52
I've received a nice card from these guys offering me a free case of beer as long as I pay for the delivery which was about 6 quid. So far so good.
I took 6 days for the beers to arrive they were dumped right in front of my door ( usually decent delivery companies will leave with a neighbor or at least hide behind the bins)
I didn't think much of the beers. I can go to my local beer shop and get great beers too without having to wait 6 days to drink them and at the same price point. The website is badly designed and very annoying how you pick your beers.
Now THE WORST: Try canceling the subscription is a ballache. You have to CALL!!!! Basically they make it very hard for you to cancel. You'll have to wait a good 30 mins before someone answers the call. The bloke even had the cheek to ask me if I have emailed the company to cancel. These guys are a joke. To be avoided.Avoid - their practices are outrageous: they take your bank detail and subscribe you. It is not transparent and as others noted - the process of cancellation is a nightmare. I was told they don’t allow online cancellations as everyone stays with them and I was the only one who didn’t!
I’ve got the exact same problem, had a couple cases, wasn’t for me, beer isn’t great so rung up and cancelled. Start of Oct a box arrived and I’d been charged! Contacted them, mysteriously couldn’t find the call and they say they must listen to the call before any action.
3 weeks on, still battling with them to get my money back
Appalling service, constant scamsReview about: Verisure Smart Alarms
Home and business
Amazing system, worked well when I was broken into a few weeks back actually got them out and protected my wife as I was away with work. I could not recommend highly enough worth every penny, there is something you can’t replace in this world and this protects them. Thank you!
Review about: LottoGo
SCAM
SCAM
TOOK MONEY OF MY ACCOUNT WITHOUT ME AUTHORISINGWhile it may not have the most comprehensive online casinos in the market, this site is focused on lottery, so it s just nice that there are other products for players to also enjoy while playing at LottoGo, even if they don t have biggest game selection around. With a free lotto bet and 20 free scratchcards (without wagering requirements or a prize limit) with your first lotto bet, the welcome offer is also excellent and well worth taking advantage of. All-in-all, our LottoGo review recommends this operator as a modern lottery betting site. Enjoyed the review? You can find more information like this and the best online gambling sites by visiting our homepage.
Checked out this website due to a special offer on a bet. I thought why not since it was only £0.50, however after confirming the bet, I was charged £17.50 for a weekly subscription. At no point was I asked to confirm the £17.50 subscription and most certainly did not want it. Have been in touch with customer service for a refund but have been told I agreed to the charge and no refund given. Shocking in the extreme, stay well away unless you want to see charges for subscriptions you don't want.
I will be reporting the company everywhere I can.Exactly the same thing just happened to me. Took advantage thinking I might win some money during a lockdown. Then robbed me.
They scammed me a few days ago I ordered two lines at 12.00 got no receipt just a confirmation of 12.00 within minutes they stole 72.00 which was not confirmed by me or explained. Since I cannot get in for a refund their drop down menue will not drop for me to obtain a refund. They still have my money after so many requests. It has caused me a great deal of stress.
They have took £141 out of my bank saying I agreed to the subscriptions which I did not. Who do I report this too?
With a free lotto bet and 20 free scratchcards (without wagering requirements or a prize limit) with your first lotto bet, the welcome offer is also excellent and well worth taking advantage of. All-in-all, our LottoGo review recommends this operator as a modern lottery betting site. Enjoyed the review? You can find more information like this and the best online gambling sites by visiting our homepage.
It's a scam, I bought £2 for twenty lines, I paid through PayPal, but I didn't get any receipt r confirmation mail what so ever, and app didn't let me sign in?
With a free lotto bet and 20 free scratchcards (without wagering requirements or a prize limit) with your first lotto bet, the welcome offer is also excellent and well worth taking advantage of. All-in-all, our LottoGo review recommends this operator as a modern lottery betting site. Enjoyed the review? You can find more information like this and the best online gambling sites by visiting our homepage.
With a free lotto bet and 20 free scratchcards (without wagering requirements or a prize limit) with your first lotto bet, the welcome offer is also excellent and well worth taking advantage of. All-in-all, our LottoGo review recommends this operator as a modern lottery betting site. Enjoyed the review? You can find more information like this and the best online gambling sites by visiting our homepage.
Anyone had any luck getting their money back? They took £180 off me this morning and they are closed at weekends! What robbers!
They done the same to me this morning. So angry. How do you cancel the ‘subscription’ which I didn’t consent to? I want to avoid any more money taken
How can people be so stupid, if it’s £2 a ticket from Camelot how can you get 20 for a pound? Obviously a scam in one way or another! And you will never get the money back as you agreed with the terms!
Report to watch dog and trading standards.. also speck to your bank
Review about: Tinhat
Mobile Phone Insurance - Full cover
Really easy to set up initially.
Needed to change the phone on my policy after 7 months, the guy on the phone was really helpful and got it switched in no time.
Fantastic customer service and a good priceReview about: TrainGenius
Train tickets
Worst company I have ever dealt with. They will not refund money you are owed and will not listen when you call them
Review about: Carethy
Very positive online shopping experience
Very positive online shopping experience. i liked how easy it is to buy and the variety of products they sell. The delivery proceeded smoothly and I'm sure I will buy again when I finish my proteins.
Review about: Jersey Plants Direct
various
Do not waste your money on this company.
I spent a lot on a varied order and wish I hadn't bothered.
The plants that did arrive took 2 months, others didn't arrive at all and had to be resent. Most were shaken about and/or dead/dying. The few that were alive did not thrive and I had to buy elsewhere, meaning i've spent double this year on plants. The company eventually stopped responding to my emails. I have warned all my family, friends and neighbours not to buy from here. I certainly won't be, ever again.Review about: Brightside Insurance
Motorbike insurance
Very poor customer service
Review about: Phoenix Fitness
Nice collection
Two sets of target gloves ,one wrist weights of 0.5kg and one abdominal rollar delivered day before yesterday. Products are good..And prices are also affordable.
Useful items collection, keep it up and add some more .
Dear Tom,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home Rescue