All reviews of Butler
Review about: Construction Helpline
NVQ Support
The Construction Helpline team are really great at what they do - they're proper pros! They truly care about helping people get their NVQ qualifications. It's clear they know their stuff, but it's down to the candidates to really give it their all. I just wanted to give a big shout out to the whole team for all their graft and commitment to shaping the next generation of construction managers. Cheers!
Review about: 80s Casual Classics
Trainers
I recently bought a pair of trainers from this company and I have to say, I was really impressed with their service. The delivery came right on time on a Thursday at midday, but when I opened the package, I saw that they had sent me the wrong trainers. I got in touch with their customer service straight away and I spoke to Adam, who was really sorry about the mix-up. He promised me that they would send out the correct trainers without delay.
And true to his word, within just 24 hours, I got the right trainers delivered to my door. They asked me to send back the wrong trainers, which I did first thing on Saturday morning. The customer service I got from them was absolutely fantastic and I can't wait to order from them again in the future. I would definitely recommend them to anyone looking for top-quality products and great service.Review about: winerack-plus
Large wine racks purchase
I'm really not happy with how things went down at that store. I bought two big wine racks, paid up, but they still haven't shown up like they said they would within a week. I've tried getting in touch loads of times, but no one's got back to me - not by phone or email. It seems like the supplier might have gone bust. Honestly, I'd say steer clear of this place when it comes to ordering anything.
Review about: SpaSeekers
Spa day booking
This lady Nicky was absolutely amazing! She organised a fantastic spa day at a fancy hotel in Chelsea for my best friend's birthday. She was so helpful and made sure we had everything we wanted. Nicky is a legend, we are so grateful! Thank you!
Review about: Oak Furniture Superstore
Furniture and delivery
I recently bought some furniture from Oak Furniture Superstore and I was really impressed with how good it was and how quickly it arrived. The furniture was even better than I expected in terms of how well it was made and how it looks, and I'm really happy with my purchase. The only downside was that I didn't order the matching dining chairs at the same time, so now I have to wait 10-12 weeks for them to be delivered as they're out of stock. But I think it will be worth the wait. Overall, I'm pleased with my experience with Oak Furniture Superstore and would recommend their products to other people.
Review about: Send-a-Cuddly
Cuddly Teddy for Christmas gift
I had no idea it would be so easy to get a Teddy for my grandson! I was really pleased with how simple it was to choose one and include a gift card with the order. The Teddy turned up quickly and looked just as it was described. My grandson adored it, and I couldn't have been more pleased with the whole process.
Review about: Armor Lux
Recent order experience
At first, I was a bit let down by my last order because things didn't go as planned and it took a while for customer service to get back to me. Nevertheless, a really helpful customer service person sorted everything out in just a few days. I've been shopping with this company for ages, so despite the rocky start, I'm happy with how they dealt with it - really friendly and efficient. The products are top-notch too, like my trusty maritime shirts that have stood the test of time, lasting for more than twenty years of wear and washing. Thanks for all your help and for keeping up the high quality that keeps me coming back as a loyal customer.
Review about: Marks and Spencer
Vegan/Vegetarian Meal Deal
I popped into the shop to see if they had any Vegan or Vegetarian Meal Deals, but it turns out they don't do them anymore. The Vegetarian section of the ready meal fridge was stocked with meat products, not a veggie option in sight. It felt like I'd gone back in time before they got with the times. The good news is they now have self-service checkouts, although having only those was a nightmare for the older customers who found them tricky to use. Completely unacceptable in this day and age. I'd recommend avoiding this place for shopping if you can.
Review about: UK Direct Shop
Paint Regen
I bought this Paint Regen thing thinking it would work wonders on those scratches on my car. Turns out, it was rubbish! I had to wait ages for a reply to my email and then they made me call them on a really expensive number just to get some instructions. What a rip-off! Eventually, I decided to send it back and luckily got a refund, although they didn't even cover the postage money. They only agreed to pay for the return shipping. This whole situation was the worst experience ever!
Review about: VERO MODA
Bra information via email
I got the package right on time, and everything was sorted and neat.
Review about: Beautifect
Quality makeup mirror
I recently bought a makeup mirror that's really good quality and looks really nice. But I've noticed that the light reflection can sometimes make it hard to do my makeup in a regular mirror. Also, the small magnifying mirror that comes with it isn't strong enough for me - I think a higher magnification, like x10, would have been better.
Review about: Hyde & Hare
Cashmere socks purchase
These cashmere socks were amazing! The colour was gorgeous and they were super soft, exactly like the website said. The quality was really high and they felt so luxurious on my feet. I was really happy with how fast they arrived, it made buying them even better. I'd definitely think about getting them again, either as a nice present for someone special or just as a treat for me. In general, I was really impressed with the socks and I would totally suggest them to others.
Review about: Escentual
Hidden gem
I just have to say, this website is an absolute gem! I found it by accident and I am over the moon about it. The selection is brilliant and I always manage to find exactly what I need. The prices are really good too, much better than other sites I've used before. And the delivery is super quick! I can't speak highly enough of this website, I definitely recommend it!
Review about: SpaSeekers
Spa experience disappointment
When I arrived at the spa, I was really disappointed because there was nobody at the reception, so I had to wait for 10 minutes before someone finally showed up after they made a call. The towel they gave me was really thin, not what I was expecting at all, especially since I thought a robe was included with my booking. The lockers were all dirty and I needed a padlock to use them, which was a bit annoying because I didn't have one with me. There were only 2 plastic beds in the pool area and they weren't very comfortable for relaxing. The jacuzzi was nice and hot, but the pool itself was just average. The smell of chlorine was so strong that it made my eyes sting after only 15 minutes, so I ended up giving up on my spa day altogether. Honestly, this was probably the worst spa I've ever been to.
Review about: Willow And Hall
Sofa purchase
This is the second time I've bought a sofa from this place, and I have to say, these sofas are absolutely fantastic! They're really comfy and look really stylish in my living room. I was so happy with my first purchase that I just had to buy another one. The quality is top-notch, and I really appreciate the wide range of fabric options they have available.
Review about: BuyWholefoodsOnline
Tasty treats
Wow, this place is absolutely amazing! I've ordered some delicious snacks from here a few times already, and I just can't get enough. The quality is top-notch, and the prices are really reasonable. I'm always pleased with my orders, and I will definitely be returning for more in the future!
Review about: Oxfam Online Shop
Charity shop experience
I had a brilliant time shopping at an online charity shop the other day. The website was a doddle to use, and they had a fab range of stuff to choose from. Checking out was a breeze, and my order turned up right on time and in top-notch condition. It was clear they took care in packing everything up nice and safe for delivery - top marks all round!
Review about: Post Office Home Insurance
Waiting and waisting day
The other day, I had to wait in all morning because someone said they would pick something up between 10.09 and 1.09. But you know what? No one showed up! What a waste of my day! It's no wonder why some people think The Post Office/Royal Mail is their last choice! They should definitely lose their Royal status.
Review about: Youth & Earth
Refund request
I've been waiting for my product to be refunded for more than a month now, but I still haven't received it back. This delay has been really frustrating for me, so I'm keen to get it sorted out as soon as possible.
Review about: SwimInn
VAT issue, lack of correction
I've got a NIF linked to the VIES system, and in my last purchase, the VAT was included in one order but not the other, which led to an incorrect invoice. I've sent several messages about it, but the problem still hasn't been sorted out.
Review about: Rattan Furniture Fairy
Garden furniture set
I recently bought a garden furniture set from Rattan Furniture Fairy, and I'm really pleased with it. The furniture is top-notch quality and looks great in my garden. I spent a while searching for the perfect set, and I'm glad I went with this one. There was a small problem with one part of the set when it arrived, but the customer service I got in fixing it was fantastic. The way they dealt with the issue quickly and effectively really impressed me and made the whole shopping experience a good one.
Review about: Farfetch
Fast, efficient, long-term customer
I've been a loyal customer of Farfetch for a good while now, and I have to say, their service is always quick and reliable. I've been shopping there for over three years, and I've never had any issues with any of my orders. Their website is really easy to use, which makes it simple to browse through all the different products and make a purchase. Plus, the customer service team is always on the ball and super helpful whenever I've had any questions or problems. All in all, my time with Farfetch has been really positive, and I definitely plan on continuing to shop with them in the future.
Review about: Pure Leisure Group
Weekend Stay in Lodge
The lodge was pretty good overall, but there were a couple of small issues like missing cushions, a wine opener, pizza tray and cutter, towels, and two gas rings that weren't working on the hob. Despite these problems, the lodge was nice and cosy. The electricity went off on the first day, but after a quick phone call, it was fixed straight away. It's a shame the weather was rubbish, but all in all, I had a good time and would definitely think about returning.
Review about: Ultimate Drinks
Beautiful bottle for a pre-Christmas gift
This lovely bottle arrived pretty quickly and I gave it as a pre-Christmas present to a mate who really loved it. The quality of the product is top-notch and I'll definitely be popping back for more buys in the future.
Review about: House of Malt
Well-packaged bottles, prompt delivery
I was really impressed by the service I got from this company. The bottles I ordered were packed really well, so they arrived in great condition. The delivery was quick, and the courier service even gave me a handy one-hour time slot for when they would arrive. I couldn't have asked for a better experience and would definitely recommend this company to anyone wanting to buy something.
Review about: Waveinn
Fishing equipment purchase
I bought some fishing gear from Waveinn not long ago and the delivery was a nightmare. I was told it would arrive after the 7th of May because of the long weekend, but it ended up turning up on a Saturday when nobody was in. The delivery person chucked the items over the fence and they were left out in the sun and rain for three whole days.
Review about: Aviva Car Insurance
Easy online quote and purchase
I recently got a quote online and completed my purchase through the website. I was really impressed by how easy and straightforward the process was. The website was nicely designed, and everything was laid out clearly. I liked that they explained all of the additional options, and I had the choice to accept or decline them. From getting a quote to accepting and receiving my renewal documents, the whole experience was smooth and efficient. One of the main reasons I decided to switch to this company was because of the significant cost savings. My previous insurance provider wanted to hike up my annual policy by over £400 for the upcoming year, but with this new policy, I'll only be paying half of that amount. I'm really happy with the service and the money I've saved. A big thank you to the team behind the scenes.
Review about: Living and Home
Patio table purchase
My recent buy of a garden table from Living and Home went pretty well. It turned up when expected and matched the description online. Putting it together was a bit of a pain, needed two sets of hands because it was a bit fiddly. Also, there were screws of varying lengths included, which made the process even more annoying. However, once it was all set up properly, the table looked great, is super strong, and has a nice 3-year guarantee for reassurance in the long run.
Review about: Fragrance Direct
Perfume purchase at Fragrance Direct
Fragrance Direct had my favourite perfume available at a fantastic price. I was really happy to get a complimentary sample of the men's version, which my partner really liked. The online shopping was easy and stress-free, and there were loads of products to pick from. The quality of the stuff I got was top-notch, and I'd absolutely suggest Fragrance Direct to my mates and family.
Review about: Coltorti
Misleadingly worn designer dress
I recently bought a designer dress from this shop, and I must say I was really let down. The dress was supposed to be new with tags, but when I looked closely, it was obvious that it had been worn many times. There were lots of signs of wear, like pilling all over the fabric and a small tear on the chest. It was clear that the dress was definitely not new. Even though it was a lovely design, the condition of the dress was not worth the price I paid. I tried to fix it with my dressmaker, but the damage was too bad. I feel like the store tricked me and took advantage of me, so I won't be going back there as a customer.
Review about: Bstn
Replica purchase
I bought something thinking it was real but it turned out to be fake when I checked it closely. The labels didn't match the genuine product. I'm not happy because I want what I paid for, not a fake version. Even if it's past the return date, I'm going to ask for a refund.
Review about: gettested
At home test purchase
I recently bought a DIY test kit for the first time from this company and I have to say, I was pleasantly surprised by the whole experience. Since I was new to this kind of testing, I was a bit nervous about whether I would do the test right and if the results would be accurate. However, the instructions that came with the test were really clear and easy to follow. The only problem I faced was collecting enough saliva for the test, but I managed to fill it up to the required level in the end. I was concerned that it might not be enough for the lab to analyse, but luckily, I got my results quickly and they were very clear and easy to understand. All in all, I was impressed with the service provided by this company and I will definitely use them again in the future.
Review about: Aerosus
Suspension kit for a luxury car
I've been coming back to this company quite a few times now, and I have to say, their service is always top-notch. The product descriptions are clear and precise, which makes it really easy for me to find the right parts for my car. The suspension kit I bought was fantastic quality and the prices were really competitive. I would definitely recommend this company for all your car needs.
Review about: Ramsdens Jewellery
Diamond earrings purchase
I had a great time at the jewellery store. The staff, Chloe and Nikki, at the Croydon branch were amazing. They were really helpful and knew their stuff. They not only helped me find the perfect pair of diamond earrings, but they also gave excellent service to other customers in the store. Their friendly and welcoming approach made my shopping experience really nice and easy. I would definitely recommend checking out this store for any jewellery you need.
Review about: MonsterShop
Two drying racks
I bought two drying racks from MonsterShop recently, but they turned out to have some pretty major problems. One of them was missing wheels and bolts, and the other had a bent frame. It was clear that someone had tried to cover up the damage by spray painting over it, which makes me doubt the quality of their products. When I contacted customer service for help, all I got back were unhelpful and confusing emails that didn't actually solve anything. In the end, I wouldn't suggest buying anything from this company.
Review about: MacFinder
MacBook Pro purchase for my student daughter
I got my daughter a new laptop as she's a student, and I have to admit I'm really chuffed with how it all went down. We went with a MacBook Pro, and it came in top-notch condition. The packaging was solid and looked good, so I knew the laptop was safe during transit. It's also great to know that it's got warranty coverage, which puts my mind at ease knowing that any problems down the line are sorted.
Review about: Currys PC World
Bluetooth speaker purchase
As I was looking for a Bluetooth speaker in the shop, a salesman came up to me and gave me some really good advice that helped me choose a great speaker. He actually used to work in finance but knew loads about speakers. Thanks to him, I decided to buy a Bose speaker and I've been really happy with it ever since.
Review about: Keith Prowse
Excellent venue and facilities, Mediocre food
The venue and facilities were absolutely brilliant, I was really impressed. Although, I must say the food was a bit disappointing as it came out cold.
Review about: Petwise
My new pet fish
I recently got a new pet fish from Petwise and I'm delighted with it! They had a great variety of fish to choose from, and the staff were really helpful in assisting me to pick the best one for my tank. My fish is doing well and seems content in its new home, all thanks to Petwise!
Review about: O'Neill
Quality products, poor communication
The products were good value for money, but the communication was pretty poor. When we placed our order, we didn't get any confirmation or receipt. The items arrived out of the blue, with no heads up beforehand. We didn't get any updates or info about the delivery process. Oddly enough, we did get an email asking us to leave a review, so they obviously had our email on file. Sending something back was a bit of a faff because of this lack of communication.
Review about: Terravision
Shuttle bus experience at early hours
The shuttle bus was great! It arrived right on time and took me to where I needed to go without any issues. I really appreciated the fact that they operate early in the morning, which was super handy for my early flight.
Review about: SexMachines
Sex machine, 10 Feb 2021
I bought a sex machine from these guys on 10th February 2021 and I have to say, their customer service was quick and efficient. The ordering process was hassle-free too. They even upgraded our postage to next day delivery for free, which was a nice surprise. The machine arrived on time and was simple to assemble thanks to the clear instructions that were included. It's a top quality product, durable and exactly as described on their website. I'm definitely thinking about buying from them again in the future. I highly recommend this company if you're looking for a sex machine!
Review about: Muddy Matches
Online dating site for outdoorsy people
This website was really user-friendly for me to create my profile and browse through potential matches. It felt really safe and secure, which is a big bonus when you're trying out online dating. I actually met my partner on this site and we've been happily together for the past 6 months. I would definitely recommend it to anyone who enjoys outdoor activities!
Review about: KCOM
Post fibre installation issues
The engineers who came to install the fibre at our home were really nice and knew what they were doing, which was a good start. But then we had some problems after it was all set up that left us feeling a bit frustrated.
First off, when they switched our phone from copper to fibre, they didn't do it quite right. Outgoing calls worked fine on the new fibre line, but incoming calls still came through on the old copper line. It took a couple of days to sort this out, which was a bit of a pain for us.
On top of that, we found out that caller ID wasn't set up on our new fibre line. It took a few more days after we got in touch with customer service to get that fixed.
And to add to all that, when we got our bill, it was wrong because they charged us at the higher rate for our old copper line. So, we had to give customer service another call to sort out the billing problem.
Overall, it wasn't great having to get in touch with Kcom multiple times to sort out these issues after the installation was done.Review about: Home Emergency Assist
Home Emergency Assist customer service
I recently had the chance to speak with someone from the customer service team at Home Emergency Assist, and I have to say, I was really impressed with how professional and efficient they were. The person on the phone was so nice and helpful, they listened to my issue and quickly resolved it. They not only did everything I asked for, but also gave me clear information every step of the way, making sure I was fully informed and happy with the outcome. I couldn't fault the service at all, and I would definitely recommend Home Emergency Assist to anyone who needs help.
Review about: Ultimate Travel Club
Hotel booking for weekend away
This was my first time using this service since it launched and I found a really good deal for a hotel in the area we wanted. I had a question that the customer service team dealt with quickly and they were great. I'm really looking forward to our weekend getaway!
Review about: Warehouse
My hoodie and joggers purchase
I bought this really adorable hoodie and some joggers from Warehouse, but when they arrived they were far too big for me. I sent them back, and that's when all the problems started. I've been waiting and waiting for my refund, but it still hasn't arrived. Every time I contact customer service, they keep telling me that it will take a bit longer. It's been well over a month now and I still haven't received my money back! To make matters worse, I can't even log into my account to see what's going on. This whole situation is incredibly frustrating and disappointing!
Review about: Joules
Faulty wellies
I got these wellies and there's already a big bump inside after only wearing them four times! Who wears wellies all the time anyway? Joules has terrible customer service and wouldn't assist me because it was after their too short 12-month warranty. They're no good, don't buy from them!
Review about: Shark Clean
Cordless vacuum cleaner with exceptional suction power
I've tried out a few vacuum cleaners before, but none have really impressed me like this cordless one. It's just so good at what it does! I've read so many reviews where people said their homes were spotless until they used this vacuum, and now I totally get it. The suction power is just incredible, way better than my old cordless Shark. Honestly, I think this might be the best thing I've ever bought. It's so easy to use and it cleans up so well, I can't believe how much dirt and dust it picks up every time. I'm really happy with how well it works and I'd definitely recommend it to anyone looking for a powerful and efficient vacuum cleaner.
Review about: Ecigone
E-liquids
This website is always my first choice for e-liquids. They consistently have exactly what I'm looking for and the delivery is always quick. The prices are really good too, especially when you consider the high quality of their products. I would definitely recommend this site for anyone looking to meet their vaping needs.
Review about: Appliance People
Dishwasher purchase
I recently bought a dishwasher from Appliance People and I have to say, it was an absolute nightmare from start to finish. They said it would be delivered within a week, but it actually took over a month to arrive. The worst part was that when I tried to get in touch with them about the delay, no one answered the phones, replied to my emails, or even acknowledged my messages on online chat. It felt like I was dealing with a company that didn't really exist. It's pretty clear that this company is not reliable at all, so I would strongly advise you to steer well clear of them. Don't bother wasting your time or risking your hard-earned cash with Appliance People.
Review about: MONU
Quality beauty products for professional use
I've been a beauty therapist for twenty years now and I've been using these products on my clients. Gotta say, I'm really impressed with the quality and the results. But one little problem I've come across is that the pump sometimes gives up on me even when there's still lots of product left in the bottle. It can be quite annoying, you know.
Review about: Hoppa
Booking experience
I used this service for a trip last year, and I must say I had a really smooth booking experience. They dropped me off and picked me up right outside my accommodation, which was super convenient.
Review about: Creightons
Online order delivery issue
I made an online purchase not long ago, but had a big problem with the delivery. When I realised I put in the wrong address, I got in touch with the company straight away. Even though I reached out to them three times, they only sent me one unhelpful reply. They just told me to go and pick up my order from the wrong address they sent it to. It's been more than a week now, and I still haven't heard anything from them or got my order re-delivered.
Review about: Lenskart
Flimsy frames
These frames are just ridiculous. I can't believe how quickly they broke after only using them for a few months. I was literally just putting them on, and bang! The frame snaps in half. And to make matters worse, the warranty didn't even cover it because apparently, it only applies to certain types of damage. It's such a waste of money.
Review about: Fonehouse
Quick and easy phone upgrade
They gave me a call to suggest an upgrade, which was a bit irritating, but once I agreed, getting a new phone was quick and easy. I would definitely recommend them for this reason.
Review about: Cosmetify
Awesome find, cheaper item
I was searching online and stumbled upon this amazing company. I found this really cool item that was cheaper than other places, so I couldn't resist buying it. The ordering process was so simple and quick, and they kept me updated through email throughout the whole thing.
Review about: John Smedley Outlet
High quality garments at great prices
I have to tell you, I was absolutely impressed by the bargains I discovered at this outlet. The clothes were really high quality and the prices were a total steal. The stock system was spot on, which made it simple to find exactly what I wanted on their website. Ordering was a piece of cake and the team communicated really well. They kept me updated at every stage and my order arrived super fast. All in all, I'm a very satisfied customer.
Review about: LightSpeed Broadband
Installation process
I had a fantastic experience with getting my broadband set up. The engineer was really polite and professional the whole time. He explained everything clearly and was happy to answer any questions I had. After drilling, he made sure to clean up properly so there was no mess left. He also gave me clear instructions on how to set up the router and what to do if anything went wrong. I was really impressed with how well he looked after everything and felt reassured by his skills. In the end, the whole process went really smoothly and quickly.
Review about: Superbath
Bathroom items
I wouldn't recommend buying from this company. It seems like a scam and best to steer clear. I double-checked before buying and they told me the bathroom items were available. But once they took my money, they just kept making excuses about the delivery being delayed. When I tried to cancel my order, they refused to refund me, saying my bank had lost the payment and there was nothing they could do.
Review about: Tokyo Laundry
Men's boxers purchase
I've got to say, I'm really impressed with the men's boxers I bought from this store. They fit just right and are super comfy. The best thing is, there always seems to be a good deal on, so I got them at a great price. The website is a bit tricky to use on my phone, but it does the job and checking out was easy. And, my order arrived really quickly – only took a few days which was a nice surprise.
Review about: Kenny’s Music
My purchase was an awesome guitar
I recently ordered an awesome guitar that arrived pretty fast. I reached out to the seller via email and they were really efficient at replying. However, when I inquired about the string height, they provided the wrong information. I ended up having to adjust it on my own, which ended up costing me extra money, so I decided to deduct a star from my rating. It was a bit disappointing, but it wasn't a major issue in the grand scheme of things.
Review about: Vintage Travel
Villa booking experience
I had a brilliant time booking my villa with this company. The staff were really friendly and helpful whenever I had any questions or needed assistance. The villas were wonderful and offered at fair prices, often cheaper than other companies. The overseas representative was super helpful and gave me lots of information, which made me feel really comfortable knowing there was someone there if any problems came up. The process of hiring a car was simple and convenient. The villa I stayed in, Villa Kirki, was absolutely amazing. The welcome pack of food was a lovely gesture, and the villa itself was spotless, well-kept, and had everything I could need for a comfortable stay.
Review about: Skechers
Arch trainers for £78
I bought the Arch trainers for £78 and wore them on holiday, but after 3 weeks, they messed up my feet because they didn't give my ankles enough support. The shop reckoned it was down to my walk, but I wasn't too pleased with that response.
Review about: Tu
Tu clothing
I really liked the clothes I got from this brand. Most of them were really good, but there was one thing that wasn't quite what I was hoping for. The 'white waffle cotton dressing gown' was more of a cream colour than white, thinner than I wanted, and not as breathable because it had less cotton than I expected for a summer robe. Still, I was happy with most of the stuff I got, about 70% of it.
Review about: Trouva
Independent store shopping
Trouva is a brilliant place to have a nosey around and give a hand to independent shops in the UK and even further afield. I've been turning to Trouva for my Christmas gift hunting for three years now, and I've got to say, it's always been a good shout. One thing worth mentioning is that if there are any hiccups with your order, you'll be speaking straight to the store owner, which is a nice change from dealing with big corporations. Luckily, I've never had any issues with the stores on Trouva.
Review about: My Health Checked
DNA testing kit
I wouldn't bother with other DNA testing kits, My Health Checked is definitely the best choice! Their customer service is excellent and they really look after you. I got my results back fast and they were really fascinating, I was amazed by all the health information I discovered. I definitely suggest this service to everyone - just remember, knowing is key when it comes to staying healthy!