All reviews of Tina
Review about: 883 Police
Parka jacket
I got this parka jacket and was proper looking forward to rocking it during the winter. But after only a few wears, it ripped near the top of the arm and the down was coming out. I tried to get in touch with them through email a few times, but no one got back to me. They asked for snaps of the messed-up jacket, and I sent them off quickly, but still heard nothing. It's been a week now and I reckon they're just ignoring me. It's pretty gutting because now I'm stuck with this dodgy jacket that I can't even wear. I wouldn't recommend buying anything from this brand.
Review about: Protect My Pet
Flea and worm treatment for two cats
I've just bought some flea and worm treatments for my two cats. So, I initially tried giving them the worm pills, but my picky cats just wouldn't take them, no matter how hard I tried. After calling customer service, they kindly suggested I switch to an external application for both treatments. Now, putting on the flea treatment is a breeze and stress-free. I really appreciate the help from the lovely staff member who sorted out the switch for me. Thanks for the excellent service!
Review about: TP Toys
Various products
I've always been really happy with anything I've bought from this company. The products are really high quality and always meet my expectations. The customer service is quick and effective, making shopping really easy. I would definitely recommend this company to anyone looking for top-notch products and great service.
Review about: RentalCover
Affordable insurance
I was a bit unsure about getting this insurance at first because my wife had found a cheaper option from another company. But when we had a hit-and-run in a car park at the National Park, I was really impressed with how fast and helpful RentalCover was. Even though I didn't know what to do, it was easy to send in the evidence and paperwork, and we got our money back for the repairs in just three days. Overall, it was a really good experience with RentalCover.
Review about: SaraMart
Late delivery of package
I'm really disappointed with the delivery service from A tu hora express in Spain. My package has been in the delivery process for 10 days now and still hasn't shown up. It's just not on that it's been in Spain all this time and still not delivered. Another package I ordered arrived quickly via Correos, which was a surprise because I ordered those shoes after the ones that still haven't come.
Review about: Active Care Store
Best price, accurate delivery time
I had a brilliant time shopping at Active Care Store. Everything went smoothly without any problems, and I managed to get the product at the best price possible. The communication was spot on, I was given accurate information about the delivery time, so I didn't have to waste time hanging about all day.
Review about: Maqio
Toy purchase
I found this company by quickly searching on Google and was really impressed by all the different toys they had. I managed to find exactly what I wanted at a really good price. The delivery came so much quicker than I expected, which was a nice surprise. All in all, I had a really good time shopping with them and would definitely suggest them to other people.
Review about: FragranceX
Opened package, missing items
Be cautious when dealing with this company. If your delivery arrives damaged or doesn't turn up at all, they won't give you a refund. And if you try to open a PayPal dispute, they won't let you place another order. I've been a customer for 10 years, and when I recently had a package arrive open with something missing, I wasn't happy. I opened a PayPal dispute, but they refused to refund me, saying it wasn't their fault. However, I know that it's the sender's responsibility to make sure deliveries arrive in good condition. Luckily, PayPal came through and refunded me for the missing item. Since then, they won't accept any of my orders because I opened a dispute. Steer clear of this company!
Review about: One Education
Fun learning app
The learning app was so cool, I really enjoyed using it for my school work. The lessons were interesting and got me thinking a lot. I liked how they used fun examples to explain stuff, even if they weren't real. Also, I had a bit of trouble with one of the quizzes, but I asked for help and they sorted it out super quickly. It was awesome!
Review about: Testpreptraining
Recent shopping experience
I recently bought something and had a really good shopping trip. The staff were so friendly and really knew their stuff about the products I was after. They really went out of their way to help me find exactly what I needed.
Review about: CareCo
Rollator purchase
I recently visited a store in Romford where a chap named Luke helped me pick out a rollator. He was really friendly and offered some great advice without being pushy at all. They had a great selection to choose from so I didn't feel the need to shop around elsewhere.
Review about: Norfolk Hideaways
Norfolk Hideaways cottage booking
I booked a cottage with Norfolk Hideaways for a walking holiday in September. Unfortunately, on the 5th day of our stay, we had problems with the central heating in the cottage. We tried following the instructions, but couldn't get it to work, so we ended up feeling cold and let down. Even the gas "wood" burning stove in the living room wasn't real! This was not the high-level service we were hoping for from a supposedly 5-star property. When we contacted Norfolk Hideaways for help, we found out that the owner controls the heating remotely, which was really annoying.
Review about: Pixartprinting
Wedding table sign purchase
I felt really nervous about buying the table sign for my wedding as I had seen some reviews that weren't great. But, the price was really good so I decided to take a chance. Thankfully, it all worked out perfectly! The sign arrived earlier than I expected and it looks absolutely fantastic. I can't speak for those negative reviews because my experience was brilliant. Another great thing is that you can get custom sizes, which is a massive advantage. I will definitely be using this company again and recommending it to all my friends.
Review about: Vodafone
Phone collection
I popped into the shop to pick up my phone order, but ended up getting a different, much better phone instead. Sammi & Isa who work there were really friendly, polite and just nice people. I would definitely suggest popping into the shop and having a chat with either of them. The service was excellent and I couldn't have asked for more helpful assistance. All in all, it was a brilliant experience.
Review about: Mesh Computers
Repeat customer, pleased with product and delivery
This was my third time ordering from this company and I have to say, I was really pleased with the system I got. It was just what I wanted and even better than I expected. The price was fair and totally worth it for how well it performs. Plus, the delivery was quick and it actually came earlier than they said, which was a nice bonus.
Review about: Terrys Fabrics
Bedding, curtains, cushions, fabric
The selection of bedding, curtains, cushions, and fabric at this store is really impressive. I found just what I was looking for at a great price. The website was easy to use, which made it simple to find what I needed. My order arrived quickly, so I could start decorating my new cottage straight away. I'm really pleased with my purchase and will definitely come back for more lovely items in the future. I would absolutely recommend this store to anyone wanting to enhance their home with quality products.
Review about: Kiltane
Cashmere cardigan purchase
I bought this cardigan for my wife as a Christmas present, but it ended up being a total disaster! It was quite pricey, around £100, but the neck completely detached from the body after just 2 months of wear. We attempted to resolve the issue by reaching out to the shop in Edinburgh and even contacting their customer service, but unfortunately, they were not helpful. It was really disappointing!
Review about: Scottish Friendly
Policy maturity issues
I am really not happy with the service I have received when it comes to the maturity of my policy. I've told them what I want multiple times in the last six months, but all I get are excuses and no resolution. I'm thinking about getting the financial ombudsman involved to sort this out.
Review about: Peter Hahn
Purchased a men's winter wool jacket
I got myself a proper winter jacket for men from an online shop not long ago. It took me a while to find just the right one, but eventually, I came across this top-notch clothing website. The jacket wasn't cheap, but it was worth it because it looked good and seemed to be well-made. I took the plunge and ordered it on the 21st of December, and it turned up on the 10th of January. I was pretty chuffed with how quickly it arrived, especially at that time of year. When the jacket arrived, I was really impressed by how well it was packaged and the overall quality.
Review about: AYP Healthcare
Something cool I bought
I love this place because they have such great prices and a great selection of stuff. The only downside is that sometimes the delivery can be a bit slow, but I think it's worth it for the savings.
Review about: Help 4 Addiction
Home detox for Alcohol
Help 4 Addiction really saved me! They guided me through an 8-day detox from Alcohol at home, and it was incredible. Dr Iqbal was kind and empathetic, making me feel at ease. The entire process was quick, and I didn't have to wait long like I would have with the local agency. Michael checked in on me daily, offering support and humour that helped me tremendously. I feel amazing now that I'm sober, and I'm so grateful to Help 4 Addiction!
Review about: iSinwheel
GT2 scooter purchase
I bought the GT2 scooter from your company recently and it's been a bit of a letdown, to be honest. In just the first week of having it, I've come across several issues that have really affected how well it works. The headlight doesn't work properly, the horn button is a dud, and the power on/off button doesn't respond when I press it. On top of that, the scooter didn't even reach the 28mph speed that was advertised - it only goes up to 15.5mph. And to top it all off, I got a flat tire while riding on regular roads and pavements, even though the scooter was supposed to be good for off-road use.
Review about: Suntransfers
Booking transfers to and from the airport
I was really looking forward to my holiday in Cyprus and had sorted out transfers to and from the airport with this company. Unfortunately, there was a family emergency and we had to cancel the whole trip. I thought it would be fine since I had arranged for a refund with the company, but they never actually returned the money to me. I tried to follow up with them, but all they gave me were excuses, and now they're not even responding to my messages. It's just not fair!
Review about: Zest Beauty
Beauty products
As a Zest Beauty customer, I was really let down by my experience. I ordered some beauty products from their website and waited ages without any updates or delivery, which made me start to get suspicious. After looking into it and seeing other bad reviews, I decided to contact the company myself. I sent them an email asking for a refund within a 5-day deadline, and I also made it clear that I would report them for fraud and consumer issues. Luckily, I got a quick reply the next day, and they refunded me in full shortly after. While I appreciate the help from others, it's worrying that a company like this is still operating. I strongly recommend that people steer clear of Zest Beauty to avoid going through the same troubles.
Review about: 247 Home Rescue
Useless boiler cover
you like dealing with Pakistani call centres, being lied to and fobbed off the take a policy out with 24/7
I took a policy out in November 2023 this was to include a boiler service, i booked was finally booked in for a service after 3 months, I was call by 24/7 who cancelled it the day before! The excuse is they are too busy. I was told before that they do not have engineers in my area.
I was also contacted by a sales rep (indian call center) who said i could add inhibiter for an extra £35 they took the money immediately.
I know you get what you pay for but this is ridiculous!
I know i should of gone with British gas or EDF.
UPDATE 26.01.2024
ok so I reported a fault with my boiler on Thursday 6.30pm I paid £75 call out fee, I received a call Friday 12.30pm I advised I have no heating or hot water, I was told the earliest an engineer could come is Monday! They do not have enough engineers to cover the jobs.
I joined because I assumed they offered a 24/7 fast service. I will receive a faster service from a local engineer and the call out fee is £60.
This is the second issue I have had with this company in a matter of 3 months.
I think the good ratings are coming from staff members.
28.01.2924 -update
Day 4 and still no heating or hot water. An engineer has been yesterday afternoon, he doesn't have parts or is able to get a part the same day, he made little effort to get a part.
The engineer has to issue a report to 24 /7 they look at it in 24 hours.
I spoke to the Pakistan call centre again this morning they said they haven't received the report but they have the part, obviously a lie as he hasn't seen the report.
I was told not to worry it will be fixed soon. I have no faith in this company.
Totally regret signing up with them.
29.01.2023 - Day 5 of having no heating or hot water. There is no urgency with this company. Today I am told the appointment team will call to arrange an appointment, I have not been given a time scale on when they will call or when the appointment will be, I am again held in limbo. I asked for my £75 to be refunded as they have not fulfilled their part, they said they are unable to refund because an engineer attended, not only are they liars they are scammers too. It looks like I will have to call a local engineer and pay again if I want my boiler working today.
Take time to read all reviews on this company, I wish I did.
They have also cancelled the service I had booked for today, the earliest they could reschedule was the end of April. Looking at the reviews on services I don't think I will bother.
30.01.2024 - escalated my claim to complaints who are dealing with this issue. I asked the engineer to supply the quotes for the work, so they have no excuses today, I forwarded them first thing. I received a call from them at 10am to say that the quote was over £1000 so they can't repair. The quote was very over priced, labour alone £500, they only sourced one quote so nothing to compare it to. They did offer me an overpriced boiler at 0% interest. I wasted 6 days and £75 call out fee.
I will never do business with this company again. This has been one of the worst experiences I have ever had to deal with.
STEER CLEAR OF THESE SCAMMERS.
Date of experience: 16 January 2024Review about: ALA Insurance
Quick and easy insurance set-up
Setting up my insurance with this company was a breeze - super quick and easy. I only needed to fill in a few details and I was good to go. Hopefully, if I ever need to make a claim, they'll be just as quick and helpful!
Review about: Wild Frontiers
Madagascar Lemurs and National Parks Tour
Our trip to Madagascar was absolutely amazing! We had so many adventures and surprises along the way. Our guide, Olivier, was so knowledgeable and really looked after us during the whole trip. We did everything from exploring rainforests to visiting villages, national parks, canyons, and chilling out by the coast. Each day was full of new discoveries and cultural experiences. The places we stayed were lovely, the food was great (lots of veggie options), and seeing the wildlife, especially the lemurs, was just incredible. Whether we were spotting a teeny mouse lemur on a night-time rainforest walk or watching the magnificent Indri in its natural home, every moment in Madagascar was pure magic. You've got to be ready for early mornings, long journeys on rough roads, and giving up your digital devices, but trust me, it's all worth it for the incredible memories you'll create.
Review about: Latelita
Two stunning necklaces
I recently bought two necklaces from this brand and I have to say, I was really impressed with the whole thing. The parcel turned up when it was supposed to and it looked really nice. The necklaces were beautiful and both me and my mate really liked them. You could tell that the quality was top-notch and I couldn't be happier with what I got. Big shout out to the customer service too, they were proper helpful and quick to reply all the way through. All in all, I'm well chuffed with my purchase and I'll definitely be coming back for more in the future. Cheers!
Review about: Buy Britain
Dog bed purchase
I recently bought a dog bed from this company and I was really pleased with the competitive pricing, especially when comparing it to other shops. The bed arrived quickly and was just like it was described. All in all, I had a great experience with my purchase.
Review about: Tessabit
Golden Goose sneakers
I bought a pair of Golden Goose sneakers from this website recently and I was really impressed with the customer service I got. Despite Italy being far away, my shopping experience was smooth. There was a lovely lady called Camila who went out of her way to help me find the right sneakers. When the size wasn't quite right, she was really helpful and made sure I got the correct size quickly. I'm really pleased with how everything went and I would definitely recommend this website to anyone looking for great customer service.
Review about: Caribbean Warehouse
Quick transaction
Just got in touch with Lynne for the first time and she did an amazing job. Within a day, everything was sorted and she managed to get me a fantastic deal. Not only that, but Lynne really knows her stuff and shared some valuable insights during our conversation. Top-notch service all the way!
Review about: Exoticca
Guided tour
The guide and bus driver we had on our tour were amazing. They knew a lot, were really friendly, and made the whole experience fun. But, I reckon the hotels could've been better placed – some were a fair distance from the main sights. Also, the breakfast at a few of the hotels wasn't up to scratch. Still, despite these little things, I had a great time overall and would definitely think about booking another trip with them.
Review about: eDreams
Confusing charges
Well, I bought something online, and then I noticed a lot of strange charges on my card. I was really panicking, thinking like, what on earth is happening? But then this really lovely person came to my rescue and sorted everything out. They were so kind and supportive, I can't express my gratitude enough. They truly came to my rescue!
Review about: Benuta
Affordable rug purchase
I was well chuffed with the rug I bought, it turned out to be way better quality than I expected for the price. It came quick and was well wrapped up in a box. All in all, my shopping trip was a good one.
Review about: BioCare
Liver health supplement purchase
I found this liver health supplement while I was just casually scrolling through social media and thought I'd give it a go. And after using it for about a month now, I can honestly say I've noticed some really good changes in my bloating and digestion. I feel more energised and confident, all thanks to this product.
Review about: Etihad Airways
Recent flight experience
My last flight was a complete letdown. When I tried to reach out to customer support via email and their app, the agents were rude and unhelpful. It was obvious they didn't appreciate my loyalty as someone who's been flying with them for over a decade, taking at least 4 flights per year. The service during the flight was below average, and the staff seemed disinterested in making our journey enjoyable. All in all, my recent experience was really awful and I'm very disappointed.
Review about: Mark Birch Hair Loss
Hair loss products
I was really impressed with the service I got from this place. They really go out of their way to make sure I'm happy with what I buy. The staff are always on the ball and really know their stuff, which makes me feel like a valued customer. The loyalty rewards are a nice bonus, showing they really care about their customers. The products I got were top quality and really helped with my hair loss. Overall, I'd definitely recommend this place to anyone looking for hair loss solutions.
Review about: Marks and Spencer
Summer Beauty Box purchase
I bought the Summer Beauty Box from the shop not long ago, but it got lost in the post by the delivery company. I got in touch with customer service to sort it out, but they wouldn't send me a replacement box. They did give me my money back, which was nice, but I was still pretty disappointed with how it was handled. I've been a loyal customer for ages, but this whole situation has put me off. I don't think I'll be shopping with them again in the future.
Review about: PatPat
Baby shoes
I got the patpat shoes these days. They are soft and cute! I want to buy some baby clothing now.
Review about: Deichmann
Graceland
The staff were very helpful especially James Tague sorted the insoles for me and put them in will recommend this shop very polite
Staff very helpful especially James Tague
Review about: Deichmann
Graceland
The staff were very helpful especially James Tague sorted the insoles for me and put them in will recommend this shop very polite
Staff very helpful especially James Tague
Review about: Create and Craft
craft supplies
My first issue is regarding their marketing preferences, and how they handle customer data.. When placing my order there was a compulsory box for a telephone number, but I made sure to tick the relevant boxes that said that I did NOT want to be contacted by phone, email, or post for any marketing / promotional reasons. So you can imagine my surprise when I got a phone call a few hours later from a call center trying to sell me their monthly subscription plan!! When I told the agent that I had specifically selected NO to using my information for marketing purposes, he replied that he knows that, but felt that this offer was very good and that I wouldn't want to miss out on it - and hence his call! I explained that this was a breach of data protection, and GDPR to use a customer's personal information for marketing purposes without their consent.. We then went back and forth for a good few minutes of him still trying to change my mind on signing up to their subscription plan, before he finally said he'll remove me from the mailing list and hung up. Since then, I've had at least one email a day from them with various marketing offers. Each time, I hit the unsubscribe button, and yet again the next day I received another marketing email!
Within 24hrs hours of ordering, I received a dispatch notification for my order. The parcel arrived a few days later, but I was shocked to find that it only contained two small items worth £10 out of a £70 order! I immediately emailed their customer services asking them firstly to ensure that my contact information was removed from their marketing list, and to ask where the rest of my order was.
After three days of no response to my email (despite getting a read receipt within an hour of sending), I sent a follow-up email which I received a response to. However the response was a blunt copy and paste telling me that they're sorry for the marketing emails, and have updated my marketing preferences - and to contact again if I have any further queries. They also sent me a link of how to update my marketing preferences myself - but the link was for their parent company website Ideal World Ltd and not for Create and Craft. So they didn't pay attention to where I had ordered, and completely ignored my complaint asking where the rest of my order was! I sent another email back asking someone to phone me by the end of the day to update on my order, but received no response. After another 24hrs, I submitted a PayPal dispute for the missing items which as of today has not been responded to. However a few days later, I received an email from MyHermes saying that they have a parcel for me, and that it would be delivered soon. This second parcel arrived this morning, and once again, it is not my full order!
So now I am back to square one having to try and contact Create and Craft via email, and have updated the PayPal dispute accordingly. This company may offer a great range of products at good prices, but their inability to process orders properly, no respect for handling customer data, and lack of care for their customers isn't worth the hassle.Review about: Shaw Academy
Crypocurrency
The classes are covering basics and jargon and uses of apps as well as ease if of use .Since the topic is completely new to me I find it informative and very well structured.
Thank you Shaw academyReview about: Brightside Insurance
Car insurance
Wish I had seen these reviews what a joke this company is I have just spent 1 hour 23 mins on phone on hold waiting to cancel my policy as I was given an ultimatum to pay an extra £370 for an undisclosed fault when I asked for an extension to sort this out as the claim didn't exist they refused so I said I would cancel before they cancelled and made it harder for me to get insurance they then tell me I have to pay £60 to cancel of which I have to ring and pay as they won't send a bill they are a con company from what I have heard they insure you raise the insurance people cancel and they rake in the money never again I hope karma comes back to them
This has just happened to me too! I was charged an extra £77.57 for a undisclosed claim. When I investigated it with my old company it was all about an incident that I reported in 2017 which wasn’t a accident and no no money was paid out or any claim undertaken. Like you they are trying to get £77.57
Hi,
We are sorry for this bad experience. We aim to deliver a great customer experience and, on this occasion, can see that we have let you down.
We’ve tried to find your details in our system... unfortunately, we cannot find that information.
Could you please share your reference number with us? This will enable us to investigate this further.
Kind Regards,
24/7 Home Rescue