All reviews of Tina
Review about: 247 Home Rescue
Useless boiler cover
you like dealing with Pakistani call centres, being lied to and fobbed off the take a policy out with 24/7
I took a policy out in November 2023 this was to include a boiler service, i booked was finally booked in for a service after 3 months, I was call by 24/7 who cancelled it the day before! The excuse is they are too busy. I was told before that they do not have engineers in my area.
I was also contacted by a sales rep (indian call center) who said i could add inhibiter for an extra £35 they took the money immediately.
I know you get what you pay for but this is ridiculous!
I know i should of gone with British gas or EDF.
UPDATE 26.01.2024
ok so I reported a fault with my boiler on Thursday 6.30pm I paid £75 call out fee, I received a call Friday 12.30pm I advised I have no heating or hot water, I was told the earliest an engineer could come is Monday! They do not have enough engineers to cover the jobs.
I joined because I assumed they offered a 24/7 fast service. I will receive a faster service from a local engineer and the call out fee is £60.
This is the second issue I have had with this company in a matter of 3 months.
I think the good ratings are coming from staff members.
28.01.2924 -update
Day 4 and still no heating or hot water. An engineer has been yesterday afternoon, he doesn't have parts or is able to get a part the same day, he made little effort to get a part.
The engineer has to issue a report to 24 /7 they look at it in 24 hours.
I spoke to the Pakistan call centre again this morning they said they haven't received the report but they have the part, obviously a lie as he hasn't seen the report.
I was told not to worry it will be fixed soon. I have no faith in this company.
Totally regret signing up with them.
29.01.2023 - Day 5 of having no heating or hot water. There is no urgency with this company. Today I am told the appointment team will call to arrange an appointment, I have not been given a time scale on when they will call or when the appointment will be, I am again held in limbo. I asked for my £75 to be refunded as they have not fulfilled their part, they said they are unable to refund because an engineer attended, not only are they liars they are scammers too. It looks like I will have to call a local engineer and pay again if I want my boiler working today.
Take time to read all reviews on this company, I wish I did.
They have also cancelled the service I had booked for today, the earliest they could reschedule was the end of April. Looking at the reviews on services I don't think I will bother.
30.01.2024 - escalated my claim to complaints who are dealing with this issue. I asked the engineer to supply the quotes for the work, so they have no excuses today, I forwarded them first thing. I received a call from them at 10am to say that the quote was over £1000 so they can't repair. The quote was very over priced, labour alone £500, they only sourced one quote so nothing to compare it to. They did offer me an overpriced boiler at 0% interest. I wasted 6 days and £75 call out fee.
I will never do business with this company again. This has been one of the worst experiences I have ever had to deal with.
STEER CLEAR OF THESE SCAMMERS.
Date of experience: 16 January 2024Review about: PatPat
Baby shoes
I got the patpat shoes these days. They are soft and cute! I want to buy some baby clothing now.
Review about: Deichmann
Graceland
The staff were very helpful especially James Tague sorted the insoles for me and put them in will recommend this shop very polite
Staff very helpful especially James Tague
Review about: Deichmann
Graceland
The staff were very helpful especially James Tague sorted the insoles for me and put them in will recommend this shop very polite
Staff very helpful especially James Tague
Review about: Create and Craft
craft supplies
My first issue is regarding their marketing preferences, and how they handle customer data.. When placing my order there was a compulsory box for a telephone number, but I made sure to tick the relevant boxes that said that I did NOT want to be contacted by phone, email, or post for any marketing / promotional reasons. So you can imagine my surprise when I got a phone call a few hours later from a call center trying to sell me their monthly subscription plan!! When I told the agent that I had specifically selected NO to using my information for marketing purposes, he replied that he knows that, but felt that this offer was very good and that I wouldn't want to miss out on it - and hence his call! I explained that this was a breach of data protection, and GDPR to use a customer's personal information for marketing purposes without their consent.. We then went back and forth for a good few minutes of him still trying to change my mind on signing up to their subscription plan, before he finally said he'll remove me from the mailing list and hung up. Since then, I've had at least one email a day from them with various marketing offers. Each time, I hit the unsubscribe button, and yet again the next day I received another marketing email!
Within 24hrs hours of ordering, I received a dispatch notification for my order. The parcel arrived a few days later, but I was shocked to find that it only contained two small items worth £10 out of a £70 order! I immediately emailed their customer services asking them firstly to ensure that my contact information was removed from their marketing list, and to ask where the rest of my order was.
After three days of no response to my email (despite getting a read receipt within an hour of sending), I sent a follow-up email which I received a response to. However the response was a blunt copy and paste telling me that they're sorry for the marketing emails, and have updated my marketing preferences - and to contact again if I have any further queries. They also sent me a link of how to update my marketing preferences myself - but the link was for their parent company website Ideal World Ltd and not for Create and Craft. So they didn't pay attention to where I had ordered, and completely ignored my complaint asking where the rest of my order was! I sent another email back asking someone to phone me by the end of the day to update on my order, but received no response. After another 24hrs, I submitted a PayPal dispute for the missing items which as of today has not been responded to. However a few days later, I received an email from MyHermes saying that they have a parcel for me, and that it would be delivered soon. This second parcel arrived this morning, and once again, it is not my full order!
So now I am back to square one having to try and contact Create and Craft via email, and have updated the PayPal dispute accordingly. This company may offer a great range of products at good prices, but their inability to process orders properly, no respect for handling customer data, and lack of care for their customers isn't worth the hassle.Review about: Shaw Academy
Crypocurrency
The classes are covering basics and jargon and uses of apps as well as ease if of use .Since the topic is completely new to me I find it informative and very well structured.
Thank you Shaw academyReview about: Brightside Insurance
Car insurance
Wish I had seen these reviews what a joke this company is I have just spent 1 hour 23 mins on phone on hold waiting to cancel my policy as I was given an ultimatum to pay an extra £370 for an undisclosed fault when I asked for an extension to sort this out as the claim didn't exist they refused so I said I would cancel before they cancelled and made it harder for me to get insurance they then tell me I have to pay £60 to cancel of which I have to ring and pay as they won't send a bill they are a con company from what I have heard they insure you raise the insurance people cancel and they rake in the money never again I hope karma comes back to them
This has just happened to me too! I was charged an extra £77.57 for a undisclosed claim. When I investigated it with my old company it was all about an incident that I reported in 2017 which wasn’t a accident and no no money was paid out or any claim undertaken. Like you they are trying to get £77.57
Review about: Harrys of London
My bf is big fan of this
My bf theo a is big fan and he is obsessed with boots. however it started when i gift him a pair of shoes on his birthday and he literally loved it. also he used to wear everyday!!
well according to his experience, the shoes were damn comfortable for his foot and easy to wear with anythingReview about: InsuretheGap
easy simple
I am using the insurance for covering up my expenses. Not just that, it is saving me from big troubles right now and its simple to get over with this mess
Hi,
We are sorry for this bad experience. We aim to deliver a great customer experience and, on this occasion, can see that we have let you down.
We’ve tried to find your details in our system... unfortunately, we cannot find that information.
Could you please share your reference number with us? This will enable us to investigate this further.
Kind Regards,
24/7 Home Rescue