Perch and Parrow28 reviews
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TERRIBLE SERVICE
I purchased a light had several problems, to begin with only half of the light was delivered. Firstly the delivery was booked for for a Monday but DPD forgot to book it on their van and so ‘upgraded’ the delivery to the next day, which was most annoying for my partnerhad stay home from work on Monday for no reason and then again on the Tuesday to ensure someone was in the accept the delivery. They when it finally came it was missing the base and shade. Then later, without warning when we were out, they delivered the second part and just left it on our doorstep. When we finally built the light it looked NOTHING like the pictures - it was bent and leading and had very little support to it's structure. Perch and Parrow have a slick website but are almost impossible to get a hold of.
Dreamy Experience
I ordered a sofa bed from Perch & Parrow without seeing fabrics before and want to leave this review because I absolutely loved how they rang me up within a day to send me a free booklet of the fabric I ordered. I actually then found it a bit too light and they sent me six more fabrics to look at and feel 'in real'. We picked Cotswold Slate which is just a gorgeous grey and the sofa bed has now arrived. The quality of the fabric stitching is superb and the mattress that comes with the bed is amazing quality.
Refreshing to deal with
Having ordered two Nancy chairs whilst I only meant to order one. Perch delivered me both a few days later. After checking my order I noticed it was my mistake but without hesitation they took the chair I ordered double back and I received a refund for that chair the next day. This to me is how service should be. Thanks Perch!
Juno all the way
So happy with my Dining Table! It's lush. Thanks Perch for the quick delivery and kind service by phone from a lady whose name I forgot (sorry! you were lovely!). Only reason it's not 5 stars is because the mirror I also ordered has a bit of a damaged back. I will keep it though - the smudge is not at all visible. BUT as a tip: maybe check your fragile items packaging? Best, Essie
Quality beyond belief
Just bought a sofa and matching coffee and side table from this place. The coffee and side table were delivered within just 6 days with DPD (so I could arrange for Saturday delivery!! YES) and the Peter sofa followed 5 weeks later. Absolutely love the quality of the velvet! It is comfortable and the lads who delivered the sofa were absolutely fab. Taking their shoes off and everything... what more could you ask! I'm thrilled and I got a nice cashback too (they're on Quidco - tip).
LOVE my new sofa
Love love LOVE my new sofa. Reasonable quick delivery but completely the sofa I was looking for!!!! Well deserved review here because of that.
Have you checked the quality underneath lol
Very satisfied
We ordered a couple of chairs for our family home. They were not the cheapest chairs available, but we are really satisfied with our purchase: they look absolutely great in real life and are very comfortable. We are very happy
Would love to review the product...but still no sign of it
Highly disappointed with Perch and Parrow as a brand! On the face of it looked very promising with some great designs and furniture that met our needs in our new apartment. However, since ordering, it seems that they are really a one man operation that is in complete shambles. We ordered two items, a sofa-bed and an ottoman. The delivery time for the sofa bed was listed as 4 weeks while the ottoman was available for immediate delivery. The ottoman was scheduled for delivery, but after staying at home the whole day it never arrived, without any explanation as to what happened. We then requested that the ottoman and sofa bed be delivered at the same time. However, then unexpectedly received a text from the delivery company a week later saying the item would be delivered when we weren't at home. Called P&P customer service and explained again that we wanted the items delivered at the same time, and they apologised for the confusion and promised to rearrange - however, unsurprisingly, the delivery driver showed up at our house to deliver it and wasn't aware that it had been rescheduled. Now, we are waiting for the sofa bed which was meant to be delivered last week, but apparently without any explanation and apology, it is now delayed a further two weeks. After multiple calls and e-mails we were promised that the item had arrived at the warehouse last Friday and would be arranged for delivery asap, but on calling today to find out when it would be delivered, it looks like we were clearly lied to as the item has not arrived at the warehouse, and won't be delivered at least until next week now. No clear solution or apology for not meeting the 4 week delivery window. One of the key reasons we purchased the item was due to the 4 week lead time, and if we had known it would take AT LEAST 6 weeks we would have looked elsewhere. While P&P seem to offer a great online alternative to purchasing designer furniture, the real experience leaves much to be desired. It is evident that they are still very much a fledgling online startup in dire need of process improvements if they are to be an effective alternative. P&P, I wait to hear from you for an appropriate solution!
About Perch and Parrow
As someone passionate about finding bespoke and unique furniture and accessories, are you searching for such a specialised company online? However, as your search continues, you might initially feel delighted that many such companies operate online and offer similar services. However, finding a reputable one that would live up to high-quality products and expectations can be challenging as not all live up to standards. Therefore, the reason for online customer reviews is that they can guide you and others towards finding one that would suit your requirements as an individual. In addition, this is why customer reviews, good or bad, can alter a company’s online status. On the other hand, reading many customer reviews, such as the ones on Perch and Parrow Reviews, might give you further insight into what to expect from a particular company’s quality of products and services.
About Perch and Parrow
Perch and Parrow is an online retailer specialising in beautifully designed furniture and home accessories. Henceforth, the company believes in producing high-quality products for exceptional interiors designed with results, such as headboardFurthermore, due to the company striving for excellence in each piece of furniture, expertly trained style experts only source the best-curated collections launched regularly. Finally, it guarantees that it will produce the best products for its clients to suit any style or requirement for interior design and styles.
What makes Perch and Parrow Unique?
Several positive attributes connected to the company would be described as unique and set them apart from their counterparts, such as believing in their designs being versatile. Henceforth, the internal design team can curate their furniture and accessories to fit the needs of homes and offices and retail spaces. Moreover, the company works closely with interior designers and offers a trade partnership scheme to produce items no matter the project's uniqueness.
Products and Services of Perch and Parrow
Perch and Parrow specialise in making furniture and household accessories. For example, under its sofas and armchairs section there are footstools and pouffes with its speciality in making bespoke made-to-order products such as sofa beds. In addition, there are a variety of mattresses and bedding such as duvets and linen, and with the inclusion of expertly designed tables and chairs, all aspects of interior design needs are covered thus far; however, there are several other furniture requirements catered for in the forms of tables such as side tables and storage such as chest of drawers. Furthermore, there are lighting products, for example, floor lamps and accessories, such as lamp shades. Garden furniture and decor items come next in products like garden mirrors and planters. Finally, there are decor requirements in soft furnishings, wall art, vases and baskets, and tableware.
Additional Services of Perch and Parrow
Perch and Parrow offer you the opportunity to gain from its free delivery guarantee on all orders over £130. In addition, the company offers shipping across the UK but not Northern Ireland. Furthermore, Perch and Parrow provide a 14 days return policy, and you can earn 5% off your first order by subscribing to its newsletter. Finally, there are instructions on caring for the products and a Le Journal blog.
Email: customerservice@perchandparrow.com
Telephone: 0208 629 1166
Complaints, Compliments, and Tips for Perch and Parrow
Have you recently ordered furniture and accessories from the online provider Perch and Parrow? How would you describe your shopping experience? You are urged to leave feedback for the company in the form of a Perch and Parrow review. Thus, you can assist the company in improving or knowing which aspects of its business are doing correctly.
The Importance of Customer Ratings and Feedback
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Why Share Positive Perch and Parrow Reviews?
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Why Share Negative Perch and Parrow Reviews?
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Contact Information
Categories Perch and Parrow
Online shopping | Homeware Reviews & Experiences
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Seite online seit: 25 May 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Would love to review the produ
Highly disappointed with Perch and Parrow as a brand! On the face of it looked very promising with some great designs and furniture that met our needs in our new apartment. Howe... Read onBy: Ruwantha Vidanaarachchi