Roov23 reviews
Featured Reviews
Reviews (23)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
mugs and cushions
SCAM COMPANY! Do not buy from this company. They take your money and never deliver anything because they don't actually hold stock of any items. I have placed 3 separate orders with them, and have not received any of them. I called up after a month enquiring about when could I expect to receive my orders, only to find out that my orders had not even been dispatched yet. In this whole month, no one from this company has been in touch to give me any updates about my orders, despite seeing how much money I have spent with them and the fact that none of my orders were moving. On top of this unreasonable delay, I was given a vague and b...llshit reason about it when I asked about it. I was told that "that the products are being sent from an overflow warehouse (what even is that?) to their main warehouse from where they are being dispatched". I did not appreciate being lied to in this way! Not even a two year old could believe that a company would waste time and money shipping stock from one warehouse to another to then ship to the consumer. Absolute b...llshit! At least have the courtesy to have a plausible explanation. I was also promised that they would enquire about the delay of my orders with the "purchasing manager" and then they would come back to me. Needless to say, no one has bothered to come back to me or send me any updates. Please do yourself a favour and buy from somewhere else. Don't waste your time and money with these scammers.
4 x boxes grey stone effect lawn edging
Overview Reviews About
Roov Logo
Roov
Reviews 3,466 • Excellent
5 stars: Excellent
4.8
Reviews 3,466
Excellent 89%
Great 9%
Average 1%
Poor <1%
Bad 1%
Filter by:
Search reviews
TA
10 reviews
1 star: Bad
A minute ago
DIABOLICAL CUSTOMER SERVICE!
WELL, WHERE DO I START!? THIS HAS TO BE THE WORSE COMPANY THAT I HAVE DEALT WITH FOR RETURNS.
YOU CANNOT GET HOLD OF THE CUSTOMER SERVICE TO SPEAK TO SOMEONE, AS IT REFERS YOU TO THE WEBSITE. THE RETURNS POLICY STATES IF ITEMS DAMAGED TO CONTACT CUSTOMER SERVICE, BUT THEN YOU CANNOT GET THROUGH...THE LIVE CHAT ON THE WEBSITE IS CONSTANTLY 'UNAVAILABLE' AND WHEN YOU SEND A MESSAGE REGARDING YOU RETURN VIA THE SITE, THEY DO NOT RESPOND TO YOU.
ABSOLUTE DIABOLICAL CUSTOMER SERVICE. IT SEEMS ONCE THEY HAVE YOUR MONEY, YOUR ON YOUR OWN.
PLEASE DON'T ORDER ANYTHING FROM ROOV, ESPECIALLY EXPENSIVE ITEMS BECAUSE IF YOU ENCOUNTER AN ISSUE, YOU WILL NOT GET YOUR MONEY BACK..
I WILL NOT BE PURCHASING FROM ROOV AGAIN.Shelf insert
I received this and needed to ask a question. Lauren was so friendly and helpful. Good customer service and excellent product.
About Roov
Are you planning to move into a new and bigger space and would like to purchase a new set of homewares? Are you considering tendering a garden in a little space in your home and won't want to buy an assortment of garden equipment? Are you planning to buy a new set of kitchen equipment for your parents’ home? Is the garden furniture in your garden bad and would like to order for a high-quality one? Are you in search of an online marketplace for homewares, kitchen accessories and garden supplies? Will you like to shop for unique and high-quality homewares? Are you in search of a company that offers quality, value, style and variety of garden supplies? Will you like to purchase essential kitchen wares? If you gave an affirmative nod, then you have to read on. Roov is one such store for homewares, kitchen supplies and garden products that you might want to consider giving a try. But do they ship nationwide? Do they offer a vast range of unique and high-quality homewares? Are they in partnership with renowned brands? What kind of reviews are past clients leaving for them? Do they have a good track record? What are their warranty and refund policy? Do they offer all items in their catalogue list? Is it possible to cancel orders? Is their site easy to use and navigate? How long does it take for orders to be disbursed? Do they offer a tracking number for items? What payment options do they make available? We suggest you read independent reviews of Roov dropped here by individuals who have invested in their products in the past before considering visiting their website.
About Roov
Roov is an online store that focuses on offering different types and brands of homeware, kitchenware and garden supplies. They claim to love homes and are just as energetic about the items that go in them. They assert that their range of products is chosen from only the best quality items from brands, such as Maison and White. Their selection of items that cover different parts of life at home, making it as simple and as enjoyable as it could be.
Product and services of Roov
They offer such products as a towel, bath mats, bathroom storage & bins, towel rails, bathroom accessories, bathroom decor, stationary & tools, desk organization, arts & craft, office stand, pictures & frames, artificial flowers, candles, home fragrance, ornaments, pots & pans, cooking utensils, ovenware, food storage, crockery & cutlery, table Linen, drinkware, serve ware, garden furniture & storage, garden decor & ornaments, and more. They offer free shipping on orders over £49.
Compliments, complaints and tips for Roov
Have you invested in their assortment of homeware offered by Roov? If yes, were you satisfied with their products and service delivery? Do you have any complaints or compliment regarding their products? Are they worth suggesting to other people? Maybe you can suggest to us how the company can improve its products and service delivery for the best clients’ experience. Your feedback will not only benefit the company but will also help potential clients make a well-informed decision.
Bonus!
📊 How did Roov shine for you?
Contact Information
Categories Roov
Online shopping | Homeware Reviews & Experiences
Page Statistics
Seite online seit: 1 November 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Shelf insert
I received this and needed to ask a question. Lauren was so friendly and helpful. Good customer service and excellent product. Read onBy: Christine