SmartBuyGlasses

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SmartBuyGlasses

20% Would buy here again

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Spotlight: What are our customers saying?

V
Veronica Almeda
Smartbuy glasses offers a wide range of sunglasses specifically ideal for various condition, like for skiing, water sports. Further varieties are categorized according to type of lenses, size, styl...Read on
M
Maria Kowalska
I ordered a pair of glasses with prescription lenses compatible for computer use on 28 February 2022, I received the order 2nd April. The lenses were not prescription lenses they had been swapped...Read on
B
Brandan marino
Needed new glasses with a test coming up mid January, so tried Smartbuyglasses in November expecting them to arrive in early December. The saving wasn't huge from High Street, but I have bought onl...Read on
K
Kylee Kelly
Awful company! I sent TWO separate parcels to them for returns (goods totaling over £400) and they are saying that they havent received either of them, even though I posted them on two separate day...Read on
T
Tamsin mackenzie
Never buy from this company. They use a UK domain and take your payment in pound sterling. They even offer delivery by Royal Mail. But what they don’t tell you is that they ship your goods from ...Read on

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    Would buy here again
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    Astonishing Sunglasses, high-grade, variety for various purposes & more

    Smartbuy glasses offers a wide range of sunglasses specifically ideal for various condition, like for skiing, water sports. Further varieties are categorized according to type of lenses, size, style and others.
    It is total fun to explore more stuff on their website. Frames are too great. almost tempting. Quality is high-grade, brand promised, can easily count on that.


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    Glasses with lenses for computer use

    I ordered a pair of glasses with prescription lenses compatible for computer use on 28 February 2022, I received the order 2nd April. The lenses were not prescription lenses they had been swapped for plain tinted lenses not prescription as I had specified. On contacting their customer services they denied any knowledge of this order. As I was typing out the details of this I was cut off by Roxsane the customer services operative. DO NOT USE THIS COMPANY, DO NOT SEND THEM ANY MONEY. They are a sham.


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    Prescription Glasses

    Needed new glasses with a test coming up mid January, so tried Smartbuyglasses in November expecting them to arrive in early December. The saving wasn't huge from High Street, but I have bought online from other companies before and received excellent service.

    The website was OK, but not as easy to use as their competitors. The site kept forgetting the frames, when you went onto lenses, so you had to keep going back. In the end, the frames ordered were wrong by one digit, which meant they were not the frames I had chosen. Website issue could be resolved, and maybe making codes or names of glasses clearer so you notice the difference between 4IV & 4NV in the small print easily when repeatedly having to re search and reselect your frames.....you are, after all ordering GLASSES!

    The glasses arrived in 3 weeks, which is comparable to high street. They gave regular updates, which was fine. The Frames I immediately noted were similar, but not the same ( I was expecting the frames I had chosen) - but would do, I could live with them. The prescription was close, but eyes tired quickly and I could not read at all. Text had to be over a metre away, and small print was impossible. I kept on with it for 10 days to get used to it. I suffered eye strain, and migraines. Out of curiosity, I looked through the lenses the wrong way - with the arms pointing outwards, I had this notion, that as my distance sight was close, was it possible they have the lenses back to front.....and I could see clearly.

    I contacted customer service, they were not fast but tried to be helpful, but you had to endure the normal assumption that you are ... and have to get used to them, I have had varifocals for many years and know how they work. I have waited for experts, taken photos, had the way I wear them judged and told to wear them at a different angle and i have been passed from pillar to post and have today been asked to take a photo of the cx, (I don't know either.No explantion, looked like internal mail copied and pasted with no sender) and been told that as distance prescription is close, the stronger eye would get weaker and fit the prescription. I am no optician, but waiting for the lense to damage the sight enough to work in the stronger eye, would still leave the weaker eye with a lens too weak, and straining? Just seems a sensible assumption, that if one lens is too strong, the other is too weak.

    So here we are 3 weeks down the line, still being asked for photos, jumping through hoops and battling excuses. My test date is looming and I will likely lose what I have spent on that, and I cannot return to work having been sent home with eye strain.

    I have asked them one final time to come to a resolution. I have told them I will write honest and frank reviews of my experiences whilst I wait as I cannot work and am bored of being fobbed off.

    It looks as if I will have to use a Section 75 from the card company and throw this junk in the bin. I feel hugely disappointed and regret dealing with this company. This may change, but reflects how I feel right now, after over a dozen emails and requests for support.


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    Glasses

    Awful company! I sent TWO separate parcels to them for returns (goods totaling over £400) and they are saying that they havent received either of them, even though I posted them on two separate days and the courier have GPS tracking of the address that they were delivered to. Now Smart Buy Glasses are refusing to refund me, and it has been 3 weeks since they received my parcel.


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    EN0558021321G

    Never buy from this company. They use a UK domain and take your payment in pound sterling. They even offer delivery by Royal Mail. But what they don’t tell you is that they ship your goods from Hong Kong and that there will be a duty charge. Such dishonesty and complete misrepresentation


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SmartBuyGlasses

Glasses are not the most fashionable accessory, but they might be the most important. They can help you to see the world more clearly. But where can you find the best glasses? One of the companies that offers glasses is SmartBuyGlasses. But what can you expect from this shop? What will the quality of their rims and glasses be? Can you trust them to follow your prescription? How long will it take for them to deliver the glasses to your home? And how friendly, welcoming and helpful will their customer service be if you have some kind of complaint or problem that you need them to solve? Before you order on their website, first read the reviews added to BritainReviews by real customers of SmartBuyGlasses. These customers and their opinions, comments, experiences and ratings can give you an overview of what SmartBuyGlasses is really like so you can decide for yourself if you want to follow their example.

About SmartBuyGlasses
SmartBuyGlasses is a shop that sells glasses. They offer sunglasses in all shapes and sizes. You can find aviator glasses, wayfarer glasses, oversized glasses, single lens glasses and rectangular glasses. These sunglasses are available as polarised sunglasses, sports sunglasses and ski goggles. Of course, they also have a range of regular glasses in the same shapes. You can choose rims like semi rimless glasses, rimless glasses and full rim glasses. They use materials like plastic, wood, titanium and metal. Normal glasses can fall off during sports exercises. Therefore, SmartBuyGlasses offers a range of sports sunglasses that you can wear during tennis, driving, baseball, running, fishing, water sports, cycling and golf. It’s possible to have them shape your glasses according ti your prescription. Not really a fan of glasses? SmartBuyGlasses also has a range of contact lenses like varifocal contact lenses, silicone hydrogel contact lenses, coloured contact lenses, Halloween contact lenses, aspherical contact lenses, toric contact lenses, multifocal contact lenses and more. SmartBuyGlasses’ collection of brands includes Superdry, Smith, Polatoid, Ray-Ban, Versace, Gucci, Ted Baker, Dolce & Gabbana, Carrera, Tom Ford, Hugo Boss, Adidas, Sinner, Oakley and more.


Services of SmartBuyGlasses
You can order their glasses online. As mentioned before, they can work with your prescription to make sure the glasses are just right for you. Once the glasses are done, SmartBuyGlasses will deliver them at your home. There is also a customer service that you can contact if something does nott seem to go according to plan.

Complaints, Compliments and Tips for SmartBuyGlasses
Do you already wear glasses from SmartBuyGlasses? Then we would like to know how satisfied you are with these glasses and the company that supplied them. How long did it take for your glasses to arrive? Did they follow your prescription correctly? And what kind of customer service have they provided for you when you had a complaint or problem? Did they stay friendly and helpful? Write a review and tell everyone what you think about SmartBuyGlasses. Potential customers can skim through your experience, opinion and other comments and get a better view of SmartBuyGlasses.

Will the glasses from SmartBuyGlasses make you see the world more clearly? Read reviews about their glasses, sunglasses and contact lenses.