Garden Trends23 reviews

78% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-06
Defective product

The item I got was faulty, which was a bit of a bummer. But the company's service was top-notch. They were really friendly and fixed the problem quickly. It's nice to ... Read onBy: caitlin

Most relevant negative review

  2024-04-23
Outdoor parasol

I bought an outdoor parasol from your store recently, and I have to say, I was really let down by the whole experience. The customer service was not great - they weren't ve... Read onBy: K. Baker

Review with most votes

  2019-04-04
Very stylish

Though it cost me hard but a big relaxation by heating in garden around where really it is badly needed in cold waves days Before this I was connected with one requirement of ... Read onBy: Harvey

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beefeater bbq

    Avoid at all costs. On purchase said 3 to 5 days. Still waiting 3 weeks later. No response to emails..phone line no longer working. MONEY IS TAKEN IMMEDIATELY.
    this company is exploiting the current covid situation to mske financial gains.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Garden furniture

    Order placed middle of May. No goods yet but payment taken. Have emailed and phoned but no success. Phone calls not being taken and email responses are automated saying, due to number of emails being received will take 10 days to respond?
    I have also asked for an immediate refund.
    The company should not be trading if they cannot supply the goods .The current Covid crisis is not an excuse as all other on line orders I have placed have been supplied and delivered within the times given.



  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Very stylish

    Though it cost me hard but a big relaxation by heating in garden around where really it is badly needed in cold waves days
    Before this I was connected with one requirement of canopy .
    Excellent products,they have.

    The quality of the product is fine, however Garden Trends are only a reseller, so have no control over the quality. They also experienced significant supply chain issues with my order, which took 7 months to arrive, however, this was out of their control. What fundamentally let them down was the complete lack of customer service. I have never experienced anything as poor as this. They took my money and gave me a 2 month lead time on my order, which due to the supply chain issues took far longer to arrive. If anyone had taken the time to explain the situation or even bothered to proactively update me, it could have changed the whole experience, but no.... I had to chase them weekly and ask them what was happening. When I did, I was both lied to and mislead. I asked to be updated on a weekly basis, even if the update was that there was no update. This basic customer service request was however ignored, continously. Only once was I called back, on every other occasion I had to waste my time in chasing them, fruitlessly. Would I purchase anything from them again? No, unequivocally not. The general lack of care was stunning. I imagine I was one of many whose order was delayed due to supply chain issues, however, if Garden Trends had bothered to be proactive in their approach to managing their customers expectations (customer services 1-0-1), then I would have been happy to offer more stars based on them managing a difficult situation well, however they didn't, they made me feel like a nuisance and showed no interest in anything other than getting me off the phone.

    If you're thinking of ordering anything from them, make sure it is in stock, if it has to be ordered, in my personal experience, it will take a lot longer than they say, and when you ask them for the truth, they will lie to you.

    Not a great experience at all.




About Garden Trends

Your garden will look empty without some proper pieces of garden furniture. But where can you find some garden furniture to fill the empty spaces? One company that offers such furniture is Garden Trends. But what quality garden benches will this shop provide? Will their gas barbecues be able to provide you with a nice meal? How much garden tools and other garden stuff will you be able to store in their garden storage solutions? Will the delivery service of Garden Trends deliver your outdoor heating before it gets chilly outside? And what kind of customer service does Garden Trends provide if you ask for their help? The best people to answer any of these questions are customers that already decorated their garden with garden furniture from Garden Trends. Read their reviews, opinions, experiences and to decide if Garden Trends is the best place to find some barbecues, wellies or other garden products.

About Garden Trends
Garden Trends is a company that offers garden products. They have, for example, a large supply of garden furniture. It consists of garden furniture sets, garden cushions, furniture covers, garden benches, garden gazebos, garden hammocks, garden chairs, parasols, hanging egg chairs, garden footstools, garden fire pits, lounge sets, dining sets and more. They also provide barbecues that can provide you with a nice meal. You can choose from gas barbecues, charcoal barbecues, outdoor kitchens, built-in barbecues, outdoor fridges and so on. Of course, you don’t want to get cold when it gets chilly in the evening.  Has a couple of outdoor heating solutions that can keep you warm. Think of chimeneas, gas patio heaters, garden fite balls and garden fire pits. There is even some garden footwear that you can wear when you’re out working in the garden. This range includes shoes, long wellies, muck boots, short wellies, leather wellies etc. And for that special time of the year, offer some Christmas decoration like LED Christmas lights, fibre-optic Christmas trees, outdoor Christmas displays, pre-lit artificial Christmas trees, wreaths, LED cherry blossom trees and garlands. These decorations can get you in the mood of the festive season.


Services of Garden Trends
The garden furniture and other garden items from Garden Trends can be ordered via their website. There is a Garden Trends delivery service that is willing to dispatch the item and send it on its way to your house. Garden Trends also has a customer service department to lend a helping hand if you need someone to assist you.

Complaints, Compliments and Tips for Garden Trends
Have you ever ordered something from Garden Trends? Whether you ordered a complete garden set of just some Christmas lights, we want to know all about your Garden Trends experience. How comfortable are their garden benches really? Do their fire pits and other outdoor heating solutions keep you warm during cold evenings? Did it take long for Garden Trends’ delivery service to send you your new barbecue? And how did the customer service of Garden Trends respond to your questions? Please add a review and tell us what your impression of this shop really is.


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    Contact Information

    Moss End Garden Village, Maidenhead Road, Warfield

    RG42 6EJ Bracknell

    United Kingdom

    📧 help@gardentrends.co.uk

    ☎ 0118 3800 381

    🌐 www.gardentrends.co.uk



    Categories Garden Trends

    Services | House & Garden Reviews & Experiences


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    Seite online seit: 2 May 2018
    Letzte aktualisierung: 29 November 2024