All reviews of Julie
Review about: Book My Garage
First time user
I recently used Book My Garage for the first time and I must say, I was really impressed. The website was so simple to use and made it a doddle to place my order. I managed to find exactly what I was looking for without any trouble at all and have even suggested it to my mates.
Review about: OFFICE Shoes
Trainers returned
We had to return some trainers because we found a cheaper price elsewhere. We decided to go to the Merry Hill store because the website said it was open, but when we got there, it was closed! It was frustrating. We ended up having to return them with Yodel and got charged for that. I spoke to someone called Precious on the live chat, and she refused to refund us for the postage, even though she apologised for the incorrect information on the website. It doesn't make sense why the stores are closing if they want to retain customers.
Review about: Perfume's Club
Unshipped order, expensive, lack of customer service
I just can't believe how cheeky this company is! I ordered something weeks ago and it still hasn't been sent out. It's such a waste of both my time and money. The way they treat their customers is just awful - they haven't even bothered to reply to my messages. I was hoping to treat myself to something good, but all I've got is frustration and disappointment.
Review about: Jet2 Insurance
Corfu holiday insurance
I just wanted to talk about how disappointed I am with the customer service from that insurance company. I got insurance for my holiday in Corfu for a week and I had to make a complaint while I was there. I officially complained on 18th October and I've had to chase it up twice since then, but still no reply. The fact that they haven't responded or solved my complaint has really annoyed and let me down.
Review about: 123 Flowers
Flower arrangements
I highly recommend this place to anyone in search of beautiful flowers! The website is so easy to use, making it a doddle to find exactly what I want every time. The flowers are always top quality, and I've never been let down. I've used this service multiple times, and each time has been really enjoyable.
Review about: Bedeck Home
Towels purchase at Bedeck Home
I had no idea that buying towels could actually be enjoyable until I visited this wonderful store. The whole ordering process was really easy and stress-free, plus my purchase arrived really quickly. The towels I got were not only really good quality but they were also a real bargain with a massive 70% off. How can you say no to that, right? I keep coming back to this store because Bedeck Home always manages to impress me with their top-notch products and fantastic discounts.
Review about: YourRepair
Boiler service
I had my boiler serviced on the day we planned with the engineer. It all went really well, and the service was top-notch. I'm really pleased with how it turned out!
Review about: Kuoni
Travel documents buried in unnecessary information
I recently bought a travel package from the company and I have to say I was pretty frustrated by the 'final travel documents' they sent over. Instead of a simple document with stuff like e-ticket numbers, flight details, and pick-up info, they sent me a massive 13-page PDF full of pointless colour photos and tourist info. It was such a pain - I had to waste time printing the whole thing out and then physically cutting out the bits I actually needed. It was so unnecessary and annoying, they should have just given me a basic document with the important details on it.
Review about: mytyres
Incorrect tyre size and brand, delayed delivery
I wanted to let you know that I bought a set of tyres from your online shop recently, but I received the wrong size and brand. Even after trying to fix the mistake, it wasn't sorted out properly. Also, the delivery took ages, which was a pain as I was away on holiday. I think it would be good to work on getting orders right and making deliveries quicker to make customers happier.
Review about: INSTAsmile
Front tooth replacement
I really can't recommend this product enough. So, I accidentally knocked out one of my front teeth, and it made me super self-conscious about my smile. But, I bought this product from this company, and it's been a game-changer. It's an amazing alternative to porcelain veneers and it has totally transformed my smile. I went for the Hollywood white shade and it looks absolutely fantastic. The product is top-notch, the fit is comfy and secure. I'm unbelievably thankful for how much of a positive impact it's had on my looks and confidence.
Review about: RAC Home Insurance
Home assist for car that wasn't starting
I had to use the home assist service because my car wouldn't start. The engineer, known as 1657, turned up on time and kept me informed before he arrived. He was really polite and talked through what I'd already tried to fix the problem. After checking everything, he figured out that the starter motor was broken. The service he gave was outstanding and I really appreciate his skill and professionalism. Thanks a lot.
Review about: Muziker
Record sleeve damaged
I bought a record sleeve and it arrived all messed up in the post. It really wasn't Muziker's fault, but UPS messed up big time. However, Muziker refunded me the full amount for the record, which was really kind of them. I might consider getting more stuff from them in the future to see if it goes smoothly next time.
Review about: Bedworld
Third time purchase
I thought ordering from Bedworld was really straightforward and they had tons of options to choose from. I'd bought two beds for my kids from them before, so I didn't hesitate to order from them again. The communication about the delivery date and time was great, especially since I paid for weekend delivery and for them to take away my old mattress. The delivery driver, Ace, was quick and got in touch on the day to let me know exactly when to expect my delivery.
Review about: Kickgame
Bespoke footwear selection
I was so impressed by the wide range of custom-made shoes they had in the shop, and the prices were good too. The staff were really helpful and made sure I had a great time shopping. I was really happy with my purchase and would definitely tell others to check out this store.
Review about: Wild Dose
Digestive supplement purchase
I've been really impressed with the service I got from this company. The delivery was fast, and the staff have been so helpful with advice on the product. I've found that the digestive supplements I bought have really helped with my tummy troubles. I've been taking the recommended amount and have seen an improvement in my symptoms. I'll definitely keep using these supplements every day.
Review about: Gorgeous Shop
Order online
The website was dead easy to use, and I found what I was after in no time at all. Ordering was a breeze, it was all sorted in a jiffy. And the delivery was rapid, my stuff arrived in a flash! I'm excited to give it a go, especially as I'm off on holiday soon - it'll be really useful.
Review about: Waggel
Pet insurance claim experience
When my beloved pet passed away, I got in touch with this company to help with my insurance claim. The team I spoke to were so kind and compassionate, which really meant a lot to me during such a tough time. They dealt with my claim quickly and fairly, which made things a bit less stressful for me. I would absolutely suggest this company to anyone looking for pet insurance.
Review about: Glamood
Clothing purchase
I recently bought some clothes from this company and I have to say, I was really happy with the whole experience. They were reliable, professional, and their customer service was top-notch. I didn't have any problems with returns, which was great. The clothes I got were definitely genuine and the deals on offer meant I could buy lots of lovely clothes at really good prices. I would definitely suggest checking this company out and I'll definitely be thinking about using them again in the future.
Review about: Insulation4less
Competitive pricing, quick delivery, undamaged products
I was really pleased with how competitive their prices were and how quickly my order arrived. The updates about delivery were spot on, and I was grateful for them working around my schedule to find a good delivery time. The items I got were in perfect condition and top-notch quality. It was my second time ordering from them, and both experiences have been great. The minimum spend for free delivery also seemed fair given the size of the things I bought.
Review about: BrandAlley
Good price for purchase
I bought something from BrandAlley the other day and got a great deal. But, I was a bit gutted when I realised that a £15 discount code for my first purchase had ended up in my junk folder. This meant I missed out on saving some money. It would have been better if they had let me know about the discount in a clearer way, so I could have used it.
Review about: Ripe Insurance - Valuables
Boat insurance claim
I recently had to make a claim on my boat insurance with this company after losing my launch in a storm. RipeInsurance responded promptly and efficiently, paying out the full amount of cover minus a small excess within just two weeks. They also took care of all salvage and disposal costs for the total write-off. Their premium was competitive, and I was so impressed with their service that I have decided to insure my new boat with them.
Review about: Hiatt Hardware
DIY tool kit
I really enjoy shopping at Hiatt Hardware! I'm not great with computers, but ordering online was so simple. When I phoned the helpline, they gave me really good advice. My DIY tool kit was sent out really fast and they kept me updated on when it would arrive. I will definitely shop at Hiatt again in the future.
Review about: WeightWorld
Weight loss products
I recently bought some weight loss products from WeightWorld and I have to say, I was really impressed with the whole thing. When I first went on their website, it was super easy to use and I found exactly what I needed in no time. Ordering was a breeze and I had no problems at all, which made the whole process really smooth. The delivery was super quick, and my products turned up in perfect condition, thanks to the strong packaging. All in all, I was really happy with my shopping experience at WeightWorld.
Review about: Ego
sunglasses order for holiday
I bought these sunglasses for my upcoming holiday and I was really looking forward to having them with me on my trip. But then I received an email confirming that they were actually on pre-order. I quickly contacted customer service to ask for more information and was told that my order had been cancelled and that I would receive a refund. It's been more than 3 weeks now and I still haven't got my money back. I got in touch with customer service once again but now they're not responding to my emails. I am very frustrated with the poor communication and lack of follow-through on their part.
Review about: Currensea
Travel card for NYC trip
I've just bought a travel card for my trip to NYC and I have to say, it was really handy. It saved me quite a bit of money by not having any fees, plus the app had a currency converter which was super useful. Also, being able to add the card to my G pay wallet and pay for everything using my phone made everything really easy. I'll definitely be using this card again for my next trip.
Review about: Fanpass
Purchased fake tickets
I recently bought two tickets from this company to go to a big football match between two top teams. But when I got to the stadium, I found out the tickets were fake and the security wouldn't let me in. I felt really let down and angry. I got in touch with their customer service team straight away, hoping for a refund or some sort of compensation. But I was disappointed to be met with unfriendly responses and they wouldn't take any blame for what happened. It's really put me off, and I won't be using this company again. I think it's a complete scam, and I'd advise everyone to stay away from buying tickets from them in the future.
Review about: Cosmetify
Fast delivery, intact product, fantastic prices
I was really pleased with how fast my order arrived and the product was in perfect condition. The prices were really affordable so it was definitely great value for money.
Review about: Simmi Shoes
Shoes order
I bought some shoes from this shop and it was really easy. I just clicked a few buttons and boom, my shoes arrived right on time. They looked exactly like the pictures online which I was really pleased about because sometimes things look different when you see them in person, you know? But these were perfect. I couldn't be happier and I will definitely be shopping here again. Thanks, shoe shop! You're amazing!
Review about: Metrofone
Phone for partner
Thank you so much for taking good care of me! I can't fault my experience with your company at all, it's been really positive. I was looking to buy a phone as a gift for my partner, and I'll definitely be coming back as a customer because my experience was just so good.
Review about: Flooring Superstore
Wide choice of wood flooring
The wood floors in this store have a wide range of quality and finishes. It was really handy to be able to order straight away after checking out the choices in person. The delivery was quick and went smoothly with no issues. Our engineered wood floor installation ended up looking absolutely lovely.
Review about: Trouva
Floral dresses and statement jewellery
I really love the one-of-a-kind pieces I discovered on Trouva. Living in Croatia, it's great to have access to such beautiful clothes that you usually only find in small UK boutiques. The service was brilliant, from ordering being so straightforward to the quick delivery. The clothes are even more gorgeous in real life, and I couldn't be happier with everything I bought. I definitely recommend using Trouva to find unique items.
Review about: Tech in the basket
Laptop
When I first got my hands on a laptop from Tech in the basket, I was buzzing with excitement. But my enthusiasm quickly turned to disappointment when I realised their so-called "price guarantee" was just an empty promise. The laptop’s price plummeted shortly after I bought it, yet they shrugged off my request for a refund of the difference. I felt like I’d been taken for a ride. Their deceptive terms and lack of openness left a bad taste in my mouth, and I reckon others should watch out for similar shady practices.
Review about: Alensa
Contact lenses purchase
I had to buy a whole year's worth of contact lenses recently, and it didn't go too well with another company - my order never showed up. Running low on lenses, I quickly ordered from Alensa. Luckily, they processed my order super fast and my lenses arrived on Thursday, just two days later. To top it off, they even threw in a free gift with my order. I'm really impressed with Alensa's fantastic service and I really appreciate how they paid attention to the little things and got my order to me so quickly.
Review about: AllSole
Defected trainers
I am really disappointed with the customer service I received recently. I bought a pair of trainers for my holiday, but they had a defect in the material when they arrived. I got in touch with the company, and they said they needed to speak to their product specialist team and would get back to me in 3-5 days. It's been nearly 2 weeks now, and I still haven't heard anything back. It shouldn't be this hard to return a faulty item! After seeing other reviews with similar problems, I'm starting to worry that this won't be sorted out anytime soon. I'll keep you updated on how this frustrating situation unfolds.
Review about: Insure4sport
Easy and fair insurance purchase
I found a great deal on insurance with fair terms and conditions. Applying for it was easy and the questions they asked covered everything. The price was reasonable too, only about 2% of the value of our electric gravel bikes. It was a bit more than what we pay to insure our car, but that makes sense because bikes are easier to steal. In the past, we've paid much more than 2% to insure our regular bikes, so this offer was really appealing. The website was also user-friendly and I didn't run into any problems while using it.
Review about: SEAGM
E-voucher purchase
Oh, I attempted to purchase an e-voucher from that website to avoid entering my card details online. It was a terrible experience! They made me go through so many hurdles, requesting ID, bank details, and even a photo of my bank card. And then they had the audacity to ask why I needed the voucher! Can you believe it? After putting up with this nonsense for two days, I decided to cancel. Such a complete waste of time and effort. I suggest avoiding that site, it's just not worth the hassle!
Review about: Bloc Blinds
blackout blinds
Wow, I'm amazed! I had no idea that blackout blinds could make such a big difference to my sleep quality until I got them from here. Measuring up was really easy, and it only took about 20 minutes to install them. The way they block out the light is incredible. I've never slept so well before.
Review about: 247 Home Rescue
Boiler cover
Always had great service. Reliable for an annual check. Always friendly and leave the area tidy
Review about: 247 Home Rescue
Boiler Service
Hi no issues boiler service went well
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueReview about: Furniture in Fashion | FiF
Great customer service
Part of the order arrived within a few days, but half was missing. After leaving it for about a week to arrive, I spoke to someone on the live chat, who immediately offered to send out the missing items again. There were with me in a couple of days, and couldn't fault the service.
Review about: The Jewel Hut
2x pandora rings. Bought separately
Bought the first ring for my daughter ,she absolutely loves it.
Bought the second 2 weeks later for my niece she also loves it.
Both rings arrived within 4 days, both wrapped and secure. Very good quality with an intricate design.
No problems at all
Would certainly recommend this company.
In fact I have already done so to colleagues at work.Review about: Great Little Breaks
Stay with afternoon tea
Just had to cancel and rebook due to Covid lockdown, spoke to Rachel who was excellent, changed the dates on the booking no problem. First class service would definitely recommend. Thank you for dealing with this and all stress free .
Review about: Furniture in Fashion | FiF
Side table
Delivery of my side table was very quick.
Review about: Bedworld
£657 wasted
bought a bed online under the name AAAbeds soon found out thats its a cover name for bedworld ???? so failed delivery then 2weeks later deliver at 8.30pm at night no help get bed into the house then realised when I got my mums the day after that only hlf the bed was there the support part (main reason she bought) was missing so I tryed ring no answer emailed no answer tryed fb all I got was send a email ive got in touch with trading standeds as this company dont give a dam about who u are or ur needs just want ur money.....STAY CLEAR
Review about: Bedworld
Double bed
This was my second bed. The first was fine (a year ago) and I left a fantastic review.
However, 5 weeks ago my second bed came with a damaged base. I called the company who agreed to give me a small refund. This was confirmed in email
I have been chasing this for five weeks. For the past fortnight on Facebook Messenger and email they have promised the refund is being processed by accounts.
So now I intend to campaign on social media on here and with BBC Watchdog to highlight this terrible practise. I also intend to take out a small claim via the courts.
If anybody is interested in joining me then please search Facebook for #BedWorldRefundhi - pls let me know if u have any contact numbers for these people apart from the call centre that doesnt answer - the main director appears to be Mohammed Yusuf ZAMAN
please also let me know any numbers you have my mother bought a bed and only half of it came shes disabled and needed a support bed help her
They are ripping people off!
Review about: Garden Trends
Garden furniture
Order placed middle of May. No goods yet but payment taken. Have emailed and phoned but no success. Phone calls not being taken and email responses are automated saying, due to number of emails being received will take 10 days to respond?
I have also asked for an immediate refund.
The company should not be trading if they cannot supply the goods .The current Covid crisis is not an excuse as all other on line orders I have placed have been supplied and delivered within the times given.Review about: Next Flowers
Lipsy flowers
Why did I not read the reviews?! Ordered the most beautiful flowers to be delivered to my daughter in celebration of her Nursing degree and she received a horrible bunch of flowers that were bashed and looked absolutely nothing like those on their website. Phoned Next immediately who couldn't apologize enough, full refund given so I'm happy with their resolution but will NEVER order flowers from Next again! I'm a long standing customer and very disappointed!
UPDATE - Having now read through a few pages of reviews, I cannot believe how many customers are receiving flowers that don't match the pictures on the site! These photos are hugely misleading and it's scandalous that Next are allowed to get away with this. Flowers are mostly sent as a gift and this is obviously causing no end of embarrassment/disappointment to the buyer and recipient. This is an absolute disgrace Next!I received flowers for mothers day I was not happy some were ok some died a day later I wold not recommend next
Review about: Modanisa
Nice and simple comfortable dress
I bought a sweater from me. Beyond the super amazing thing, i ever got! hell comfortable and fashionable, and i can wear it for a very long time for sure.
they all very bad company they took from me 65€ and didn’t send me i need my money MF.
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home Rescue