Garden Trends23 reviews

78% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-06
Defective product

The item I got was faulty, which was a bit of a bummer. But the company's service was top-notch. They were really friendly and fixed the problem quickly. It's nice to ... Read onBy: caitlin

Most relevant negative review

  2024-04-23
Outdoor parasol

I bought an outdoor parasol from your store recently, and I have to say, I was really let down by the whole experience. The customer service was not great - they weren't ve... Read onBy: K. Baker

Review with most votes

  2019-04-04
Very stylish

Though it cost me hard but a big relaxation by heating in garden around where really it is badly needed in cold waves days Before this I was connected with one requirement of ... Read onBy: Harvey

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    Defective product

    The item I got was faulty, which was a bit of a bummer. But the company's service was top-notch. They were really friendly and fixed the problem quickly. It's nice to find a shop that actually values its customers. Even though there was a hiccup at the start, I'll definitely be shopping with them again in the future.


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    6 burner BBQ

    The 6 burner BBQ I bought was really good quality and worked great. But I was a bit let down to see that the assembly wasn't done properly. The doors were not put on right - they had screws but no nuts to hold them in place, so they were hanging loose. Even though it was a bit annoying, I think it was just a mistake in the assembly process and it wouldn't stop me from shopping there again! 👍


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    High-quality product, quick delivery, great communication

    I bought something from this company not long ago and I have to say, I'm really happy with it. The thing is really good quality and arrived quickly. I thought the updates from the company about the delivery were great too. It did take me a bit longer than they said (2-3 hours) to get everything set up, but the final outcome was totally worth it. I'm really pleased with the product and would absolutely suggest it to others. It's exactly what I wanted!


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    Bench purchase arrived damaged

    I bought a bench from this place, but when it arrived, it was in a pretty bad state. There was a big crack in it. However, the people who delivered it were really nice and quickly sorted out the issue. They arranged for the broken bench to be taken back and gave me a refund straight away. They were great at handling the situation. I would definitely buy from them again and recommend them to my friends. Thanks, guys, for making things right!


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    Outdoor furniture

    I recently bought some fantastic garden furniture from this place. It looks amazing in my backyard and I'm really happy with it. The communication was spot on, they kept me informed about my order. The price was very competitive too, so I feel like I got a bargain. The delivery driver was really helpful and even brought everything straight to my door. Overall, it was a brilliant experience!


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    Seeds and compost

    As someone who had never shopped there before, I was really happy with how easy it was to use their website. The prices for the seeds and compost I bought were really good, plus they gave loads of useful info about each product. The company kept me updated on my order every step of the way, which was top notch. My stuff arrived quickly and in top condition. I had a smashing time shopping with Garden Trends, and I'll definitely be back for all my gardening bits and bobs.


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    Furniture purchase

    I wanted to let you know that I bought some furniture from your store recently, and I was really impressed with the service I got. The whole ordering process went really smoothly and my furniture arrived just a few days after I placed my order. When I had a question about my order, a guy named Stuart was really helpful and sorted it out quickly. Overall, I had a great experience and I'll definitely be coming back to shop with you again.


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    Outdoor parasol

    I bought an outdoor parasol from your store recently, and I have to say, I was really let down by the whole experience. The customer service was not great - they weren't very helpful and didn't communicate well. And when I got the parasol, I saw that it was in a bad condition and was missing a part. It looked like someone had opened it before and tried to fix it with some dodgy Duck tape. That's not the kind of quality I expected from your brand - it's really disappointing.


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    Plants and gardening tools

    I popped into the shop after traveling quite a way and was really pleased with how good the plants and gardening tools were. The staff were super helpful and knew their stuff, they gave me some great advice on what plants would do well in my garden. I bought a few plants and tools and already thinking about going back for more. It was a really great experience all in all.


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    Pergola

    It was a bit tricky to buy online, but it was definitely worth it in the end. I'm really pleased with what I bought. The delivery was quick and the product was packed well. The instructions were easy to follow and the pergola itself is really well made. Overall, I'm extremely satisfied with it.


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    Garden table set purchase

    I bought this table set from a place that was cheaper than the garden centre near my house, but it turned out to be a bad idea. The customer service was terrible, they didn't keep me informed about my order and I had to keep contacting them to find out what was going on. When it finally arrived, some pieces were missing, so frustrating! The delivery took much longer than they initially said. I wouldn't recommend anyone to buy from there, definitely not worth it.


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    Garden furniture

    I recently bought some garden furniture and I was really happy with how quickly it was delivered. It came on time, all wrapped up nicely, and was exactly what I saw on the website. I liked how they made sure everything was perfect when it arrived. The furniture has been great and I would definitely suggest this company to anyone wanting to buy garden furniture.


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    Side table

    I bought this side table to match my other patio furniture and couldn't find it anywhere else in stock! When it was delivered, I was thrilled because it was exactly what I wanted. The table was well packed and arrived on time, which was great. Also, the price was really good for the quality. I'm delighted with my purchase!


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    Plants

    I bought some plants from your shop recently and I must say I was really impressed. The website was easy to use and I even got an extra discount which was a nice surprise. They kept me updated on the delivery the whole time, which I thought was great. The order came on time and the delivery guy was really friendly and nice.


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    Alexander Rose Garden Bench

    I recently bought a lovely Alexander Rose Garden Bench from an online store that sells garden products. It was actually quite easy to find and order on their website, and it arrived pretty quickly without any problems. I would definitely recommend this store, especially if you're looking for those items that are a bit harder to come by.


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    Outdoor Furniture Set

    The service I got at this store was absolutely fantastic. I bought an outdoor furniture set and, unlucky for me, one of the parts was damaged. I got in touch with customer service and they quickly sorted out a replacement to be sent to me. Dealing with them was easy and things were sorted out efficiently, so big thumbs up to them for dealing with the problem so well. The replacement came pretty quickly and I could finally start enjoying my new furniture set without any more wait. All in all, I was really impressed with the service and how smoothly they handled the issue.


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    Outdoor furniture set

    I popped into the shop to have a look at the outdoor furniture set that I had my eye on, and the staff were really helpful in showing me some other options. In the end, I stuck with my initial choice, and the delivery was right on time. The chairs were good to go straight away, but the table needed putting together, which was a bit of a hassle. All in all, the set looks fantastic in my garden, although only time will tell how durable it is.


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    Replacement part for delivery issue

    I had a problem with my delivery from Garden Trends, but I got in touch with customer services and they sorted it out quickly. They sent me a replacement part within the same week. The customer services team were really helpful and I'm grateful for their quick help.


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    Panalsol

    Absolutely disgusting customer service, never received my full order, was told part of it was damaged in transit which I accepted was told on 3 separate occasions that the replacement had been dispatched and at 1 point I was told it had been delivered!! only to be told that this wasn't the case, so basically I was lied to on 3 seperate occasions, and the latest email says its been damaged in transit. Please find a more reputable company to purchase from


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    BBQ and Stainless Steel Doors

    My delivery took some time due to COVID which is acceptable but there were items missing when I received it. I could only contact by mail and waited two months for a response. I only received any help when I disputed my PayPal transaction. Eventually I received another set of doors which are different from the first set. The BBQ is also missing a grate for the coals. I would never order from them again, horrendous customer service and total inefficiency with order fulfilment.




About Garden Trends

Your garden will look empty without some proper pieces of garden furniture. But where can you find some garden furniture to fill the empty spaces? One company that offers such furniture is Garden Trends. But what quality garden benches will this shop provide? Will their gas barbecues be able to provide you with a nice meal? How much garden tools and other garden stuff will you be able to store in their garden storage solutions? Will the delivery service of Garden Trends deliver your outdoor heating before it gets chilly outside? And what kind of customer service does Garden Trends provide if you ask for their help? The best people to answer any of these questions are customers that already decorated their garden with garden furniture from Garden Trends. Read their reviews, opinions, experiences and to decide if Garden Trends is the best place to find some barbecues, wellies or other garden products.

About Garden Trends
Garden Trends is a company that offers garden products. They have, for example, a large supply of garden furniture. It consists of garden furniture sets, garden cushions, furniture covers, garden benches, garden gazebos, garden hammocks, garden chairs, parasols, hanging egg chairs, garden footstools, garden fire pits, lounge sets, dining sets and more. They also provide barbecues that can provide you with a nice meal. You can choose from gas barbecues, charcoal barbecues, outdoor kitchens, built-in barbecues, outdoor fridges and so on. Of course, you don’t want to get cold when it gets chilly in the evening.  Has a couple of outdoor heating solutions that can keep you warm. Think of chimeneas, gas patio heaters, garden fite balls and garden fire pits. There is even some garden footwear that you can wear when you’re out working in the garden. This range includes shoes, long wellies, muck boots, short wellies, leather wellies etc. And for that special time of the year, offer some Christmas decoration like LED Christmas lights, fibre-optic Christmas trees, outdoor Christmas displays, pre-lit artificial Christmas trees, wreaths, LED cherry blossom trees and garlands. These decorations can get you in the mood of the festive season.


Services of Garden Trends
The garden furniture and other garden items from Garden Trends can be ordered via their website. There is a Garden Trends delivery service that is willing to dispatch the item and send it on its way to your house. Garden Trends also has a customer service department to lend a helping hand if you need someone to assist you.

Complaints, Compliments and Tips for Garden Trends
Have you ever ordered something from Garden Trends? Whether you ordered a complete garden set of just some Christmas lights, we want to know all about your Garden Trends experience. How comfortable are their garden benches really? Do their fire pits and other outdoor heating solutions keep you warm during cold evenings? Did it take long for Garden Trends’ delivery service to send you your new barbecue? And how did the customer service of Garden Trends respond to your questions? Please add a review and tell us what your impression of this shop really is.


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    Contact Information

    Moss End Garden Village, Maidenhead Road, Warfield

    RG42 6EJ Bracknell

    United Kingdom

    📧 help@gardentrends.co.uk

    ☎ 0118 3800 381

    🌐 www.gardentrends.co.uk



    Categories Garden Trends

    Services | House & Garden Reviews & Experiences


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    Seite online seit: 2 May 2018
    Letzte aktualisierung: 29 November 2024