O2 - Overall Rating based on 26 reviews
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Network services
I've been with this network for the last four months and it's been a complete nightmare. I've reached out to their customer service team multiple times through email and phone, but they've been of no help at all and haven't fixed anything. I refuse to pay a cancellation fee for a service that doesn't work in my area. I suggest staying away from this network completely.
Phone purchase
I bought a phone not long ago and I have to say, I was really let down by the service I got. The staff just weren't helpful at all, they were really dismissive and didn't seem to care about how we as customers felt. It felt like they were just out to get as much money out of us as they could. I won't be telling anyone to use this company in the future, that's for sure.
Network reliability disappointing
I've just had a right nightmare with the network from my service provider. Even though I'm shelling out for what I thought was a top-notch service, I couldn't even stream music properly or send my WhatsApp messages because of all the dodgy network problems. It proper wound me up and got me thinking if it's even worth the money I'm paying for this service.
SIM card purchase
This is ridiculous. I bought a SIM card that doesn't even work! Why did I bother trying this company out? I reached out to customer service, but they were no help at all. They just told me to get an e-SIM without thinking about how I need my number to do that. And of course, I don't have my number because the SIM card they gave me is useless! Now I'm stuck with this useless contract for 2 years. Such a waste of time and money. I'm so frustrated.
Apple IPhone XR
Brand new item which was great for 2 months. Stopped working for no apparent reason, failed to ever come back on, o2 refused to fix it under WARRANTY and wanted to charge up to an additional £280. They NEVER honour any warranty. Still paying airtime on a £3 simcard I no longer have for a phone that had to be sold for parts only. Disgusting service
Trustworthy products
good services and products at affordable price. RECOMMENDED
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Доставка по всей России
Бесплатная консультация
Отправка в день заказа
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Строго 18+
Review with most votes
Apple IPhone XR
Brand new item which was great for 2 months. Stopped working for no apparent reason, failed to ever come back on, o2 refused to fix it under WARRANTY and wanted to charge up to ... Read onBy: GWATKIN