All reviews of J. Mitchell
Review about: O2
iPhone purchase
My experience with the company has been a complete nightmare. I bought a new iPhone from them but quickly discovered I couldn't make calls or use data. When I reached out to customer service for help, they were unhelpful and didn't seem to care about fixing the problem quickly. It's been a month now and I still can't use my phone properly. This is completely unacceptable and I wouldn't advise anyone to use this company.
Review about: Tiso
Fast delivery, excellent service, superb product
I was really impressed with my recent purchase from the online store. The delivery was super quick and arrived right on time. The customer service I got from the contact centre was amazing, the staff really knew their stuff and were so helpful. And the product itself was top-notch, it was high quality and exceeded all my expectations. This was my first time shopping online with them, and I can definitely see myself coming back again. Huge kudos to the team for delivering such a fantastic shopping experience.
Review about: Smarty
Wifi connectivity at Stanley Grove in Croydon
The wifi in Stanley Grove in Croydon was a bit dodgy in some spots, especially downstairs. I had to keep going up and down to get a decent connection. But when it was working well, the services were top-notch and dependable.
Review about: Dusk
Pillowcases, Duvet-cover
I ordered some pillowcases and a duvet cover from this company not long ago. The pillowcases turned up quickly, which was good. But the duvet cover took ages to arrive, even though I asked about it in a couple of emails. I was really let down by the lack of help and communication from the customer service team. When the duvet cover finally came, I thought the quality wasn't up to scratch. Maybe it's just me, but I wasn't too keen on the product as a whole.
Review about: easyCar
Car rental with undisclosed limitations
The company really needs to be more transparent about their policies. I rented a car thinking I could drive as much as I wanted, but turns out that wasn't the case. They didn't make it clear anywhere that there was a limit. So now I've had to fork out extra money that I wasn't expecting. It's just not fair on customers to keep important details like that hidden. It makes the company look bad, and it's just not right.
Review about: Lions Prep
Meal delivery service
I've been using this meal delivery service for about 6 months now and I have to say, the food is really top quality. It's the best I've come across when it comes to healthy, balanced, and non-processed pre-made meals, which has really helped me manage my health issues. However, there have been a few times when I got the wrong snacks, which can be annoying. I think they could do better with their attention to detail and packing, as sometimes the packaging is damaged when it's delivered. Despite these little issues, I've generally had good service from them. Any problems that came up were sorted out quickly, and my orders always arrive on time. The food itself is delicious and ticks all the boxes for me - whole, fresh, high in protein, and unprocessed. This service really is the standout option in that respect.
Review about: Select Fashion
Cropped Jacket Purchase
I recently bought a cropped jacket online, but when it arrived, it wasn't actually cropped like it was in the store. Plus, the sleeves were way longer than I was expecting. I was really disappointed with how different it was from what I saw online.
Review about: Parcel ABC
Delay in parcel pick-up
I've had a major issue with my parcels not being picked up on time, and it's been really annoying. I've had to stay home for two whole days waiting for the courier, only for them to change the pickup time repeatedly. This kind of service is just not on, and it's caused me a lot of hassle. I would definitely recommend avoiding this provider.
Review about: Bodybuilding Warehouse
Protein supplements
I've always been really happy with the protein supplements I've bought from the warehouse. They've got a great range of products, which means I can always find what I need to help me reach my fitness targets. Sometimes they don't have everything in stock, but it's never been a big problem for me - I just make a couple of orders to get everything I want. Whenever I've needed some help, their customer service has been top-notch. Melissa was especially great last time I got in touch - she was really helpful and made sure all my questions were answered quickly.
Review about: Bargain Fox
Broken Christmas gift
I bought a Christmas gift from this shop and when it arrived, it was broken. I got in touch with them, sent over some photos, and they said they'd give me a refund, but only as store credit! Most places usually have a longer return period for Christmas presents, but not this one. They sorted out a return with DPD, but it's been 2 weeks now and still no sign of my item or my store credit. Really disappointed with the customer service, not a great experience at all.