Iglu Ski Reviews

: 18
94% Would buy here again

Most relevant positive review

  2024-05-03
Saving money, booking agent
I wanted to book a ski holiday and I'm really happy I found this place because they saved me...Read on
Fiona

Review with most votes

  2024-02-17
Ski trip booking
I had a really good time booking my ski trip. The guy I spoke to, Ollie Batchelor, was so helpful...Read on
F. Edwards

Reviews (18)

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    Last-minute ski deal purchased

    I had such a great experience with Ellie at the company recently when sorting out a last-minute ski deal. I have to say, the service I got was absolutely fantastic. During all the phone calls and emails we had, Ellie was so dedicated and efficient in finding me the perfect ski package at a great price. Even though we were really tight on time, Ellie really went the extra mile to make sure my holiday plans were all sorted, showing such care and thoughtfulness throughout. It was clear that Ellie not only knows her stuff but is also just a lovely person to work with. I'm so thankful for the amazing customer service from Ellie and I can't wait to book with the company again in the future.


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    Ski holiday booking

    From the moment I gave them a ring, I could tell they were reliable. I got in touch with them twice, and both times they managed to connect me with the same person who first picked up my call. It was a nice personal touch that made me feel like a valued customer. They took the time to listen to what I needed and gave me suitable options without any tricky sales tactics or pressure, which was a nice change. Not only did they make sure our dietary requirements were taken care of, but they also went above and beyond by giving advice for the beginners in our skiing group. The service was excellent, and I would definitely think about using them again in the future.


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    Ski holiday booking

    My experience booking a ski holiday was actually really nice. The guy I spoke to, Michael, was so helpful and managed to find me the perfect holiday that ticked all my boxes. He really knew his stuff and made sure I had all the info I needed to choose the right one. Even though I wasn't sure at first, Michael was really polite but also really persistent, making sure I didn't miss out on a good deal. I'm so thankful for his great customer service and how much he helped me book an amazing ski trip.


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    Ski holiday booking

    I had a great time booking my ski holiday with Iglu Ski. They offered me a fantastic deal that was just right for me, and the booking was straightforward. Their website had all the information I needed about the resort, accommodation, and travel options, which made the whole process really simple. The customer service team was also brilliant, they were really knowledgeable and helped me out with any questions I had. I would definitely recommend Iglu Ski to anyone planning a ski trip.


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    Saving money, booking agent

    I wanted to book a ski holiday and I'm really happy I found this place because they saved me a bunch of money! I saved around £1000 compared to booking directly with the hotel. Also, they kept their initial quote even though I couldn't confirm for a while. The service was excellent and I'll definitely book with them again in the future.


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    Ski holiday booking

    I booked a ski holiday with this company not too long ago and ran into a bit of a problem - our booking got lost for 5 whole days. It was a right hassle and caused a lot of stress because it messed up our whole ski holiday. We tried getting in touch with the company a few times, but the person we spoke to wasn't helpful at all. We ended up having to do a chargeback to sort it out in the end. I'd recommend anyone thinking about booking with this company to be careful.


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    Ski booking assistance

    I got in touch with a customer service rep at the ski holiday booking company for some help with my trip not long ago. The rep, Laura, was really helpful and knew her stuff. She sorted out a couple of small problems with my booking quickly. It would have been a pain to sort out on my own online. I've been using this company for years and I always have a good time. It's nice to talk to a real person instead of just staring at a screen.


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    Ski trip booking

    I had a really good time booking my ski trip. The guy I spoke to, Ollie Batchelor, was so helpful and really guided me through everything. The staff at the resort were great during the trip, always ready to help. Our travel and transfers were well-organised, and our ski passes were waiting for us when we got there. I'm already looking forward to next season's ski trip and will definitely think about booking with this company again.


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    Sorted out my ski trip

    I was dead chuffed to get my ski trip sorted out so fast and easy! The guy who helped me was really friendly and answered all my questions. He sent me all the info I needed and gave me some quotes when I asked. After I made up my mind, he gave me a call back to talk through everything and it was all sorted in a really friendly and professional manner. Lucas was a total star and made the whole thing a laugh! Cheers, Lucas!


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    Ski holiday booking

    I was really pleased with the service I got when I booked my ski trip. The people there were so friendly and really knew their stuff, giving me all the info I needed to make sure I made the right choice. They were really clear about the different options and prices, which helped me feel good about my decision. Overall, it was a brilliant experience.


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    Ski holiday booking

    Working with Laura was an absolute joy. She was so helpful, really friendly, and did everything she could to find us the best skiing holiday. Laura found us an amazing deal and got everything sorted out super fast. I can't praise her fantastic service enough.


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    Ski holiday booking

    I booked a ski holiday with this company recently and I have to say, the support and information they gave were excellent. The staff called me when they said they would and sent me an email confirmation quickly. They were really helpful and it seemed like they were willing to go above and beyond. I was really impressed with the service I got.


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    Quick and efficient service

    I just have to say, the service was so quick and Jack was absolutely amazing! He answered all my questions promptly and made sure everything was sorted out for me. I couldn't be happier with the service!


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    French ski trip help

    Laura W was incredibly helpful with advising me on where to stay in France for my upcoming ski trip. She provided me with a wide range of options and loads of useful information, which was really fantastic. I'll definitely use this company again because the customer service was absolutely brilliant!


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    Ski holiday booking

    I always go to these guys for booking my ski holidays, and I must say, the personal touch they give is the best. Paul, in particular, was so helpful, giving us great local tips and insights that really helped us choose. Booking was quick, easy, and stress-free. Plus, the deal we got was much better than what the operator's website had.


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    Holiday booking assistance

    I had a problem with my holiday booking, so I got in touch with customer support for help. The person I spoke to, Hannah Piggot, was really helpful. She fixed my problem quickly and showed great professionalism and customer service skills. I was really impressed by how knowledgeable and willing to help she was.


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    Booking holiday ski trip

    The person who helped me book my ski trip was really smart and knew exactly what I was looking for. They made the whole booking process so easy and stress-free. I'll definitely be booking with them again in the future. Thanks a lot!


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    Ski holiday booking

    I was really pleased with how the ski holiday booking went with this company. The guy, Leo, was so helpful and really made sure we got everything we wanted. It all went really smoothly and efficiently, thanks to his knowledge and hard work. I would definitely suggest this service to anyone wanting to book a ski holiday.


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