All reviews of Matthews
Review about: Travel Trolley
Booking flights to Delhi
So, yeah, I was trying to book my flight to Delhi and I was completely clueless. But then this guy called Spencer really came through! He assisted me in finding the ideal flights and made the bookings on my behalf. He was really quick, professional, and so friendly. Massive shoutout to Spencer for being amazing and making my booking experience top-notch!
Review about: The Great Wine Co.
Discount voucher purchase
I recently used a discount voucher to buy some wine and I was really pleased with the variety on offer. The website was easy to use and I quickly found what I wanted. The delivery arrived faster than expected and the best part was that it didn't cost me anything extra. All in all, it was a great experience.
Review about: Pixartprinting
Flyers purchase.
I recently bought some flyers from this company and I'm really pleased with them. They were made beautifully and arrived super quickly. I'll definitely come back to order more flyers, this time for an event about Shakespeare's Henry V. Cheers!
Review about: Santafixie
Cool bikes and accessories
I absolutely adore this shop, they've got the best bikes and accessories around. The bikes look so stylish and the quality is fantastic. On top of that, the customer service is top-notch. They're always there to answer any questions you have and you can even spread the cost of your purchases with their finance option, which is great!
Review about: Create Academy
Floristry masterclass
I recently signed up for a floristry masterclass after a friend recommended it to me. I have to say, I am really enjoying the way the class is set up. Each session focuses on a different part of flower arranging, and I really like the simplicity and beauty of the techniques they teach. The videos are of such high quality, it's really easy to follow and learn from them. And I have to give a shout out to the instructor, Willow Crossley - she is just lovely. You can tell she really loves flowers, the way she handles them with care and respect, almost like they're people. I've already picked up so many tips from her and have been able to make my home look even more beautiful for my family.
Review about: Farfetch
Signature required FedEx delivery inconvenience
I had a bit of bother with my recent order from Farfetch as they insisted on a FedEx signature upon delivery, which was a bit frustrating. I'm a loyal platinum status member and I was disappointed I couldn't choose whether I wanted this service or not. Each package arrived on different days, meaning I had to change my plans to be at home to sign for them. This inconvenience has made me think twice about ordering from Farfetch in the future.
Review about: Hampton and Astley
High quality towels, speedy delivery
The towels are just what I wanted - really good quality, nice and soft, and so fluffy. When I use them, it feels like a bit of a treat, especially after a tiring day. And getting them delivered quickly was a real bonus - no stress at all. To sum up, really happy with my shopping, it was even better than I expected.
Review about: mSpy
Spy software purchase
At first, I struggled to figure out that my phone had to be rooted for certain features. When I finally got it installed, I realised that only a few of them were actually working properly. Then, a few weeks later, when I logged in to check, I saw that the keylogger, Messenger, and Snapchat were working for a short time before suddenly stopping.
When I contacted customer service for more information, they told me that I needed to upgrade to their premium package. This wasn't even clearly stated on the website and I was surprised that I had to pay extra to regain access to those features. The keylogger still didn't work properly, which made me wonder if it was worth paying for additional services that should have been included in my current premium subscription. I tried to reset the app multiple times, but there was no improvement, so the application was basically useless.
It seems like their marketing strategies work well, but the product itself is lacking in functionality.Review about: The Double F
Kids' shoes
I recently bought a pair of children's shoes from an online shop because I couldn't find my son's size at other stores. The shoes were cheaper than other places, which was a bonus. I was really impressed with how professional The Double F were when I placed my order. They kept me in the loop with emails about the order progress and even gave me an idea of when it would arrive. The shoes turned up just a few days after I bought them, and my son is thrilled with them. He gets loads of compliments on them, which is great. Overall, it was a fantastic experience and I'd definitely think about ordering from them again.
Review about: Sobelia
Beauty products
I recently bought some beauty products from this company. I placed my order and paid for it in December, but I ended up not getting anything until January. The tracking info wasn't showing any movement, which worried me a bit. Luckily, though, my package finally turned up on January 24th and everything was in good shape. Even though it took a while, I'm happy with the products. This was my second time ordering from this company, and the first time it was a lot faster. Just have to remember to stay patient and trust the delivery process.
Review about: Vitamist
Bought a health supplement spray
I can't believe how awful the customer service was from this company. I ordered a health supplement spray and had to wait over a month without getting it. I sent several emails but got no response. It's shocking that they took my money but didn't deliver the product. The lack of care and decency is just not on.
Review about: ONLY
Fast delivery, simple order process, sufficient packaging, minimal waste, great products
I recently bought some things from this company and I was really impressed with the whole thing. The stuff arrived really quickly, ordering was easy peasy, and they didn't use too much packaging which is really good. The things I got were top quality and I'll definitely be shopping with them again.
Review about: Mesh Computers
Computer purchase
The company was great at keeping me updated on when my computer would be ready. When it arrived, it was exactly as they had described it. Thank you!
Review about: lol.travel
Booking using Skyscanner
This website seemed like the easiest option for booking, but I saw some pretty bad reviews on Trustpilot, so I thought I'd see for myself. Turns out, it was not good at all. The low rating should have been a warning sign for me. They tempt you with cheap prices, but then hike up the total cost after you've put in all your info, like credit card details and even tax ID. It's just not worth it.
Review about: Saint And Sofia
Online dress order
I recently ordered a dress online but ran into some problems. Forgot my password and can't seem to reset it. Contacted the Help Center for help but no reply. It's frustrating when you come across these obstacles when shopping online.
Review about: Clearance XL
Mystery box purchase
I bought a mystery box from this company not long ago and I was pretty happy with what I got. It didn't cost much and there was a good mix of things in there. The only let down was the customer service - I tried getting in touch a few times but never heard back. Even so, I'm still happy with what I got, so I might give them another go in the future. Next time, I might splash out on next-day delivery for a quicker service.
Review about: Joseph Turner Shirts
Jumper
The designs this company has are really nice, but the quality of the materials and how it's put together isn't great. I bought a jumper from them and it was so scratchy, then it fell apart after only a few months of wearing it. On top of that, it's been a nightmare trying to get them to stop sending me emails. Even after trying multiple times to unsubscribe, I still get messages from them every day. It feels really annoying and like they're invading my space with their marketing.
Review about: sleepee
Delivery issue resolution
I must admit, I was really impressed by how they dealt with the problem I had with my delivery. They sorted it out swiftly and went above and beyond, proving that they genuinely value their customers. It's rare to find this level of care nowadays, especially after my recent negative encounters with other businesses. Although I haven't had the chance to test out my purchase yet, I'm feeling positive because of the outstanding service I received.
Review about: From The Box Office
Theatre ticket purchase for granddaughter's special occasion
I was really surprised how easy it was to book tickets for the show. I don't go to London theatres much, but it's a special occasion for my granddaughter visiting from Spain. Hopefully, the rest of our trip will be just as smooth!
Review about: Italist
Luxury clothes
I really enjoy shopping on this awesome website for stylish clothes. The prices are great and the app is really easy to use. Also, the delivery is super fast. I will definitely continue to shop with them!
Review about: Pharmacy Prime
Vitamin purchase
This was my first time ordering from Pharmacy Prime and I've got to say, I was pleasantly surprised with the service. I'd been buying my vitamins from Amazon for a good while, but they stopped stocking the brand I was after. So, I thought I'd give Pharmacy Prime a shot and I'm really pleased I did. My order turned up quickly and the whole thing went really smoothly with no hassle. It's great to be able to get the vitamins I want without any bother.
Review about: Daewoo
Air Fryer and Extended Warranty
I bought an air fryer from this brand and got an extended warranty with it. Sadly, the fryer stopped heating properly after a few days. But, when I got in touch with the customer service team, they were really helpful. They not only replaced the faulty part within a week but also sent me a whole new air fryer. I was really happy with the quick and friendly help from their customer service people.
Review about: Six Star Cruises
Cruise booking
I recently booked a cruise with this travel agent, Elizabeth Wright, for the first time. She was brilliant, honestly. She sorted out all my questions quick and got me some really good deals on the cruise and flights. I was really impressed with how professional and careful she was - I even told loads of people on the cruise about her. I'll definitely be using her again next time.
Review about: Just Geek
Destiny Nighthawk replica
I actually bought the Destiny Nighthawk 6 inch replica and when it arrived, it was broken which was a bit of a letdown because it looked amazing. But I decided to drop customer service an email on a day when they're usually off, and I was pleasantly surprised when they got back to me promptly the next working day. They were really reassuring and said they would send me a shiny new one, which totally changed my outlook. As a big fan of Destiny, I'm absolutely thrilled with my new replica. Massive thanks to Just Geek!
Review about: Maqio
Toy Cars
I was really let down by the toy cars I bought from Maqio recently. The box was all battered, and when I opened it up, the cars weren't the ones I thought I was getting from the pictures. I asked for a refund of 79 pence for the messed up packaging, but I reckon if there had been a better description of the product, I could've avoided this whole mess.
Review about: Toad Hall Cottages
Booked a cottage in Dittisham
So, we had booked this really lovely cottage in Dittisham, didn't we? We were hoping for a quiet and peaceful stay, but can you believe it? Right across from us, there was this huge construction site going on. The noise was unbearable, and those massive trucks were always in the way. Toad Hall Cottages acted like they had no idea, when really they should have been fully aware of what was happening. They didn't even apologise or offer us anything to make up for it. Not cool at all. A holiday is meant to be relaxing, not chaotic. And on top of all that, they wouldn't let us leave a review of the place! How sneaky is that, eh? Definitely won't be using their services again when there are much better options available.
Review about: Helloprint
Stickers for my laptop
I recently bought some awesome stickers for my laptop and ordering them online was a breeze. The website was user-friendly and I quickly found exactly what I was looking for. When the stickers arrived, they were just perfect - the quality was excellent and the finish was spot on. They also arrived promptly so I didn't have to wait long to decorate my laptop. I'm really pleased with my purchase overall and would definitely recommend them to anyone in search of cool stickers.
Review about: The Jewellery Channel | TJC
Customer service excellence
I recently dealt with DS at this company about a complaint I had. The customer service I got was excellent. DS was really attentive, understood my issue, and sorted it out promptly. Now I feel happy and relaxed as a customer. The way DS handled everything was so impressive and professional. I wouldn't think twice about recommending this company to others after such a positive experience.
Review about: Novomins
Biotin Gummies
I really love the fact that I can get my vitamins in yummy gummy form! I recently tried the Biotin Gummies and they taste absolutely delicious! They not only taste great, but they also have done wonders for my hair and skin. The customer service was really friendly and the delivery was super quick. I am definitely going to continue using this brand and would highly recommend it to anyone in search of fantastic vitamins!
Review about: Aerosus
W212 E Class air suspension kit
I bought an air suspension kit for my W212 E Class from Aerosus recently and I must say, I am really happy with how everything turned out. The website was really easy to use and ordering was a breeze. I was surprised to see my order arrive the very next day after placing it. The kit came all nicely packaged and had everything I needed for fitting. Once I got it on my W212 E Class, I could immediately feel a big improvement in the way my vehicle performs and rides. All in all, I am super chuffed with my purchase from Aerosus and would definitely recommend them to anyone looking for top-notch air suspension products.
Review about: Nature's Best
Vitamins purchase
I recently bought some vitamins from this store and they were top-notch quality and arrived pretty quickly. The packaging was just enough to keep everything safe, and the vitamins themselves worked a treat. The price was really fair, especially for the quality you get. All in all, I was well chuffed with my purchase and would definitely recommend this store to anyone.
Review about: Robert Dyas
Mixx headphones purchase
I bought a pair of Mixx headphones from the discount bin at the store in Bromley recently. The box was taped up, so I asked the cashier if something was wrong with the headphones. He said the box was just a bit damaged, so I decided to buy them anyway. But when I got home and opened the box, all there was inside were a cable and instructions, no headphones or charging case. How could they put that back on sale without even checking if there was anything in the box? It's annoying to spend money on something and find out it's just an empty box.
Review about: Optifast
Weight loss products
The website was really easy to use, and I found exactly what I was looking for with no trouble at all. There was loads of useful info on there that helped me choose the right products for my weight loss aims. I'd definitely recommend the stuff I got from there - it's already making a real difference to my efforts to be healthier. Thanks for a brilliant shopping experience!
Review about: Running Point
Running shoes
I recently bought a new pair of running shoes from this company and I was pretty happy with them. The shoes were good quality and really comfy to wear. However, I was a bit let down by the delivery label as it didn't have enough info on it. This made it difficult for the courier to find my place because there was no road name included. As a result, I had to wait longer than expected to get my parcel.
Review about: Omaze
Charity support and hope
The platform gives families like mine a glimpse of hope, especially after experiencing loss, by connecting us with different charities and providing much-needed support.
Review about: Moonpig
International greeting cards
I've always been happy with the quality of the cards I send to my family in another country using this service. The UK branch of this company is top-notch, but sending cards to the USA isn't as reliable. There have been times when the cards never made it or took ages to arrive. Despite these problems, I'm grateful that the company always gives a refund in these cases.
Review about: Centre of Excellence
Diploma courses
The Centre of Excellence has a wide variety of diploma courses that have really helped me develop personally and professionally. I never thought I could study these subjects without going to University, but I've managed to finish four diplomas and I'm now working on my fifth. The courses are really well-organized and thorough, and if I need help, there's always someone there to assist me. I'm truly impressed by the quality and choice of courses on offer.
Review about: punchtechnology
Customizable PC purchase
I recently bought a customisable PC from this company and I have to say, I am really impressed. The price was excellent, especially as I could personalise it to my exact requirements. The product quality is fantastic and the generous warranty gives me peace of mind. Also, the YouTube videos were really helpful and informative, making the setup super easy. All in all, I'm very happy with my experience.
Review about: Kiddies Kingdom
Up n About double stroller package
I recently bought the Up n About double stroller package for our young one and another little on the way. The service was great all the way through. The staff were really helpful and knew their stuff, they helped me pick out the best option for us. The product is amazing - it's versatile, so we can exercise while also getting the kids around. The whole family is really happy with our choice.
Review about: Pondkeeper
Pond supplies
I've been with this company for quite a while now, and I must say, the customer service at Pondkeeper is top-notch. Whenever I need help with my ponds or choosing the right supplies, the staff is always knowledgeable and ready to assist. Laurie, in particular, has been fantastic in providing support. Pondkeeper has never failed to impress me and I highly recommend them for all your pond needs.
Review about: Mallet
Return inquiry
I got in touch with customer service about a return, but I wasn't happy with the service I received. It's been over a month now and I still haven't heard back from them. The lack of communication and slow response to my issue has really let me down. Because of this, I don't think I'll be shopping with them again. Good customer service is really important for businesses, and the way they've handled this has made me feel unimportant and annoyed.
Review about: Gandys
Amazing quality product
Come on, we need to calm down with all this hype! I mean, it's a decent product that will definitely go the distance, but do we really have to act like it's the greatest thing since sliced bread? It's worth the money, no doubt about that, but let's not get carried away with singing its praises.
Review about: Biovea
Health supplements
As someone who shops on this online store regularly, it can be really annoying when I'm running low on health supplements and suddenly they're out of stock or not on offer. It always seems to happen that when I give in and buy elsewhere, that's when they bring back the supplements with great deals. This up and down availability and lack of consistent promotions really throws me off when I'm trying to plan and budget for my health needs. It would be a big help if the store could be more dependable with their product supply and keep the special offers coming regularly.
Review about: Sloane & Sons
Teak garden bench and cushion
At 10:40am the following morning, I was chuffed to see my new bench and cushion had been delivered right to my doorstep. The delivery driver was really top-notch, he even went the extra mile by unwrapping the bench for me and getting rid of the pallet. The bench itself is sturdy and fits perfectly in my garden. I am over the moon with my purchase and would definitely recommend this company to anyone looking for some new garden furniture.
Review about: John Greed Jewellery
Necklace purchase
I had a really great experience shopping at this jewellery store. It's a family-run business and they really know how to make their customers happy. They're super quick at processing orders and replying to emails, and their products are top-notch quality. They made sure every part of my purchase was done carefully and professionally. The staff were really knowledgeable and paid attention to the little details. The necklace I bought was so beautifully made, just like how it was described on the website. I was so happy with my purchase that I'll definitely be going back there again in the future.
Review about: Jigsaw
Online purchase, Chatbox customer service
I ordered some things online and then noticed they had gone on sale. I got in touch with the chatbox and a really helpful person told me to wait for my stuff to arrive before they sorted out a refund for the price difference. When my order came, I actually liked both items and decided to keep them, but thanks to the chatbox, I managed to sort out a refund without any hassle. It was easy and quick, no need to spend ages on the phone. I was really impressed with how smooth and efficient the service was!
Review about: Cosmetify
Makeup order drama
I recently ordered some makeup online and was really looking forward to trying it out. However, when it didn't arrive, I was pretty disappointed. To make matters worse, they tried to charge me for it even though I hadn't received any information about the delivery. I mean, how was I supposed to know what was going on? This whole situation has really annoyed me, and I definitely won't be using that company again.
Review about: Skin And Me
Quick questionnaire
The questionnaire was really easy and quick to fill out, which made everything so much easier! I'm just hoping it helps with these pesky breakouts I'm suddenly dealing with as an adult. They're driving me mad!
Review about: PRC Direct
Sold out item
I was really disappointed when I found out that the thing I wanted was sold out, but the staff were really helpful and told me they'd have more in stock soon. They were quick to send it to me and even gave me a discount compared to another store that had increased their price!
Review about: Raileasy
Problem with seat reservation
I had a bit of trouble with my seat reservation, but luckily Pam was able to help me out really quickly! I've used this website loads of times before without any issues, so this was a first. Pam was so helpful and provided excellent customer service. I was really impressed with how quickly she resolved everything. Big thanks to Pam for being so awesome!
Review about: The Devout
oversized clothing, slow delivery
The customer service at this company is absolutely terrible. It took them ages to reply to my questions about my order, and when they did, they didn't give me any clear answers. From what I've seen in other people's reviews, it seems like I'm not the only one dealing with this problem. It's been a whole week since I placed my order, and my clothes still haven't arrived. But they had no trouble taking my money right away. I got an email saying my items would be sent out "tomorrow", but now it's been 2 days and they're still not here. The communication is really poor and not at all helpful, with my emails often being ignored. I'm starting to wonder what I'm actually paying for here. Their service is so unreliable, it's almost like a scam, and on top of all that, the clothes are way too big for their sizes.
Review about: Anglian Home Improvements
Front door and garage door fitting
We've just had our front door and garage door installed and the company we used was absolutely brilliant. Starting from the order, through to the surveyor, fitters, and customer service, everyone was so professional and friendly. The doors look fantastic and have completely changed the appearance of our house. I would highly recommend this company to anyone wanting to make improvements to their home.
Review about: Dobies
Geranium 'Best Red' F1 Hybrid 12 plugs
I recently bought 12 plugs of Geranium 'Best Red' F1 Hybrid from your company. When they arrived, I was a bit let down by the size and quality of the plugs. They were smaller than what I've gotten from other suppliers before, and three of them were barely hanging on and died soon after. But, when I contacted your customer service team, they quickly sorted it out and sent me replacements that were the right size and in much better condition.
Review about: Wallis
Recent purchases
I've bought some stuff from this shop recently, but to be honest, I've not been too happy with how things have gone. The first time I ordered, most of the stuff I wanted wasn't actually delivered, even though their website said it was available. I only got two out of several items, and even though I asked many times, they didn't give me back the money I spent on delivery. Their customer service wasn't much help, and I felt ignored and annoyed. I thought I'd try again and made another order, but then they charged me for returning stuff, which was a nasty surprise. Even after more messages back and forth with customer service, I didn't get a good explanation or any solution. In the end, I just gave up and paid for the return myself, deciding not to shop there again. It's a shame because I used to like this shop, but their bad communication and customer service have put me off.
Review about: Covers and All
Custom cover order
I recently ordered a custom cover from this company and provided them with specific measurements in millimeters so they could give me an accurate quote. However, when I received the quote, I realised they had converted the measurements to inches and based the quote on the wrong information. Despite this, I proceeded with the payment.
To my disappointment, when the order went into production, they converted the measurements from millimeters to inches once again, but this time they added an extra inch on each side without asking me. On top of that, they forgot to include grommets in the initial quote, which meant an extra charge of £30. This mistake ended up increasing the total cost by around 30%.
It's really frustrating to have to deal with such inaccuracies and inconsistencies in both the quoting and production process.Review about: Beatsons Building Supplies
Quick delivery, competitive prices
The ordering process was really easy and straightforward, the service I received was efficient and friendly, and the prices were really competitive. The delivery was super quick, and the delivery person was so friendly and helpful. All in all, I'm really happy with my experience at this store.
Review about: SPOTAHOME
International student finding residence
Being an international student, it was really tricky for me to find a place to stay because of the distance involved. Spotahome made things so much simpler by providing official checking services, which allowed me to select a room that suited my requirements without actually being there in person. The payment process was easy to follow and fast, with the invoice sent promptly once everything was confirmed. Spotahome also made it really easy to communicate with the landlord, so organizing everything was a breeze. From choosing a room to signing the contract with the landlord, the whole process was smooth and quick, and I had a great experience using Spotahome.
Review about: Post Office Home Insurance
Home insurance policy
I recently bought a house insurance policy with this company, and it was a total disaster from start to finish. The website was really hard to use, and I struggled to find the information I needed. When I eventually managed to finish the order, I was hit with unexpected fees and charges that they hadn't told me about beforehand. The customer service was terrible, with agents who didn't seem to know what they were doing and didn't help at all. The prices were also much higher than other insurance companies I had checked out, and they kept delaying sending me my policy documents. Overall, I would strongly recommend avoiding this company for your house insurance needs.
Review about: Bax Music
Drumming accessories
I bought some drumming accessories from this place recently and I have to say, I was really impressed. They had a wide range of products and all the spare parts I was looking for. The delivery was fast and came via UPS, which was a nice surprise. The customer service was top-notch, they were really helpful and knew a lot about the products I wanted.
Review about: Currys PC World
Vacuum purchase
I bought a vacuum at this shop not long ago and I have to admit, I was really impressed. As soon as I walked in, I saw the exact vacuum I wanted. The staff member was really helpful and showed me a brand new one to check out. They even told me about the extra bits and bobs that could go with it, and then they went the extra mile by helping me take it out to my car. Now that's what I call good service!
Review about: OptiBac Probiotics
Travel capsules
These travel capsules are amazing! I brought them with me on my trip to Asia, and they worked wonders for my stomach. I felt confident trying new foods and didn't have to stress about finding a bathroom. Now that I'm back home, I'm using the capsules every day, and they continue to keep my stomach feeling good. No more bloating or sudden dashes to the bathroom! I'll definitely be recommending these fantastic capsules to all my friends!
Review about: Jewellery Maker
Earrings and bracelets
I purchased some earrings and bracelets from this shop, but when I went back for more, they were all sold out. It's quite frustrating because I really liked them, but now I can't get any more. I don't understand why they struggle to keep things in stock regularly. It's not just gemstones that are in short supply though, even the findings are always out of stock. It's so annoying! On top of that, their delivery charges are too high, even for small items. And let's not even talk about their sterling silver prices, they're way too steep!
Review about: Golfsupport
Hat purchase
I recently bought a hat from this online shop and I have to say, I'm really pleased with how it all went. The website was easy to use and ordering was a breeze. The delivery was super quick too, and I liked getting updates along the way. As someone who's always a bit wary about shopping online, I was really impressed by how professional this website was. The hat itself was top-notch quality and just like they described it.
Review about: Spatial Online
Soundbar purchase
I was in the market for a soundbar and came across a fantastic one at this online shop! They had loads of choices available and the prices were really reasonable. The delivery was super speedy as well, just as they promised. I'm over the moon with my buy and will definitely be coming back to shop here again!
Review about: Viaplay
Subscription not being cancelled and continued charges
This company is just awful to deal with! I tried to cancel my subscription, got a letter confirming it was cancelled, but they still kept taking money from my account. I had to go to the trouble of blocking my card to put a stop to it. It's been such a hassle trying to get my money back, and I still haven't got the refunds I'm owed.
Review about: Tennis Point
Tennis racket for £232
I bought a tennis racket for my mum from this shop recently, but they sent the wrong one which was a letdown. Now I'm a bit reluctant to shop there again. After reading some other reviews, it looks like trying to get a refund could be a bit of a nightmare, which is concerning. This whole thing has kind of put me off buying anything else from that store in the future.
Review about: Hometree
Gas safety certificate and boiler service
This was my first time sorting out a gas safety certificate and service for my gas boiler, which is part of my package. I did it all through an online chat, which made it really easy and stress-free. It's still early days with our cover, but I have been really pleased with how it's gone so far. Everything went smoothly and I really liked how efficient and convenient the service was. I'm satisfied with the communication and how easy it was to book the appointment. I'm looking forward to keep using this service in the future.
Review about: VonShef
Expensive dual BBQ with damaged parts
I bought a fancy new dual BBQ recently, but when it arrived, I was really disappointed. When I put it together, I discovered that some parts were dented and others were missing completely. This meant the lid wouldn't close properly and the thermometer wouldn't fit because the holes were in the wrong place. It was annoying to have to take it apart, pack it up, and wait around all day for the courier to come and collect it. This whole thing has been such a hassle and really stressful. Now I'm just waiting for my refund to come through.
Review about: gettested
80 Food Intolerance Test
I just did the 80 Food Intolerance Test from this company and I found it pretty simple. It was easy to do at home, send back, and I got the results back quickly in a clear report. I actually liked the whole thing because it confirmed some foods I thought might be a problem, but I was also surprised by a few unexpected results. It turns out basil is a trigger for me, which was quite a surprise.
Review about: Onto
My first EV
I absolutely loved my first experience driving an electric vehicle, the Fiat 500e is like the Energizer Bunny but a lot cuter and more environmentally friendly. The person who delivered it was really friendly and told me loads of interesting things about the car. It's incredibly quiet, I could easily sneak up on my friends and give them a good scare! Driving it was so much fun, making the vroom, vroom noise but without any smelly fumes! It's such a cool ride 🚗⚡️
Review about: The Game Collection
Preorder easy process
I recently ordered something from this company and I have to say, the process was really easy and straightforward. The website was so user-friendly and I had no trouble going through all the steps.
Review about: carwow
Smooth and efficient
I just wanted to give a big shoutout to the carwow team. The whole experience, from beginning to end, was really easy. The team communicated really well, everyone I spoke to was super nice, knowledgeable, and really professional. The valuation for my car was fair, but I was a bit let down by the final auction offers. On the bright side, it helped filter out the tyre kickers, and once the car was sold, everything went really smoothly.
Review about: Temptation Gifts UK
Baubles
I bought some baubles from this company recently and, to be honest, a few of them weren't great quality. But I have to say, the customer service was excellent. I sent over some photos of the faulty baubles via email, and they promptly sent out replacements without needing me to send back the originals. The great customer service really improved my overall shopping experience.
Review about: Big Phone Store
Phone replacement
I bought a new phone from this shop after smashing my old one. Ordering it was really straightforward, and the service I got when I had questions was excellent. The price was fair and pretty competitive too. The delivery was quick, and the phone arrived in perfect condition. All in all, I'm happy with my experience here and would suggest it to anyone in need of a new phone.
Review about: Pour Moi
Swimwear orders
I've just made two orders for some swimwear and I have to say, I was really impressed with the quality. They both arrived when they were meant to and were just what I wanted. But you know what really made my day? The amazing customer service I got from a lady called Ellie.
Review about: LuxuriousLook
Quick Restocking Order
I had to quickly order some things I needed to restock on. As I was looking on the website, I saw they were offering a free gift if I spent a certain amount. I applied the code for the offer, but then it asked for another code. Feeling a bit lost, I tried a different code, and sadly, the gift disappeared from my cart. I immediately sent an email to the customer service team to ask about what happened. Surprisingly, I got a really helpful response just 2 minutes later! They explained that only one code could be used at a time and that unfortunately, the gift offer was no longer valid because I used a different code.
Review about: Mattress Man
Mattress exchange
The customer service over at Mattress Man was absolutely brilliant. The person working at the Stevenage store was really helpful but not at all in-your-face, just like I read in another review. I was so pleased that I could try out a mattress for a whole month and then swap it for a different one within just a week. All in all, a really easy and enjoyable experience.