Warner Leisure Hotels Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more
Reviews (26)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Hotel booking disappointment
I'm really sorry to hear that you had such a bad experience with your hotel booking at Heythrop Park. It's really not right that Warner Leisure Hotels didn't let you know sooner that they had to cancel your holiday because of safety worries with the building. And the fact that they didn't cancel your friends' bookings either just makes it even worse. Heythrop Park definitely shouldn't have opened until all the rooms were finished and safe for people to stay in. The way Warner Leisure Hotels handled the situation is worrying, and it's clear that it has affected how you see the brand.
Stay at the hotel
Oh my goodness, when we got to the hotel it was so hectic! Everyone was rushing around trying to sort out their keys and bags - it was total chaos! And don't even get me started on the dining experience...no ice for water, no ice cream or cheese for dessert, and the Sirloin steaks were really tough. The service was incredibly slow as well. Oh, and breakfast was a nightmare - the bacon was disgusting, not even cooked properly! And as if that wasn't bad enough, our room hadn't been cleaned properly the whole time we were there. We decided to leave early even though we had paid for a longer stay. What an absolute disaster!
Stay disappointment
The room I stayed in wasn't great considering how much I paid. It wasn't very clean, there were stains on the bathroom tiles, hairs left in the shower, and the carpet definitely needed a good vacuum. On top of that, there was damage to the wardrobe door. I told Reception about it a few times, but the room service didn't fix anything. The room just wasn't up to the standard of other hotels I've stayed in before. Even though I paid £800 for 3 nights, I was left feeling pretty frustrated. Finally, a supervisor looked into part of the issue, but the cleaning problem was mostly ignored. I recall one time when a housekeeping staff member came, but she worked very quickly and didn't really address the issues I had raised.
Weekend getaway
I stayed at a hotel recently for a weekend break and, although it was nice and the food was good, it didn't quite meet the same standards as other places I've been to. The staff seemed overworked and there weren't many activities to do during the day. The billing system was a bit of a mess too. Overall, I did enjoy my stay but they really need to improve if they want to compete with places like Sinah Warren.
Stay at a Warner Leisure Hotel
The seating was terrible, stuck in a corner by a fire extinguisher which made it hard to see the stage and just uncomfortable. On top of that, there wasn't much food to choose from and activities like laser gun shooting and pool aerobics were missing. The apartment was a let-down too, with sweets on the floor, makeup on the pillows from the last guests, and mould on the skirting boards. All in all, the whole experience at the Premium Corton location for the 70s weekend from the 8th to the 11th of March was a bit of a let-down.
four night break
As part of an 80th Birthday present, I was given £250 in Warners Holiday vouchers. Imagine my surprise when booking the holiday to be told that the vouchers could only be redeemed as part of the payment for my stay by returning them to the Head Office, by recorded delivery. When I complained about the additional cost involved (£6 plus) and the inconvenience, I was told that was IT. In other words "TAKE IT OR LEAVE IT"
My advice to anyone considering buying Warner Vouchers is DON'T.
Give your loved ones cash and cut out the middleman.Food
Could be hotter and quite slow arriving
Review with most votes
Its good and really nice
Read on