Warner Leisure Hotels Reviews

: 26
54% Would buy here again

Most relevant positive review

  2024-03-27
Weekend stay feedback
We had a brilliant weekend stay! The entertainment team was absolutely fantastic and the food was...Read on
imogen

Most relevant negative review

  2024-05-17
Double booking issue
Just a heads up, be careful when booking because sometimes other companies can come in and take o...Read on
adam

Review with most votes

  2021-07-27
Sinah Warren
Positive all the way except for the total unavailability of ice cream unless it was as a sweet a...Read on
Lynn Harris

Reviews (26)

  (7)

 (4)

  (11)

  (3)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stay at Bembridge Isle of White

    Oh my goodness, I just can't believe how some people don't respect blue badges! It's so frustrating as my wife and I have blue badges but we couldn't find parking spots because others had taken them. It's really irritating and no one seemed to care at all. And let's not even get started on people parking on double yellow lines! It's just not right, guys. Honestly, if you don't have a disability, please don't park in those spaces.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sinah Warren

    Positive all the way except for the total unavailability of ice cream unless it was as a sweet after the evening meal.
    UNBELIEVABLE!
    The entertainment was TOP CLASS all the team were brilliant as were The Sailaways.
    One of our waiters Ollie went above and beyond when our table was overlooked by being tucked behind a large pillar.
    All the staff were super friendly so thank you to you all.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stayed at a fancy place

    I've just come back from this really cool hotel and it was amazing! The room was so lovely, the entertainment was great, and the food was really delicious. The only downside was that there weren't enough staff. It took ages for them to bring our food and clear the tables. They kept saying they were short on staff. Also, if you struggle with getting around, there aren't many lifts and there are loads of stairs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Monday to Friday stay at Lakeside

    Just returned from a brilliant week at Lakeside. Hayling Island.
    Clean, comfortable, delicious food and menu.
    We cannot wait to come back.

    Would like to mention specially CHRISTIAN who took us for Nordic Walking, such an informative man, we loved this session.
    Also JAMES with whom we did Tap, Salsa and Line Dancing, again so professional and helpful. We had a great time

    jGreat place, clean, comfortable, great time, with lots to do


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Weekend break at a leisure hotel

    Overall, our stay was a bit of a mixed bag. The spa and pool were lovely, the restaurant food was decent, and the entertainment, especially Jenna Lee James, was top-notch. However, we found that the service was hit and miss - some staff were amazing, while others not so much. Our dressing table stool broke and wasn't replaced, despite the safety risk. They did give us a bottle of wine as an apology, but it didn't quite make up for it. Also, there was no porter service when we left, which was annoying. On top of that, we noticed errors on our bill, like being charged for a cancelled excursion. We did eventually get a refund, but it just left us feeling a bit disappointed overall.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Double booking issue

    Just a heads up, be careful when booking because sometimes other companies can come in and take over the hotel, which can lead to your booking being canceled and your deposit being lost. I'm actually in a situation right now where my booking is being advertised by another company.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    4day break

    Wonderful Warner’s break at Sinah !
    Great service (shout out to Miles and Helen in main dining)
    Great food
    wonderful entertainment ( we will come back just for the quality of the entertainment if nothing else)
    Variety of activities ❤️ Thanks Allison for the great nature walks


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Long weekend at Lakeside holiday 18/9/2020-21/9/2020.

    We have had a great ????time ,good food and the staff are so friendly,the entertainment as been fantastic we have had great time we would definitely be booking at one of your site's because you get more for your money and it could not be bettered in this country or abroad. A big thank you to all your staff

    just back from a 4 day break at sinah warren hotel all very good food could have been better cold veg not cooked very well .but by wednesday night haho new management all food cook well and staff doing there jobs very well a big thankyou to all for getting it right.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wonderful

    We stayed at Littlecote House Hotel, the food and entertainment was excellent. The place was full of history. The staff friendly and helpful, the rooms clean and comfortable. Only downside was the lack of parking spaces on arrival and no-one around to help. But overall an excellent value break.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Its good and really nice

    I had booked for valentine break and it was really memorable. we enjoyed our time because of the services and other things that we experience. i must say try it if you want to know more as its best option for that.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent stay highlights.

    I was really disappointed with my recent stay at this hotel. There weren't enough staff around and some of the amenities I had booked weren't available. The rooms were a bit messy and the pool closed early unless you were on a spa break. To top it off, I couldn't even use the golf range because of a big group of golfers and the golf shop shut at 3pm. It was just one letdown after another.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stay at Heythrop Park Hotel

    We recently spent some time at Heythrop Park Hotel from the 16th to 19th September. The hotel is located in a stunning spot with nice walking paths and even an 18 Hole golf course. But, we did come across some areas that seemed unfinished, and that was a bit frustrating. When we arrived, we had to haul our bags quite a distance before finding out about a buggy service, which we weren't told about. There were no signs mentioning the service either. Our room, SW107, was actually one of the best we've ever stayed in. It even had a lounge area attached, which was perfect for unwinding. Sadly, the towel rail in the bathroom wasn't working, even after we mentioned it three times.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Weekend stay at a hotel

    I stayed at a hotel last weekend and I have to say, I wasn't too impressed with my experience. The bathroom had a strange drain-like smell that just wouldn't go away, and the lower seal of the shower screen was pretty dirty, which was a clear sign that the place wasn't as clean as it should be. To make matters worse, I found out that someone else's drinks had been mistakenly charged to my bill. Luckily, I was able to prove that I wasn't even at the hotel when those charges were made, and they were taken off my bill. It's worrying that such mistakes can happen, so I recommend that other guests double-check their bills. What really got to me though, was that the hotel didn't even bother to contact me about these issues. It just goes to show that they don't really care about making sure their guests are happy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vouchers for hotels

    I wouldn't recommend purchasing vouchers for hotels. I've been waiting for 7 days now and I still haven't received any confirmation or updates. I don't have any idea about who, when, or even if my delivery is on its way. I've sent two emails but haven't received any response. There are no contact details available on the website, only a chatbot that hasn't connected me to a real human even after 9 hours of waiting.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stay at a hotel

    Hey, so I recently stayed at this hotel, yeah? It was honestly not good at all. The room hadn't even been cleaned properly and the bed was all messy, you know what I mean? Plus, there wasn't even any soap or essentials in the bathroom which is just disgusting. And oh my, the food was such a let-down - both dinner and breakfast felt like something you'd find at a mediocre restaurant. Also, the coffee was always cold because they served it in freezing cups, like why do that? And having to go outside to access the SPA and Gym was really inconvenient. The receptionists were also quite rude and didn't even bother greeting us properly. Overall, just not a pleasant experience, you know?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent stay at a holiday spot

    I recently went on a holiday with my family. We found a good deal with a discount, but unfortunately, it didn't turn out well. We got placed in a noisy part of the dining area, the promised pampering got cancelled because there weren't enough staff, and the prices for drinks were really high. The breakfast was also disappointing, with food that was dry and lacked flavour. I'll definitely be more careful when booking special deals in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unwanted marketing mails

    I have been in touch with the company numerous times to ask them to stop sending me marketing mail that's actually meant for someone who doesn't even live here. They said they would fix it, but I'm still getting the same annoying mail. It's really frustrating and it feels like they're not listening to what I've asked for as a customer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Weekend stay feedback

    We had a brilliant weekend stay! The entertainment team was absolutely fantastic and the food was delicious. The hotel staff were really friendly and helpful, which made our stay even more enjoyable.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Weekend stay at a leisure hotel

    During my recent stay at the leisure hotel, things didn't quite go as planned. I faced a few problems like a mix-up with my booking, not getting the accommodation I needed because of my limited mobility, and being bothered by the loud entertainment in the lounge. Even though the room was nicely decorated and the food was great, the whole experience was a let-down.


Others also viewed