OKX Reviews

: 23

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17% Would buy here again

Most relevant positive review

  2024-05-25
Withdrawal issue resolution
I had a bit of a problem with my withdrawals on the platform. My funds got frozen for quite a whi...Read on
Muhammad

Most relevant negative review

  2024-05-16
Transfer issue
I tried to send a token but put the wrong memo on it. The support team assured me they would assi...Read on
S. Wright

Review with most votes

  2023-12-29
Investment platform experience
I had a bad experience with an investment platform recently. Their service wasn't clear or r...Read on
N. Hughes

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    Crypto exchange and web3 wallet

    I've used quite a few exchanges before, like Binance and others, but none of them come close to how great this platform is. OKX really stands out with its fantastic services. The exchange is fast, reliable, and secure, making trading so easy. And you can't forget about the Web3 Wallet - it's amazing. The interface is easy to use, the security is top-notch, and the DeFi integration is so smooth. If you're searching for a crypto exchange and wallet that really goes the extra mile, you don't need to look any further than this platform.


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    Withdrawal issue resolution

    I had a bit of a problem with my withdrawals on the platform. My funds got frozen for quite a while, and it really stressed me out. I need the withdrawal process to be smooth so I can manage my investments properly. Luckily, I got in touch with a helpful person called Raayaan01 on telegram. They walked me through what I needed to do to solve the issue. Their help was really important in getting my funds back quickly and making sure the withdrawal was easy. I really appreciate their quick and efficient support in sorting out this problem.


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    Cryptocurrency exchange experience

    My experience with OKX has been generally positive. I think their technology and customer support are better than other exchanges I've used before. I did face some difficulties with OKX, but I managed to get help from their customer support team. Although I wasn't entirely happy with the result, I do value their efforts to offer unbiased and helpful support. One thing I think OKX could work on is their KYC tools, as I found them to be lacking in certain areas.


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    P2P trading platform experience

    I've had a few experiences with trading platforms.


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    Exchange experience

    So, I checked out this trading place and it was a total mess. They boast about their fake trading numbers to impress everyone, but everything else was chaotic. It was a struggle to get approved for my account, and they keep changing their rules randomly. It feels like they're not interested in playing fair, you know? I wouldn't recommend them to anyone, they seem dodgy. Also, they try too hard to act cool with their fancy technology, but I don't believe it. In my opinion, they're more like a circus than a legitimate trading platform.


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    Transfer issue

    I tried to send a token but put the wrong memo on it. The support team assured me they would assist me, so I sent all the required screenshots. However, it's been 4 days and I still haven't heard back from them. My tokens are nowhere to be seen, and they don't respond to my new tickets. The only one communicating with me is the chat bot. It's really annoying and feels like they're not being honest with their customers!


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    Cryptocurrency purchase

    I must say, I was really disappointed with my experience on this exchange. The verification process was a nightmare, asking for things that I had already done. It felt like a total waste of time and made me doubt if the platform is really secure. The customer service was not great either, they took ages to respond and weren't very helpful. The pricing was quite high compared to other exchanges I've used, it made me feel like I was being ripped off. The delivery of my cryptocurrency was slow and irritating, which just added to the overall bad experience. I wouldn't recommend this exchange to anyone who wants a smooth and efficient trading experience.


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    Frozen account

    My account has been frozen, so I can't do anything on it now, even though I verified it months ago, before the new rules in Australia came into effect.


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    Frozen account issue

    My account got frozen for two whole months, and I kept sending loads of emails and screenshots, but they never fixed the problem. Every time I contacted them, it was like talking to a new person, and nothing ever got sorted out. It was so annoying and such a waste of my time, money, and energy with no solutions in sight. The customer service was so unhelpful and uncaring, which is why I felt I had to leave this review after seeing others going through the same issue.


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    Lost my crypto transfer

    I lost some of my crypto when I tried to move it from OKX to another platform. The customer service team has been passing my issue around for weeks and I still haven't got it sorted. I worked hard for that money and now it's just gone, really frustrating!


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    cryptocurrency trading

    I'm really annoyed with the terrible customer service and lack of transparency on this platform. I've been trying for months to get my money back, but all I get are automated responses from their robot. They're holding my funds indefinitely because of a trade they think happened with a sanctioned country, even though it never actually happened. It's just not right that they can keep my money like that for no good reason. I tried contacting consumer groups for assistance, but no one could help. Does anyone know a good lawyer who could help me out with this problem? I started off with just 1000€ as a beginner and now I just want my money back.


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    Transferred money

    Ugh, I decided to transfer some money to this place, but then I had this support issue, it was such a nightmare! I couldn't even find my support ticket in their system, and their knowledge base was so outdated. Honestly, it was a total waste of time. I wouldn't recommend going there at all, to be honest.


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    Deposit and exchange on this platform

    This platform is a complete scam! They've gone and pinched my money for no good reason at all. I put in a deposit and when I tried to make an exchange, they just up and swiped my cash. I'm telling everyone to steer clear of this platform - they're a bunch of thieves and they won't be able to keep getting away with it for much longer.


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    Quick Cryptocurrency purchase

    Yeah, this place is totally uncool. Honestly, I wouldn't bother with it. They suddenly ask for KYC, which seems a bit questionable, right? It gives off a vibe like they're trying to scam you or something. I definitely wouldn't suggest using this place.


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    Deposit for tech

    The tech company I trusted with my money is honestly terrible. I gave them my money, signed up, and all of a sudden it was gone! Can you believe that? And to top it off, they didn’t even bother to speak to me about it. So rude, I tell you!


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