All reviews of Isabel
Review about: Boohoo
UK185643665
Dear Lenny
Thank you for your email. Thank you also for the next day delivery fee refund. I am not satisfied with your resolution due to the following reasons:
Monday 12th December 2022: I placed an order which was meant to be delivered next day. Because the dress was meant to be worn on Sunday 18th of December for the choir's special presentation, I requested a next day delivery service.
Thursday 15th December: I sent an email to you asking for a refund for the next delivery fee. I finally received an email from EVRI confirming parcel was ready for collection at the agreed location. I had a 2 day church program which started this day and finished 10 pm. The EVRI location closes at 11 pm
Friday 16th December (afternoon): I received an email from EVRI thanking me for collecting my parcel.... this never happened as I was in the office. I tried calling the store, but the number either rings out or does not connect. This was the second day of the church program which also ended 10 pm. EVRI store closed at 11 pm.
Saturday 17th December: I took a cab from my house to the EVRI store (cost me around £7.40). I got there and someone with the name of Raj took my number and screenshots of the emails sent by EVRI. He said he would investigate the issue, look into the CCTV cameras and csll me back that day. I explained I need to get this resolved on the day because that dress is to be worn on Sunday. He said he will involve the store manager who starts his shift in the afternoon. I left cause I had to attend a program in church and emphasised I would come back in the evening. During the day, I was informed that a regular customer had placed several Boohoo orders and someone gave the customer my parcel by mistake. This is outrageous as this means that the first security measure to avoid these kinds of mistakes was overlooked: you need an ID to match the name on the parcel. This principle was clearly not followed. I was told that the 'frequent customer' is due to collect a parcel that evening at which point they will explain the issue to the customer and won't release his parcel until mine is returned.
Saturday 17th December - 6.45 pm: I went back to the store, explain the situation again and at first, I was told the manager is not available. Magically, Pedro, the store manager, spoke to me. He confirmed he was aware of my situation. He confirmed he was waiting for the frequent customer as there don't have contact details of those who place orders. I waited until 8 pm as I was determined to get my choir uniform for the next day. Pedro understood and offered a hot beverage which I nicely declined, I wanted my dress and get home. But it was getting cold and I was hungry and by the time I get home is too late for me to cook. So I bought some this to eat that I could quickly heat up once I arrived home (it was a Tesco store). I spent around £7.70 pm. Upon leaving, Pedro wanted to give me something: a bouquet of flowers, he felt really bad for me. Again, I nicely declined them cause I was upset as I started to realise that I will not have the dress sing with the choir tomorrow.
Sunday 18th December: I went to church with a dress one size smaller. No once from the store got back to me with any update.
Monday 19th December: I don't have a dress, really disappointing service from Boohoo and EVRI, especially when no attention to detail is provided to their work, promises are not kept and there is no phone number to reach either of the companies. People are looking for work, open a call centre!
My request: I want full refund for the dress: £31.87; and be compensated for the cab I took and the food I had to buy which comes to a total of £15.10 (£7.70 plus £7.40). The grand total will be £46.97.
I am posting this on Social media. I hope to hear from you soon.Review about: Mitre Linen
Amazing
Comfort is a necessity for everybody, regardless of age or gender. If that weren’t so, people would not be working as hard as they can to get the life that they deserve. Not every person is capable of getting the kind of comfort that they deserve for many reasons. While some people are unable to afford luxury items, so others can afford them but do not get the best quality. If you are tired of getting all the comfort you want from hotels and would love to bring all that comfort and even more to your home, then now is the time to start shopping. Various online and physical shops allow people to shop for beddings, soft furnishings, towels, and other comfort items that will let them live at home better than they live in a hotel. However, it is not easy for people to find the best quality of these items from most of the shops available online or even the physical ones. If you would love to try out any of these shops, then you can start with Mitre Linen.
Products offered by Mitre Linen include beddings, duvets, bed linen, pillows, pillow covers, mattress toppers, mattress coverings, blankets, throws, Divan base wraps, Bathrobes, Bathroom mats, hotel slippers, shower curtains, chair covers, kitchen towels, chef wears, student kitchen sets, and more. They offer delivery services.Review about: Meat Processing Products
A functional warmer
I needed a new food warmer for my restaurant. I ordered three warmers from a meat processing product store. I got my delivery earlier than the agreed date. The warmers were true of high quality and functional. It can keep meals for more than 8 hours. I ordered a commercial size. The pricing is much more reasonable. I love the structure of the warmer. It is built to last. Be sure to get good quality for every penny some t on getting the warmer. It is easy to order the product on their website. overall great quality warmer. I have got lots of trust for all Meat processing products.