JS Travel Insurance6 reviews
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Recent travel insurance purchase
I recently got travel insurance and had to make a claim because I lost a checked bag on my trip. Dealing with the insurance company was a right nightmare, to be honest. It took them an absolute age, 20 days, just to reply to my emails. Then I got passed on to these claims handlers who weren't rated very highly. It ended up taking a whopping six months, loads of emails, and even a complaint to the ombudsman to finally get them to sort out the claim. And even then, I only got a tiny bit of what my stuff was actually worth.
Mobile phone insurance since 2010
So, I've been shelling out for my phone insurance for a whole 11 years. And now, when I finally need to claim, turns out their number's gone! Can you believe it? I checked their website but all I could see was travel insurance, no help there. Been giving them £4.99 every month for more than 10 years and now they can't even give me a way to get in touch. It's not right, I'm absolutely fuming about it!
Terrible customer service experience
I had a terrible time with this travel insurance company. I bought a policy from them, but when I needed to claim, they left me in the lurch. The underwriters couldn't find my policy, and when I contacted JSInsurance for assistance, they ignored me. The lack of communication and help from this company was really upsetting. It looks like they only care about getting your money and don't give any proper service in exchange. I wouldn't suggest them to anyone needing reliable travel insurance.
Quick and helpful customer service
I've just had a really good experience with this company. They were quick to respond to all my questions and dealt with any worries I had very efficiently. I would definitely recommend them to anyone looking for travel insurance.
Quick and easy purchase
I had a really good experience with this insurance provider - everything went smoothly and quickly. I found buying insurance from them to be a breeze, with prices that were really competitive. The only thing I wished for was an annual policy option for kids, which I think would be handy for families. But, all in all, I was happy with the service I received.
Travel insurance for trekking
I purchased travel insurance for my trip to Everest Base Camp, but when my flights got cancelled, the claims team was absolutely useless! They didn't even bother to read my emails, which was incredibly frustrating. JS Insurance was great, but their partners tifgroup were a complete mess. Just have a look at Trustpilot reviews if you need convincing, they're filled with scary tales about how terrible tifgroup can be.
About JS Travel Insurance
Carefully choosing an ideal travel insurance firm is of paramount importance, considering dealing with claims or getting immediate aid when required is vital whilst traveling. Many platforms tend to offer clients comparisons. In line with this, you ought to take your time and carefully check how they compare plans and what other assistance the company can offer. Many travelers experience insurance companies leaving them high and dry after purchasing a plan, making the claims process a dreadful experience. Thus, ensure you get the following whenever you intend to purchase from an insurance company: a company that will only look out for top-rated plans and shows you plans from all available underwriters. This will enable you to view different plans and choose the one that fits your needs at the right price. Also, get a company with a support team capable of assisting you with any help needed while filing claims and appealing denied claims. Furthermore, look for a company with dedicated and honest customer care representatives who will help you choose the best plan for your needs rather than prioritizing their commissions. Most importantly, check customer reviews to ensure you are in safe hands while traveling. There are numerous travel insurance companies out there, so how can you choose wisely? Which company offers the best products, services, and experience at reasonable rates? Consider looking into Js Insurance, but make sure to read honest reviews from customers to gain more insights into their overall trip costs to different destinations and the coverage needed for items like accidental medical expenses.
About Js Insurance
Js Insurance is the trading name of Jade Stanley Ltd, established in September 1999. The company's inception was based on providing clients with prompt travel insurance by utilizing internet technology while still maintaining a personal touch. To date, Jade Stanley has issued policies to over 500,000 clients. Js Insurance aims to offer instant cover and provide comprehensive policy details alongside the highest level of customer service. Their travel insurance policies are designed to cater to various needs, whether it's a single trip holiday, a twelve-month policy, adventurous activities, or pre-existing health conditions, all at competitive rates. With its roots in Hove, East Sussex, for around 20 years, Js Insurance has strived to provide its clients with the best policies compared to other insurance providers.
TRAVEL INSURANCE: TRAVEL TIPS, TRICKS & HACKS
Products and Services of Js Travel Insurance
Js Insurance offers winter sports insurance, backpacker, gap year, and long-stay insurance. Apart from travel insurance, they also provide Student Contents Cover, mobile phone insurance, laptop insurance, and car breakdown cover.
Compliments, Complaints, and Tips for Js Insurance
We would appreciate hearing your feedback on the various products and services offered by Js Insurance, as it can help others make informed decisions.
Before Taking Out Insurance
Firstly, before securing insurance, consider answering the following questions. Is the insurance company an independent agent or a direct insurer?
Secondly, research the company's history and reputation. Reading online reviews can provide insight into consumer satisfaction.
Thirdly, check the insurance company's financial strength to ensure they can cover your claims.
Fourthly, review the coverage of an insurance policy to match your needs.
Fifthly, analyze and compare the price of insurance policies to find the best option.
Lastly, consider other factors like the ease of doing business and getting claims approved before choosing an insurance provider.
If you're in search of reliable insurance companies, you can explore companies with positive review scores on BritainReviews, such as Insure the GAP.
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Contact Information
5 Chapel Mews, Hove, Hove
BN3 1AR Hove
United Kingdom
Categories JS Travel Insurance
Insurance | Travel Reviews & Experiences
Page Statistics
Seite online seit: 29 September 2023
Letzte aktualisierung: 29 November 2024
Review with most votes
Travel insurance for trekking
I purchased travel insurance for my trip to Everest Base Camp, but when my flights got cancelled, the claims team was absolutely useless! They didn't even bother to read my... Read onBy: D. Bell