Bitiba Reviews

: 20
70% Would buy here again

Most relevant positive review

  2024-05-23
Low prices, expedited delivery
Bitiba is the best place to get pet supplies without spending too much. They have lots of stuff a...Read on
Allen

Most relevant negative review

  2024-05-09
Pet supplies
I bought some pet supplies the other day, but ran into a spot of bother when I tried to cancel. T...Read on
Harrison

Review with most votes

  2022-04-12
Awesome
A pet is an animal kept to be a companion to a person or for entertainment than as a working anim...Read on
Memphis

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    Awesome

    A pet is an animal kept to be a companion to a person or for entertainment than as a working animal, livestock or laboratory animal. They are considered to have attractive appearances, intelligent, and relatable personalities, although some are taken in on an altruistic basis such as stray animals and accepted by the owner regardless of these characteristics. Pets, therefore, need care and attention to keep them healthy, happy and safe. They need healthy food, clean fresh water and a comfortable place to sleep. Whether you own a dog, a cat or a small pet, you will find pet products you might be interested in at Bitiba UK’s online pet shop.

    Bitiba products include dog food, dog treat and snacks, dog accessories, dog crates, Cat litter, cat tree, scratching boards, cat bed, cat flaps, cat treats, Bitiba cat food and cat baskets. Dogs lead and collars, dog toys, orthopaedic dog beds, quality kennels, heat pad, bowls and feeder, clothing and apparel, pet care and grooming products, cat food and supplement, wild birds, garden wildlife, small pet hutches, cages and runs


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    First-time order, dog food, competitive prices, quick delivery

    I ordered some dog food over the weekend. At first, I was a bit unsure because the prices seemed too good to be true for the brand I wanted. So, I did some digging and found loads of bad reviews on Trustpilot. It made me question if the company was legit. In the end, I placed my order with a different online shop on Monday.
    But surprise, surprise! The dog food from the first company rocked up on Wednesday, just four days later. I've got to give credit where it's due – the delivery was quick and the service was spot on. Looking back, I wish I'd given them a chance earlier. I ended up forking out more on Amazon for the same product, which also arrived on Wednesday.
    All in all, I had a good experience with the first company. I'd definitely think about using them again in the future.


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    Premium kibbles for Cocker

    I recently got a 12kgs bag of top-notch kibbles for my Cocker Spaniel from this website, after looking around for the best deal. I was pleasantly surprised to see it was £20 cheaper than other suppliers, and they offered free delivery too. The website looked genuine and reliable, so I thought I'd give it a shot. They even threw in a free bag of treats for my furry friend, which he absolutely adored. The ordering process was simple and hassle-free, and my order arrived within two days. All in all, I'm really impressed with the amazing service, great prices, and the complimentary treats that came with my purchase. I even downloaded the app so I can quickly and easily reorder in the future.


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    First-time customer experience

    I recently bought something from this company for the first time, and I have to say I was really impressed with the whole thing. The prices were so good, better than anywhere else I'd seen. The delivery came really quickly, even earlier than I thought it would. They packed everything up really well, making sure my stuff arrived in perfect condition. And as a bonus, they even threw in a free gift with my order, which was a nice surprise. Overall, I'm really happy with my first time buying from them and I'll definitely be coming back in the future.


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    Low prices, expedited delivery

    Bitiba is the best place to get pet supplies without spending too much. They have lots of stuff at really cheap prices, so it's great for getting everything my pets need. And the delivery is really quick, which is perfect for someone like me who doesn't like waiting around. I can't ask for more, really. Bitiba has definitely got me as a regular customer now.


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    Pet supplies purchase

    I recently bought some pet supplies from this company and I was really happy with both the price and how quickly they were delivered. The prices were good and the delivery was super fast. I would definitely recommend this company to others and I'll definitely be buying from them again in the future.


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    Cat food purchase

    This company is just brilliant when it comes to looking after their customers. I was truly touched by the empathy and kindness that one of their customer service reps showed me after my precious cat passed away. They not only assisted me in returning the cat food I had just bought, but they did so with so much compassion and understanding. It really helped me through a tough time, knowing that there are still businesses out there that genuinely care about their customers. I am so grateful for everything they did. Thank you.


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    Cat food purchase

    I recently bought cat food from this website for the first time and I was actually quite happy with how it all went. Even though I had heard some people saying the shipping was slow, my order got processed pretty fast and arrived within a week. The packaging was done well and the products were all in good nick. It was a nice touch being able to order everything I needed for my pet in one go, saving me time and stress. All in all, I'm pleased with my purchase and would definitely think about coming back here next time.


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    Recent order of pet supplies

    I've been shopping at this online store for years and I must say, their customer service is top-notch. Unlike many other online shops, they really stand out when it comes to keeping in touch and being efficient. If there's ever a delay with my delivery, they always send me an email to let me know why. But in my experience, the package usually arrives within a day or two, so it's never too much of a wait. I even got one order just 14 hours after placing it, which is the quickest delivery I've ever had.


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    Pet food for my beloved animals.

    As someone who's been a customer for a while now, I made the decision to change suppliers because their prices were just too high. But, I've recently seen a big improvement as their prices have become much more competitive, and in some cases, really good. The delivery service was also super quick, which is really important when you're buying food for your pets. All in all, I'm happy with the recent changes and will definitely stick with them as a customer.


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    Pet supplies

    I bought some pet supplies the other day, but ran into a spot of bother when I tried to cancel. They completely ignored my request and sent out the items a couple of days later. I reached out to their customer support inbox twice, but didn't get a response at all. It's really frustrating that they aren't listening to their customers or taking their requests seriously. It's just not on, and quite disappointing, to be honest.


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    Dog food and treats subscription

    I've just started using this company for my pet's food and treats, and I have to say, I'm really impressed with how it's going so far. Ordering was really straightforward and I managed to get everything I needed at a better price than other pet shops. I even set up a regular delivery subscription for the same order, which has been super convenient and stress-free for me.


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    Poisoned pet food

    I bought some pet food from this website and it had mould in it. Sadly, my cat ate it and got poisoned. I tried contacting customer service about it, but they didn't reply at all. It's really worrying that they ignored me when I was trying to sort out a dangerous problem with their products. I might have to take legal action so they're held responsible for this negligence.


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    Pet supplies purchase

    I bought some pet supplies from an online shop recently. The prices were good and I liked their loyalty programme. But, I had a bit of bother with the delivery. The company they use, EVRI, isn't very good at all and they don't seem to care much about customers. One of my deliveries went missing and EVRI couldn't do anything to help. This has put me off using this shop again in the future.


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    Cat Tree order

    I made an order for a Cat Tree on the 27th of May, and was expecting it to be delivered within 1-3 days. However, it's been a bit of a let-down as the delivery has not turned up, and the tracking info hasn't been updated since the 28th of May. After getting in touch with customer service, I found out that the parcel is actually coming from Poland, which I wasn't told about in advance. This lack of transparency and the delay in delivery have been really inconvenient for me because I have some rescue cats on the way and really needed the tree quickly. Initially, the customer service team said the delay was due to them being busy, but later they mentioned the parcel coming from Poland. It's just been a bit confusing and disappointing how they've communicated this, and overall it has left me feeling quite dissatisfied. I don't think I'll be buying from this company again in the future.


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    Cat supplies purchase

    I'm actually quite surprised to see that there are negative reviews for the company because, personally, I've always had a great experience with them. I'm a loyal customer because I have several cats, some of which are rescues, and the orders always come quickly and correctly. The £16 discount code I use always does the trick, and they have a solid selection of the brands I rely on. All in all, I've never had any problems with my orders.


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    Dog food and toys

    I bought some dog food and toys from an online store recently, but I was really let down by the service. They told me there would be a delay after I paid, which was annoying. The lack of communication was not great. When I contacted customer service, all they could do was say sorry. It seems like they care more about money than good service. I recommend avoiding this store if you want fast and reliable delivery.


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    Pet supplies missing delivery

    I ordered some pet supplies from this company not long ago, and I was let down when I found out I only got two out of the three parcels I was supposed to receive. I tried to get in touch with their customer service about the missing items, but when I filled out the online form for help, I just got a message saying there was an error. It was really frustrating not getting a response or any help to fix the issue. Now I've been charged for items I never got, ending up paying for eight items but only receiving five. This whole situation has left me feeling really disappointed and I'm not keen on using this company again.


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    Recent pet supplies purchase

    I recently bought some pet supplies online and was quite happy with the choice of products. The prices were good value, perfect for pet owners like me. However, my whole experience was ruined by the courier they used for delivery. The service, particularly with Yodel, wasn't great and made everything a bit of a nightmare. Yodel didn't take responsibility or act professionally, which meant my packages were left downstairs without me being told. This unreliable behaviour led to a lot of hassle and annoyance, as some of my stuff was even thrown away by the council because it wasn't looked after properly.


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