Cookology - Overall Rating based on 20 reviews
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Smart matching appliances for new kitchen
Discovered Cookology online when looking for some affordable smart appliances for our new kitchen. We found a wide range of options and managed to pick out exactly what we were after. Sadly, the fridge we had our eye on was out of stock, but we found some other great alternatives that matched our needs. The prices were fair and the quality of the products surpassed what we had hoped for. All in all, we are really happy with our experience shopping with Cookology and would definitely suggest them to anyone else.
Easy, satisfied
I had a great experience with the purchase, payment, and delivery of my item! It's working well and looks amazing next to my other ovens. I bought it because my usual supplier no longer had this range, but I'm pleased with this one. The only issue is this annoying pop-up that keeps appearing on my PC after I complete a task. It's really bothering me and might put me off shopping here again. Could you please make it stop?
Dishwasher part
I got in touch recently to ask about a part for my dishwasher that I couldn't find anywhere else. I got a quick response with a link to buy the part and the price. It was really easy and professional. Great job!
American Style Fridge Freezer
I got my American-style fridge freezer delivered last week and I was really happy with how it turned out. The delivery came quickly and the item was in great condition. But, I reckon it would be a good idea for the company to give customers the option to have installation and packaging removal services when they're buying the product. It would make things a lot easier for us customers to have those services all set up from the start.
Induction hob and electric oven
We bought an induction hob and electric oven from this shop, and they were so easy to set up and use. The delivery arrived right on time, with a handy one-hour window given. We haven't had any problems with the items since we started using them. In general, we're really happy with Cookology and would definitely suggest their products to anyone.
Table top dishwasher purchase
I just got myself a table top dishwasher from Cookology, and I have to admit, I'm really impressed with it. This little appliance has really made my life a lot easier. It's so handy and simple to use. Now I don't have to spend ages washing dishes by hand anymore, all because of this dishwasher. I would definitely suggest it to anyone who needs a space-saving and effective dishwasher.
Fridge freezer purchase
I recently bought a new fridge freezer from Cookology and it was so easy and convenient. The price was good and the delivery team were really helpful, they even changed the delivery date to fit in with my schedule. Just a heads up, once it's delivered, the customer is responsible for unpacking, setting it up, and getting rid of the old one.
Replacement Cookology appliance
The new Cookology appliance we ordered arrived really quickly and the delivery service was top-notch. We were happy with how fast and efficient they were. This new appliance was to replace our old Cookology one, which had been good to us for about a year. Even though the old one couldn't be fixed, we were happy with how well it worked while it lasted. Since Cookology appliances are so reasonably priced compared to other brands, we thought it made sense to go with them again for a replacement.
Kitchen extractor fan
I was really disappointed with the kitchen extractor fan I bought from this company. The instructions they gave me just didn't match up with what I received, which made installing it really confusing and annoying. There wasn't much room between the fan and the filter housing, so I couldn't find the right ducting like they said in the instructions. On top of that, they didn't even include a filter with the fan, so I had to buy one separately. Honestly, I wish I had gone for a better quality brand instead of this one. I would recommend steering clear of this company altogether in the future.
Induction cooker review
I'm really disappointed with the induction cooker I bought. It's so frustrating trying to cook anything that needs gentle heat because the temperature control goes from cold to hot in just a few seconds, over and over again. The higher the temperature I choose, the shorter the intervals of intense heat. So when I'm cooking dishes that need to simmer or cook gently for a while, they end up burnt because even a few seconds of full heat is enough to make it boil.
Downdraft electric hobs + ducting
I recently bought a downdraft electric hob and the ducting needed for it. The hob itself seems to be well-made and of good quality. The technical team I spoke to over the phone were helpful when I had questions about fitting. However, there are a couple of things that could be better. Firstly, the hob diagram didn't include the overall height, which is important to make sure it fits under the worktop without any issues. Secondly, I was let down that the specific rectangular air exhaust ducting required wasn't included, even though it was shown in pictures. This meant I had to search for it elsewhere, which was a bit of a pain. The products themselves seem to be good, and the technical support was useful for most of my installation questions. But for top-notch service, the company should include the missing exhaust ducting. I'd advise anyone thinking of buying to double-check this before making a decision.
Gas BBQ purchase
I recently bought a Gas BBQ from Cookology and I was happy with how quickly it was delivered. Putting the BBQ together was pretty easy, but some of the instructions were a bit confusing and in a couple of instances, they were wrong. For instance, it said to loosen screws when actually I needed to remove them, which caused a bit of a mix-up. However, once everything was assembled, all the parts fitted together nicely. Now, I just need to get a gas bottle to check if the BBQ works alright.
Under counter fridge purchase
I bought an under counter fridge from this company not long ago and I was really happy with both the quality and price. The whole process from ordering to delivery was really easy and straightforward. The fridge itself is good quality and much cheaper than other places I looked. I'm really pleased with my purchase and I would definitely recommend this company to my family and friends.
Wine cooler
I bought a wine cooler from Cookology recently and I have to say, I am really impressed. The fridge is top-notch quality, well-built, and ticks all the boxes for me. I would definitely recommend it to anyone in need of a reliable wine cooler. The service at Cookology was outstanding, I would rate it a solid 10/10. Right from the moment I stepped in, the staff were friendly, knowledgeable, and efficient. They walked me through all the options and helped me pick out the perfect wine cooler for my requirements. All in all, it was a brilliant experience and I will definitely be going back for any future appliance purchases.
Oven, hob, and extractor purchase
I bought an oven, hob, and extractor from this shop recently and I'm really happy with them. They were just what I wanted, really good quality and even better than I expected. The delivery was quick and the aftercare service was brilliant. I had a little problem with the filters, but when I got in touch with customer service, they sorted it out straight away with no bother. I would definitely suggest this shop to anyone in need of top-notch kitchen appliances.
Electric hub purchase
I've just bought an electric hub and I've got to say, I'm really chuffed with how good it is. It's working like a dream and has actually gone above and beyond what I expected. The cost was quite fair and the delivery was surprisingly quick. I'd absolutely suggest this hub to anyone who wants top-notch quality.
Small fridge
I got this little fridge and it turned out to be really good. But why bother leaving a review if they just keep deleting them off TrustPilot? I've even sent in my receipts as evidence, but they just keep taking them down, it's pretty ridiculous really. It's annoying and now I'm starting to doubt if any of the other reviews on there are real. I wanted to give credit where it was deserved, but it looks like that's not allowed. So, this is my final shot at sharing what happened.
Stylish and admired cookware set
I just bought a really stylish cookware set from your store and I have to say, it looks absolutely gorgeous in my kitchen. It not only adds a touch of elegance to my cooking area, but my family and friends have also really loved it when they've visited. The quality of the products is top-notch and I am so happy with my purchase. I would definitely recommend this cookware set to anyone wanting to spruce up their kitchen essentials.
Tasty cookies
I treated myself to some delicious cookies and they were absolutely scrumptious! The website was really user-friendly and I received a confirmation email for my order. The cookies were delivered surprisingly fast, just in time for my weekend treat. I also had the convenience of a one hour delivery slot, and they arrived right on time! I'm thrilled with my purchase.
Built-in microwave with good internal space
I recently came across a built-in microwave that was just the right size and had a more reasonable price compared to others on the market. However, I did face some trouble when trying to change the internal light bulb. I had to contact customer service a few times before eventually getting a response.
Review with most votes
Gas BBQ purchase
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