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    Reviews Craft Company

    If you have a little spare time, it can be nice to spend that time crafting something for yourself or someone else. But before you get started, you will need some supplies first. But where can you find the best arts & crafts supplies? One of the companies that offers crafting supplies is Craft Company. But what kind of company is this? How useful will their cake making tools be? What will their icings taste like? Will their cupcake moulds be easy to work with? And what will Craft Company offer in terms of customer service and delivery service? Will they be friendly and helpful even if you have complaint? The people that can elaborate on these matters the best are people that have already shopped at Craft Company. Read their reviews to get some indication of what shopping at Craft Company entails so your decision to shop at Craft Company or not becomes more easy.

    About Craft Company

    Craft Company is a company that sells arts & crafts supplies. They focus especially on supplies needed to make cakes and cupcakes. In their cake making category you can find cake decorating equipment, ready made cakes, bakeware, icing equipment, jam making equipment, veiners, sugar flower equipment, cake tins embossers, sugarcraft cutters and cake ingredients. They also offer cake decorations and candles such as cake toppers, flower decorations, leaf decorations, dragees, glitters, cake candles and other cake decorations. In their category for cake boxes and cake boards, they offer cake stands, ribbons, treat bags, loaf cases, cupcake boxes, dollies, treat tubs and other cake carrier solutions and display solutions. Their icings and colours category is full of marzipan, flower paste, food dusting powders, colouring sprays modelling paste, food paints, food pens and colouring textures. You can create cupcakes with their cupcake pods, cupcake decorations, cupcake icing, cupcake decorating kits, cupcake moulds, cupcake tins, cupcake carriers, cupcake boxes, cupcake tins and more. They also offer special moulds for party themes like pirate parties, football parties, Disney parties, afternoon parties, unicorn parties, princess parties etc. And they have moulds for special occasions like weddings, father’s day, mother’s day, saint’s day, anniversaries, Christmas, Halloween, baby showers, Valentine’s day, engagements, Easter and other events.

    How to use their colour splash airbrush kit.

    Services of Craft Company

    All the cake supplies and cupcake supplies offered by Craft Company can be delivered at your home via their delivery service. They also offer a customer service that can help you out when you are stuck with a problem and need some help.

    Complaints, Compliments and Tips for Craft Company

    Have you ever created cakes or cupcakes with icing, moulds or other supplies from Craft Company? If so, we would love to know what you think about this company. How useful are their moulds? Is their icing easy to work with? How did your cake turn out? What do you think of their cake decorations and special cupcake decorations? And what is your opinion on their customer service and delivery service? Write a review and tell us and potential customers of Craft Company all about it.

    How will your cake or cupcake turn out with icings, moulds and decorations from Craft Company? Read customer reviews about this supplier of cake tools.

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    Craft Company
    Reviews, complaints and customer experiences (7)

    4
    29% Would buy here again!
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    4
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    3.2
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    4.8
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    4.2

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    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    I have booked lot of supplies during the art project. It worked out well.

    Recently in college, I get the art & craft project. I wasn't sure what to buy or what to do. The craft company, I saw, explored various new stuff on the website. It was fun. I kept on looking and it gave me multple ideas. I booked around 7 or 8 things. All was good, saved some bucks on it as in stores, it might cost more.

    By: Otis Holmes22-04-2019
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    Would buy here again
    Yes
    9
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    Cake board

    Absolute shambles of a company. I ordered something to be delivered during the week. I paid extra for next day delivery. The courier company then ends up losing it. I then ask if I can have a Saturday delivery as I need it for a party to which they say yes that’s fine and they had sent a new one out. Comes to the weekend I get no parcel of course and the worst part is you cannot even get in touch on a Saturday! I’m extremely angry as I could have gone to hobbycraft or any other in person cake shop on the Saturday but instead I chose to believe the lies. Luckily enough I received a refund but if you actually want an item and need it ASAP do not use this company.

    By: Em16-09-2021
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    Would buy here again
    No
    2.5
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    Alphabet cutters plus lots of other things


    The Craft Company. Awful customer service
    I ordered quite a few items, all in stock, & waited for them to come. Unfortunately one set of cutters did not arrive. I rang, they were now out of stock & I would be refunded my £15.95. I still needed these alphabet cutters for a retirement cake I’m making so I reordered & paid again. I was told I could not have p&p off but would get a discount of 15%. I reordered & also had a few other things to make it worthwhile. Today they arrived minus the cutters again! I rang again & asked why they still had them for sale when they clearly didn’t have them. I was told to get them I would need to order again, pay postage, AGAIN & would be refunded.
    So they haven’t refunded the first £15.95 yet & now owe me £31.90 & yet expect me to reorder!! I checked online & they do now say out of stock.
    Would anyone else order again with no guarantees & also paying three times p&p for the same thing?
    Poor Shelley who I spoke to, it wasn’t her fault but her manager said they would not knock off P&p or keep my latest £15.95 until they were in stock as it was not their policy!!
    Customer service is diabolical, no interest in keeping a customer happy & I now have only three days to find alphabet cutters or I will have to do by hand & that’s not easy. Very unhappy & won’t use again.

    By: Helena09-02-2021
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    No
    4
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    Cake boxes cake boards

    Horrible experience. Wish I read reviews first. I received to black cake boards that were bubbling with glue, also shown the white underneath the black covering. To cake boxes had a terrible odour, that I couldn’t use. I contacted the company, and offended me with a 74p refund. I have made some equerries, under the consumer rights 2015. I’m untitled to a full refund. Also due to being not fit for purpose, I am able to contact the ombudsman. Also I shall use resolver platform, Martin Lewis.

    By: Julie 02-12-2020
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    No
    3
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    Cupcake boxes and pipping bags

    DO NOT ORDER FROM THIS COMPANY!!!!!

    I ordered from this company at the beginning of this year (roughly in May). I ordered cupcake boxes and pipping bags. All the money was taken from my account and I was waiting for my order. When it arrived, I received the pipping bags, but no cupcake boxes. I waited months for those boxes to arrive despite the fact the money had been taken from my account with no communication. As I still hadn’t received my item, I decided I wanted my refund. I received an email saying my refund had been processed. I waited and waited and there was no money in my account. I am still waiting on my full refund till this day. There is no communication from this company and the customer service is awful. Save yourself the bother and purchase your goods from a company that doesn’t steal your money.

    By: Rachel 19-08-2020
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    Yes
    3
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    £60+

    DO NOT ORDER FROM THIS COMPANY!
    In May I ordered some icing and various items to make my little boy a birthday cake, quite a sizable order totalling over £60. The website was explaining that due to covid there were delays in delivery. Given all the information I worked out that the parcel would still arrive in time with a little to spare. It got closer to his birthday with now shipping update and I realised they wouldn't deliver in time so I sent an email to cancel my order. With no reply, there is absolutely NO communication from this company even though they say they will get back to you within 24-48 hours. I have been very patient as I realise that we have been through unpresidented times but 2 months later they are not answering calls or emails. I have an unopened box full of useless items and I would like my money refunded ASAP!

    By: Faye Arnold08-07-2020
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    No
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    WEB98700-WEB98700)

    Worse delivery service. Took one week to dispatch and I paid for express delivery (1-2days.) they informed me this applies after dispatch, fair enough.. it’s been 5days after dispatch and my order is not here.
    I’ve contacted them several times via email and telephone and there just extremely unhelpful.
    They state this is due to covid but no other suppliers had issues and I have received orders on time and even early from other suppliers therefore using covid-19 as just a excuse to be lazy and unhelpful.
    Waste of delivery fee as it was close to £5!! Overpriced delivery.

    Lost business due to this company, never again trusting them during an emergency.

    By: Ayesha Begum23-05-2020
    Ayesha 23-05-2020

    IGNORE ABOVE! JUST REALISED ITS THE WRONG COMPANY! DUE TO SLIGHT SPELLING DIFFERENCES. WILL TRY DELETING REVIEW

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    FAQ

    Is Craft Company a trustworthy company?

    There are currently 7 customer review posted about Craft Company. On average, they received a star-grading of 4/10, with 29% of the reviewers indicating that they would buy from the brand again.

    What services or products do Craft Company offer?

    Craft Company is mainly active in the Online Shop category, more specifically with Office, Hobby & Party, Children & Baby.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Craft Company website with confidence. If not you can find many other brands to read about on our website!