All reviews of Gordon
Review about: The Devout
Shoes and clothing
I'm feeling really let down by the recent purchase I made at this shop. I've been waiting for my order for 9 days and haven't heard anything from them about where it is. I've tried to get in touch by email and live chat but haven't received any replies. It's really disappointing to experience this lack of communication and poor customer service.
Review about: Direct Car Excess Insurance
Quick and easy purchase
The whole process from beginning to end was really easy. They kept in touch well, reminding about renewal dates. The price was great and doing everything online was simple.
Review about: Every Health
Order came a day early!
At first, I was a bit nervous about ordering from here because of the reviews, but I decided to take a chance and I'm so glad I did. The package actually came a day earlier than I was expecting, which was a nice surprise. And the products themselves were really good quality too. I definitely won't be put off by any bad reviews in the future when ordering from here again.
Review about: Coopers of Stortford
Hedge trimmers
I got some hedge trimmers for my dad's birthday and they came really quickly, even though they were initially out of stock. Ordering was a breeze. The service was excellent, they kept me in the loop about my order and were really helpful when I had queries. The prices were reasonable and the delivery was speedy and dependable. All in all, a fantastic shopping experience - I'll definitely be coming back here again. Cheers!
Review about: Spiral Direct
Ordered 5 t-shirts in April
I recently bought 5 t-shirts from this company back in April and I have to say it wasn't a great experience. I was given a delivery date of the 3rd of May, but that was later changed to the 10th of May. When I checked the tracking information, it originally said my order was out for delivery, but then it mysteriously changed to "in transit" and then disappeared altogether.
After a bit of back and forth, I finally managed to get through to customer service. They said they would send out my items again with express delivery and even threw in a free t-shirt to make up for the inconvenience. However, they asked me for a reference code from Royal Mail.
I went and got the reference code and got back in touch with customer service, only to be told that the items had already been delivered (which they hadn't) and they refused to send them out again as promised. After mentioning the Royal Mail reference code and threatening to ask for a refund, they eventually agreed to give me my money back. The whole thing dragged on for weeks and left me feeling very disappointed with the service. I won't be ordering from them again and I'll be warning others to steer clear as well.Review about: ASOS
Clothing items
I've been shopping with this online store for quite some time, but I'm really let down by their service lately. The clothes aren't as good as they used to be, and I keep getting the wrong stuff in my orders. It's a pain to send things back now too, as we have to pay for return postage on top of everything else. It's just not on, and it's really put me off shopping there anymore.
Review about: Fy
Cool stuff for my room
I absolutely adore all the amazing things I bought for my room from this place! They're all so stylish and exactly like they looked in the pictures online. Also, my order arrived super quickly. And when one item was missing, the customer service team were fantastic and resolved the issue immediately.
Review about: Petwise
Pet insurance claim
The people at Petwise were really nice, but I've got to be honest, dealing with their claims process has been a total nightmare. I had to make a claim when my pet passed away recently, and it's been a complete disaster. I sent in my claim right away after my pet died, only to discover weeks later that it hadn't even been logged into their system until much later. The constant delays and excuses have just made a tough situation even more stressful. It's frustrating to see this kind of inefficiency in such an important process.
Review about: 883 Police
New jeans
I popped into your shop the other day with my partner to browse for some new jeans. We were greeted warmly by a lovely staff member who was quick to offer their help. Even though my size wasn't out on the shop floor, the lady went out of her way to find me the perfect pair, all while keeping up a positive and friendly attitude. As someone who works in retail management myself, I have to say her customer service was absolutely fantastic - she definitely deserves a bonus or a pay rise. The jeans I bought are really good quality, and I'm super happy with my whole shopping experience at your store. I'll definitely be coming back in the future for more shopping trips.
Review about: Origin Broadband
Broadband setup experience
When I first tried to set up the broadband, it was really tough. Being new here, I thought this service provider would be good to try. But it ended up being a total nightmare. For weeks, I had no Internet at all, which meant I had to travel a long way to the office instead of working from home. And even when the setup was finally done, the network kept dropping out unexpectedly. It's so annoying - and when I call Customer Service, I just get put on hold and then told about another outage. It's a never-ending cycle of bad service that's not only frustrating but also makes it hard for me to work properly from home.
Review about: Rohan
Jacket
I bought a jacket from that shop not long ago and, to be honest, I was pretty let down by the quality. It didn't hold up as well as I thought it would and when I got in touch with customer service, they told me that the jackets tend to wear out after a few years. They didn't say anything about that on the website, so now I'm stuck with a jacket that's falling apart. I've been a loyal customer for 15 years and I was hoping for better quality and durability from this brand.
Review about: Bon Marche
Quick and hassle-free purchase
I've got to say, my time at this shop was really smooth. I didn't have any problems or issues when I bought my stuff. It was simple and quick, which is just what I like when I'm shopping. It was really easy to find my way around, and I got everything I needed without any trouble. All in all, a really good shopping trip.
Review about: italk
Broadband service
This company gives the worst broadband service I've ever had. The internet keeps cutting out and the speeds are awful. And to top it off, their customer service is absolutely terrible - they'll even call and shout at you if you mention leaving. I suggest checking out reviews on another website for honest feedback on what they offer.
Review about: Just Go Holidays
Tour selection and experience
I've always fancied going to Holy Island, and I finally had the opportunity with this tour. The guide at Hadrian's Wall really knew their stuff, and our driver was amazing at showing us around the area. He definitely deserves a raise. Durham Cathedral was absolutely stunning, and there were so many other sights we enjoyed. On the downside, the hotel was pretty basic and the food was a bit disappointing. And don't even get me started on the nightmare that is the M25.
Review about: Oxfam Online Shop
Volunteering information session
I recently had the joy of meeting two volunteers from the online shop I had ordered from and I have to say, it was a wonderful experience. Ayma and Mumina were both incredibly passionate and well-informed about the organisation's mission, and they kindly took the time to explain everything to me in great detail. This truly made a positive impression on me, and I felt an even stronger bond to the cause after our chat. I am truly thankful for their commitment and eagerness to share their knowledge with me.
Review about: Bedding Envy
Bedding Set
As someone who bought bedding from Bedding Envy. I've got to say, I was really impressed with the quality. It feels really luxurious and is super comfy and warm in winter, but also stays nice and cool in the summer. Compared to some bedding I bought from another company before, I found this set dried much faster because it's made from a thinner material, which I actually prefer. Plus, the set came with 4 pillowcases instead of the usual 2, which was a nice surprise. Overall, I'm really happy with my purchase and would definitely recommend Bedding Envy to anyone looking for top-notch bedding options.
Review about: Luggage Superstore
Overhead cabin bag for easyJet
I recently bought a cabin bag from Luggage Superstore for my weekend trip with easyJet. The bag was the perfect size for easyJet flights, so I didn't have to worry about fitting it in the cabin. Not only did the bag arrive quickly, but I also got a good discount on it with a code from Luggage Superstore, making it a budget-friendly choice compared to other sellers online. The bag was even better than I expected in terms of quality, and I was impressed by the range of options on the website. The customer service I received when asking about the product was really helpful and informative, giving me all the details I needed. Overall, I was really happy with my shopping experience at Luggage Superstore and would definitely recommend it to anyone looking for top-notch luggage for their trips.
Review about: Hotelopia
Hotel room booking
I booked a hotel room right away, but then I realised I needed to cancel as soon as possible. Can you believe it? They actually tried to charge me a cancellation fee even though I cancelled almost immediately! I went on the website to cancel, but it's as if my booking didn't even exist. I sent them an email, but I haven't received a reply, and when I called them, I was left on hold for what felt like an eternity.
Review about: Eskute
Electric bike purchase for mobility
I bought an electric bike from this company because I couldn't work and needed to get around. It's been great for cruising through the countryside and feeling a sense of freedom. Lately, I had an issue with the battery but the support team at Eskute, especially Jenny, was really helpful and got everything sorted. Just waiting for the delivery now, but all in all, Eskute has been brilliant to deal with.
Review about: Your Sexual Health
Emergency contraception purchase
I bought emergency contraception from this company recently and I have to say, it was a really positive experience. The staff I spoke to were super professional and friendly. They always replied to my emails and calls quickly, and they took the time to reassure me when I was feeling worried. I really appreciate the care and support they gave me during this sensitive time. I would definitely recommend this company to anyone who needs sexual health services. Thanks to the whole team for your amazing service.
Review about: c-date
Subscription regrets
I started on Monday, but I just wasn't feeling it, so I decided to leave straight away. I had to get in touch with customer service to finally exit on Wednesday. It was a bit of a bother, but not as terrible as some other situations I've had with dodgy companies.
Review about: Reverse Life
Supplements
I gotta say, ordering from this company was a total nightmare. I really struggled to place my order online - the webpage just kept freezing on me! It took me so many tries before I managed to complete the transaction. It was so frustrating, I was on the verge of giving up. I was really hoping for a smoother and more user-friendly ordering process, to be honest.
Review about: Golden Curl
Awesome hairdryer
I am absolutely loving my new hairdryer, it is honestly the best one I have ever had! It dries my hair really quickly and leaves it feeling smooth and shiny. Not to mention, it looks so pretty in the rose gold colour! The customer service was exceptional, they helped me pick out the perfect hairdryer for my hair type and were so lovely and helpful. Although the price was a bit steep, it was totally worth it for the quality. The delivery was incredibly fast, I received my hairdryer in just a few days and it was packaged beautifully. Overall, I am thrilled with my purchase and would definitely recommend it to everyone!
Review about: Buy Fencing Direct
Fence for my garden
I had to cancel my order because it was too close to my house, but the customer service was really good and they helped me get a refund easily. Thanks a lot!
Review about: Rattan Furniture Fairy
Maze furniture order
The delivery came right on time, even though there were long waits due to the pandemic. I did have a few issues with the Maze furniture, but David and his team dealt with them and sorted everything out for me. All in all, my after-sales experience was pretty good.
Review about: Omnes
High quality sustainable items
I've bought quite a few things from this company and I must say, I've always been really impressed with the quality of the products. They use really good materials that wash well, so I know they're going to last me for ages. The deliveries have always been on time and the packaging is really well thought out and good for the environment. I love getting those regular updates from the company, it keeps me in the loop about where my orders are at. All in all, I'm super happy with my shopping experience and I'll definitely be coming back for more in the future.
Review about: YourRepair
Yearly boiler check
I recently had my boiler checked out for the year and I have to say, I was really impressed with the company and the engineers. Your Repair was great at keeping me in the loop, giving me a week's notice for the appointment. Kevin, the engineer, was lovely on the phone when he rang to let me know when he'd be arriving. He was really polite, friendly, and made sure to keep things clean as he worked. I was worried about my radiators, but Kevin took the time to talk me through everything and even gave me some tips on how to keep an eye on them. All in all, I'm really happy with the service from Your Repair and their brilliant engineers. I wouldn't hesitate to recommend them to anyone else in need of similar help.
Review about: 123 Flowers
Bouquet for a 70th birthday
I ordered a bouquet for a 70th birthday and it arrived six days late with the packaging all battered and the flowers looking sad because they didn't have any water. We've been exchanging emails and 123 Flowers have agreed to send out another bouquet to make up for it. Fingers crossed it will arrive next week and be in better shape!
Review about: Totally Money
Credit Score Improvement
This service is really amazing for anyone wanting to boost their credit score fast and easily. The simple menu makes it simple to figure out how to improve your financial health. What makes this service different is how quickly they respond when you need to dispute something, giving you peace of mind and getting you the results you need quickly. I've given other similar products a go from different companies, but none of them are as effective and easy to use as this service.
Review about: Leather Company
Leopard print sheepskin coat
I got this super cool leopard print sheepskin coat but it was too small when it arrived! They didn't have my size in stock, but they offered to make a custom one for me. The first custom coat was also the wrong size, but then Shy recommended measuring my old coat. They made a new one for me based on those measurements and it fits perfectly now and looks really awesome! The customer service was fantastic, I'd definitely recommend this place to all my friends!
Review about: The Double F
My awesome new stuff
My new items looked even better in real life! They came on time and in perfect condition, plus the price was really reasonable.
Review about: LilySilk
Online purchase from Australia
I really had a great experience ordering online from a store based abroad. Their website was easy to use and I found their sizing guide to be spot on, which meant I got items that fit me perfectly. The quality of the things I bought was top-notch and worth the cost. What's more, I was really impressed by how quickly my order arrived from overseas. I'm really pleased with my purchase and will definitely be shopping with them again.
Review about: Trouva
Beach tote bag purchase
I got this beach tote bag as a birthday gift for a friend not too long ago. It was supposed to come all the way from Spain to the UK. There was a bit of a hiccup with a discount code not working, but the customer service team got back to me quickly by email and gave me a new code to use. I had to go ahead and place the order without the discount so it would reach me on time, but they were nice enough to refund me the amount I would have saved with the original code. The tote bag showed up just in the nick of time, 5 working days later. All in all, my experience with Trouva was fab and I would definitely recommend using their service.
Review about: Fibrus
Installation service for rural setting
I had a real nightmare with my installation, seemed like it was never going to end. But luckily, Niall came to the rescue and sorted it all out. It took a few goes to get it sorted, but the customer service team really went above and beyond to find a solution that worked for my rural spot. They kept at it until everything was done right, and I'm grateful for that kind of dedication.
Review about: SpeckyFourEyes
Sunglasses fixed
I had to get my sunglasses fixed before my holiday and these guys were really nice and helpful. They put in a lot of effort to get it sorted before my trip, and the price was reasonable as well. Thank you so much for all your help!
Review about: Trespass
Coat with broken zipper
I bought a coat from this company not long ago and was really let down when it arrived with a broken zipper right out of the box. I got in touch with their customer service straight away and we had quite a long email conversation about it. I even sent them some photos of the faulty zipper, and they said I'd get a full refund within 3 working days. But it's been 15 working days now and I still haven't seen any sign of that refund. It's really annoying and doesn't seem very professional. This company seems to make a habit of not keeping their promises.
Review about: The Hut
Defective item
Oh my days, can you believe it? I've had this faulty gizmo for a month now and I've been trying to get it sorted for ages. I've sent over photos, batch numbers, you name it, and all they keep saying is they're looking into it. Then they go and close the case without actually fixing anything, so I'm back to square one with a new representative! It's beyond frustrating, all I want is a replacement or refund, is that really too much to ask for? And now, I can't even drop them a message, can you believe it?! I've never experienced such dreadful customer service in all my years, it's like they couldn't care less. They need to get it sorted pronto!
Review about: American Express
credit card services
I'm really not happy with the credit card services I've been getting lately. The high interest rates and inflexibility when dealing with customers just isn't on. The way the company handles customer service is so rude and arrogant, I've never been treated like this by a financial institution before. American Express freezes accounts and asks for unnecessary bank statements, even when payments have been prompt and in full. It feels like they're invading my privacy with all this scrutiny, especially when I've been a loyal customer for so long.
Also, the customer service they outsource is useless and badly managed. The responses to complaints are so generic and they don't seem to even try to address the issues raised. The fees charged by American Express are way too high compared to what you actually get from them. Other credit card companies really know how to reward customer loyalty, but American Express is just falling short.
Honestly, I'd suggest not using American Express credit cards because they just don't give you enough value for your money and they treat customers disrespectfully.Review about: Truth Origins
Health benefits of product
I've been dealing with Crohn's disease and Ankylosing Spondylitis for quite a while now, and it's always been tough to find relief. But ever since I started using this product back in March and added it to my daily routine, I've really seen a big difference in how I feel overall. The Vitality Curcumin has given me more energy and has really helped to ease the pain in my body, completely changing the game for me. One of the best things is that my inflammation levels have gone down so much that they're now normal for the first time in years, all without needing steroids. This product has really worked like magic for me, and I'm so thankful for how it's improved my health.
Review about: Strike
Property sale
I had a fantastic experience with Strike from the beginning to the end. They gave me spot-on advice on pricing, kept me informed about viewings regularly, and made the whole sales process smooth and efficient. I chose to use a solicitor from my local area, while the buyer went with one recommended by Strike, which turned out to be a good decision. I highly recommend getting professional photographs and videos done, as they made my property really stand out. The Estate Agent in my area really knew their stuff about the local market and had plenty of experience. All in all, I'm really happy with the service I received from Strike.
Review about: Fashion Eyewear
Prescription glasses
I recently bought a pair of prescription glasses from Fashion Eyewear and I have to say, I was really impressed with the service I got. They kept me informed every step of the way, from when I placed my order to when it was shipped and finally delivered. The communication was great and on time, which made the whole process of ordering really easy and quick. I would definitely consider ordering from Fashion Eyewear again in the future.
Review about: National Trust Holidays
Holiday booking experience
My recent booking experience with this company was quite disappointing, to be honest. Booking a holiday was more complicated than I expected, and the website wasn't easy to use. I had some problems with it and didn't find many different accommodation options. I ended up feeling a bit let down by the whole booking process, which was a shame.
Review about: Diamonds Factory
Ring purchase
I bought a ring online not long ago and I have to say, the customer service I got was top-notch. The whole ordering bit was easy peasy, and I liked getting the updates via email. This lady called Mia, who was looking after my order, was really on the ball and totally got how important it was to get my ring in a hurry. She really went out of her way to make sure it got to me quickly. I felt like she had my back the whole time and the effort she put in to sort out any issues was really impressive. All in all, it was a great experience thanks to the amazing service she provided.
Review about: Mobiles
New phone purchase
My old phone finally decided to stop working, so I had to get a new one pretty sharpish. I popped into the store and found a phone that was perfect for what I needed without any hassle. The staff were really friendly and made the whole thing a piece of cake. I managed to snag a fantastic offer on one of the newest phones, and being able to get it delivered the next day was a nice touch. Setting up the new phone was really straightforward, and I was good to go in no time at all. I'd definitely suggest this store to anyone looking for a new phone.
Review about: Hogan
Recent sneaker purchase
I was really disappointed with the pair of sneakers I bought recently. They cost a lot but ended up being really poor quality as they got holes in the toes after less than a year of wearing them. I thought they would last longer, especially for that price.
Review about: Tru Diamonds
Superstar Mens 2 ct Gold Clad Ring
I recently bought the Superstar Mens 2 ct gold clad ring and I must say, it totally blew me away. The diamond alternative is so bright and clear, it looks just like the real deal, sparkling away. The ring itself is crafted beautifully and the quality is top-notch. I was seriously impressed with this purchase.
Review about: Mastershoe
Shoes arrived as expected
I bought a pair of shoes from this company not long ago and I have to say I was really happy with the service they gave. The shoes were just like they were described and they arrived pretty quickly too. I would definitely think about using this company again in the future.
Review about: Travel Talk Tours
Turkey By Land Tour
Travel Talk's Turkey By Land tour was absolutely incredible. It gave us a fantastic insight into Turkey's stunning beauty and rich history. Our guide, Mustafa, was absolutely exceptional - so passionate and dedicated, he truly made every moment unforgettable. We went from the busy streets of Istanbul to the ancient ruins of Ephesus and the breathtaking landscapes of Cappadocia. The itinerary was spot on, striking a great balance between being organised and allowing for some flexibility. Mustafa was brilliant at tailoring our experiences and encouraging spontaneous exploration, making the whole trip even more special. The communication with the company was flawless, from booking right through to getting all the pre-departure information, it all ran smoothly and was a pleasure. I would highly recommend this tour to anyone looking for an amazing adventure in Turkey - it perfectly blends culture, history, and natural beauty, leaving you with memories to treasure and a newfound love for this mesmerising country. This trip will stay with me for all the best reasons!
Review about: Reboxed
Polo shirt
I bought a polo shirt from this company not long ago, but when it arrived, I was really let down by the condition it was in. The shirt came in a plain cardboard box with no protection, so it ended up looking dirty and creased. It seemed like the shirt had been treated badly and maybe even worn before it was sent to me. I was disappointed that the company didn't take more care in packaging it, so I got in touch with them to express my concerns. Unfortunately, they didn't reply to me. It's a shame that the product quality and customer service fell short of what I had hoped for.
Review about: Mint Velvet
Necklace purchase
I bought a necklace and it broke after just one wear. So I gave customer service a ring and had a chat with a lovely lady called Lillie. She sorted everything out and got a replacement sent over to me the very next day. Amazing service, big thanks to Lillie!
Review about: Dealbuyer
iPad mini
I recently bought an iPad mini from this website and I have to say, I'm really impressed. The product came in perfect condition and is working perfectly. I was a bit unsure at first, but I'm glad I took the chance. I would definitely think about purchasing from this website again in the future.
Review about: KLIPshop
Razor and travel case purchase
I recently bought a razor and travel case from Klipshop and I must say, I was really impressed with the whole experience. Not only did I get the best price for the product, but the customer service was amazing. When I realised that the travel case in my order was wrong, I got in touch with the company and they responded almost straight away. They sorted out the issue quickly and I was really impressed with how efficient and effective their customer service was. I would definitely recommend Klipshop to anyone looking for quality products and excellent customer service. Great job, Klipshop!
Review about: National Holidays
Manchester and Liverpool getaway
I recently went on a trip to Manchester and Liverpool, with a stay in Bolton booked through National Holidays. The hotel we stayed at was nice and clean, and the food they served was absolutely delicious with a great variety to choose from. The entertainment they provided was really good, and all the hotel staff were so friendly and helpful. I would definitely recommend this trip to others, as I was very happy with my experience overall.
Review about: SportsShoes
Complete sports corner
I had few items from this store few months back
For my daughter, and son
They have covered almost all the sections.My corner is cycling and walking apparel,shoes , T-shirt, shocks and caps
But there are huge collection for kids, women and men.
Sportsman will definitely love this store.
Brands either in apparel s
Shoes,jackets , T-shirt is full of worlds leading brands..So this is not an issue.
Full assistance ,lovely assistance from their team
Yes, rates may be a concern,but quality and service never allow you to more on this matter.