Evri - Overall Rating based on 21 reviews

76% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-07
Recent delivery and return exp

I had a really good experience with this company recently. Everything went smoothly from the beginning to the end, without any issues. The delivery arrived on time, and the driv... Read onBy: jonathan

Most relevant negative review

  2024-05-26
Delayed delivery

My parcel was meant to arrive on a certain day, but the courier company had trouble locating my address, even though they've delivered here in the past. I tried reaching ou... Read onBy: S. Martin

Review with most votes

  2023-12-12
Prompt delivery, left by back

The delivery guy was really great, he got my package to me early and even left it round the back when I didn't come to the front door. It was a nice touch and I'm grat... Read onBy: Eva

Reviews (21)

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    Recent delivery experience

    I was a bit disappointed with the delivery service this time. The delivery driver wasn't as friendly as usual, which was a shame. Normally, I've had good experiences with the delivery team, so this one stuck out to me. Hopefully, it was just a one-time thing and not a bigger problem.


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    Delayed delivery

    My parcel was meant to arrive on a certain day, but the courier company had trouble locating my address, even though they've delivered here in the past. I tried reaching out through chat and even called, but got no response. Eventually, I contacted the supplier and it turns out my parcel got lost on the way. The whole experience was really disappointing and unprofessional. I won't be using this courier company again for sure.


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    Recent delivery and return experience

    I had a really good experience with this company recently. Everything went smoothly from the beginning to the end, without any issues. The delivery arrived on time, and the driver was friendly and helpful, which I really appreciated. When it was time for the return, the process was equally simple. They gave me clear instructions on how to choose between home collection or dropping off at a parcel shop. It was convenient to be able to pick a collection day that suited me. Getting confirmation texts when I made the booking and on the collection day itself made everything easy and efficient.


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    Misdelivered parcel

    I spent the whole day waiting for my delivery, and I finally got a message at around 6 pm saying it had been delivered. However, no one had turned up at my house. The photo that was supposed to show proof of delivery didn't match my house at all, and the GPS location they provided was wrong. I tried to call right away, but all I got was an automated message saying they would call me back, which never happened. It's been three days now, and I still haven't received my parcel. I've lost £100 because of these cowboys. This isn't the first time it's happened; it's actually the third time. Once, they threw my parcel in my neighbour's garden, and twice they delivered to the wrong place. Avoid this company if they use Evri.


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    Quick, professional service

    It's not often you come across a service that meets all your expectations, but this one certainly does. Right from when I made my order, I was so impressed by how professional and friendly the staff were. They were really helpful and went above and beyond to help me with any questions I had. It's nice to come across a company that genuinely cares about its customers and gives such excellent service. I'm really happy to have found this service and will definitely be using it again.


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    Efficient and Respectful Delivery Service

    I was really impressed with the delivery service I got from this company. They kept me updated on the status of my package from the moment I ordered it. The delivery guy was on time and really respectful of my package and my house, which I found very nice. It's obvious that this company cares about their customers and their products, which is hard to come by nowadays. I've had bad experiences with delivery services before, but this one really stood out to me in a good way.


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    Parcel delivery service

    I've used this parcel delivery service a few times now, and I've always been really impressed with how smooth and professional everything is. My parcels have always turned up on time and in perfect condition. The customer service team have been really great too, always there to help with any questions I've had. I would definitely recommend this service to anyone in need of a reliable and speedy delivery service.


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    Quick delivery and great service

    Oh my gosh, you lot, I just had to share with you how amazing my delivery guy is! His name's Bryan and he always brings my packages right to my door, spot on time! I've heard some folks saying they've been missing their deliveries, but thankfully, that's not been my experience because Bryan is just incredible at his job. I feel really fortunate!


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    Parcel delivery

    The package I ordered turned up on time and in great shape. I was really happy with how fast it got here and that it wasn't all battered. Big thanks to the delivery folks for making sure everything went smoothly.


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    Clothing items

    I recently picked up a few pieces of clothing from this store, and I have to say, I was pleasantly surprised! Even though I had seen some negative reviews online, my own experience was really positive. The delivery arrived right on schedule, the items were handed over with a smile, and the customer service was polite and respectful. I'm really happy with my purchase!


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    Quick delivery, good prices, insured parcels

    I absolutely love shopping on this site because they deliver my stuff really quickly! Sometimes I'll order something and it's at my door the very next day - it feels like a bit of magic, doesn't it? Plus, the prices are really reasonable, especially with the added bonus of insurance to make sure my package arrives safely. Every time I order from here, I feel like a VIP because everything just goes so smoothly and easily. I'm already looking forward to my next order!


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    Online order for a cool gadget

    So, I ordered this really cool gadget online and received an email confirming my delivery time. It was so handy because I had an appointment that day. But oh no, I missed the delivery! Luckily, the delivery person left my package in a safe place until I returned.


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    Timely Delivery with Excellent Customer Service

    I bought something from this company not long ago and I have to say, I was really chuffed with the whole thing. The item arrived exactly when they said it would, and the delivery driver made sure to follow all the instructions to a T. What's more, the driver was really nice and friendly, which just added to the overall great experience. It was clear to me that this company really cares about their customers and goes out of their way to make sure they're happy. I couldn't be more pleased with the service I received. Thanks a lot!


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    Parcel return issue

    I recently had a frustrating experience with a parcel return at Evri. I returned a package to a parcel shop, got a ticket in return, but the package never made it to the shop it was meant for. When I tried to contact customer service for help, the number provided was no good. How annoying is that? Couldn't even leave a voicemail for assistance. Left me feeling irritated, especially when I saw reviews being responded to quickly while real issues were being sent to useless websites with no solutions. As someone who regularly shops with Evri, this experience was disappointing, especially considering the item in the package wasn't cheap.


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    Quick delivery without any issues

    I've never had any issues with my deliveries from this shop. The delivery team has always been really nice and polite whenever I've talked to them. It's nice to know that my packages will turn up on time without any stress.


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    Delivery issue, poor customer service

    I'm a customer of this company, and I'm really disappointed with the delivery service I received. They forced the package into my letterbox, causing it to rip, and then just threw the second package onto the path outside my house. It's not on to handle packages like that, especially with a busy public pavement nearby. I've got CCTV footage of the delivery person's irresponsible behaviour, and even after complaining to Evri, I still haven't got a proper solution. This is just one example of many bad experiences I've had with this company. I think other companies should think twice about using Evri, and customers need to speak up about their complaints to stop these unprofessional practices.


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    On-time parcel delivery

    My parcel arrived quickly and was brought by a really nice delivery person. I've never had any problems with their service and I really value how professional the staff are.


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    Timely and Caring Delivery

    I recently placed an order with this company and I have to say, I was really impressed with the delivery service. The package arrived on time and was handled carefully, especially important when ordering delicate items. It's always good to know that your order will arrive safely and on time.


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    Cool trainers

    I just got myself a pair of new trainers and they're absolutely awesome, I'm totally in love with them! They're so comfy to wear and they look really stylish. I can't wait to show them off to all my mates at school.


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    Prompt delivery, left by back door

    The delivery guy was really great, he got my package to me early and even left it round the back when I didn't come to the front door. It was a nice touch and I'm grateful for the care he took.