Forever Unique - Overall Rating based on 27 reviews
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Refund delay
I sent something back in October and they still haven't given me my money back. I've tried emailing and messaging them on social media but haven't heard anything back. Royal Mail has confirmed they got my return. Their customer service is so bad, don't buy anything from their site.
Multiple items from the store
I bought a bunch of stuff from the shop not long ago, but had a bit of bother trying to get a refund for one of the things I returned. I've sent quite a few emails about it, but still haven't heard anything back from the customer service lot. It's really not on that they're not getting back to me - it's been pretty annoying and disappointing. When customers are dealing with these sorts of problems, it's important for the company to respond quickly and efficiently to keep our trust and keep us coming back.
Return issue
I can't believe it, you know? Me and my daughter sent back some stuff, but we're still waiting on the refund! We used Royal Mail and all that, but Forever Unique hasn't replied to any of my emails with the order number. I should've just sold our clothes on Vinted, you know? I'm never shopping here again, not ever. I don't know what to do, maybe I should consider telling Trading Standards about this?
Refund not received
I placed an order back in September 2023, but I'm still waiting on my refund, which is a bit frustrating. I've been trying to get in touch with them through Resolver, but honestly, it's been a nightmare. Their customer service is absolutely rubbish, and I really wish I hadn't bought anything from them in the first place. Honestly, I'd suggest avoiding this company if you don't want to waste your time and money.
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I would never purchase from forever unique they have received my return in January and I’ve still never been refunded they are scammers avoid this company
Dress
Disappointing and disgusting that after several emails and messages I still have not received my refund
I have now raised a dispute with PayPal as ive since found out this is common practice
Sham full behaviour With the amount of money you must be making .Multiple dresses
Please don't be fooled by the nice looking clothes. I would love to give minus 10 starts if I could. I really wanted to like Forever Unique. The styles are nice and I would love to buy more from them. They would have a very loyal customer if they were actually a business. Except they are not.
They owe me £300 in returns. I have messaged them many times and each time I get the same standard response, your refund is being processed.
It has been 2 months!
I believe the people in the company are either not fit to run a business (nice version) or they are just running a scam (is what I'm starting to believe).
It is mildly said infuriating. Oh and buy the way illegal. But I'm sure they already know that.
Anyway. To anyone reading this, please save yourself the headache, the time wasted on countless emails you'll send and the financial loss you will incur.
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