Forever Unique - Overall Rating based on 27 reviews
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Online order debacle
I ordered some things online, expecting them to arrive via Royal Mail. However, I missed the delivery because I was at work. When I tried to pick up the package, it was nowhere to be seen. I haven't been able to get a refund for the missing package and was told to contact the company. But it looks like they've closed down. Now I'm stuck without my package or any compensation. It feels like Royal Mail or someone else should reimburse me for this situation!
Special, different, good prices
The clothes from this place are really good quality, I just love them. Every dress I've bought has been so eye-catching, and I always get compliments when I wear them. The quality is great, and I like that they have unique and special things at decent prices. The sizes always fit me perfectly, which is brilliant. The delivery to Northern Ireland was surprisingly quick, and I was impressed with how fast they sent out my order. Overall, I'm really pleased with my purchases from here and will definitely be ordering again soon.
Faulty items, long returns process, sub-par quality
This company is a complete nightmare to deal with. I bought a few things and every single one was faulty in some way. The returns process was a joke, took about 3 months to even get a response. The customer service was really unresponsive and unhelpful, which made the whole experience even more frustrating. Plus, the quality of the items I got was really poor. Honestly, don't bother wasting your time and money on this company.
Faulty Christmas dress
I bought a dress from this store to wear on Christmas Day, hoping to look great at the holiday dinner. But to my surprise, the dress tore just an hour after putting it on! I was so disappointed and I tried reaching out to the company for a refund or a replacement. Unfortunately, they haven't responded to any of my emails, Facebook messages, or Instagram DMs. It feels like they've vanished! Now I'm stuck with a damaged dress and no idea what to do next. Such terrible customer service!
Unhappy customer, two dresses, refund issue, debt
I recently bought two dresses from this company and to be honest, I was really let down. The dresses weren't anything like what was advertised, so I asked for a refund. But no matter how many times I tried, the company just wouldn't give me my money back. It's put me in a tough spot financially, especially with young kids to take care of. My whole experience with this company has been a total let down and I wouldn't advise anyone to use them.
Dress purchase
The dress just really caught my eye, you know? The design was so different and I heard it was hard to get hold of. Luckily, I managed to find it in my size and I was so happy with how it fit and the quality of the material. It's not just pretty to look at, it's easy to look after too, which makes it a really practical piece to have in my wardrobe. I've worn it to a couple of events already, including my daughter's Quinceañera, and every time I've had loads of people complimenting me on it.
Suit purchase, amazing quality
I bought a suit from this place recently and I have to say, the quality is absolutely amazing. The material is really luxurious and the suit is made to such a high standard. Initially, I tried to order it but it was sold out. However, I was really impressed when they asked me if I wanted notifications for when it came back in stock. I got the notifications and to top it off, the suit was on sale! When it arrived, I was so impressed by how beautiful it looked. Ordering was easy and the delivery was quick. I will definitely be coming back to shop here again. Definitely deserving of 5 stars from me.
Sale items
As a returning customer, I was really pleased with the quality and uniqueness of the items I bought from this store. I found some great bargains thanks to the sale. Even though I chose standard delivery, I was surprised at how quickly my order arrived - only 3 days later. This store has always gone above and beyond when it comes to the quality of their products and how fast they deliver them. If you're looking for something special and unique, I highly recommend checking out this store.
Dress returned for refund
I got this really cute dress from here, but it didn't fit properly so I had to send it back ages ago. I've been waiting forever for my refund and even after sending them emails, they're not replying at all. It's so frustrating!
Refunds not received
I've been a customer at this store for ages and always liked their stuff and service. But, lately, I've had some trouble with getting my money back for things I've returned. Last year, I sent back three items at different times, but I'm still waiting for my refunds. I've tried reaching out to the customer service team a bunch of times, but haven't heard anything back about my refunds. It's kind of putting me off buying anything else from them because it's worrying that I'm not getting my money back for items I've sent back. I've checked and seen that the store got the things I returned, so it's pretty frustrating that they haven't given me my refunds yet.
Purchased dress still waiting for a refund
I bought a dress from that shop back in October, but it didn't fit right so I returned it. Yet, I still haven't got my refund. I've tried contacting customer service several times via email, but I haven't heard anything back. It's really annoying to be ignored even after doing the return correctly. I was hoping for better customer service from them.
Unfulfilled refund
I'm really not happy with the service I've got from this company. I sent back my things on 30th August and still haven't got my money back or any replies to my emails. It's just not right for a company to act like this, ignoring customers and not giving refunds when they should. I even tried to contact the company owners but they just blocked me. It's terrible how little they care about keeping customers happy and this shouldn't be allowed.
Refund not received
I sent back something that didn't fit, along with proof of postage and tracking, but I still haven't got my money back. I've tried getting in touch with them many times, but they're just ignoring me. It's really annoying to see the owner showing off her riches on social media while ignoring customers who just want what's owed to them.
Returned dress not refunded
I bought a dress and tried to return it, but I still haven't received my money back. I've reached out to them several times via email, phone calls, and social media, but haven't had any response. I just really want my money back, please!
Recent Purchase
I've got to say, my experience as a recent customer hasn't been great. I bought a few things a while back, and sadly, not everything was up to scratch. I followed the company's return policy and sent the items back within the right timeframe. They acknowledged they got the items back and said I'd get a refund in 14 days, but it's been months now and I've still not got my money back. I've sent emails asking for an update on my refund, but they've just been ignored. This lack of communication and their failure to keep their promise about the refund has really got me feeling frustrated and unhappy with this company's service.
Poor customer service and no refund
I really wouldn't recommend buying from this company. My time dealing with them has been a total nightmare. I sent back some items but never got my money back, and trying to get hold of someone was a waste of time. They just didn't reply to my messages and were so useless with sorting out returns and refunds. It's just not on. I honestly feel like they've ripped me off, so I'd say to anyone else to steer clear and save yourself from all the hassle and letdowns.
Delayed refund
I've had a really frustrating time with this company as I waited almost 10 months for a refund that I was told I would receive back in September. The time it took for them to sort out my refund was completely unacceptable, and it made me feel like I was being taken advantage of. After reading other people's reviews, it seems like I'm not the only one who has had issues getting refunds from this company. It's disappointing to see that they're not keeping their promises to customers and are basically keeping hold of money that rightfully belongs to us. I would definitely recommend not buying anything from them, as they've shown that they're not reliable or trustworthy. It's worrying that they're still able to operate in this way, and I hope that others can avoid having the same bad experience that I did.
Refund issue
I had a terrible experience with their service. They didn't reply to any of my emails, calls, or messages on social media. In the end, I had to involve my bank to open a dispute and get a refund. It was just really frustrating, you know?
Return refund delay
I am extremely frustrated with the return refund process. It's been 3 whole months and I still haven't received my refund. I returned the item right away and even showed proof that it was received, but the refund that was promised within 28 days still hasn't shown up. The customer service responses have been so unhelpful and unsatisfactory, I feel like they're not taking me seriously at all. It's really disappointing to see this lack of care for customer satisfaction.
Clothes still missing
I ordered some clothes ages ago and returned them, but I'm still waiting for my refund. They received my items back in July, and it seems like they've completely forgotten about me. I've sent emails and even provided my Royal Mail receipt, but I haven't heard anything back. My credit card company is also struggling to get in touch with them. It's really frustrating!
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