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New puppy supplies
I went to the shop the other day to get some things for my new puppy, and I must say, the person helping me was absolutely brilliant. He knew his stuff and went out of his way to make sure I got the right things and didn't waste my money on anything I didn't need. I really valued his patience and knowledge in helping me pick everything out. Because of the amazing service I got, I'm definitely going to keep going back to that shop for all my pet stuff from now on.
Pet supplies
I went to the pet store recently to pick up some supplies for my furry friends. The selection was pretty good and the prices were reasonable. However, I was a bit concerned about how they were handling personal information. While I was waiting in line, I heard the staff asking every customer for their personal details like their name, postcode, and address. It made me uncomfortable that they were just saying all this out loud. When it was my turn, I made sure to speak quietly, but even then, they repeated my address for everyone to hear. It really made me question whether they take data security seriously. With identity theft and cyber crimes being so common these days, it's not on to be so careless with sensitive information.
Dog food and toys
I popped over to the shop to grab some dog food and toys, and I have to admit, they had a fantastic range. The folks working there were so helpful in helping me pick out what I needed. The only downside was finding a parking spot, especially on weekends. It might put some people off coming back.
Rats
Bought 2 rats from the Colchester branch today and I can honestly say I've never had such friendly and helpful staff in a pet store before. I had my 3yr old daughter with me and one of the ladies who worked there (Olivia), took time out of her day to connect with my daughter and it was so nice to see. Over the moon with the quality of service and will dedo go back more often
Dog biscuits and wild bird food.
Always shop at Jollies, as the staff are very friendly. Always see the same face, this lovely man with a beard, always offers to take the bird food, and put it in my car. Which means a lot.
Have a great selection of products at very good prices, so I will always spend my money there.Real old fashioned customer service!!
Old fashioned customer service in a modern world is so much less common these days but today I came across real ‘Customer Service’ in spades.
I visited our local (Dereham) store and was served by ‘Jo’. I had many queries regarding Grain Free dog food. My regular feed is imported from Canada and I’m really keen to change to a more locally sourced item.
I cannot emphasise too highly just how caring and informative this young lady was. Every query was answered and nothing too much trouble. As I left the store with an own product small bag to sample, she was keen to say if there was anything else I thought of that she hadn’t answered - then a quick question via their website should produce a reply.
Back home and there was one question left unanswered when comparing my old and the new bag of feed. Quick email to ‘Contact Us’ on the website and ‘Mark’ was back with a response within just two minutes (yes! TWO minutes).
I call that pretty amazing and really old fashioned Good Customer Service.
We'll done Jollyes!!Bridgwater store assistant did not know if points could be redeemed against goods bought in store.Also needed training on products and their differences.
About Jollyes
When you have a pet, you will quickly realize how much stuff your little furry or feathered friend will need. If you are welcoming a new pet and are researching what supplies they require, things can get overwhelming, especially with so many pet shops to choose from. This might leave you wondering which company to trust. One reputable option is Jollyes, a well-known pet shop. But what kind of quality and service can you expect from them? To find out, read the reviews left by customers who have shopped at Jollyes before on BritainReviews. Their experiences and opinions will give you insight into what Jollyes has to offer.
About Jollyes
Jollyes started as a single store in Enfield in 1971 and has since expanded to almost 61 stores across the UK. They even allow you to bring your pet into the store. For dogs, they offer a wide range of items including treats, beds, food, toys, leads, collars, harnesses, grooming supplies, training gear, health treatments, crates, and pens. They also have special products for puppies. Cat and kitten owners can find scratchers, food, treats, beds, flaps, leads, collars, scratching posts, cat beds, litter boxes, and accessories. Jollyes also caters to small pets like rabbits, gerbils, ferrets, rats, mice, chipmunks, hamsters, and chinchillas with items such as chews, hutches, cages, water bottles, feeding bowls, and runs. Bird enthusiasts can find wild bird food, books, toys, and feeders. Fish keepers will find tanks, filters, food, and more. And for reptile owners, Jollyes offers tanks, vivariums, cleaning supplies, and food.
Services of Jollyes
In addition to their physical stores, you can also shop online at Jollyes. Simply add items to your online basket, and they will be delivered to your home. If you have any questions or concerns, you can contact Jollyes through their online form or consult their FAQ section for answers.
Complaints, Compliments, and Tips for Jollyes
If you have shopped at Jollyes, we want to hear about your experience. Share your thoughts on the quality of their products, such as cages and vivariums. Do their products stand the test of time? How durable are their pet toys? Leave a customer review to help others make informed decisions about shopping at Jollyes.
Discover more about the quality and durability of pet products from Jollyes, whether for your dog, cat, reptile, fish, or other beloved pet.
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Contact Information
BW House, 1 Lea Road
EN9 1AS Waltham Abbey
United Kingdom
Categories Jollyes
Online shopping | Pet Shops Reviews & Experiences
Page Statistics
Seite online seit: 11 July 2017
Letzte aktualisierung: 29 November 2024
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Review with most votes
Real old fashioned customer se
Old fashioned customer service in a modern world is so much less common these days but today I came across real ‘Customer Service’ in spades. I visited our local (Dereham) stor... Read onBy: CMJW