Made With Love and Sparkle - Overall Rating based on 25 reviews
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Gift box
I bought a gift box, paid £6.95 extra for it, but it was missing from my order. I messaged customer service twice on Facebook asking for a refund, but got no reply. Their automatic response promised a reply within an hour, but that never happened. It's disappointing to see such a lack of communication and follow-up from a company that claims to value customer service.
Personalised gifts
I've ordered some personalised gifts and I absolutely love them! The customer service was fantastic, they answered all my questions and made me feel really special. The gifts arrived promptly and were packaged securely. They were really amazing, so beautiful and perfect. I've already told all my friends about it, they definitely need to check it out too!
Sunflower Cup & Saucer
My order came damaged at first but when I got in touch with customer service, they quickly sent me a replacement. The Sunflower Cup & Saucer was even better than I expected - bigger and more beautiful. I'm really happy with my purchase and would definitely buy from them again.
Personalized Christmas plaque
I'm really happy with my new personalised Christmas plaque. It's even better than I expected, it looks great in person, even better than in the pictures online. I've put it up for everyone to see, it's really added something special to my home decor. When my order didn't arrive on time because of a problem with the postal service, I got in touch with the company for help. They responded quickly and were really helpful, showing great customer service. Overall, I'm really pleased with both the product and the service from the company. I'll definitely shop with them again and recommend them to others.
Gold Glitter Heart Balloon Print
I recently bought the Gold Glitter Heart Balloon Print and I have to say, the customer service was top-notch. There was a small spelling error on the first print I got, but they promptly sent me a replacement that actually arrived quicker than the first one. I really appreciate their quick and precise action. Honestly, I have nothing bad to say about this company - I would absolutely suggest them to anyone. I'll definitely be placing more orders with them in the future.
Customised Christmas Countdown
I absolutely loved my Christmas countdown order! The seller was great at keeping in touch and making sure they got all my requests just right. When the delivery arrived, it was quick and the package was really secure - no damage at all. When I opened it up, I was so happy to see that the product was not only strong but also really well-crafted. I can tell it's going to be the star of my Christmas decorations for years to come. Huge thanks to the seller for such an amazing experience!
Dog plaque
I recently bought two dog plaques from this company to give as Christmas gifts, and I'm really pleased with how it all went. I decided to send an email to ask about when they would arrive, and I got a quick response within a few hours, which was a nice surprise. I felt like they really cared about keeping me updated. The delivery was speedy too, the plaques arrived just 10 days after I ordered them. When I saw them in person, I was delighted because they were exactly what I wanted. The quality was outstanding, and you could tell that they were made with attention to detail and care. With this great experience, I'm sure I'll be shopping with them again in the future.
Flower bouquet
I ordered a beautiful flower bouquet from this company not long ago. Unfortunately, I had a bit of a nightmare with the delivery. They used a delivery service that ended up not bringing my order to me. I tried to get in touch with them, but they didn't respond for almost two weeks. When I finally managed to reach them, they had the nerve to say that unless I had contacted them within two days of ordering, they couldn't help me because of their "policy." What a terrible company, I would recommend avoiding them completely.
Train signs x 2
Oh my goodness, I'm so excited to share that I bought 2 train signs and they are absolutely amazing! I needed them really quickly, so I sent an email asking if I could pay extra for faster shipping. They arrived on a Saturday morning and looked even better in real life. I was over the moon because they were gifts that needed to be delivered as soon as possible. I highly recommend them! 🤗
Personalized notice board
I recently bought a personalised notice board as a gift for my son. I was able to choose all the personalisation details, which was great because it meant I could tailor the gift to his likes. I included our family name and picked 6 rows for each family member's events. I ordered it before Christmas, knowing it was unlikely to arrive on time due to the busy holiday season. After not hearing anything for about a week, I decided to get in touch with the company to check on my order. They got back to me quickly with updated delivery information, which was reassuring. The product is a bit pricey, but the quality is really good. It came well-packaged and in one piece. The personal touches on the notice board make it truly special, and both my son and the rest of the family love the personal additions. Overall, I'm really happy with my purchase and would definitely think about ordering from this company again for future gifts. Thanks.
Personalized gift
I was really impressed with the fantastic service I got from this company. Although there was a bit of a problem with the delivery company "holding" my parcel, which led to a delay in getting my personalised gift, the company's communication was top-notch. They quickly addressed my worries and sorted out sending another one so I could get it on time. The product itself was really good quality and beautifully made. I definitely recommend their products and praise their customer service.
Priority delivery item not received
This company is a complete joke! I ordered something for priority delivery two weeks ago and haven't received it yet. I haven't received any dispatch confirmation or tracking information. I've tried contacting them through email, Facebook, and even calling them, but their phone line is disconnected. It seems like they don't care about providing good customer service or support at all.
Paw print acrylic memorial
I recently lost one of my beloved dogs and I wanted to find a special way to remember her. I discovered a paw print acrylic memorial that could be personalised with images and text, so I decided to order one. To my surprise, it arrived in just a few days and when I opened the package, I was really touched by the quality and attention to detail. The personalised paw print is a lovely tribute to my furry friend and I'm really pleased with it. I'm thankful for finding this product and I will definitely be coming back for more. Thank you for offering such a heartfelt way to honour our pets.
Family wall planner
I bought a family wall planner from this company recently and I've got to say, I'm really happy with the whole experience. Ordering was a breeze and the service I got was top-notch. I asked for the planner to be personalised with our family name and our kids' names, and they did it without any problems. The quality of the item was even better than I expected, and I'm looking forward to using it to plan our family activities. I'll definitely be coming back for more and would definitely recommend this company to others.
3 signs - 1 free standing Christmas sign and 2 street signs
I've always really liked the stuff this company makes, so I thought I'd go ahead and buy 3 signs - one Christmas sign and 2 street signs. I was really impressed with how much effort and skill went into making each sign. The designs were so original, and they used really good materials. I had a question about one of the signs, so I got in touch with customer service. They got back to me quickly and were really friendly. The signs arrived earlier than I thought, and I was absolutely amazed at how good they looked - even better than I was expecting. Thanks for such a brilliant experience!
Easter crate
I bought an Easter crate from this place at the last minute and I was really happy when it turned up on time and it looked amazing. The items are really well made and nicely designed, which made me feel like a valued customer. The customer service was really good, with quick responses. I would definitely recommend this company to anyone who wants this kind of product.
Express delivery for 80th birthday gift
I'm really let down by the service I got from this company. I ordered something for express delivery more than a week and a half ago for an 80th birthday. Even though they said it would come 'tomorrow', it hasn't even been processed yet and now it's four days late. Not only will it miss the special occasion, but I paid quite a lot for it. This whole thing has made me feel annoyed and disappointed. If you need a present in a hurry, I'd recommend searching somewhere else.
Christmas signs with a slight spelling mistake
I bought three Christmas signs from them not long ago and found out that one of them had a small spelling mistake. I got in touch with them straight away and they responded within an hour, saying sorry for the mistake. They sent me a new sign promptly and it arrived in just a couple of days. I was really impressed by how quickly they sorted out the issue and their excellent customer service. I would definitely suggest this seller to anyone!
Personalised Glitter Heart Balloon Print
I was really let down by the Personalised Glitter Heart Balloon Print I bought. Even though I double-checked for any sneaky details, I was surprised to see that the frame wasn't part of the deal. The unclear description made me think the item was too expensive, as it just arrived as a plain A4 sheet of paper. I think companies should be clearer about what you get with their products to prevent any mix-ups and unhappy customers.
My super cute personalised gift
I received my order really quickly and the company made sure to keep me informed throughout the whole process. The gift was wonderfully wrapped in bubble wrap and looks so beautiful with the personalisation. I'm sure the people receiving it will absolutely love it. Overall, I've had a great experience dealing with this company and the gifts really have that special touch to them.
Review with most votes
its so so so simple to buy ama
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