All reviews of Colin
Review about: Made With Love and Sparkle
Gift box
I bought a gift box, paid £6.95 extra for it, but it was missing from my order. I messaged customer service twice on Facebook asking for a refund, but got no reply. Their automatic response promised a reply within an hour, but that never happened. It's disappointing to see such a lack of communication and follow-up from a company that claims to value customer service.
Review about: Golfsupport
Golf Clubs purchase
I quickly found the golf clubs I wanted at a good price. The website was easy to use and the checkout process was simple. The delivery was fast and the whole experience was smooth.
Review about: England Rugby Store
Rugby merchandise
I recently bought some rugby gear from this shop. They had a great selection, especially after the 6 Nations. The products arrived pretty quickly, which was a bonus.
Review about: BrandAlley
Issue resolution, customer service excellence
I had a problem with a purchase I made, but I have to say, the customer service team at the company really impressed me with how quickly and effectively they dealt with it. It only took them 24 hours from when I first got in touch about the issue to sort everything out to my complete satisfaction. The service I got was absolutely top-notch and went above and beyond what I was expecting. I've dealt with a lot of companies before, but this experience really stood out to me as one of the best when it comes to customer service. Big ups to the team for being so professional and dedicated in sorting out customer problems promptly.
Review about: Daewoo
Air fryer purchase
I bought a cheap air fryer from Daewoo and I was really disappointed with how it was marketed. The advert said it could bake, grill, and roast, but when it arrived, it turned out it can only do air frying. I got in touch with customer service and they said that the bullet points on the packaging just showed the outcomes of using the air fryer, not what it can actually do. It's really misleading advertising.
Review about: Chemist 4 U
Medication purchase for long term condition
Well, well, well... I have to say, I felt like I had landed on the right website. The steps were all laid out for me and I knew about most of the checks that needed to be done beforehand. It really boosted my confidence, especially with my long-term condition. The whole process was easy and comforting.
Review about: Alps2Alps
Ski Transfer Service
Don't bother looking anywhere else, Alps2Alps is hands down the best ski transfer service around. I've used them loads of times and they've never let me down. The drivers are always on time, the vehicles are spotless and comfy, and the whole service is top-notch. I wouldn't go with anyone else for my ski transfers.
Review about: The Gym King
New gym wear
Really impressed with the range of gym clothes available at such reasonable prices and the delivery was super quick! The communication was spot on too. The website is so easy to navigate, I'll definitely be coming back for more.
Review about: RattanTree
Decking
I recently bought a set of outdoor furniture from RattanTree and I must say I was pretty chuffed with how fast it arrived. However, when I opened the package, I realised the cover was missing. I got in touch with customer service and they were quick to respond, promising to send the cover as soon as possible. And true to their word, it arrived just a few days later. All in all, I'm happy with the product and the great customer service I received.
Review about: Every Health
My order never arrived
I ordered some things, but they never actually arrived. They told me it got lost and refunded me, but I didn't get back all the money I spent. It was such a long wait for absolutely nothing!
Review about: e&e Jewellery
Fashion jewellery and bracelets purchase
I bought some really nice fashion jewellery and bracelets for women from this store not too long ago, and I have to say I was really pleased with the quality and choice they had. The pieces were all so stylish and different, and I got lots of nice comments on them when I wore them. It was really easy to place my order, and the customer service was spot on. The prices were fair for the quality of the items, and the delivery was fast and efficient. I'd definitely recommend this store to anyone who wants cool and reasonably priced jewellery.
Review about: Maqio
Toys in top condition
I was chuffed to bits with the toys I bought from Maqio as they arrived in mint condition thanks to the cracking packaging. They didn't have a single scratch or dent on them, which I totally loved. Plus, the price was proper unbeatable, making it a right good deal for me. All in all, I must say I was well impressed with my purchase from Maqio.
Review about: Bloom Boutique
Necklace with a heart pendant
I bought a necklace with a heart pendant from this boutique recently, and I have to say I'm really disappointed with the quality. The necklace was poorly made and broke quickly after wearing it just a few times. When I tried to contact customer service for help, I was totally ignored. The delivery took ages too, which made the whole thing even more annoying. I definitely wouldn't recommend this place for any future purchases.
Review about: Wiltshire Farm Foods
Tasting offer
I thought I'd try out the tasting offer and I went for the cottage pie beef with Yorkshire pudding, along with the beef hotpot. The cottage pie was really satisfying and delicious, but the beef hotpot was rich and filling. However, the fish cake with sauté potatoes and mushy peas was a bit disappointing. The potatoes were undercooked and tough, the peas were too watery, and the fish cake was small, mushy, and not very appetising. Despite this mixed experience, I might give some other dishes a go to see if it was just a one-time thing.
Review about: Aircraft Model Store
Antonov 225 Diecast Model
I've just bought the Antonov 225 diecast model for my son's collection, and I have to say, I'm really impressed with the quality and level of detail. It's made of die-cast metal and has all the markings of the real aircraft. My son is thrilled with it and it's now one of his favourite items in his collection.
Review about: HealthExpress
Efficient service, GP informed
I was really pleased with how quickly they dealt with my order and kept my GP updated. It showed they were taking my health seriously and in a professional manner. I was pleasantly surprised by the service I received.
Review about: Bateaux London
Glass Room engagement party experience
We had our engagement party on a cruise recently, aboard the Glass Room, and it was absolutely amazing. Right from the beginning, the check-in was quick and easy. The staff were really nice and made us feel special straight away. The food on the cruise was delicious and even better than we expected. The live entertainment was a fantastic touch that made the evening even more enjoyable. All in all, it was a brilliant cruise that we'll definitely do again.
Review about: Coltorti
Wasted Money
My experience with this company has been an absolute nightmare. I bought something from them, but they claimed to have refunded me months ago. I've tried contacting them many times, but I haven't received any help or solution. It feels like they believe they can simply take my money and walk away. Well, they can't. I won't give up until they're held responsible for their dishonest behaviour. They're just a bunch of thieves, that's all.
Review about: Oliver's Travels
Wedding villa booking
I've just booked a gorgeous villa for my daughter's wedding next year and I'm over the moon with how everything went. The website was really easy to use and had loads of helpful details about the properties. I reckon I'll keep using it for all our upcoming holidays. Massive shoutout to our booking specialist, Evie, who was just brilliant. She really knows her stuff and gave us all the info we needed about the villa we had our eye on. Her visit to the property in person really sealed the deal for us. I'd definitely recommend it!
Review about: Just You
Spirit of India and Amritsar add on
I went on a spirit of an India trip with Amritsar add on.
It looks good in the brochure, but things aren’t always as they seem. If like me you like a toilet break every two hours (discussed with the company in depth in advance) or have a hidden disability. then this holiday is not for you - use a different holiday company!
Their planned toilet stops are every 3.5 hours, so ladies bring your pads and gents be prepared for “natural stops” while all the passengers watch you out the window or bring a bottle and a blanket as a screen.
The Taj Mahal in Agra was good, along with the two trips to the Ganges river and the Golden Temple at Amritsar too.
Rarely are you in the same spot for more than one night and a 6 hour daily coach or train journey became the norm.
It was a shame that there was not an opportunity to enjoy the hotels that we’d obviously paid a lot of money for. If you’re looking for tigers in the game park, don’t get your hopes up. 99% unlikely.
It is also a disappointment that there is little opportunity to explore the areas in the major cities that we’d traveled too
If you are lucky enough to find some companionship from the opposite ... and wish to be bring them “home” this is frowned upon by the company - even if you have paid extra due double occupancy as required by the hotel
I received a letter on holiday basically saying that the two hourly toilet stops required (and discussed in advance) due to diabetes was a disruption to the
Also that managing to get lucky a couple of times and bringing them back to the hotel was an issue - very strange due a so called singles holidayReview about: Hockey Factory Shop
Osaka hockey bag purchase
I'm really disappointed with my purchase from this shop. I ordered the Osaka black label bag, but it turned out to be 10cm shorter than what was advertised. So I decided to swap it for the Osaka SP custom bag, thinking it would be better, but it was also 10cm shorter than what was listed on their website. It's unacceptable that they haven't updated their website with the right dimensions yet. Just a heads up for other buyers - be careful!
Review about: Hairtrade
Hair products
I recently bought some hair products from Hairtrade and I have to say, I was really impressed with the service they provided. Ordering was a breeze and I found exactly what I wanted without any hassle. The prices were really good too, especially compared to other places. My delivery came right on time and everything was spot on. I'm really happy with the whole experience and I definitely recommend using Hairtrade for all your haircare needs.
Review about: YouFibre
Fast, reliable fibre installation
I got fibre installed as soon as it was available in my area, and I've had no problems with it at all. The company always lets you know in advance if they're carrying out maintenance on the line, and they usually do it at around 2 am, so it doesn't affect my internet. I've been using their service for 2 years now, and I've never experienced any disconnections. I have complete trust in them when it comes to my internet, and their service has been consistently excellent right from the start up until now.
Review about: Ziffit
Recycled books
The app was really easy to use, even though they didn't accept all my books, they took most of them. I was pleased to know that my books were being recycled and that I was getting some money for them. Dropping off the books was so simple and I was kept informed at every step. It was great to get notifications about when the money was in my account. Overall, it was a fantastic experience.
Review about: Gigaclear
Gigaclear broadband
I ended up getting Gigaclear broadband, but my son accidentally signed up for 4 accounts. Whoops! We had to ring customer service to fix it, and fortunately, we spoke to Mel. She was really helpful and recommended the perfect plan for us. She sorted everything out like a pro!
Review about: Evengreener
Waterbutt purchase
I bought a waterbutt from this company recently and it was a bit of a mixed bag. The website was pretty easy to use and had a lot of info to help me choose the right product. However, I ran into some problems with the delivery. The customer service rep, Emily, was great at sorting things out, but I wasn't too happy with the delivery company they chose. Their lack of communication and dodgy website made the whole process a bit of a headache.
Review about: Zooplus
Dog food and toys
Zooplus has always been my favourite place to shop for my pet supplies. They have a great variety of products to choose from, and I've never had any trouble finding exactly what I need. The website is easy to use, and ordering is a breeze. I've always received my deliveries on time, so their service is very reliable. The prices are good too, and I appreciate being able to save some money while still getting top-notch items for my furry companion. I would definitely recommend Zooplus to any pet owners looking for great products and service.
Review about: Ego
Pre-order with exceptional customer service
I recently placed a pre-order with this company and I have to say, the customer service I got was absolutely outstanding. Angelique and the rest of the team really went the extra mile to help me sort out my pre-order and make sure it was shipped out quickly. The products I received were fantastic quality and I am extremely pleased with my purchase. The whole process was really easy and stress-free, all thanks to the friendly and knowledgeable staff who made sure everything went smoothly.
Review about: Direct Wood Flooring
Laminate flooring and accessories
I recently bought some laminate flooring and accessories from the store, and I have to say, I'm really pleased with the delivery service from the company. The items arrived on time as promised, and the delivery guys really went the extra mile to get the heavy packs of flooring and accessories into my hallway, even though it was just a kerbside delivery. Michael, the delivery guy, was so polite and helpful throughout. The flooring itself looks amazing and is currently being laid in my home. I did have a little problem with the scotia trim not being the right colour, but I think it's an easy fix. Overall, I'm happy with the quality of the product and the service from the company.
Review about: Give Me Cosmetics
Shampoo and conditioner set
I really love the shampoo and conditioner sets! I've always had trouble getting my hair to grow long, but since I've been using these products, my hair is the longest it's ever been! I'm delighted with the results and will definitely keep using them.
Review about: Shoes121
Pair of trainers
I recently bought a pair of trainers from this website and I have to say I am really happy with my purchase. The trainers were well-priced and the delivery was quick. I was pleasantly surprised to find a returns bag included in the package, just in case I needed it. I had a question about my order, so I emailed customer service. They replied quickly and sorted out my problem without any hassle. All in all, I would definitely recommend this website to anyone in search of good quality shoes at a decent price.
Review about: The IT Bay
Desktop computer purchase
I bought a desktop computer from this company recently and I have to say, I am really pleased with the whole experience. It was a new stock of last year's model and I got it for a great price. I ordered it on a Friday morning and it arrived the next morning, on Saturday, which was super quick. The product was in perfect condition, it was really well packaged for transit. I also received regular updates from the company throughout, which made the whole process even better. I would definitely recommend this company for their top-notch service, wide range of products, and competitive prices.
Review about: My Health Checked
DNA weight management test
I bought the DNA weight management test from this company not long ago and I was really chuffed with the top-notch service I got. I got my results in just 10 days after they got my sample, which was pretty quick for this kind of test. Now I have a better idea of how some genes can impact my weight loss efforts, so I can choose my nosh wisely based on my genetics. All in all, I'm really pleased with what I bought and the service I got.
Review about: Escentual
Quick delivery, great service
I recently bought some stuff and was well chuffed with how fast it arrived. The service from Escentual was spot on and went above what I was expecting. I'll definitely be coming back for more because of the great experience I had with them. All in all, I'm really happy with my purchase.
Review about: Click4GAP GAP Insurance
Gap Insurance purchase
I recently bought GAP Insurance from this company when I got my new car. I went for the back to invoice option, and I'm so pleased I did. Unfortunately, I had an accident a few weeks back which meant my car was a write off. I got in touch with the company and was put in touch with a rep called Leanne. I can't thank her enough for her fantastic service. She dealt with everything, spoke to my insurance company, and kept me updated all the way. I got my payout just 10 days after the accident, and they even sorted my excess with their "Excess Buster" option. On top of that, I got a nice loyalty discount for my next car purchase after claiming. All in all, this company has really helped me through a tough time, and I would definitely recommend them.
Review about: Bluecrest Wellness
Medical check-up
I was really nervous before my medical check-up, but it actually turned out to be alright! I arrived early and they called me in right on time. The lady who did my medical examination was really friendly and talked me through everything. She even offered me some extra tests that day, which was quite exciting. I received my results via email first and then by post. I still need to give the Doctor a call, so I can't comment on that yet. Overall, it was a good experience and I would definitely consider doing it again in the future.
Review about: TopDog Insurance
Travel insurance renewal
I've been with this insurance company for quite a few years now, but I was really let down by their renewal process. With all the restrictions and closures during this pandemic, it seemed a bit off for them to send me a reminder to renew my travel insurance. It would have been nice if they had considered offering a refund for the time I didn't use or maybe let me carry it over to lower this year's cost. It just felt like they missed a chance to show a bit of understanding for their customers in these tough times.
Review about: Fashionette
Refund issue
I've had a really frustrating time with Fashionette lately trying to get a refund that I've been waiting for for over a month now. I've tried reaching out to their customer service several times but haven't heard anything back about what's happening with my refund. They told me that they got my return at the fulfillment center, but nothing has moved forward since then. The fact that Fashionette aren't communicating well or sorting this out has really let me down and left me feeling really disappointed with their service.
Review about: Bad Monday
Black hoodie with skull print
I absolutely love the clothes at Bad Monday, the designs are so cool! Not to mention, the fabric is incredibly comfortable and the prints still look amazing even after multiple washes. You can tell they put a lot of care into their products because the quality is fantastic. On top of that, they have some fantastic sales so you can grab some really good bargains. I've ordered from the Netherlands before and my package usually arrives within three days, which is pretty quick! It's definitely one of my favourite places to shop!
Review about: Norfolk Hideaways
Family holiday booking
We had planned a family holiday for a whole week, but unfortunately, we had to cancel well in advance. Despite giving them plenty of notice, they ended up keeping our deposit, which was quite a lot - one-third of the total cost! We understand their rules and all, but it does feel a bit unfair that they couldn't make an exception in this case, especially since we cancelled so early. It seems like they could have easily found someone else to book the cottage. We were a bit let down by their lack of flexibility with their policies. The cottage itself was decent, but they do make it clear that they're more of a booking and management service, so they didn't really take any responsibility for the situation. All in all, it was a bit of a disappointing experience.
Review about: Biovea
awesome product
I got this really cool product from this store, yeah? It was pretty good, did the job and everything. But then they go and use the worst courier possible. They promised it in 2 days, but it took ages! And the tracking was useless, didn't even explain the delay. So, based on that experience, I wouldn't really recommend them.
Review about: Trusted Housesitters
House-sitting platform review
Flexibility for Pet Owners
Having flexibility is essential for pet owners. It allows them to manage their busy schedules while still providing their furry friends with the care and attention they need. Whether it's being able to work from home to keep an eye on their pet or having the flexibility to take time off when needed, having that flexibility makes a world of difference. It enables pet owners to provide the best possible care for their beloved companions without sacrificing their own well-being. So, here's to all the pet owners out there who make it work, thanks to their flexibility!Review about: Buckley London
Awesome jewellery
I really love all the amazing bracelets and necklaces from this place. They're so pretty and shiny! I've bought loads for my friends and family. And the best part is they're doing this great deal where you can get 3 bracelets for the price of 2! It's such an awesome deal!
Review about: Party Pieces
Christmas decorations
I absolutely adore this company! Their decorations are top-notch and such great quality. I'm already excited to order more items from them. The Christmas decorations I received were stunning, I keep admiring them. I recommended this company to my family and they started ordering as well. The delivery was incredibly fast and all items were packed securely.
Review about: Zap Surveys
High cash-out threshold
I like the surveys on this platform, but one thing that bothers me is the high cash-out threshold of $25. When you look at other survey sites that let you cash out with lower amounts, this seems like a bit much and might put people off from doing more surveys.
Review about: Heights
Quick and Efficient Delivery
I have to say, I was really impressed by how quickly and efficiently the company delivered my order. The delivery person was right on time and really polite, which made the whole thing really easy for me.
Review about: punchtechnology
Photo editing computer
After my computer went kaput, I had to get a new one and thought I'd give this company a try. They've got off-the-shelf options for all sorts of requirements, and I was after something for tinkering with photos. Their computers are top-notch compared to what other places offer, and you can customise them to your liking. The delivery turned up when they said it would and the machine itself is really well put together. It's been running like a dream, doing exactly what I need. I'd definitely suggest giving them a go, and I'll be coming back for sure.
Review about: PAGAZZI
Ceiling light purchase
The service I got at that shop was absolutely brilliant. The staff were so helpful and patient while I was looking for the right ceiling light for my home. They took the time to answer all of my questions and showed me all the great products they had in stock. Not only did they help me choose the right light, they also went out of their way to find extra information on some details I wanted to know more about. The customer service was fantastic, which made my shopping experience really enjoyable and stress-free. The light itself is of really good quality and looks amazing in my home. I'm really happy with my purchase and would definitely recommend this store to anyone looking for lighting fixtures for their home.
Review about: Regus
Comfortable workspace with great view
I had a great time at this really cool place that had everything I needed. The cosy space was just what I was after and the internet was super reliable. Also, I got to enjoy the stunning view of the mountains while I got on with my work. The parking was a piece of cake as well, which was a nice bonus. All in all, it was a fantastic experience and I would definitely go back.
Review about: Western Union
Transaction rewards no longer available
I'm really disappointed to hear that they've stopped the points system for transactions at this place. Before, you could collect points for each transaction and then use them to cover sending fees. But now that's no longer an option, and I haven't got any points for my recent transactions. As someone who comes here often, I used to depend on those points to help cut down on the costs of sending money. Not having that incentive anymore has definitely made a difference in my overall experience with the service.
Review about: Technicals
Tracksuit purchase for Christmas gift
Even though the price was good and it arrived quickly, I was really annoyed that there was no way to contact customer service. I bought a tracksuit for Christmas, but I worried about being able to exchange it if it didn't fit after a couple of months. It definitely left me feeling pretty fed up.
Review about: Taxi2airport
Group transport from airport to hotel
Our gang of eleven really enjoyed our journey from the airport to our hotels in Cocoa Beach! The service kept us in the loop the whole time, which was great. Even though our flight was very late, the drivers were on time and got us there safe and sound. We were seriously impressed with the service and would recommend them to anyone needing a trustworthy transport. We'll definitely be using them again next time.
Review about: Alps2Alps
Last-minute cancellation
The transfer service was really good - nice car, the driver was very professional, and they arrived on time. But, the customer service was absolutely awful. Even though I've been using them for 15 years, they didn't show any compassion or willingness to help when I had to cancel suddenly because of a family emergency. It's clear that they care more about money than making customers happy, so sadly, I won't be booking with them again.
Review about: Ben's Natural Health
Total Health For The Prostate 180 Vegicaps
I bought the Total Health For The Prostate 180 Vegicaps and noticed that some of the pills were loose and broken inside the bottle. It was a shame to see that they weren't all in one piece as they should be. I suggest checking each pill's condition before packaging them in the future.
Review about: Evengreener
Water Buts
Really let themselves down..
Afraid my experience has been very much the same as others recently.
Ordering via the website is easy and straightforward, email thanking me for my order arrived within minutes, I knew delivery could be up to 14 days so no problem, happy to wait.
10 days later message from DPD saying my delivery was scheduled for the Tuesday (Saturday message arrived) wife took the day off and waited in...Nothing.
Tried contacting Even Greener but no call back and no response to emails.
To date we had two more notifications from DPD giving delivery dates but this time we checked and they hadn't even picked up the goods from E.G, Needless to say nothing arrived.
After 17 days and still no communication from E.G I sent an email asking for a full refund, amazingly had a message back within an hour apologising for the delay and my order cancelled and refund has been issued.
Its a real shame as I have purchased from them in the past with no issues, due to a severe lack of communication they have lost (yet another) customer.
Decided to order from Amazon for nearly the exact same items, ok £20 more expensive BUT delivered within 48 hours with full details, tracking and delivery notification.
Sorry Ever Greener but if you can not fulfil orders and you don't keep in touch with your customers, your going to loose every time.......Review about: OnBuy
Heavy duty two in one tradesman’s knife Rolson
Top quality product was recommended by a work colleague and I’ve since passed on the information to a friend of mine he’s bought the same knife arrived the next day very happy with the product indeed would definitely buy from Onbuy.com again
Review about: Lotto Social
euromillions syndicate
really like the extras they put on. you can be in the lottery and get lots of free stuff. And charity. what's not to like. just need to win the big one now, and retire, LOL
No good Company
Terrible have been taking money from my bank 3 times in same day .ask for refund waiting ,email nothing really happens,I want to cancel ,never again
These people are fraudsters. They took over £3,000 from my 80 year old father's credit card in just 3 months, and we could only stop it by closing the credit card down.
Tried to withdraw my winning (£6), months ago...still nothing. Despite replys stating they will look into it. Don't bother, stick to your normal lottery, much safer
I hope this syndicate is not the same as Lotto 777’s who are just fraudsters
Review about: Create and Craft
Patterns
Don't use this company. I am trying to obtain satisfaction from PayPal as order has never arrived. If you chase, you just get a standard reply stating parcel is with Hermes for delivery. If you check Hermes, you find the goods are 'expected from seller'. This continues for days until you are advised that delivery will be Thursday. You wait in, it doesn't arrive. You contact C&C and are told it will be Friday. You wait in again, it doesn't arrive. After another complaint; you are told it will be Sat 12-2 - nothing - until this is changed to 7-9pm. I needn't tell you that Hermes yet again do not deliver. I think this company is fraudulent.
I agree - do not buy from them as a lot of the items they sell can be found cheaper on the net, some with free postage just bought something (not from C & C )and it arrived within 2 days
I agree whole heartedly as I have just spent half the day chasing an identical problem
Review about: PrinterPix
I will not use Printerpix again
I have used Printerpix on many occasions and not had any problems but my last project (100 page photo book) has been completely ruined by this company and their very poor customer service. Having loaded, sized and labelled almost all of the pages, photos started disappearing from my book so I called them and after 20 minutes managed to speak to someone who said I must use Google Chrome and not IE (don't see that anywhere on the website). I was told that they were also having technical difficulties and everything would be ok in 24 hours. As this was the 1st time I had contacted them I had no reason to disbelieve this response so l waited and then tried again. My pictures had not been recovered so I upload and positioned them once again only to find that the next time I logged on the pictures had gone again. After more calls and technical problem excuses I rang and asked for the vouchers that I had purchased to be refunded. I spend 1/2 hour on the phone speaking with someone who could not make himself understood and had trouble understanding me. I was eventually told that a refund would be done and an email sent as confirmation. Needless to say no email arrived so I then used their chat line to speak to another customer advisor (Casper) who I must say was helpful and told me that there was no record of my previous phone call and no refund had been actioned. Anyway he managed to sort it out and I now need to wait for 10-15 days for the refund. Strange that I paid instantly using Paypal yet it takes them 10-15 days to pay me! So now I am thinking that I will just log on to my project and screen shot what was left of the album to help me put another one together with a better company but incredibly they have wiped out all of my photos which I can only assume is their policy when someone asks for a refund. So having wasted many hours, 3 phone calls and 3 chat calls I am left with nothing. Thanks Printerpix.
(What chance is there that this will get published?)
I’m not happy with this Lotto Social the just take money from my account and nothing happened and I want cancel