All reviews of Robertson
Review about: Bimago
Wall mural purchase
I was really chuffed to order a wall mural from this place called Bimago. The delivery came really quickly and I got my wallpaper in a jiffy. Even though I went for the standard quality, the paper was proper good quality and a doddle to put up. The patterns all lined up nicely and it looks just like the picture on the website. I definitely recommend it!
Review about: Sock Snob
Ankle socks ordered, received heel socks
I was well gutted with my latest buy from Sock Snob. I thought I was getting ankle socks with a comfy flexible cuff, judging by the snaps on the website, card, and packaging. But when they finally arrived after ten long days, they were actually heel socks, way too small for what I needed. The difference between what I thought I was getting and what turned up was a huge let down, a complete waste of money. I was after ankle socks to go under my trousers, not trainer socks.
Review about: Sinful
High-quality products and great customer service
I had a great experience with Sinful. Their customer service was fantastic, and the products I bought were even better than I expected. There was one faulty item, but they fixed it quickly and efficiently. I'm really impressed with how well they take care of their customers and how easy it was to get a replacement. I'll definitely be shopping with them again.
Review about: Uber
Transport service
As a customer, I thought the pricing was a bit dodgy and not quite right. The first quote they gave me didn't match up with the final bill, which made me feel like I'd been tricked and annoyed. And to make matters worse, it was really hard to get any clear answers or sort out the problem because the app was a bit shady. All in all, I wasn't happy with the service and won't be using it again.
Review about: Second Nature
Mindful & Healthy eating habits
Oh my goodness, I just had to share with you about this amazing thing I came across called Second Nature! It's sort of like this app that guides you towards healthier eating habits and all that jazz. I was expecting it to be all dull and rigid, but it's actually pretty awesome. They help you learn how to enjoy well-rounded meals that are also delicious. I've been using it for three weeks now and I already feel a lot healthier. You should definitely give it a go, it's totally worth it!
Review about: Urban Surfer
Skateboard deck
I recently bought a skateboard deck from this shop, but I had some problems with my order. I tried getting in touch with their customer service a few times, but I couldn't reach anyone for help. It looks like the company might be going through some financial difficulties, which is worrying for customers. I'd recommend being careful if you're thinking about buying anything from them.
Review about: ShopTo.Net
Fast Delivery and Best Prices
I always go to this online shop for my gaming stuff because they have amazing prices and super-fast delivery. Shopto is definitely my number one pick when it comes to buying games online. I would definitely recommend it to all gamers who want great deals and speedy service.
Review about: Currys PC World
TV and soundbar purchase
I went to this electronic shop the other day and I have to say, it was a really good experience. I'm not great with technology, but the staff there were so helpful and patient, giving me advice and helping me out with all the technical stuff. They had a great selection of products too, and I managed to find exactly what I wanted.
Review about: WestStein
Transfer service
I recently tried out a transfer service and it didn't go well. The platform didn't seem very reliable as my money didn't transfer when it should have, and I kept getting hit with unexpected fees. Dealing with these problems was really annoying, so I just wanted to give a heads up to anyone thinking of using this service.
Review about: Viaplay
Buffering issue
I'm really frustrated with the constant buffering problem that keeps happening every 5 seconds when I'm trying to watch something. It's really annoying and makes it difficult to enjoy anything. And to make things worse, the subscription costs have gone up recently which is just adding to my disappointment. Overall, I've had a really bad and frustrating experience.
Review about: ZoomDoc
Quick pain relief and medical certificate
I'm so happy with ZoomDoc! My GP was taking forever to get me a medical certificate, but ZoomDoc sorted it out in just 24 hours. They really came through for me after 6 weeks of waiting. I love it!
Review about: Lemon Pavilion
New furniture for my house
I'm really pleased with the new furniture I got from Lemon Pavilion. I had some problems with other shops, but Lemon Pavilion really came through for me. The delivery was really quick and the products are top-notch. The customer service was great, they were really honest and even gave me a heads up when the delivery guys were on their way. I also liked that I got confirmation and tracking info from the courier. I've already told all my friends and family about Lemon Pavilion, I highly recommend them.
Review about: 2GO Software
Bitdefender license purchase
The buying process was so annoying from beginning to end. For starters, the manual didn't match what I was seeing on my screen, so I got really confused. Then, even though I sent a bunch of emails with clear questions about Bitdefender, the replies I got were totally irrelevant, one time they even gave me info about Norton instead. It amazed me how poorly handled this whole thing was. Finally, after a phone call, my question got sorted out, but the whole thing just left me feeling super annoyed and let down.
Review about: Boxt
Got stuff fixed
I had some things sorted out by these people who came over to my place. They were really nice and got everything done pretty fast. The guy who came today was really skilled at his job, and he even made me laugh 😁
Review about: Bee Inspired Clothing
Oversized hoodies and joggers
I got some big hoodies and joggers from the same place I always do, but now they've gone and put this fancy logo on them. I prefer how they looked before, they were much cooler back then. It seems like now they're just showing off instead of being cool and straightforward like they used to be.
Review about: Diamonds Factory
Shiny ring for my ma
I bought my mum a lovely ring from this place and it was really nice! The staff were so friendly and helped me choose the best one. They even gave me advice on how to look after it. I will definitely be returning in the future.
Review about: Donald Russell
High quality products
I bought some really good stuff from this company not long ago, and it was all great until something went wrong. But when I had to deal with their customer service, they were not very helpful. They seemed to be blaming me for the problems with the new products I bought. Even though I've been a loyal customer for ages and have recommended them to my mates, I won't be using their services again because of the bad customer service.
Review about: Carphone Warehouse
New phone
I recently bought a new phone from this website and it was really easy to order. The delivery arrived really quickly, the very next day in fact. I also thought the price was pretty good, I reckon I got a decent deal.
Review about: Mattress Man
Fast delivery and quality mattress
I bought a mattress from this store not long ago and I was really happy with how quickly it was delivered and the great quality of the product. The mattress is top-notch considering what I paid for it. I'll for sure think about shopping here again in the future and I would definitely suggest it to others.
Review about: Discount Supplements
Whey protein purchase
The website was dead easy to use and had some cracking deals that really tempted me into buying more than I'd bargained for. The checkout was a doddle, and the whole thing went without a hitch. The delivery came quicker than I thought and was top-notch. Overall, it was spot on, and I'd definitely give this company a big thumbs up to anyone looking.
Review about: Prestige Hampers
Hampers purchase from the E.U.
I've recently ordered three different hampers in various sizes and I must say, I was really impressed with the quality and service provided by the customer service team. One of the items did arrive a bit late because it was being delivered to the Isle of Man, but the team was super helpful in sorting it out for me. I've used Fortnum & Mason and John Lewis in the past, but Prestige is definitely giving them a run for their money.
Review about: Minerva Crafts
Fabric purchase
I bought some fabric from this company not long ago and I have to say, I was really let down by the whole thing. I saw a discount coupon on their website but when I went to pay, it didn't work. I got in touch with customer service and they told me the coupon was no longer valid, even though it was still being promoted on different parts of the site. They didn't try to make up for their mistake by honouring the deal or offering any kind of compensation for the hassle. It's pretty frustrating when a company that big and well-known doesn't take responsibility and care for their customers properly.
Review about: Book My Garage
Service & MOT
I had a great experience at this garage! The staff were super friendly and really helpful, they took the time to explain everything to me in a way that made sense. My MOT got done quickly and efficiently, and I felt reassured that my car was being looked after well. I'll definitely be going back to this garage for all my future services.
Review about: Geronigo
Quad bike session at Uxbridge
I had actually booked a session for quad biking that was supposed to take place at 2:30pm on Saturday October 15th, 2022. Unfortunately, there was a family emergency as my father was rushed to the hospital in a critical condition. I had to quickly fly back to Belfast on Friday October 14th. Thankfully, my father started to get better and I was able to return on Sunday October 16th.
I missed a call from the instructor reminding me about the quad biking session on Saturday, but my phone was on silent due to visiting hours at the hospital. I reached out to customer services to explain the situation and ask for a rescheduled session at no extra cost. However, they labelled it as a "no show" on my part. I found the company's response to be really unfair and unreasonable, especially given the circumstances that were completely out of my control.Review about: Weekend Offender
Tracksuit bottoms and matching T shirts for Xmas
I wouldn't recommend splashing out on these tracksuit bottoms - they're really poor quality! I got them as a Christmas gift for my grandson, and they're falling apart already. I've had to chuck them in the bin! It's shocking considering how much they cost. On the bright side, the T-shirt is pretty good. I won't be shopping there again.
Review about: Keen Gardener
Defective purchase resolved
I had a bit of a problem with something I bought from this company not so long ago and I have to admit, the way their customer service team handled it was really impressive. As soon as I got in touch with them about the issue, they were right on it and came up with a solution that totally surprised me in the best way possible. It's obvious that Keen Gardener really cares about their customers and is prepared to do everything they can to make sure people are happy with their service. I definitely think this company is worth a try for anyone who wants a gardening supplier they can rely on.
Review about: Motoin
Various items
I have to admit, I was really impressed with the way the team at this online store kept in touch. It was nice to know what was happening with my order and when it was on its way. Everything happened pretty fast and smoothly, which was great. I've bought a few things from this store now and every time has been a good one. I'd definitely suggest this online shop to anyone after some motorcycle gear.
Review about: Simply Business
First-time customer satisfaction
As someone who was using their services for the first time, I have to say I was really impressed! The lady who helped me was so nice and took the time to explain everything to me. Her professionalism and patience really made me feel like a valued customer. In the end, the service was excellent and went above and beyond what I was expecting.
Review about: Alfa Travel
Short holiday at a wonderful hotel
I recently had a short holiday at an amazing hotel and it was such a lovely experience. The staff were so friendly and helpful, which really made my stay even better. The rooms and public areas were clean and well-kept, creating a really cosy atmosphere. The menu had a good variety and the food was tasty, hot, and served quickly. I especially loved going on the river and harbour cruises in the beautiful resort town of Exmouth. Overall, I thought it was really good value for money and I would definitely think about booking another holiday there in the future.
Review about: Vodafone
New phone contract
I really can't fault the service I got. The guy helping me knew his stuff, was really patient and friendly the whole time. He answered all my questions and made me feel important as a customer.
Review about: Running Point
Expensive running shoes
I got these amazing running shoes on sale, but when they arrived, they were way too small! I double-checked my order and the invoice, and I definitely picked the correct size. Luckily, the returns process was a breeze. I sent them back with a tracked service from the post office, and they confirmed receiving them within 3 days. However, I've been waiting ages for my refund now. They only responded to my first email saying they won't send the right size shoes but will refund me. Since then, nothing. I've tried emailing them from different addresses, but they're avoiding me. And their customer service number just plays music endlessly!
Review about: ParcelHero
Parcel delivery service
I've used this parcel delivery service two times now and I have to say, I've been really impressed with how they handled everything. The delivery was super fast and efficient, plus I liked that I didn't have to bother with printing out any labels. The customer service was top-notch as well, with friendly staff who helped me out every step of the way. All in all, I'm really happy with the service and I'll definitely be using it again in the future.
Review about: Noracora
Two white sweaters in one order
Trying to get rid of duplicate items from my order is such a pain. It's happened to me so many times and it's really annoying. I ordered one white sweater, but somehow I got sent two. I don't want two of the same thing, so now I have to go through the hassle of sending one back. And to make matters worse, I had to get my husband to help out so we could qualify for free shipping. Dealing with all these problems is just such a headache.
Review about: Honeypot Furniture
Sofa purchase
I recently bought a sofa from this furniture shop, and I have to say their customer service really impressed me. Unfortunately, the sofa I got turned out to be faulty. But when I got in touch with the customer service team, they were quick to respond and sent a new part to fix it. Even though the replacement part didn't solve the issue, the store team was very sorry and did everything possible to make sure I was happy. They made arrangements to collect my faulty sofa and replaced it with a new one that I picked out. I'm really happy with how everything turned out and the great service I got all along. Fatima, especially, was brilliant - she kept me updated and sorted out all the details. I love my new sofa and am so grateful for the amazing customer service from this store.
Review about: Wendy Wu Tours
Small group travel experience
My first time doing small group travel was a total disaster. I've had good times with other companies in the past, but this trip with 28 people was just awful. The guide was no good, didn't know what she was doing, and struggled with English. I had requested a small group tour, so I was let down by the size of the group. The tour was pricey and definitely did not meet my expectations.
Review about: Serenata Flowers
Bouquet purchase for Mother's Day
I ordered a lovely bouquet for Mother's Day from this company recently, and I must say I was really impressed with the service. The website made ordering super easy with a great choice of affordable bouquets available. I was pleased that the flowers arrived on time, even on a Sunday. Getting email updates about my delivery was a nice touch and kept me in the loop. All in all, I had a great experience and will definitely be using them again.
Review about: Your Stride
Confidence Boosting Mobility Aid
I recently bought a mobility aid from Your Stride and I have to say, it's made a big difference for me. I've had trouble getting around and had a couple of falls in the past year, which really knocked my confidence. But since using Your Stride, I've seen a noticeable improvement in how well I can move. My daughter used to worry about me going out alone in case I fell, but now she's seen how much Your Stride has helped me, she's feeling more relaxed. Just the other day, I even managed to go to a hospital appointment on my own, something I wouldn't have dared to do before having Your Stride. I'm really thankful for the independence and confidence Your Stride has given me, and I've already told my friends about it in case they could benefit too. Thank you, Your Stride!
Review about: Charli
Knitwear purchase
I've just found this amazing shop for all my knitwear, and I've bought three things already. I have to say, I'm really impressed with the quality, style, and colours of each one. The material feels so soft and is really top-notch. I had to return one item because I didn't like the colour, but the refund was quick and easy. I'll definitely be going back for more!
Review about: Leekes
Sofa purchase
I recently bought a sofa from the shop and I have to say, I had a fantastic experience from the beginning to the end. The process of ordering was easy and quick, and I got frequent updates on the expected delivery times which I found really helpful. The delivery arrived on time, with two really polite and friendly delivery men, who gave great service with a smile. They were a real asset to the company and I was really impressed with how professional they were.
Review about: ParcelCompare
Parcel booking disappointment
I had a bit of a nightmare recently with booking a parcel collection online. I had arranged for my parcel to be collected on a Monday and waited all day for the courier to show up, but they never did. I tried to get in touch with the company, but I never got a response. The website kept saying my parcel was still uncollected, which was really annoying and made me feel like they weren't taking any responsibility. In the end, I had to cancel the collection at an extra cost and use a different courier service for collection, which ended up costing me even more. The whole thing has made me doubt the website's credibility and the quality of their services.
Review about: Dickies Life
First-time online order
I mean, waiting more than a week for an online order these days is just ridiculous, isn't it? I reckon I could have jumped on a horse and cart and got my stuff quicker. It's just not on, the inefficiency is totally unacceptable.
Review about: Luksusbaby
Dollhouse and accessories purchase
I just bought a dollhouse and some accessories from an online store. To be honest, I was really impressed with the customer service I got. The staff really knew their stuff and helped me out every step of the way, making sure I got everything just right. It was all really smooth and professional - I'm definitely a happy customer now.
Review about: Global Airport Parking Services
Meet and Greet Parking Service
I used the meet and greet parking service from this company recently and I was really let down by the whole thing. I thought it would be easy and stress-free like they said, but it was a completely different story when I got to the airport. Instead of a friendly meet and greet, I was told there would be extra charges if I wanted my car back. It was a really disappointing experience and I wouldn't suggest this service to anyone who needs a trustworthy parking option.
Review about: Soho Home
Furnishing assistance from Sarah
I just want to say a big thank you to the amazing help I got from Sarah over at Soho Home. As I was sorting out my new place with furniture, Sarah was there whenever we had loads of questions. She was so patient while we took our time making decisions and she was super professional in everything she did. Sarah really knows her stuff when it comes to the business and products, which made the whole experience fun and informative. But most of all, her kind and caring attitude made the whole thing easy and without any stress.
Review about: Wallis
Return Policy
I've had a bit of a bad time with the return policy at this shop recently. Turns out, they charge per parcel for returns, which can end up costing quite a bit. What really got on my nerves was that you can't mix items from different parts of the shop in the same parcel, even if they're all in one order. It wasn't explained to me when I made the order, so I felt a bit tricked. Because of this, I won't be shopping at this store or any of its other brands again.
Review about: Una Mattress
Mattress quality issue
The mattress ended up sinking after just 11 months of use, even though it was supposed to be top of the line. I weigh only 9.5 stone, so I really shouldn't have been having problems with it so quickly. I started getting backache, and when I checked, it was pretty obvious that there was a big dip in the middle. Sorting out the issue and getting a refund turned into a real nightmare - it ended up taking a total of 2 months! The whole ordeal was incredibly stressful, and to top it off, they deducted nearly 10% from the refund. The company's lack of urgency and poor customer service was really disappointing.
Review about: Brook + Wilde
Mattress purchase
I bought a mattress online a while back and the service I got was really disappointing. I was looking forward to getting my new mattress but then I was told that the company had shut down and couldn't fulfil my order. I was really surprised and annoyed by this lack of honesty. On top of that, I found out that the company is still selling mattresses even though they said they had closed. I feel like I've been lied to and tricked, so I wouldn't recommend anyone else to do business with them.
Review about: Musicroom
item arrived fast
I received my order really quickly from Musicroom, so I reckon I'll definitely buy from them again. I do miss having physical shops though, online shopping is convenient but nothing beats the experience of going to a real store.
Review about: Vintage Cash Cow
Quick sale
I wasn't really sure if I got the right amount of money, but hey, at least they paid me something for all my old junk. Selling my stuff was dead easy and they paid me quick, which was ace.
Review about: eDreams
Charged for unused service
I had a terrible experience with the service last year and was really surprised when I saw that I had been charged again this year, even though I hadn't used it at all. When I spoke to HOO7 about it, he wasn't able to give me a refund but he did give me a 90 USD voucher, which was nice of him. He was really friendly and understanding about the whole situation.
Review about: Boux Avenue
Strapless bra purchase
This bra is amazing! I found it on social media and thought I'd give it a go after hearing great things about it. And I have to say, it really lives up to the hype. It's super comfy and you can't even see it under clothes. I wear it loads and ended up getting it in different colours too. It's definitely become my favourite bra.
Review about: headout
Ticket purchase issue
I bought some tickets for a tourist spot using this website and unfortunately, I haven't got my tickets yet because there was a big delay. I did what they said and asked for a refund on their website, but I still haven't heard anything back from them about my refund. I've tried emailing them many times but they haven't replied at all. It's been nearly two weeks now and I'm still waiting. It's really annoying and disappointing that they're not keeping their word about giving me a refund.
Review about: Insure4sport
Quick and Efficient Purchase
I was really impressed with how quickly they got back to me and how helpful the customer service was when I made my purchase. The person who helped me was not only quick to pick up the phone, but also really nice and efficient when it came to sorting out my payment. It was a really easy and stress-free process all the way through, which I was really grateful for.
Review about: Outlaws Amsterdam
Ring and Necklace
I recently bought something from this company based in The Netherlands, and I have to say, I was quite disappointed. It always takes longer for the delivery to arrive than they promise, which makes me wonder if they're actually accurate with their shipping times. In my last order, I got a ring and a necklace. The ring was top-notch, really impressed me. But the necklace was a total letdown - it was terrible quality and looked nothing like the picture online. The difference in quality between the two items was frustrating, and now I'm not sure if I want to buy from them again.
Review about: Sprout Social
Social media management software
This social media management software used to be really great. But now, the customer support team has really dropped the ball. Not only has the price doubled, but the software doesn't work as well as it used to, and the customer support team doesn't seem to know what they're doing. They can't even find active accounts or solve problems for their customers. I wouldn't suggest using this software at all.
Review about: ComputersDeal
Laptop
I bought a laptop from this shop not long ago and I have to say, I was really impressed with the whole experience. The customer service was excellent, the staff knew their stuff and helped me pick out just the right laptop for what I needed. Ordering it was easy and straightforward. The laptop itself is really good quality and works perfectly. Overall, I'm really happy with my purchase.
Review about: Hudson Shoes
Shoes never arrived
I ordered some shoes and they never arrived. They claimed I refused delivery, but that's not true. It took ages for them to refund my delivery fee! When I inquired about my shoes, they simply said they were out of stock with no explanation. I reckon they never actually sent them in the first instance! Really disappointing!
Review about: JustAnswer
Italian citizenship enquiry
I was a bit unsure at first about the inquiry but I was really pleased with the quick and helpful response I received. I got a thorough explanation of everything I needed to know and the steps I needed to take. I'm really happy with the service.
Review about: The Beauty Store
Revlon lipstick set and W7 mascara
I recently bought some stuff from the beauty shop and, to be honest, it was a bit of a mixed experience. The delivery was speedy, and I was really happy with the Revlon set of 5 lipsticks I got for £8.99. They were exactly what I expected. But when it came to the W7 mascara I got for £1.99, I was really let down. The wand seemed almost empty, and I had to double-check it wasn't my old mascara. Turns out, this mascara wasn't even on their website, which made me feel like they were trying to get rid of a rubbish product without being upfront about it. It was a real shame, especially because I would've happily paid more for a better mascara.
Review about: OFFICE Shoes
Received Worn Shoes
I can't believe it, this place has some nerve! I ordered two pairs of shoes, and when they turned up, they were clearly already used! Properly disgusting, I mean, who even thinks it's ok to send out something like that to a customer? It's just ridiculous and totally unacceptable. Needless to say, I won't be shopping here ever again.
Review about: Desigual
Dresses not received
I'm still waiting for my dresses to arrive in Denmark. I don't get why this keeps happening, especially when they're saying they're working on making things better for customers. Just send me my dresses already! I'd rather have the dresses than a refund.
Review about: Bstn
T-shirt purchase
This t-shirt from Bstn is just what I hoped for, and it's even better than I expected. It fits perfectly, the quality is really good, and it arrived pretty fast. I liked that I got constant updates on where it was during shipping, that's always helpful. Plus, the price was spot on, which is a bonus. I would definitely recommend it.
Review about: Nevisport
Ski pants purchase
As a big skiing fan, it's so important for me to have the right gear. I recently bought some top-quality ski pants from the store and honestly, I am so impressed with how it all went. It was so easy, from checking out their website to getting my order super quickly. The pants are even better than I expected and the price was really good too. I reckon anyone who loves the outdoors should check out Nevisport for top gear and service.
Review about: Tooled Up
Spanner set
I bought a spanner set from this place and it was such great value for money. The only problem I had was that it was a bit tricky to order online, but once I got the hang of it, everything went really smoothly!
Review about: iMyFone
Failed file recovery
Unfortunately, they couldn't recover my file. The support team really did their best to assist me. Luckily, in the end, I got refunded as they promised. Fantastic service!
Review about: PuzzleUp
Puzzle purchase from overseas
I was really surprised by how quickly the puzzle arrived - it came sooner than I thought it would! The quality of the puzzle was even better than I hoped and I'm really happy with my purchase. It's clear that lots of people love these puzzles, and I can understand why - they're really great. I would definitely recommend giving this company and their products your support.
Review about: Straight My Teeth
Teeth straightening treatment
I've had this treatment to straighten my teeth and it was going well until the last aligners didn't finish the job properly. I needed a few more to close the gap between two teeth, but the company went out of business. Despite that, my teeth look much better than before. I'm planning to get some bonding to fix the little gap. My teeth hurt and there were some gaps during the treatment, but I guess that's normal, isn't it? I feel sorry for those who got left hanging halfway through their treatment.
Review about: Bluecrest Wellness
My check-up
I just had my check-up and it was really quick and easy. The nurse was lovely and gave me all the info I needed. Got my results back fast, so I can show them to my doctor. Might even do it again sometime!
Review about: Direct Stoves
Stove parts purchase
My experience with Direct Stoves was absolutely brilliant. When I got in touch to check about which parts I needed, the staff were so helpful and really knew their stuff. They helped me choose the right parts and made sure they were sent out to me quickly. The parts arrived promptly and were top quality. I was really impressed with the service from Direct Stoves and would definitely go back to them in the future.
Review about: Car Parts 4 Less
Excellent service, top quality car parts
I've been a loyal customer of this company for many years now, and I must say, their service is always top-notch. Whenever I need a new car part, I know I can count on them to give me high-quality products at great prices. They offer a wide range of parts, and I've never been let down by the quality of the items I've bought. Their website is user-friendly, which makes it easy for me to find the exact part I need for my vehicle. I've recommended this company to many of my friends and family looking for car parts, and they've all been impressed with the service they've received. Thank you for consistently delivering such excellent service and products.
Review about: Bogner
Bought some clothes
The clothes were alright, but the delivery and customer service were terrible. They take forever to reply to emails, don't give any indication of when things will arrive, and their customer service agents can't speak English properly. It's just not good enough!
Review about: Petwise
Claim submission process for pet insurance
I had to make some claims for my elderly pet in his last few months, and I must say, the whole process went really smoothly. The vet did all the forms based on the treatment my pet had, then I sent them off without any trouble. Just a couple of weeks after my pet passed away, the claims were all sorted and the money was in my bank account with no delays. On top of that, I got a refund for the part of the year that we didn't use the policy for. I was really impressed by how quick and professional Petwise Insurance was, and I wouldn't think twice about using them again if I need to.
Review about: Black Label Grooming
Hair grooming products
I recently had an extremely frustrating experience with this grooming company. I've been a loyal customer for years, but I've had to deal with their deliveries constantly arriving late. However, my last order, which I placed in September 2022, has been the final straw for me. Despite them taking my money straight away, I still haven't received my item, even though it's now November. I've tried to get in touch with them through emails, calls, and social media messages, but I haven't had any luck. This level of incompetence and lack of care for customer service is just not acceptable.
Review about: Solbari
Long sleeve women's polo shirt ultra sensitive
I bought this long sleeve women's polo shirt called "Ultra Sensitive" and it looked really nice, but I was let down by the quality. It started to wear out after just a few months, with the fabric getting thin and developing lots of little holes and discolouration around the neckline within a year. When I contacted the company to raise my concerns, they didn't seem bothered at all and didn't offer a replacement. I was hoping that for the price I paid, it would last me a long time, but sadly it didn't. I feel like this purchase wasn't worth it in terms of quality and durability.
Review about: Sky
Faulty services, high price
I've been having a lot of problems with this company since the start of the year and I've had enough. I pay a lot every month but I'm not getting the service I deserve. I spend ages on the phone, have to keep resetting my devices, and have to take time off work for engineers who don't seem to know what they're doing. It's not on. It's like they're just sending random people who have no clue. If there was a rating for how bad they are, I'd give them 5 stars.
Review about: Calendar Club
Jigsaws for parents
I bought some jigsaw puzzles for my folks and they were really good quality. They arrived right on schedule which was great. I was well chuffed with the service and would definitely buy from them again.
Review about: Travelup
Flight booking experience
I suggest booking directly with the airline to avoid any hassle. I thought I was being smart by using this service to save some money, but it actually ended up costing me more in the end. Firstly, they got my name wrong on the ticket, leading to a lot of stress and wasted time. When I tried to correct it, they had the nerve to ask for an extra £75 for their mistake. It felt like a complete scam, and I wish I had just booked directly with the airline from the beginning. Lesson learned.
Review about: Welzo
Quick response from customer service
I just wanted to ask about my delivery and Anna from customer service sorted it out quickly for me. She reassured me that my order was already on its way, which was a weight off my mind. I really found Anna to be very helpful and I'm grateful for her efficient help.
Review about: Made With Love and Sparkle
My super cute personalised gift
I received my order really quickly and the company made sure to keep me informed throughout the whole process. The gift was wonderfully wrapped in bubble wrap and looks so beautiful with the personalisation. I'm sure the people receiving it will absolutely love it. Overall, I've had a great experience dealing with this company and the gifts really have that special touch to them.
Review about: WorldRemit
Money transfer service
I've been with this company for more than 5 years now, but I've had to take a step back from their services because of some recent bad experiences. They used to be so quick and reliable, but now it feels like it takes ages for them to sort out transactions that they promised would be done in hours. I've been running into problems with the recipient's details, even though I've been using the same info for years. And to make matters worse, there's no way for me to update or cancel the transaction, so my funds end up stuck in limbo for way too long.