Nails inc Reviews

: 26

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38% Would buy here again

Most relevant positive review

  2024-05-16
Long-lasting, quality polish i
This nail polish is honestly brilliant! It stays on for ages compared to other brands I've u...Read on
Justine Davies

Most relevant negative review

  2024-05-29
Nail polish and nail care prod
I'm really disappointed with my recent order from an online shop for nail polish and nail ca...Read on
William Saunders

Review with most votes

  2019-04-06
Very special
One stop solution . This shop is also in my list. Manicure and pedicure two important area of be...Read on
Mary

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    Be Your inc.credible self from an advent calendar

    I recently gave the Be Your Inc.redible Self nail polish a go from an advent calendar and I have to say, I have never seen such amazing results from a nail polish before. Although it came from quite a pricey advent calendar, the way this polish performed totally impressed me. I've applied it three times already and every time, it has stayed on without chipping or losing its colour. Even with my hands always exposed to cleaning products because of my DIY projects, this polish just won't come off. It's really impressive how well it sticks to the nails.


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    Nail polish purchase

    I bought a nail polish from a nail salon recently and I was really disappointed with it. They had loads of nice colours to choose from, but the polish didn't last very long at all. Just a day after putting it on, it started chipping and coming off the edges of my nails, even though I followed the instructions properly. It was annoying because I thought it would stay on longer, especially as I wasn't doing anything that tough. In the end, I felt let down and wished I hadn't wasted my money on a product that didn't live up to what I hoped for.


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    Nail polish purchase

    The nail polishes I bought from this store were really great - they stayed on for days without chipping, despite me always washing my hands and being tough on them. The ordering did take a bit longer than I thought, with a few days to process and ship, but the customer service team were so helpful. They even refunded me for an item that was out of stock, which was a nice surprise. All in all, I'm really happy with my purchase and will definitely be coming back for more because of the beautiful colours and top-notch quality products.


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    Nail polishes collection including blue shades, neon colors, and a candy shade for Valentine's Day.

    I've been coming to this nail salon for two years, and I have to say, the nail polish selection here is amazing. My top picks are the blue shades like Santorini and Buckingham Palace, as well as the neon colours and sweet candy shade for Valentine's Day. The quality is fantastic, and my nails always look super shiny after using them. I would definitely recommend these products to anyone who wants to impress their teachers and friends with a stylish nail look.


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    Set of 7 nail polishes

    I bought a set of 7 nail polishes from the store because they said they would last for a whole week. So, I gave them a go. I made sure my nails were all clean and followed their advice by using their base and top coats. But, I was let down when the polish started chipping after just a day of doing regular stuff. It made me think that their claims about it lasting long were a bit exaggerated, especially for people who are always on the go.


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    Nail polish and nail care products

    I'm really disappointed with my recent order from an online shop for nail polish and nail care products. I placed the order a few weeks back, expecting it to arrive within 3-5 days as promised. However, I haven't received anything yet which is a bit of a letdown. Despite trying to get in touch via social media and email, I've hardly had any response from them. Customer service is so important for any business, so it's really disappointing to see Nail Inc not taking it seriously. Because of this, I'm now looking at other brands for my nail care products and will be asking for a refund for my order. Businesses need to focus on having good customer service to keep customers coming back and maintain a positive reputation. Nail Inc could really improve by being more responsive to customer inquiries.


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    Nail polish rapid remover pot and nail polishes

    Oh my gosh, I tried out this nail polish remover for hands and it was terrible! Honestly, it didn't do anything. Such a waste of money, if you ask me. And don't get me started on those nail polishes - they're way too thin and streaky. What's the point, right? They barely last a few days before they chip. I splurged on these items but I definitely don't think they're worth it.


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    Long-lasting, quality polish in a variety of colours

    This nail polish is honestly brilliant! It stays on for ages compared to other brands I've used, plus the bottle shape makes it really easy to grip when I'm painting my nails. The brush is such good quality and there's a great selection of colours for any event. Whenever I wear this polish, I always get compliments on my nails. I can't recommend it highly enough.


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    Very special

    One stop solution . This shop is also in my list.
    Manicure and pedicure two important area of beautification. I have set for these works instead wasting big money in parlours.
    All means all, light and semi light shed polish I have from Nails..
    I do care my nails and Nails cares about us.


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    Vegan nail polish purchase

    I was blown away by the vegan nail polish selections they had at that place. It's good to hear that they don't test their products on animals or use any cruel methods to get their ingredients. I really admire their dedication to ethical standards.


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    Thin and streaky nail polish

    Oh my gosh, this nail polish is honestly the worst I've ever tried. It's way too thin and streaky, I had to apply three coats just to make it look somewhat decent. And let's not even talk about the brush - it's probably the worst brush I've ever come across. It feels really cheap and low quality, hardly any bristles on it. Giving it even one star was a stretch, I definitely won't be purchasing this product again. Seriously, it's so terrible that I wouldn't even take it for free.


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    Gel nail polish

    I ordered some gel nail polish a while back, and honestly, it was a complete nightmare. They said it would arrive in a few days, but a whole week later, my order had not even been processed. To make matters worse, they had already charged my card! I tried contacting them multiple times through email, and all I got was a generic response about them "looking into it". Seriously? Is that the best customer service they could provide? There wasn't even a phone number to call, just back and forth emails. I mean, it's 2021 for goodness sake, who has time for that? When I'm spending my hard-earned money, I expect much better service.


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    Blue marble effect and pink marble effect nail polishes

    I recently bought a blue marble effect and a pink marble effect nail polish from the company, thinking it would be a fun addition to my holiday nail look. However, when the items arrived, I was really let down to see that they were faulty. The polishes were actually black and watery, completely different from what was promised. I've tried reaching out to the company multiple times via email and phone, but I haven't received any response or solution. This poor customer service is totally unacceptable and has left me feeling annoyed and unsatisfied. I won't purchase from this company again and will steer clear of their products in the future.


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    Gel nail polish set

    I bought a gel nail polish set from Nails inc not long ago, but I've had a nightmare experience with their customer service. I placed my order more than two weeks back, but it seems like the shipment got lost in the warehouse before it even made it to the courier. I've been trying to get in touch with someone from customer service, but every time I call, I just get passed around without any real help. A week ago, they said the warehouse was looking into the problem, but we're now into the second week and there's still no solution despite my constant checking in. I'm really let down by the poor communication and lack of efficiency in handling this issue.


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    Online order cancelled but still received unwanted items

    I bought something online and then changed my mind within a couple of hours, so I decided to cancel the order. I got an email saying the order was cancelled, but then a week later, I was charged for the items and they were already on their way to me. When I contacted customer service, they either lied or didn't properly check, saying the order was cancelled. Now, they're saying I have to pay to send back items I never even wanted. I can't even get through to anyone now. The customer service is absolutely terrible, and I won't be buying from here again.


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    Nail polish

    I wanted to give you a heads up - the customer service at this place is absolutely awful. I tried giving them a call, but I got a message saying the mailbox is full. I also sent them an email, but unfortunately, I didn't get any response. To be honest, it's pretty disappointing and they really should work on how they communicate with their customers. I've definitely decided that I won't be shopping here again.


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    6 x nail varnishes

    I ordered 6 nail polishes online, but when they came, 3 of them were smashed. I tried to contact customer services to let them know, but I called for over 2 hours without getting through to anyone. It was really annoying and disappointing to receive such bad customer service.


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    Christmas order, missing nail polishes

    I am really disappointed with my recent Christmas order from the brand. I have always been a loyal customer and had great experiences with ordering and delivery before, but this time was a total letdown. I ordered on the 26th of November, well ahead of the festive season, but the order was severely delayed. After lots of follow-ups, it finally arrived but the nail polishes I ordered were missing. Royal Mail took the blame and apologised, but the real issue started when I tried to contact the brand for a replacement. I've tried emailing and calling, but it's been useless. I feel frustrated and ignored. I know Christmas is a busy time for retailers, but the lack of response and help from the customer service team is unacceptable. Nails Inc, your customer service during this holiday season has been really disappointing.


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    Nail polish purchase

    The order I placed took longer than I thought to get sent out. The nail polish is alright - it dries fast and I like the colours I picked. But, it only stayed looking good on my nails for about a week at most before it started to chip quite easily.


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