Office Furniture Online Reviews

: 20
70% Would buy here again

Most relevant positive review

  2024-05-26
Desk order delayed, offered a
I ordered a desk last Tuesday, but it took months to arrive as a replacement because of some dela... Read on
liam

Most relevant negative review

  2024-04-12
Defective chairs
I bought these chairs from this company, but they turned out to be really disappointing. I got tw... Read on
T. Smith

Review with most votes

  2024-04-06
Black ergonomic electric desk
So, I've been on the hunt for a new ergonomic electric desk for a while now, and I've f... Read on
A. Clarke

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    Black ergonomic electric desk

    So, I've been on the hunt for a new ergonomic electric desk for a while now, and I've finally come across the perfect one at Office Furniture Online. I've tried out some cheaper options from other online shops before, but they just didn't cut it, had to send them back more times than I can count. But this desk from Office Furniture Online? It's exceeded all my expectations in terms of quality and size. The features on this desk are amazing, and I'm absolutely chuffed with my purchase. I don't usually bother with leaving reviews, but the service I got from Office Furniture Online was outstanding, so I felt like I had to share my positive experience. I'd definitely recommend giving this store a go, their products are top-notch. Big thanks for giving me such a great buying experience!


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    Office chair purchase

    I bought an office chair from this company not too long ago and I have to say, the customer service was top-notch. When I found out that the chair I wanted was going to be late, they got in touch with me first to let me know. They even offered me some different colour options that they could send out straight away. They were really proactive about solving the issue, so I didn't have to hang around waiting for my original choice to come in stock. In the end, I got the chair just 72 hours after placing my order, which was pretty impressive. All in all, I was really happy with the service and how they kept me updated every step of the way.


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    Sit-Stand Office Desk purchase

    I bought a Sit-Stand Office Desk from Office Furniture Online not long ago and I have to say, I am really impressed with the quality of it. I placed my order on a Monday and was surprised to see it arrive the very next day, before noon! The desk is German-made and the workmanship is fantastic. It's quite heavy, which shows how well-built and made of high-quality materials it is. Every piece fits together perfectly and feels really sturdy. I'm confident that this desk will last me a good while and I'm very happy with my purchase.


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    Office furniture purchase

    I bought some office furniture from an online shop the other day and I was pretty happy with how everything went. The delivery was quick and the stuff was packaged up nice and secure so nothing got broken on the way. The furniture turned out to be better quality than I expected for flat pack stuff. The only trouble I had was with the backboard - it was a bit too long or the slots weren't quite deep enough, so the top didn't fit quite right. It wasn't a big deal though, I managed to sort it out pretty easily.


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    Desk order delayed, offered a replacement desk at the same price

    I ordered a desk last Tuesday, but it took months to arrive as a replacement because of some delays. I was originally told it would come on Wednesday, but there were problems with the delivery address. Eventually, the desk turned up at 4:40 pm.


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    Fancy chair upgrade

    I wanted to get this really cool chair for my room, but it was taking forever to arrive. The people at the store were really nice and actually offered me a fancier chair for the same price! It was really awesome and they handled it all very professionally.


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    Deluxe Air Lumbar chair

    I recently bought this awesome Deluxe Air Lumbar chair for my home office and I have to say, I am seriously impressed with how it turned out. The chair came with hardly any assembly needed, which was a big bonus for me because I'm not very good at that kind of stuff. The quality of the chair is amazing and I haven't seen another chair that's as comfy and adjustable for such a good price. As soon as I sat in it, I could tell the difference in the back support and the chair looks super high quality.


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    Ergonomic office chair

    I've just got my new ergonomic office chair from this company and I have to say, I'm really pleased with it. It's not too expensive, super comfy, and feels really sturdy. The delivery was quick, which is always a bonus when you're in need of new furniture. The only downside was that the packaging was a bit of a mess when it arrived, all battered and torn open. But luckily, nothing was missing so I can't grumble too much. All in all, I'm pleased with my purchase.


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    Office chair purchase

    I bought an office chair from an online store not long ago and I have to say, I am really impressed with the service. The staff were so helpful and quick to respond, making sure I picked the right chair for me. Terri and Alex were especially great. The chair itself is fantastic quality, and it's made working from home a lot more comfortable. I'm really happy with my purchase and the whole experience with this company was brilliant.


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    Quick delivery, polite staff, good knowledge

    I recently bought some stuff from this company and I was well chuffed with the service they gave me. The delivery was bang on time and the staff were dead polite and really knew their stuff. They guided me in picking out just the right office furniture for me and I'm proper pleased with what I got. I'd definitely recommend this company to anyone looking for office furniture.


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    Office chair upgrade

    I ordered a chair that wasn't in stock, but they offered an upgrade at the same price and next day delivery. I'm really pleased with the service I received.


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    Defective chairs

    I bought these chairs from this company, but they turned out to be really disappointing. I got two to replace my old ones, but both ended up breaking in the same way. They didn't last as long as I expected, even though they were quite expensive. I contacted the company about the problems, but their response was really disappointing. The chairs were not good quality, the leather was coming apart, and the padding went flat fast. The armrests also had problems, even though I didn't use them much. All in all, a total waste of money.


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    Cracked Cleartex Chair Mat

    I recently bought a chair mat from this online shop, specifically the Cleartex brand. Unfortunately, the mat cracked and split after just two weeks, so I couldn't use it. I got in touch with customer service, but didn't get a satisfactory response. They asked me to measure my carpet's pile, and when I did, they said the product was only meant for low/standard pile carpets. This showed a problem with the product itself. Despite emailing them multiple times, they kept ignoring my concerns. This whole experience has really let me down, so I've decided not to buy anything from this online shop again.


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    Ergo operator chair purchase

    I absolutely love my new chair - the fully loaded Ergo operator chair is just perfect for my home office. It was really easy to put together and is incredibly comfortable to sit in, even for long periods of time. The quality is amazing and I can already tell that my posture and productivity are improving. I definitely recommend it!


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    office chair for £479

    I ordered this really expensive office chair on the 29th of April and they promised it would arrive in 2 days, but more than a week went by and nothing showed up! I gave them a call and they had the nerve to say "oh, it's already been delivered" and accused me of not telling the truth! Can you believe it?! Eventually, they admitted the chair hadn't been delivered yet and only then did they admit it was their mistake. No apology, nothing! Just a simple "oh, it will arrive soon". I requested a refund, but they said they can't process it until they get the chair back, even though I never received it in the first place! It's been over 3 weeks now and I'm still waiting for my refund. I just want to buy a chair from a different store already, but they're holding on to my money. They're absolutely terrible!


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    Chair purchase

    Hey mate, I wouldn't recommend this place at all. I ordered a chair and they promised next day delivery, but it took nearly two weeks to arrive! I had to ring them four times just to find out where my chair was. They didn't offer much in terms of compensation and even tried to blame me for having a strange address. Do yourself a favour and steer clear of this place - they're not very helpful when things go wrong. It's just not worth the hassle!


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    Office chair purchase

    I bought an office chair from this company not too long ago and I was happy at first because they confirmed my delivery for the next day pretty quickly. But then, I got an email a few days later saying they had to cancel my order because they don't deliver to my area. It's quite annoying because they should have known that before letting me place the order. It's not a great look for their customer service when mistakes like this happen. It would be much better if their online system could stop orders from going through if they can't actually deliver them.


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    Desk Chair Purchase

    I'm fed up with getting broken items every time I order something. It's really annoying having to deal with returning them. They should really check the quality properly before sending them out to customers. It feels like a gamble every time I buy something.


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    Very comfortable chair

    The delivery was really fast and the chair is so comfortable. My partner put it together without any trouble.


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