All reviews of Russell
Review about: FairFX
Currency exchange
I was pretty impressed with how quickly and effectively my issue was sorted out. I would have preferred to have a chat on the phone, but it wasn't possible - I had to use email or live chat with the support team. Even so, my problem got fixed in the end. Although, there was a bit of annoyance with the app itself. The app froze when I was waiting for a response in the live chat. And when I tried to get back in, it didn't work. That was a let-down and something that needs to be sorted out as soon as possible.
Review about: Perfume's Club
Eau de Parfum, 100 ml
I must say, I was absolutely gobsmacked by the amazing deal I came across when making my purchase. This fragrance was a steal at half the price of other online shops, it felt like I was getting away with a crime. Ordering it was a breeze, just how I like it when I shop online. The delivery came quicker than I thought, which was a nice surprise. All in all, I have to admit this shopping experience was spot on, and I'll definitely be coming back for more in the future.
Review about: Money Clothing
Online order
I bought something online on the 24th of August, but it's the 30th now and I still haven't got a confirmation that they've even sent my order. I've emailed them a few times, but no reply, which is making me a bit worried about what's going on. If I don't hear back in the next couple of days, I'll have to cancel the payment myself with my bank. It's really frustrating to be ignored like this, not good customer service at all.
Review about: Goodtogoinsurance
Quick and efficient purchase
I found this website really easy to use. I managed to put in my medical conditions without any hassle and the coverage options were explained in a clear and helpful way. It made buying insurance a quick and straightforward process.
Review about: Sneakersnstuff | SNS
Birkenstock shoes purchase
I bought a pair of shoes from this place not long ago, and honestly, it was a nightmare. The shoes were missing a button that was pretty important, so I couldn't even do them up properly. Plus, they looked like they'd already been worn - not exactly what I was hoping for. I had to go through the whole rigmarole of sending them back, and it ended up costing me an extra 15 euros in shipping fees. What a total waste of both time and money!
Review about: Sobelia
Perfume purchase
I was so excited to see that Sobelia had my favourite perfume in stock, as I've been struggling to find it elsewhere. I thought I'd take a chance and place an order, and I'm really glad that I did. The ordering process was really easy, and I got a confirmation email not long after I'd made my purchase. I really appreciated the delivery company keeping me updated every step of the way. Despite a few delays that were out of their control, the perfume arrived within the expected timeframe, and I couldn't be happier with the service I received from Sobelia. Thanks for helping me get hold of my favourite scent!
Review about: Medino
Lip balm and face wash
Medino is really great! I've purchased lip balm and face wash from them and both times they sent my orders really quickly. Plus, their prices are really reasonable, so I can actually afford to treat myself. They're a trustworthy company and I'll definitely continue shopping with them as long as they keep up the good work.
Review about: I Saw It First
Trendy and affordable clothing
I recently bought some really cool and affordable clothes from this website. It was really easy to find my way around the site, making the whole shopping experience a breeze. The clothes were stylish and impressive, with a wide range of options to choose from. I love how they always keep up with the latest trends, which is great for someone like me who cares about fashion. Plus, there are always great deals and reasonable delivery charges, so it's a really budget-friendly place to shop. I was really happy with my purchase and I'll definitely be going back for more in the future.
Review about: conturve
Shaping underwear purchase
I got some shaping underwear to try and make my middle look a bit slimmer, but it turns out they're too short for me - even though I'm only 5ft 7". The sizes were all wrong, and now I can't even return them because they were on sale. I suppose if I manage to lose some weight they might fit better, but who knows - by then, I might not even need them.
Review about: The Works
Books, journals, and art supplies
I went to this shop and picked up some awesome things like books, journals, and even some art supplies! The staff, particularly Matt and his pals, were incredibly friendly and made me feel really welcome. They definitely made my shopping trip a lot more enjoyable. I'll definitely be returning to this place!
Review about: PreWorn
Good quality second-hand clothes
I really enjoy shopping at this place! They've got some great stuff at really affordable prices and it makes me feel good knowing I'm also being eco-friendly. I've discovered some fantastic pieces that I wear on repeat now. It's like going on a treasure hunt for awesome things!
Review about: Catawiki
Vintage record player
I bought a vintage record player from Catawiki recently and I'm really happy with how it all went. Ordering it was simple and I got updates all along the way. The seller gave good descriptions and lots of photos, and the item was just as they said it would be when it arrived. The price was fair compared to other places. It arrived on time and was well packed, so it arrived in perfect condition. I'm really pleased with my purchase and will definitely shop at Catawiki again.
Review about: Live Unlimited London
Quick and easy return process
I've just bought some stuff online, but it wasn't quite right for me. So, I had to send it back and the process was actually really straightforward. They gave me a tracking number so I could see where my return was all the time. It only took a few days for them to get my order back, and they refunded me without any hassle. I have to say, I was really impressed with how easy and quick the return service was - definitely one of the best I've had while shopping online.
Review about: Tree2mydoor
Personalized plant gifts
I've been a loyal customer of this company for years now and I just want to say how thankful I am for their amazing services. I live in the US and I've been using Trees2MyDoor to send beautiful plant gifts to my loved ones in Scotland. These plants have brought so much comfort, peace, and joy to my special people during times when I couldn't be there in person. The quality of their plants is excellent, and I love the wide range they offer. I'll definitely keep using Trees2MyDoor for all my gifting needs because I know they always deliver top-notch products. Their customer service is fantastic, always quick and helpful whenever I have any questions or concerns. It's clear that this company genuinely cares about their customers and the products they sell.
Review about: Bed Kings
Bed frame and mattress
The bed frame and mattress I got from Bed Kings were top-notch quality. The delivery and installation service they provided was excellent. The delivery guys were not only great at putting everything together, but they were also really polite and professional. I would definitely recommend Bed Kings for their fantastic service and high-quality products.
Review about: Time Resistance
Shoulder bag purchase
I bought a shoulder bag recently and was really let down because the strap was way too short. Even though the bag looked really nice, it didn't hang like it did in the photos - it was way too high up on me, not on my hips. I got in touch with customer service about it, asking if I could send it back or get the strap fixed, but they weren't very helpful at all. In the end, I had to get my bank involved so I could send the bag back and it cost me money.
Review about: Coltorti
Dress purchase
I recently bought a dress from this online shop and I have to say I was really impressed with the whole experience. From the moment I ordered it to when it was delivered, everything went really well. The dress is really good quality and looks amazing, even better than I expected. I was particularly pleased with how quickly it arrived, just a few working days, and the great discount I got on it. Being a first-time customer, I was pleasantly surprised by how good the service was and how easy it was to order. I am definitely happy with my purchase and will definitely be shopping there again in the future.
Review about: Love Your Home
Ottoman purchase for sitting room
I've just bought an ottoman for my living room and I've got to say, I'm really happy with it. The whole process, from ordering to delivery, went really well without any hassle. The ottoman itself is top-notch quality and it looks absolutely fabulous in my room.
Review about: Joules
Faulty wellies
My wellies fell apart after just 6 weeks! I sent an email to the company, and at first, they said it wasn't their fault. But after I left a review online, they promptly sent me a gift card for the full amount. Big thanks to Joules for sorting out the issue!
Review about: White Stuff
men's and women's clothes
I went to this shop with my mum and the person who helped us was really nice! There were so many cool clothes for me and my mum to try on. I enjoyed choosing from all the different styles and colours they had. I'm excited to go back again soon!
Review about: Dandy Fellow
Quality Clothing Items
I bought some clothes from this website recently and I have to say, I was really impressed with the quality. The materials are great and the designs are unique and fashionable. The clothes fit perfectly and the craftsmanship is top-notch. I will definitely be coming back to buy more because of the high-quality items I received.
Review about: Creightons
Hand wash, hand cream, pricing, quick delivery
I recently bought some hand wash and hand cream from this company and I have to say, I'm really impressed. I got a gift of the vanilla and macadamia hand wash and I just loved the smell, so I decided to treat myself and even bought some for my husband. The hand creams are so luxurious and make my hands feel really soft and well-cared for. The website was easy to use, so ordering was quick and simple. The prices of the products are really reasonable, especially considering how good they are. It was a nice surprise when my order arrived a day early - that was a nice touch. I'll definitely be buying from them again and I'm looking forward to trying out more of their products soon.
Review about: WoolOvers
Warm jumpers
The jumpers I bought were super warm and cosy, but the sizes were a bit odd. Sometimes they fit just right, and other times they were either too big or too small. It was a bit irritating, but not a huge deal really.
Review about: Skin And Me
Skin improvement, confidence booster, staple skincare products
I had a really bad breakout and was thinking about going on medication, but then I thought I'd give this skincare brand a shot. I'm so glad I did because my skin has totally changed in the last five months. I feel much more confident now, and my skin looks amazing. Using their moisturiser, daily doser, and cleanser has made a huge difference for me. I can't thank them enough for how much better my skin and self-esteem feel.
Review about: Outbacker Insurance
Fully comp travel insurance purchase
My partner and I bought really good travel insurance for our trip to Asia and we were so pleased with the help we got. The policy covered everything we needed, including Covid protection, and it was really good value for money. Sadly, we had to end our trip early because of some unexpected things happening, but Outbacker Insurance was absolutely fantastic in helping us get everything sorted out.
Review about: Giulio
Five items
I was a bit unsure about buying stuff from this website at first because of the different reviews and the fact that I didn't really know much about it. But I'm glad to say that my experience was really good. I got five things and they all came in lovely packaging. I'm really pleased with what I bought and I'll definitely be coming back to shop on this site again.
Review about: Crosshatch Clothing
Size discrepancies in recent purchase
I bought some clothes from a shop not long ago and I was really let down by the sizing. Even though everything was marked as the same size, they were all completely different sizes. The biggest one ended up fitting me like a standard size large. It was so annoying and showed that they really didn't have good quality control.
Review about: JTX Fitness
Indoor exercise bike purchase
So, I've been looking for a good indoor exercise bike for ages. Finally found this gem and I'm so happy I did! Ordering was easy, service was great, and the price was fair for the quality. But what really got me was the delivery - quick and stress-free. Now, let's chat about the actual product. It's a total game-changer. Strong, smooth, and really well-made. I feel fantastic every time I use this bike. Thanks, JTX Fitness!
Review about: Aerosus
Quick and efficient service
I bought some parts from this company not too long ago and I have to say, I was really impressed with how quickly and efficiently they handled everything. From placing the order to getting the parts delivered, it all happened without any delays and I received my items right on time. The quality of the parts I got was top-notch too, so I'm really happy with my purchase. I'd definitely recommend this company to anyone looking for replacement vehicle parts.
Review about: Pixartprinting
Banner purchase
I was a bit unsure at first because of the different opinions I read, but I went ahead and bought a banner anyway. I got it today and I was really pleased with how good it was - it was even better than I expected. It was exactly what I wanted and the quality was spot on. The only problem was that there weren't any instructions for the stand, but I managed to find some on YouTube and sorted it out. Overall, I'm really happy with what I bought and the product itself.
Review about: Metrofone
Quick and efficient phone purchase with next day delivery
I recently bought a phone from this company and I have to say, I was really impressed with their service. The ordering process was so quick and efficient, and my phone arrived the very next day. They have a variety of plans at really affordable prices, which made it super easy for me to find one that was perfect for what I needed. Overall, I'm really happy with my experience with this company.
Review about: 80s Casual Classics
Tons of cool stuff
I got loads of great stuff from this place and I love it all! They always help me out and even when I needed to exchange something, it was really easy and I got my replacement really quickly. I always recommend them to my friends because they're really good. Thanks a lot, guys!
Review about: GreatArt
Art supplies, delayed delivery
I recently bought some art supplies from this company, but later found out that they weren't actually sent from the UK, even though it wasn't clear on their website. When I called to ask about my order, the customer service was not helpful and the call ended with them hanging up on me. I was really disappointed with the whole experience.
Review about: American Express
Refund for Lacoste offer
I phoned up to ask about my refund for a Lacoste deal that I haven't got yet. The customer service was really uncaring and didn't help at all, and I couldn't even make a complaint. The person on the phone actually put the phone down on me just because she didn't like what I was saying, even though I was being very polite. What she doesn't get is that it's customers like me that keep her in a job. I'm going to cancel all the services I have with them. They can manage just fine without my custom.
Review about: Harkness Roses
Rose plants
I bought some rose plants from this company at the beginning of May. I waited for a couple of weeks without any news, so I had to get in touch with them to see what was happening. They eventually sent me an email saying my order was being processed. However, on the 28th of May, I decided to cancel my order and asked for a full refund. That same day, they told me my order was on the way but missing two items. When one item finally arrived, it looked really unhealthy and I was really let down by the quality. I've kept all the packaging to show how bad the plant looked when it arrived.
Review about: Chemist.net
Delayed delivery and poor customer service
I'm really disappointed with the service I've got from this online pharmacy. I placed an order six weeks back and still haven't got it. On top of that, every time I try to reach out to customer service for help, I hear nothing back. Waiting this long for something you need is just not on. I'm starting to doubt whether I'll ever get my order or if I've been duped. The fact that they're not communicating and taking forever to deliver is just not right.
Review about: SEAGM
Fast and Secure purchase
The customer service support they provide is absolutely brilliant, and I must say, their fraud prevention system is really impressive. I'm genuinely happy to be a customer on this platform.
Review about: Travelodge
Accommodation experience
My stay at the hotel was a bit up and down to be honest. When I first stayed in May, everything seemed great - the room was tidy and the staff were really helpful. But, I couldn't get away from the noise of the road out front, and the Papa John's delivery drivers out the back were pretty disruptive too. It made it hard to relax.
Then in June, things took a turn for the worse. The room was a bit grimy, there was a dirty mattress, and no loo roll! I had to ask for cleaning stuff just to sort it out myself, which was a real let down. Plus, the corridor stank of weed which wasn't ideal at all.
Overall, I wasn't impressed with my recent stay and I doubt I'll be choosing to stay here again in the future.Review about: Furniture in Fashion | FiF
Affordable, no-frills furniture
I really enjoyed shopping at this place. The furniture I purchased was just what I wanted - simple, affordable, and good quality. There was no hassle, no pushy sales tactics, just clear choices to pick from. The great thing was they kept me updated throughout the delivery process. It's hard to come by such honest and efficient service nowadays. Couldn't really ask for anything better, to be honest.
Review about: Transpennine Express
My journey on the train
So, listen, I caught the train the other day, and oh my goodness, it was a complete disaster! Like, do the people in charge even have a clue what they're doing? They decided to have fewer carriages during the busiest times, and didn't even bother to check if passengers had reservations for seats that weren't even there anymore. I mean, seriously! And don't even get me started on the southern route, it always seems to get the short end of the stick. And those seats, ah, so uncomfortable! The only positive was that the tickets were cheap, but I guess they had to be considering the chaos. And apparently, they lost their franchise, which honestly, comes as no surprise at all. If you have a smooth journey, it's more luck than anything else. Definitely not the best situation, you know?
Review about: Japanese Taste
Express shipment worth 460swiss franks
I'm a customer who ordered a lot of products for speedy delivery, and I have to say I'm really let down by the service from this company. Even though I paid extra for express shipping, it's been more than a month since I placed my order and I still haven't got my products. When I contacted the support team for help, all I got back was a dismissive response with a smiley face. That kind of customer service just isn't good enough and seems dodgy to me. I was expecting a reputable company to keep their promise of delivering on time, but sadly that hasn't happened this time.
Review about: Divan Base Direct
Bed and headboard purchase
I just bought a bed and headboard from this company and I have to say, I'm really happy with the quality of both. The bed is comfy and solid, and the headboard really adds something special to my bedroom. The delivery guys were on time and quick, which made everything so easy. All in all, I had a great experience with this company and I'd definitely suggest them to anyone in need of a new bed. Cheers!
Review about: ParkBee
Quick and easy reservation
Booking this parking service was so easy - the reservation process was just straightforward and clear. When I got there, it was a piece of cake to follow the instructions they gave me, so it was really hassle-free. It was a short walk to the Ziggo Dome, which was perfect for where I needed to be. I was really impressed with how smoothly everything went and I would definitely use this service again next time.
Review about: Horace
Face soap and mattifying face moisturizer
After using this product, my skin feels smoother and firmer, making me look fresher and more awake straight away. I really suggest trying out the foundation stick as well, it comes in various shades to match all skin tones. You can even pop into the store to test it out and find your ideal match.