Pro Breeze - Overall Rating based on 21 reviews
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Dehumidifier replacement process
I recently had to sort out a replacement for my dehumidifier from this company. It conked out just 6 months after I got it, so I got in touch with their customer service team. I was really impressed by how quickly they got back to me and sorted everything out for me. They just asked for a few basic details about my order, and in no time at all, I got confirmation that a new unit was on its way to me. Dealing with them was a breeze, thanks to their top-notch customer service. I really appreciate all their help and would definitely recommend this company to anyone looking for reliable products and outstanding service.
Mini dehumidifiers warranty claim
Two of my mini dehumidifiers packed in within the year warranty, but Karen from customer service was absolutely fantastic. She gave me clear instructions and swiftly sent me two new units. I'm really chuffed with the company's great customer service and their dedication to backing up their products.
Replacement product assistance
Karren was an absolute star when it came to sorting out my replacement product. She made everything so easy and didn't make me feel like I was under a spotlight. The replacement product arrived really quickly, and I'm over the moon with the service. The company definitely has amazing staff!
Missing part replacement
I got in touch with customer service because a part was missing from my order. They responded really well from the start. They kept me updated as they looked into the issue and fixed it, which I really liked. They are now sending me the missing part, which is great news. I'm thankful for their fast and helpful service. Thank you.
My awesome purchase
The people who work in that place are just so lovely and helpful, you know? They really care about us customers, you can tell. I was really pleased with how quickly they got back to me when I had questions. Overall, just a great experience.
Mini dehumidifier purchase
I recently bought a mini dehumidifier online and it worked really well at first. It managed to lower the humidity in my closet to the perfect level for storing things. However, after using it for less than two months, it suddenly stopped working despite my efforts to fix it. I got in touch with customer service, and I was really impressed by how quickly and helpfully they responded. I provided the necessary information, and they sent out a replacement unit that arrived at my door in less than two days, even on the weekend. I want to give a big shout out to Karen for all her help throughout the whole process. Overall, I had a really positive experience dealing with this company.
Dehumidifier replacement
My dehumidifier just stopped working one day, so I decided to get in touch with the company. I filled out a form and was amazed at how fast they replied! They said they would send me a replacement at no cost, and it actually arrived in just 2 days. Thanks to Karen for all her help, my dehumidifier is working perfectly now. I really appreciate that the company stands by their products and provides excellent customer service.
Dehumidifier purchase
I bought a dehumidifier from this place not too long ago and I must say, I had a really good experience. The dehumidifier does its job well by getting rid of all the excess moisture in the air. But, after some time, it suddenly stopped working. I reached out to customer service and a lovely lady called Hanna got back to me in less than a day, telling me that a replacement was already being sent out. I was really impressed by how fast they dealt with it and their overall great customer service.
Air purifier purchase
The customer service I got when buying my air purifier was really top-notch. I was so impressed by how competent and dedicated the staff were. They responded quickly and really listened to my needs. I've never had such great service from any company before. I was genuinely impressed and thankful for the amazing customer service I received.
Amazing fan
This fan is honestly the best fan I've ever bought! It's so quiet and powerful, like a ninja warrior in fan form. Plus, the customer service was amazing too - they really know how to look after their customers!
Small dehumidifier purchase
I wouldn't recommend buying this dehumidifier, mate. I got one, and it packed up after 6 months. They sent me a replacement, but that one also broke after another 6 months. I contacted them and they just said the replacement had the same warranty as the original, which wasn't very helpful. If you fancy a product that gives up on you after half a year, then this is the company for you.
Broken item replacement
The customer service at this place is absolutely fantastic! So, I bought something online and unfortunately, it stopped working after just 6 months. I sent them a message with all my details - order number, name, and address - and they got back to me really fast, assuring me that they would send me a new one. The replacement is actually coming tomorrow, which is only 2 days after my initial message! Hanna was the person who assisted me and she was incredibly kind and helpful throughout the whole process.
Air-fryer basket grille replacement
Three years back, I bought an air-fryer and noticed a problem with one of the rubber covers on the basket grille. I got in touch with customer support and Jenny helped me out brilliantly. She quickly sorted out a replacement to be sent to me. I was really impressed with how efficient and professional she was. The replacement turned up in just five working days after I first got in touch, which was even faster than I expected. All in all, I'm really happy with the customer service I got from Pro Breeze.
Faulty product replacement
I bought this product and unfortunately, it decided to stop working after just 6 months. So, I got in touch with customer service and they asked me to send over a video to show what was up. Once they saw the video, they wasted no time and sent out a replacement product super fast. I must say, I was really impressed by how quick and helpful the customer service team were.
I bought 2 dehumidifiers
I bought 2 dehumidifiers from this place and the customer service was really great! Karren sorted out replacements for me really quickly when they stopped working. But then, 6 months down the line, they both packed up again. What a pain 😕
Ordered more de-humidifiers
I really like these little dehumidifiers I got from here, so I decided to order two more. Unfortunately, one of them was faulty. I sent a photo to customer service and they quickly sent me a replacement. The service was great, really fast and helpful.
Dehumidifier replacement
I had to replace my dehumidifier because it suddenly stopped working. I tried to figure out what was wrong, but couldn't fix it on my own. I got in touch with customer service and spoke to a helpful lady named Karren. She gave me some tips to try, but when they didn't work, she quickly sorted out a replacement for me. I was really impressed with how well they looked after me.
Prompt Customer Service
I wanted to share about my recent experience with the customer service team at this company. I got in touch about an order I made, and they got back to me really quickly and sorted out my problem straight away. I was really impressed with how efficient and professional they were in dealing with my issues. It was a really good customer service experience that has left me feeling happy with how they handled things.
2 dehumidifiers for closet
My family and I decided to buy two dehumidifiers for our closet to prevent dampness. However, after about 6 weeks, both of them suddenly stopped working! I mean, seriously, what's the use of having them if they just give up like that? We got in touch with the company through Amazon, and they were kind enough to replace both units. But then, after another 6 weeks, one of them broke down in the exact same way. It felt like déjà vu or something! And shortly after that, the other one stopped working too! We tried to reach out to the company again, but it seems like they're ignoring us. So yeah, I wouldn't recommend wasting your money on these dehumidifiers, go for something more reliable instead!
Faulty dehumidifier
I bought a dehumidifier not long ago, but it packed up after just four months. It did a good job of getting rid of damp air, which was the main reason I got it. When I got in touch with customer service, they were super quick to get back to me - in less than a week, they had sent me a new machine. I sent them a video and explained the problem, and they were really helpful and sympathetic the whole time. I've got to say, I was really impressed with how well they looked after me.
Review with most votes
Air purifier
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