The Hut Reviews

: 20
90% Would buy here again

Most relevant positive review

  2024-05-25
Competitive pricing and fast d
I recently bought something from The Hut and I was really impressed by how good their prices were...Read on
grace

Most relevant negative review

  2024-05-06
Incorrect item received
I'm a customer at The Hut and I had a bit of a nightmare with my recent purchase. They sent ...Read on
Carmen

Review with most votes

  2019-03-15
Its amazing and completely awe
I love the fashionable clothing collection in The Hut. Its amazing that they are selling super go...Read on
Selina Walter

Reviews (20)

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    Rain jacket purchase

    I recently bought a rain jacket from The Hut and I have to say, it was an absolutely amazing experience. Even though I'm from Australia and only in London for a short while, I managed to find the perfect rain jacket on their website. The price was already good, but I also used a discount code to make it even better value. My only worry was getting the jacket before I had to leave my place. Thankfully, they offer next day delivery, so I decided to go for it - and I'm so pleased I did. The communication and tracking from The Hut were excellent, with regular email updates on my order. Surprisingly, the jacket arrived in less than 24 hours from when I ordered it. It fits perfectly and I couldn't be happier with my purchase. I highly recommend The Hut because of the outstanding service I received.


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    Valentino purse purchase

    I got myself a fancy designer handbag from an online shop as a birthday treat. The whole ordering process was dead easy and simple to follow. They kept me in the loop with emails about when my bag was sent out and when it would get to me. It turned up in perfect condition just a couple of days later. The parcel was wrapped up really well and came in a cute brown box with the brand's logo all over it. Even though I was a bit worried at first, being a newbie customer, I was really happy with everything and would definitely suggest this shop to anyone after top-notch stuff and great service.


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    Birkenstock EVA Arizona sandals purchase

    I bought a pair of EVA Arizona sandals from an online store because I couldn't find the colour I wanted locally in Australia. I placed my order on 14th May and got the sandals on 29th May. The delivery was right on schedule, and the sandals were just like they were shown on the website. The prices were reasonable, and I liked that the packaging was eco-friendly. All in all, my shopping experience with this online store was positive, and I'd definitely think about shopping with them again. Cheers, Alex V.


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    Competitive pricing and fast delivery

    I recently bought something from The Hut and I was really impressed by how good their prices were and how quickly my order arrived. Their website was easy to use and I found exactly what I wanted without any trouble. Checking out was a breeze and I got regular updates on my order. When my package turned up, it was well wrapped and everything was in perfect condition. All in all, my experience shopping at The Hut was great and I'll definitely shop there again in the future.


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    Quick delivery but expensive and non-refundable return

    I recently bought something from The Hut and I was a bit let down by the whole thing, to be honest. The delivery came really fast, but I thought the cost was a bit steep for what I got. And to top it off, I had to shell out for the return which they didn't refund. So, basically, I ended up losing £10, including the £3 return fee. It really wasn't a great experience and now I'm not sure if I'd want to order from them again.


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    New dog collar

    Wow, I couldn't believe it when the new dog collar I ordered arrived super early on Tuesday morning after placing the order on Monday night! I opted for next day delivery, but receiving it a day early was a nice surprise. My dog Eric absolutely adores his new Barbour collar, he looks incredibly cute wearing it! Thanks a lot for such quick delivery!


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    Clothing purchase, multiple sizes

    I recently bought some clothes from The Hut and I have to say, I was really impressed with the service I got. I got a few different sizes because I wasn't sure about the fit, and when I needed to send some back, it was really easy. The people at The Hut knew their stuff and were really helpful, making sure I got the right size without any problems. I'm grateful for the smooth experience I had with my purchase.


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    Multiple orders

    I've bought stuff from this place a few times now and I've gotta say, I'm always really happy with how it goes. The prices are so good, you get a lot for what you pay. And they don't mess around with delivery either, it's quick and easy every time. The stuff I get is always top-notch, better than I thought it'd be. They really care about making sure you're happy with what you get.


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    Awesome hoodie ✌️

    Oh my goodness, the delivery was so quick, I mean I hadn't even finished my snacks and it arrived! And the hoodie is amazing, exactly as it looked online. Huge shoutout to The Hut for getting it spot on 🙌 I'm really excited to wear it all the time and show it off to my friends. I'm definitely going to recommend this place to everyone, without a doubt! Thank you so much 🤘


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    Products and Delivery

    I recently bought some bits from The Hut and I have to say, I was well chuffed with them. The quality of the products was spot on and they arrived super quick. They were just what I was expecting, no surprises there. The delivery was fast and on point, even earlier than I thought. All in all, I'm proper pleased with my shopping experience at The Hut.


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    Quick delivery and pleased with the item

    The ordering process was really easy and straightforward. I got emails keeping me updated on the delivery status every step of the way, which I found really helpful. The item I bought was just as described and I was happy with the quality. All in all, I'd say I had a good experience buying from The Hut.


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    Incorrect item received

    I'm a customer at The Hut and I had a bit of a nightmare with my recent purchase. They sent me the wrong colour item, and it was really disappointing. When I tried to return it, it just wasn't happening. I spent two months going back and forth with their customer service team trying to get a refund. Even though the tracking info showed that the return was received on 30th April, I still had to wait two more weeks for them to 'search' for it. It was so frustrating and just not on. The whole returns process was honestly terrible and it's definitely left me with a bad impression as a customer.


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    Bag purchase

    I recently purchased a bag and it arrived really quickly! I felt a bit anxious after reading some reviews, but I was pleasantly surprised to receive a beautiful bag with top-notch packaging! I will definitely be shopping here again.


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    Clothing purchase

    I bought some clothes from this shop recently and I have to say, I was really impressed. They have a fantastic selection of clothes to suit all sorts of styles and tastes. Plus, the prices were very reasonable, so it was definitely worth it for the quality of the items.


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    New tops

    The website was dead easy to use, I found the tops I wanted in no time and the checkout process was a doddle. My tops arrived really quickly and were spot on. I absolutely adored them and would definitely recommend to all my mates!


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    Ralph Lauren top

    I was really pleased with my experience at The Hut. They upgraded my delivery to next day premium for free, and the Ralph Lauren top I ordered arrived safely and was cheaper than buying it from the Polo website. I was impressed by how quick and affordable it was, and I would definitely recommend The Hut to others.


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    Defective item

    Oh my days, can you believe it? I've had this faulty gizmo for a month now and I've been trying to get it sorted for ages. I've sent over photos, batch numbers, you name it, and all they keep saying is they're looking into it. Then they go and close the case without actually fixing anything, so I'm back to square one with a new representative! It's beyond frustrating, all I want is a replacement or refund, is that really too much to ask for? And now, I can't even drop them a message, can you believe it?! I've never experienced such dreadful customer service in all my years, it's like they couldn't care less. They need to get it sorted pronto!


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    Trainers

    I bought some trainers from The Hut recently and I was really happy with everything. They came quickly and were wrapped up nicely so they were in perfect condition when they arrived. I was impressed with how good the trainers were and how fast the service was. I would definitely suggest checking out this store if you need some trainers too.


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    Discount code issue

    I got in touch with customer service about a problem with a discount code, and they promised to give me a refund for the part that didn't come off my order correctly. But, even though they said they'd sort it out, it still hasn't been fixed. I spoke to customer service on a Friday, and nothing has been done to sort things out yet.


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