All reviews of Ava
Review about: Smiths TV
55-inch Smart TV
The screen is really big and the picture quality is great. Setting it up was easy and the staff were really helpful. The service was fantastic and they even sorted out a warranty issue for me. I would definitely recommend them.
Review about: Master of Malt
Gin Tasting business supplies
I'm not a trade customer, but I have to say the prices for retail are really great. Ordering was easy and there were loads of products to choose from. Now that I've become a trade customer, the customer service is top-notch and the prices are brilliant. I love using this company, especially with the next day delivery option - saves me looking at other websites. Honestly, one of the best companies I've ever dealt with. Big shoutout to Lucy from customer service, she's been so helpful every time I've needed assistance.
Review about: Keith Prowse
Rugby event booking
I had a great time booking a rugby event with the customer service team. Gemma Scott was really lovely to work with, her knowledge and professionalism made everything run smoothly. The hospitality at the event was fantastic, and our guests were very impressed. Thanks so much!
Review about: Welzo
One-time purchase turned into a subscription
I've been really annoyed with my recent purchase from that shop. I only meant to buy something once, but it ended up becoming a subscription without me realising! It's been a real struggle trying to work out how to cancel it and stop those extra charges.
Review about: Divorce Online
Divorce assistance
I was going through a tough divorce and I found this online platform really helpful. The professionals there guided me through the process with care and expertise, making sure I understood everything. I'm really thankful for their support during such a hard time. I would definitely recommend their services to anyone going through a divorce.
Review about: Mobile Reborn
Delayed delivery
I'm really not impressed with the service from Mobile Reborn. I ordered something expecting it to arrive on the 9th of April, using Royal Mail for delivery. But then Royal Mail said it had been delivered and signed for, even though I was in all day and never got it. I got in touch with Mobile Reborn to let them know, and they told me to give Royal Mail a week to look into it. But it's now the 21st of May, and I still haven't heard anything about the investigation from Mobile Reborn.
Review about: BadRhino
Clothing for husky gentleman
Being a bit on the bigger side, it's always a bit of a mission for me to find clothes that actually fit me properly. But, I have to say, my time shopping at this store has been amazing. The website is really straightforward and I can easily find what I'm looking for without any hassle. And the best thing is that the stuff I've bought actually fits me perfectly. The deliveries have always been spot on and bang on time, with really nice delivery folks too. All in all, I'm super happy with the service and I'll definitely be coming back for more shopping in the future.
Review about: Coast
Return assistance
I needed some help returning a parcel and the customer service team (Asha, Jasmin, and Carl) were absolutely brilliant. They were really friendly, super efficient, and went the extra mile to help me out. I was really impressed with their service and so grateful for their assistance. Massive thank you to them all!
Review about: Stress Free Car Rental
Deposit refund assistance
I can't believe how terrible the service was from the car rental company we used in Dubrovnik. We hired a car from them and gave them a deposit of 1,200 euros, which they conveniently "forgot" to give back to us. After weeks of going back and forth with them, with no results, we finally realised we were being scammed. But then we decided to get StressFreeCarRental.com involved, and what a difference it made, I tell you! After nearly a year of frustration, they managed to get our deposit back. It's a shame we didn't get them involved sooner, but at least it all worked out in the end!
Review about: Robert Goddard
Amazing shopping experience
I was so impressed with the amazing service we received at the clothing store. Our son recommended it to us, and the staff were so friendly and helpful. They really went out of their way to make sure we had a great shopping trip. The clothes on offer were brilliant, and we found everything we needed. I'm really looking forward to going back to have another look at their collection. A big thank you to the team for looking after us so well.
Review about: VISUAL CLICK
Sunglasses purchase
I recently bought a pair of sunglasses, and I've had a pretty bad experience with it. After I placed my order, I got an email saying that the item was out of stock. But even though I was told that, my credit card was still charged straight away. It's been 3 weeks now since I paid, and I haven't heard anything more about when my order will arrive. I emailed customer service a week ago, but haven't had a reply yet. I've also been trying to call them every day, but no one picks up the phone. This lack of communication and not getting any responses has made me really disappointed and frustrated. I wouldn't recommend this company to anyone based on my experience.
Review about: Ashley Madison
Waste of money
I must say, this website was an utter waste of money. The profiles are all fake, full of bots, scammers, and phishers just trying to swindle your money. It's quite clear when you begin conversing with them that they are not authentic at all. Save yourself the trouble and steer clear of this site at all costs.
Review about: The Independent Pharmacy
Easy and simple ordering process
I just wanted to share that I had a really good experience with The Independent Pharmacy. Ordering was easy and hassle-free, which I really appreciated. The delivery was quick and I liked that they kept me updated on my order. The prices were fair and the items were well packaged when they arrived. All in all, I'm happy with my purchase and I'll definitely be shopping with them again.
Review about: Leekes
Outdoor furniture set
I'm extremely disappointed by the customer service I've received. I sent a complaint email on 7th May and haven't heard anything back. I even followed up with another email on 24th May, and still, no response. Your complaint process promises acknowledgement within 5 working days, but I'm still waiting. This is simply not good enough!
Review about: Ryman
Friendly and helpful staff
The folks at the stationery store really went the extra mile to make me feel at home and valued. From the boss down to the staff in the printing area, they all knew their stuff, were really patient, and gave top-notch customer service. I'll definitely be coming back for more goodies and a good old natter with that brilliant team!
Review about: Kiltane
Birthday gifts for niece
Oh my gosh, I was like totally searching for a present for my niece's birthday and I discovered the most amazing things from this store! I bought her a really soft scarf & hat set and an adorable beanie & mittens set. Even though she lives far away in Texas, she received them really quickly, just in time for her birthday! I was really impressed with the quality and the speed of delivery. I will definitely be returning to buy more gifts for my other family members.
Review about: The Green Welly Stop
Purchase of nostalgic whisky
I love finding special and rare whiskies, so I was really happy to come across a brand that brought back some memories for me. The Green Welly Stop did a great job in delivering my order quickly and with good packaging, which made the whole experience even better. The whisky tasted just as fantastic as I remembered, and now I know I can trust this store for future purchases. It was a nice trip down memory lane, so thank you!
Review about: TripAdvisor
Hotel and tour booking
I had a really bad time trying to book a hotel and tour through this platform. I had problems with my booking, and when I tried to contact customer service for help, I couldn't get hold of anyone. It was so annoying and disappointing. I definitely wouldn't suggest using this platform for any bookings in the future.
Review about: Totally Money
Credit monitoring App
I'm always keen to enhance my financial knowledge and keep an eye on my credit score, so when a mate suggested this credit monitoring app, I was really excited. Since I've started using it, I've found it super helpful for keeping tabs on my credit score and getting useful tips on how to boost it. The app is easy to use, and it's packed with info that has made it easier for me to make better financial choices. I especially like the regular updates and notifications that let me know about any changes to my credit report. All in all, I'd definitely recommend this app to anyone who wants to keep an eye on their credit score and improve their financial know-how.
Review about: Kukoon
Outdoor rug purchase
I had such a great experience with this company! The ordering process was really easy and everything was done professionally. I bought an outdoor rug, and honestly, it's amazing quality. It feels so soft compared to other outdoor rugs that usually feel plastic. I'm so pleased with my purchase and I'll definitely be telling others about this company. Thanks so much!
Review about: Tech in the basket
Samsung watch purchase
I bought this really cool watch from Tech in the Basket. I was a bit unsure about them at first, but the price was so good that I just had to give it a try. The watch arrived in about 6-8 days, just like they promised. The box was a bit crushed, but the watch itself was absolutely fine. The only issue is that the watch is from the Middle East, so the settings are a bit different. I had to set it to the UAE and couldn't set it to the UK. But it's fine, it still works in English and does everything it's meant to. Plus, it was £100 cheaper than usual, so I'm really pleased with it!
Review about: Broadway Travel
Booking my holiday
I was pretty anxious about booking with a new company, but it actually went really well! I even dropped them a message with a few questions after booking, and they were really helpful. The prices were amazing as well! I totally recommend them to anyone in need of a holiday 🤩
Review about: Olivia & Pearl
Pearl jewellery purchase
The pearl jewellery I got from this company was absolutely beautiful. I was really impressed by how well-made and expertly crafted each piece was. The customer service was great too, with helpful staff who assisted me in picking out the ideal item. It was a nice surprise to see that delivery was free, and it arrived quickly and well-packaged. I'll definitely be coming back to this company whenever I need more pearl jewellery.
Review about: Appleyard Flowers
Purchased flowers for my mother while she was traveling abroad
I was really pleased with the service when I ordered some flowers for my mum while she was away. They kept me informed throughout and the flowers arrived quickly and looked just like they were supposed to. I'm very pleased with the whole experience and would definitely use them again.
Review about: Hyde & Hare
Coat and hat
I bought this really nice coat and hat on the 8th of January and paid more for a 2-day delivery. Can you believe it, it's been more than a week now and I still haven't received my order! I've tried emailing them but they're just ignoring me. What's that all about? I even had to get PayPal to help me out with this situation. I'm really disappointed with their service, to be honest.
Review about: UK Breakaways
Accommodation and event booking
I booked a place to stay with tickets for an event using the service. When I got there, I was let down to see that the room was dirty and not looked after. To top it off, meal times were suddenly changed without telling me beforehand, messing up my plans. The tickets for the Jess Glynne concert at Scarborough open air theatre that were meant to be included were nowhere to be found. And to make matters worse, there was no parking on site, which just added to my disappointment with the whole thing.
Review about: Blue Vanilla
Butterfly top purchase
I just got my order from Blue Vanilla and I have to say, I'm really impressed. The butterfly top I bought was even better than I expected, really great quality and style. Plus, the delivery was super quick, which is always a bonus when you're shopping online. I'm already thinking about what to get next from this brand, I can't wait to see what other cool stuff they have.
Review about: Bensons for Beds
Mattress purchase
We were looking for two mattresses and the sales assistant was really nice and helpful. She let us take our time to look around and offered some good advice. The buying and delivery process went really well and we were kept up to date. It wasn't too expensive, especially considering the warranty and insurance. All in all, it was a good experience.
Review about: Pro Direct Tennis
Next day delivery disappointment
I recently bought something online and paid extra for next day delivery, but it didn't arrive until three days later. It meant I ended up missing out on playing my game, which was really annoying and not helpful at all. It's just not great when a company promises a service and then doesn't follow through.
Review about: QDOS Breakdown
Breakdown in supermarket car park
I recently broke down in a supermarket car park and had to call for help from this company. But I was met with loads of excuses why they couldn't come, like not being able to find my policy! It was ridiculous and made me really annoyed and stuck. I wouldn't recommend this company at all for any breakdown help.
Review about: Plumbs
Amazing curtains
When I went to pick up my curtains, everyone was fantastic! They were so efficient and professional. I absolutely adored my curtains and I'm definitely going to return for more things in the future. The staff gave me some excellent advice about the curtain rails I was looking for. They didn't push me into buying anything I didn't fancy. It was a really pleasant shopping experience there.
Review about: Clear Crystal
Quick and easy ordering process, swift delivery
I was really impressed by how fast and easy it was to place an order and pay with my debit card. The stuff arrived in just a few days and I was so pleased with the quality. They will make perfect gifts for my nieces and great-nieces, allowing me to get ahead on my Christmas shopping. With lots of birthdays and special events to shop for, it's saved me a ton of time and stress.
Review about: Shell Broadband
Broadband purchase
I recently signed up for this broadband service and it turned out to be pretty cool, you know? The person who got in touch with me for updates and stuff was really nice and seemed to know what they were doing. I was really pleased with how quickly they managed to fix the issue I had. I think I'll definitely be recommending it to my friends. Yay.
Review about: Blitzhandel24
Licensed copy of Word 2010
It's pretty straightforward to come across a licensed version of Word 2010. However, the website could do with being a bit more user-friendly, especially when choosing the language version, as those small flag icons can be easy to overlook. And remember, when you're typing in the license key, make sure to leave out the first few characters to ensure it pastes correctly into Word.
Review about: Appliance Electronics
American Fridge Freezer purchase
I was well impressed with the service I got from Raj & Arnold at Appliance Electronics. They were great at keeping me updated on delivery times and really nice guys when they brought my American Fridge Freezer. It only took 3 working days from when I ordered it to when it arrived, which was pretty amazing. I would definitely recommend this company for their quick and friendly service.
Review about: Only Oak Furniture
Table and chairs
We gave them a ring about our order and the person we spoke to was really friendly and helpful. They kept us in the loop about what was going on with our order and in the end, we received our table and chairs. We've bought other things from them before and everything has been great. We will definitely be returning to this place in the future!
Review about: Evans Cycles
Online bike purchase
Do yourself a favour and steer clear of this company. I purchased a bike online, specifically in a size M, but was sent a size M/L instead. When I mentioned the mistake, they first tried to argue that the sizes were the same until I provided evidence otherwise. It turns out they didn't even have the M size available and still sent me the wrong one. This kind of misrepresentation and inconvenience to customers is just not on. I'm still waiting for them to pick up the incorrect bike, and they won't exchange it for the right one until then. It's been three weekends now without a bike, all because of their incompetence. Save yourself the hassle and shop somewhere else.
Review about: The Hut
Clothing purchase, multiple sizes
I recently bought some clothes from The Hut and I have to say, I was really impressed with the service I got. I got a few different sizes because I wasn't sure about the fit, and when I needed to send some back, it was really easy. The people at The Hut knew their stuff and were really helpful, making sure I got the right size without any problems. I'm grateful for the smooth experience I had with my purchase.
Review about: Abelini
Gorgeous diamond ring
I was a bit unsure about ordering from this jeweller I hadn't come across before, but I'm really pleased I did. The customer service was excellent - they kept me updated throughout and the diamond in the ring was amazing quality. I was impressed it came with an IGI certificate and was delivered securely. I can't fault the service at all. I'll definitely be back and have already recommended them to my friends.
Review about: Susie Watson Designs
Two chesterfield sofas in grey red check wool
The two chesterfield sofas I bought are just gorgeous. They look so elegant and are really comfy to sit on. What I really like is that the front legs have wheels, which makes it so easy to move them around when I need to clean. The quality of the workmanship really shines through on these sofas, and I'm thrilled with my purchase. I've also got some china pieces from the same brand, and they're my favourites. The hand-painted designs on them are just perfect. I'll definitely be shopping with this brand again in the future, that's for sure.
Review about: TOWER London
Expensive shoes
The prices at this place are just crazy. I thought I was treating myself to some nice shoes, but I ended up feeling like I'd been totally ripped off. And to make matters worse, the customer service was terrible. I got a parcel with just one shoebox instead of the two I ordered. When I phoned to complain, all I got was rude staff and accusatory emails. Absolutely disgraceful!
Review about: 47 Skin
Skincare consultation
I was really impressed with the amazing service I got from this brand. I didn't know much about their products, but when I asked for skincare advice, they gave me a really helpful and quick reply. The suggestions they made were perfect and they didn't push me to buy anything. Plus, the prices are really good, so it was an easy choice to give them a go. My skin feels fantastic now and I'll definitely be coming back for more.
Review about: Alpine Elements
Ski chalet accommodation review
I recently had a wonderful stay at a ski chalet accommodation and it was brilliant. The hosts were amazing, the food was plentiful, delicious, and great value. The chalet was kept spotless thanks to Lily, Penny, and Laura working hard. I loved the daily cakes and the stunning views from the hot tub were a highlight. I would definitely recommend this accommodation and would go back for sure. The only small issue was that the mattresses and pillows could have been more comfortable, as mine were a bit worn out.
Review about: Sunweb Ski
Ski trip organization
The ski trip we went on was absolutely fantastic. They had everything sorted out perfectly, from sorting out bookings to where we stayed and how we got around - it was all so easy. The people there were lovely and really helpful, which made the whole trip even better. The only thing that let it down was the food at the hotel. It was a bit below par and definitely didn't live up to our expectations. It was a shame because everything else was great.
Review about: Honeypot Furniture
Rupert range Sofa
I recently bought a sofa from the Rupert range and I gotta say, it's just amazing! The traditional and classy look of the sofa really elevates the style of my living room. And on top of that, it's super comfy too. I've had my fair share of sofas, but this one really takes the cake. Whenever friends pop round, they always admire the sofa and want to know where I got it from.
Review about: Mountain Warehouse
Outdoor jacket
I have to say, I was really pleased with the customer service I got on the online chat. I had some questions about a jacket for outdoors I liked, and the person I spoke to was fast to reply and really helpful. They answered all my questions and made sure I was happy with the information they gave me. It's not that usual to find such quick and kind service, so I have to give them credit where credit's due. All in all, a good experience that has made me more likely to buy the jacket.
Review about: Built for Athletes
Overpriced backpack purchase
I bought a really expensive backpack from this company not long ago, and I was pretty gutted when it turned out to be faulty. The quality just didn't match up to the high price, and I found it really annoying to have to go through the whole process of returning and exchanging it. I thought a company that specialises in sports gear would have better standards. All in all, it was a bit of a let-down.
Review about: Helloprint
Stationery printing
Typically, I go with a different printing company for our stationery, but I thought I'd give this one a go because they're cheaper. I was really impressed with how good the products were and the great service. I'll definitely use them again for our company's stationery in the future.
Review about: Terravision
Bus transfer service
I found the bus transfer service quite straightforward and user-friendly, but things got a bit confusing when I got to the bus stop. The timetable only displayed certain pick-up points, which I guess were for those who didn't book in advance. Some folks left because they didn't see their bus listed, even though it did show up on time. To prevent this confusion from happening again, there should be clearer instructions provided.
Review about: BBQ World
BBQ grill and accessories
My time at BBQ World was really great. I'd been eyeing up a particular BBQ grill and some accessories for a while, so I finally took the plunge and bought them. Ordering was easy, with clear instructions and delivery options. The customer service team knew their stuff and were really helpful with my questions about the products and delivery. The prices were good too, especially considering how good the items were. All in all, I was really impressed with the professionalism and knowledge at BBQ World.
Review about: Hotter Shoes
My new boots
These boots are really lovely, but they're a bit tight on my chunky legs so, I'm going to send them back. I've bought things from this shop in the past and I've always been a fan of their products. I'm looking forward to getting a different pair soon!
Review about: Waitrose Florist
Bouquet of flowers for birthday
I was so disappointed when I got the flowers I ordered for my sister's birthday. They looked nothing like the picture on the website. The hydrangeas wilted in just two days, the antirrhinums didn't last long, and the astrangias were all droopy. Plus, there was hardly any flowers in the bouquet - just loads of eucalyptus leaves, which wasn't what I wanted. I thought this florist would be really good, but they let me down with these poor quality blooms. I won't be going back to them, that's for sure.
Review about: illumination
LED ceiling lights purchase
I was so let down by the LED ceiling lights I bought from this company. Thought they were cheap, the quality was really poor. It didn't even take a year before they both packed up on me. Got refunds for them both, but the replacements did the same thing. It's pretty obvious that the company cares more about saving money than making good, lasting products. If you're thinking about getting some LED lights, I'd recommend finding a different supplier that you can trust.
Review about: Svinando
Unsatisfactory delivery experience
I placed an order a while ago, but I still haven't got it. It's really annoying not knowing where it is and the delivery is taking forever. I'm pretty let down by the whole thing.
Review about: C W Sellors
Gold necklace purchase
I recently bought a lovely gold necklace from this shop and I am absolutely thrilled with my experience. The delivery arrived on time and the staff in the shop made sure I was happy with my purchase before I left. Despite ordering online without seeing the necklace in person, the quality exceeded my expectations. I have bought things from this shop online before and the photos, descriptions, and details are always spot on. I have complete trust in this shop and have never been let down by any of my purchases. The staff at the Matlock, main office, and Chatsworth shops are always friendly, knowledgeable, and helpful. I always enjoy shopping at this store and I would highly recommend it to anyone in search of beautiful jewellery.
Review about: Absolute Collagen
Hair, nails, and skin improvement
Being 54 years old and having tried loads of beauty products in my time, I must say that Absolute Collagen has really impressed me. Unlike other products that just make big claims, Absolute Collagen sachets have actually made a noticeable difference to my hair and nails, making them stronger and helping them grow. On top of that, my skin feels plumper and firmer ever since I started taking this supplement about 8 weeks ago. The taste isn't great, but I find it easy to just swallow the contents of the sachet and wash it down with some tea without any nasty aftertaste. All in all, I'm really impressed with the results and will definitely keep using Absolute Collagen as part of my daily routine.