This company provides the most appalling service I've ever had! After 2 months, I didn't receive my item. Emails take over 2 weeks to even be answered. They lie and claim the item will be dispatched soon but it didn't happen. What is also concerning is the number of fake reviews giving positive experiences ( especially on Google). There is no way that so many negative reviews would be possible with a reputable company. They must be scammers. But after writing a negative review, they responded and refunded me straight away ( so the item was never dispatched). Since they care about reviews, this is what you need to do to get action from them. I've also reported then to the Trading Standards so others won't be affected.