All reviews of steve
Review about: Handtec
Bought a Pixel 7 Pro
Phone developed dead pixels within 2 months of purchase so I returned it as faulty as required.
I chased it up 2 weeks later and they confirmed the engineer would look at it soon.
24 days after sending it back I finally have an email reply:
Engineers Report:
The device has been dropped and therefore this line has come.
The phone has internal damage which can result in a line on display.
Internal damage can come from a pressure exertion or phine drop.
kind regards
customer care team.
-I have requested photographic proof of damage sustained but have had no reply so will update if i ever get an honest reply.Review about: National Tyres and Autocare
tyres replacement ...amp... wheel alignment
Just booked for 4 tyres to be fitted ... front+rear wheel alignment tomorrow. Called the local Portsmouth, Rodney Rd, branch to ask if they could also investigate a clunking noise. Receptionist was extremely rude with no customer service skills or whatsoever. Was told that she's extremely busy ... don't have time to waste on the phone. I had to cancel the booking as she's very busy and doesn't care about other services that I require. She cancelled my booking within seconds. THANKS NATIONAL TYRES / HALFORDS for employing such staff who do not care about customers.
Review about: Hometree
Boiler Cover
When signing up to Hometree, one of the items that had to be carried out to have the boiler was a service. The engineer who came, could not speak very good English. So was unable to tell me what he had carried out or found. However, I assumed the report would outline this. The report I was sent was blank. I contacted Hometree and asked for a completed report. I was sent someone else's report which I'm sure is a breach of General Data Protection Regulation act. I called them again and finally got the correct report. Last week, we lost our hot water and heating. I called Hometree on the Wednesday morning, paid the £95.00 call out fee and had the contractors they found contact me Wednesday evening. Explained to them no one will be home over the school run times but still received a message after the call that the engineer could come within this time the next day (Thursday). Called the company back and explained again. The next day, I received a message to say the engineer would be attending over the school run period. Once again, I had to call and explain for the third time. The engineer reset the boiler and pretty much left. Come Monday afternoon, no hot water and no heating again. Called Hometree Monday evening and asked for a re-attend. After hearing nothing by mid morning Tuesday, called them again and was told the contractors were coming between 9-12 to "fit a part". I queried this as the engineer who attended previously did not mention any part that needed to be replaced. I was assured this was the case. By 1pm, still no engineer. Called Hometree once again and was quickly transferred to what I believed was a Manager (although I can't be sure) who advised me, they had logged the re-attend and I would hear from the contractors soon. If I haven't by the late afternoon, call back. I hadn't herd from the contractors at all and called back at around 6pm. Once again, I was assured the re-attend has been logged and I would hear from the contractors. As it had now been over 36 hours, I called Hometree once again. I was this time told the contractors hadn't been able to open the email sent by Hometree and that Hometree have re-sent the email and that the contractors would call me in a couple of hours. The contractors did call this time but advised me the earliest an engineer could come out, was Friday. Seems to me they were happy to come out when I paid the call out fee but when it's a re-attend, they are not interested. Even if they do come out on Friday, it may take another week to get parts or they may say a new boiler is required. All this while my 4 year old has to go without a bath/shower!
Review about: 247 Home Rescue
Repair to Bath plumbing
Engineer arrived on time. Polite, courteous and fixed the problem and left the area tidy. Thanks!
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueReview about: Alpinetrek
Walking shoes well if they arrive
My first order and certainly my last. Very un-Germanic systems and service. My account does not show my order but apparently this happens on the first order??? No tracking details sent but my fault for changing my email address - i didn't & why would I?. They use the dreaded Herpes, sorry now EVRI so delivery is sloooooow and possibly never. Should have options to pay for a real courier service like DPD.
Review about: ITEAD
Smart home devices
Although I have always loved the idea of smart home for the convenience, flexibility and other features it offers, I wasn't really eager to make my home one due to cumbersome I saw in managing the devices from other manufacturers. However, when I came across ITEAD, and reading about E-WeLink and how it can manage over 100 devices connected to it at the same time, it was very interesting and that pushed me to go for their smart home products. I would have been disappointed had there been I didn't use the products and services of ITEAD, rather, I have fully enjoyed these products from ITEAD at home and I am totally pleased with. It is a good deal for me.
Review about: Brussels Airlines
Flight services
The truth is each airline one travels with gives one a different experience entirely, whether good or bad. Some experience would have you yearn to travel with the airline again and again while others would have you regret ever using their services. Talking about the one that will have you yearn for more, personally I have found that in Brussels Airlines as they have portrayed professionalism in their responsibilities. Experts in their respective fields, good and quality customer service, fair flight fares and more. Who wouldn't like to fly with an airline where you are treated like the only that matters? I definitely like everything about the airline and will continue to use their services.
Review about: Ultamodan
A jacket
Never use this site, you will never get ur product or ur money back, complete thieves and need stopped.
Review about: AnyVan
Anyvan removal
Top class service….2 chaps were great…on time and nothing was to much trouble..would definitely use Anyvan again…stress free moving day
Review about: OnBuy
Swan Kettle with Rapid Boil
I'm not to convinced about companies who sell without a contact number. To work virtually you need a thoroughly dedicated and efficient Customer Service Team - sadly lacking at OnBuy
Review about: Mobiles
Mobile Phone
Do not bother, the Company is a Nightmare, Offer looks Good until you realize they pay cashback every 6 months which you have to CLAIM??
The Site is misleading, you can not talk to Accounts only Customer Services, who E-Mail them, which takes days for a reply. Still waiting for my Cashback which is overdue and did not realize that the deal was with cashback. Go elsewhere and save yourself the Agony of this FrustrationSame problem. I had an 18 month contract with them 4 years ago and was unable to claim any cash back throughout the whole contract. They told me to claim each month at the end of each bill which I tried but then found out this wasn't true so then they told me you have to claim at the end of the contract (which I tried). Then they told me that because I didn't do it at the end of each month, I have informed missed the opertunity to claim any cash back.
Stupidly I went back with these scammers a month ago and I've had nothing but trouble. I tried cancelling my contract in the 14 day grace period because I was told I would pay 17pounss a month but my bil is 30 a month and it's only 17 after cashback deductions at the end of my 24 month contract. But because I'm cancelling my contract, I have to pay the full amount and am not entitled to any cash back. I've now had to pay 60pounds because my bill has gone over into the second month because they haven't bothered to process my return yet...
Absolute scammers with rude aggressive workers who shouldn't be allowed to operateReview about: Teamzo
Printed t-shirt
T-shirt was good enough quality and the print on the back was fine. The flag logo on the front wasn’t straight though.
Delivery was very quick.Review about: Outandout
Garden Furniture
Refusal to refund money for lawfully cancelled order.
No response for over 2 months
Instigating legal proceedings over them
Please do not give your money over to this Company
Go elsewhere pleasebought chesterton corner rattan set comes with 6 large cushions & 2 small received 5large &3 small tried since august 2020 now march 2021 still cannot get any reply stay well away from this company when you phone your order answers straight away pity they could not do the same with customer service
How did you get on, I am about to do the same thing with legal action, man they are hard work, they bury their heads in the sand and ignore all communications even from the courts
I have just received a judgement against them from the County Court, id be interested to know how you got on Michael and Steve as I think I will be instructing Bailiffs by the end of this week as they refuse to acknowledge any communications, our dispute has been going on for nearly 2 years
Review about: Furniture At Work
Filing Cabinet and Table
Beyond Bad! ... ordered two items for delivery and assembly in situ in December 2020. The FAW web page for my order confirmed expected delivery 6th Jan. Items never arrived.
No reply from their phone lines and, after 20 mins of the phone simply ringing , a recorded message comes suggesting I request a call back. I did.
Advised me that carrier would call with new delivery date and also told me that the fact that the reason I expected delivery on the 6th was my fault as the delivery had been scheduled, not actually confirmed!
Carrier called two days later and delivery arranged for 11th Jan around midday. Carrier duly turned up but was unaware that assembly in situ had been agreed and paid for. They offered to assemble the items IN THE STREET for me and leave them there for me to carry into house which, being disabled, was not possible.
I could not get an answer from FAW on the phone at the time (as normal) so had to book a recall. I was called back and advised that it was, again, my fault that assembled in situ didn't occur as apparently, I had agreed with the carrier for them to leave in street ... seriously? ... total lies!
I cancelled order there and then and asked for money back. They would however not refund in full as their subcontracted carrier still wanted paying for the aborted delivery. I envoked section 75 and, after a lot of emailing and being totally ignored, eventually, the bank managed to resolve and I was refunded all my money on 8th February. My advice? ... never buy from this company as they are uncontactable, unprofessional, untrustworthy and unbelievable. Simply the worst on-line retailer I have ever had the misfortune to deal with. Find another supplier, plenty out there, or make sure if you really are a masochist and you buy from them, you ONLY pay by credit card as you expect problems and lies.Review about: E-Cigarette Direct
Liquids and vape
Excellent customer service.... Had a few issues when started vaping with coils/liquids and wattage settings....
And Joey and Gemma at the customer service support team were persistent in helping me solve them ...... Can't thank them enough for all the help and advice...Review about: UK Sport Imports
Multi Gym
Bought a multi gym which was just dumped outside our house, was not told of the delivery. Putting it together found parts were missing. I have e mailed UK sports FOUR times, no reply. Had the multi gym 2 weeks now but cant use it. If you are thinking of buying equipment from this company DO NOT. Once they have got your money it “bye bye”
Review about: Serenata Flowers
Anniversary bouquet
Simply awful. Flowers and card both crushed. Flowers only fit for the bin.
Review about: Arista Living
A bed- I think it hasn't all arrived yet
Have not even received my full bed as the delivery company lost it. Was told in an email I'd get some form of compensation. Eventually was offered 60% off my next purchase, I only need one bed and they only sell beds so this was not sensible, which one of their employees agreed with.
Was then put through to complaints were a manager would eventually offer 10% back, this would be £26 as we had a voucher from a Youtuber for 50% off. I replied saying that this just doesn't compare to the previous offer, 60% off a bed would save hundreds potentially (if we gave them more money). The next day I receive an email saying my refund has been processed... for 5%. Which has to be the most petulant thing I have ever experienced from a company. I'd love to have spoken to someone on the phone and provided my number but it is all done through emails. I'd love to say the bed is good but it should have been here in June.Review about: Zaful
You should try shopping at Zaful
Looking through the sites-shops selling women's clothing, I accidentally found out about a store like Zaful. And I made my first order-it was a Dropped Shoulder Valentine Crop Sweatshirt. My order came quickly and is well Packed in a branded Zaful package. The quality of this jacket I was very pleased! The fabric was very pleasant to the body! Since then, I have already made more than eleven orders for Zaful and was not mistaken in my choice! I mostly ordered women's clothes! Everything is at the highest level! The quality is great! Good support! And great prices! I recommend Zaful!
This is clearly a fake review
They post fake reviews all over the place. It is ridiculous, they won't reply to me and owe me a refund... it looks as though there is a pattern. DONT BUT FROM THESE PEOPLE!
I recommend Zaful!
Agreed. A swam. If you request a refund for an incorrect item, they just ignore it, despite saying they will contact you within 24 hours. Still waiting for a response one week later.
i was very worried by the amount of reviews saying it was a scam. Although, the delivery time is quite long when i get the clothes they were nice quality and the fit was great. Will definitely order again!!
Hey Ella when did you order the cloths?
Review about: Shaw Academy
Shaw Academy
The content is good. The method of delivery is too autocratic. I believe in user-directed learning, where I can choose which courses I want to take at times of my convenience. Scheduling classes for specific times and having them deliver the courses they choose doesn't work for me. I need more flexibility.
Review about: Shaw Academy
Fitness and health
Excellent informative course. I am now half way through the four modules and the content and material is superb and very educational.
Review about: C W Sellors
TAG Heuer Watch
Excellent service from start to finish. Would recommend
Review about: MotorEasy
Warranty full
Please do not buy a warranty from this company.
I broke down in my Porsche panermera months ago with a sudden failure in power. An inspection took place on my car and the report basically said that I didn’t break down and the fault was on going. They declined my claim. I then appealed to the company and also myself spoke to the engineer who did the inspection who told me that he actually agreed that I would have broken down and that he had agreed with the mechanic regarding the failure of the car. The company still wouldn’t overturn my complaint even though the engineer has confirmed it was a genuine claim.
I then appealed further and I am still awaiting this to be sorted.
I have two young children that I haven’t been able to take anywhere over the summer, the staff are rude and unhelpful
They have basically called me a liar and my car is just sitting there
I feel helpless and totally stressed and sad that a company can get away with daylight robbery like thisI am having exactly the same problem with MotorEasy. My Range Rover broke down all of a sudden and they are claiming it didn’t. Have you got anywhere with this? I’m still appealing but I don’t know how they are getting away with this.
Same as us. BMW M5 broke down, under warrentry, but they refuse to repair as saying it's my fault it's broke down. I've evidence that the Motoreasy assessor didn't carry out full checks by the own appointed garage. I have a 2nd opinion and taking them to court. Please reply to this as I am in the process of taking them to court. Trading standards are involved and would love to fight for you on your behalf. Any supporting evidence you have of being mistreated by this cowboy company I'd be happy to use and add you to my case. They carnt get away with this treatment.
I have loads of evidence.. if you still need help please contact me
I am happy to help anyone who needs to go to court with Motoreasy... they seriously need to be put in check and the government needs to step in.. Also where possible it looks like they will try and get the negative reviews taken down to keep their star rating up... They are slippery as it gets
Yes getting evidence from 3 garages 3 breakdown recovery’s and 3 readouts of diagnostics.
MotorEasy beware trading standards will be looking into this.
Been on to citezain advice.just a bit advice for people. Best if you have problems with the warranty.send a letter of complaint.send all proof you have with the breakdowns of your car.
Tell them in the letter you are also telling them they are in breach of contract.
Trading standards have been brilliant.Review about: Bedworld
Ottoman bed (eventually)
Avoid if you value your sanity
Needed a new bed for my daughter and bedworld seemed to have what we wanted for a decent price. The product is not bad for what we paid but the customer experience has been beyond terrible. Firstly a delay in delivery. Lots of mis information. A few outright lies. Some broken promises. A one hour wait to try and call the help line only to be cut off. And best of all a member of staff telling me to shut up. Finally raised a complaint and was promised a call to discuss. Surprisingly I've heard nothing. Would never use or recommend after all the stress it's caused.Review about: BreakFree Holidays
Prices not as advertised and shocking customer service
Due to a "technical issue" on their website, Breakfree advertised the holiday I booked £120 less than it should have been. I was advised I would have to pay the new price and there was no offer of discount to compensate for their mistake. I was advised to submit a complaint by email but Breakfree have not responded (9 days later). I even sent 2 follow up emails to chase it. I now have no choice but to cancel this family holiday. This was booked as part of a promotion, of which there are no affordable alternatives for another holiday on the same dates. Horrible experience, no holiday and a lot of disappointment. Thanks Breakfree.
Review about: Appleyard Flowers
Beautiful services
oh my god the flowers are just beyond beautiful, my wife was pregnant but on her delivery, i was on my business trip and for making her up , i send flowers from here and my wife got too emotional after seeing those flowers. She knows I was so sorry for not being there and the flowers just helped me
The flowers were delivered on the doorstep on 13/03/21 for at least 10 hours I was lucky they were not taken as I live on a main road The green leaves were drooping and would not revive I have had to throw everything away today as I was left with a vase of a lot of drooping leaves and 5 rose that would not open and also 3 multi stem white that looked dead It was mothers day and what a disappointment
Review about: Kaspersky
Great option
One of the best cyber protection i ever used, i am still using it and also trustworthy for all those people who are looking for something simple. Must try, it will surely keep you away from the hassle and all nonsense stuffs that we face during whole work.
I completely agree mate. I had a similar horrible experience with the receptionist at this branch not long ago. She thinks she owns National Tyres ... Autocare / Halfords. Booked my car for full servicing and she cancelled it as I asked if they could also flush ... replace the coolant and obvioulsly pay for tthe extra service. Was told that they don't have time to add extra and I should have done this online while booking for servivcing. Complained to Halfords but guess they don't care.