All reviews of S. Reynolds
Review about: Pro Direct Running
Rugby ball purchase
The website was really easy to use, so buying the rugby ball was a breeze. The delivery didn't take long, which was great. But I was let down when I found a hole in the ball when it arrived. Thankfully, returning it was simple and I got a new one without any hassle.
Review about: TP Toys
Trampoline order
I recently decided to buy a trampoline from this company, and what a nightmare it turned out to be when it came to getting it delivered. After placing my order, I was told it would arrive within a couple of days, but no specific delivery time was provided. Upon contacting the company for more information, I was informed of a delay and was advised to expect delivery the following week. However, that date came and went without any update, so I had to reach out again only to find out that the trampoline would actually be delayed by another two weeks! This was completely unacceptable and very frustrating. The only upside was that their customer service was easily accessible, but the lack of communication was truly astonishing. In the end, I decided to cancel my order and bought the same trampoline from a different retailer at the same price – I'm willing to bet it will arrive on time as promised.
Review about: OKA
Online purchase of furniture
The website was really easy to use, and buying stuff was a breeze. The thing I bought was top-notch quality, even better than I was expecting. But what really impressed me was how the delivery drivers, Jabba and Kev, went above and beyond. They were so professional and quick, but also super friendly and helpful. They really made the delivery feel like a good experience. I would definitely recommend this company to anyone who wants great service and top quality products.
Review about: Archiproducts
Lamp purchase
I bought a pair of lamps from this website, but the bases were missing when they arrived. I have to say, the customer service team did a fantastic job in quickly sorting out the issue and finding the missing parts. Thanks to their hard work, I now have my lamps in full working order.
Review about: BrandAlley
Champagne flutes purchase
I just bought some lovely champagne flutes from an online store and I have to say, I'm really happy with them. They came in perfect condition, each one carefully wrapped up in bubble wrap and put in a nice box. It was great to see that they took such care in packaging them, especially as they're so delicate. Plus, the delivery was quick and I got them when I was supposed to. All in all, I'm really pleased with the flutes and how smoothly everything went with the delivery.
Review about: Rakuten TV
Movie selection and customer service
I really liked the choice of films on the platform - there were so many to pick from! It was great to see all the different languages and subtitles available too. Another thing I thought was good was how clear they were about their policy on movie rights and keeping customers informed.
Review about: Ink Factory
Ink cartridges
I've been using Ink Factory for years now to get my ink cartridges and they've never let me down. The quality of their products is really excellent and you just can't beat their prices. I always get my orders super quickly which is a massive plus for me. I would definitely recommend using this company for all your ink needs.
Review about: Online Carpets
Choice of carpets
I absolutely adore this website! It's really user-friendly and you can even request free carpet samples to check out the colours and textures in person. I found my perfect carpet and ordering the correct size was a breeze. They kept me updated throughout the entire process until my carpet arrived, which didn't take very long at all. This is actually my fourth time ordering carpets from this site because I'm just so pleased with the whole experience!
Review about: American Express
Difficult user experience
The card is a nightmare to use, hardly any shops take it and there's so many extra steps like waiting for codes via text just to make a simple payment. Checking the balance is a nightmare too, have to remember a complex password with impossible requirements to memorize. Why can't they just use a simpler system like BankID? The only good thing is the cashback feature, but it's useless when you can't even use the card anywhere. I definitely wouldn't recommend this service, actually strongly advise against it. And to top it off, you can't even store the card on your phone, you have to carry it around. The whole company feels ancient, like they're stuck in the 80s.