TP Toys Reviews
Reviews (4)
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Good and affordable products
Excellent products..No doubt
Recently you have delivered swingbal and bouncycles , found well in fine packing.
Rates of products are quite affordable.
Delivery system is good and timely. More then 7 times different items purchased in last 15 months ,but every time your were on committed time
Keep it up.Tp Trike with handle
I purchased this product from Tesco and gave it to my son for my small grandchild. On assembling it 1 crucial part was missing.I In spoke to them through the robotic service was was so disappointed with them. Because I bought it in a sale, they weren’t really interested in helping me I feel. I asked if I could purchase the part I need. It was £14.99 plus £4.99 postage which is rediculous.I will not pay almost £20 for a part that should have been in the box. I may as well put the product straight in the bin. So unhelpful.I will never buy another one of your products. I have a very very large family and have 80 young children in the whole family and will warn them not to purchase any of your products. All I wanted was something nice for my grandson.
TP treehouse
Initial treehouse purchase was great! Bought accessories the year after, delivery was quick but the items did not fit correctly measurements were not as advertised. After contacting them we were told that the treehouse that we originally bought had been discontinued and a new update version was now being sold and the accessories only fit the new one. We had been terribly mislead and now were stuck with £100 of accessories that we could not use. TP customer service were no help at all. No number to call, emails back and forth were not getting me anywhere, I asked on a number of occasions could they call me to discuss the issues but no one would, they actually were ignoring my questions and writing there own robotic response. Awful customer service the worst I’ve ever experienced!
Swing
Ordered a swing which said it was in stock. Paid but received no confirmation nor any correspondence from this company.
Called their ‘customer service’ number only to be greeted by a very abrupt and rude woman who was no help whatsoever.
The item turned up about 3 weeks later.
Dreadful and unprofessional company. Would not recommend.
