TP Toys

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TP Toys

20% Would buy here again

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Spotlight: What are our customers saying?

S
Sandra
Excellent products..No doubt Recently you have delivered swingbal and bouncycles , found well in fine packing. Rates of products are quite affordable. Delivery system is good and timely. More t...Read on
C
Chetna Upadhyay
Initial treehouse purchase was great! Bought accessories the year after, delivery was quick but the items did not fit correctly measurements were not as advertised. After contacting them we were to...Read on
P
Peter Jones
Ordered a swing which said it was in stock. Paid but received no confirmation nor any correspondence from this company. Called their ‘customer service’ number only to be greeted by a very abrupt a...Read on
D
Debbie Bridgen
ordered 28th march still not arrived. I have tried EVERY way possible to talk to someone and sent numerous emails but still no response. I will be contacting trading standards tomorrow. AVOID Read on
G
Gaetan Frith
Has been nearly 10 days since I ordered an item no communication as to the status of my order, assume it hasn't been dispatched, understand that it's a difficult time at the moment but if you cant ...Read on

All reviews (5)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Good and affordable products

    Excellent products..No doubt
    Recently you have delivered swingbal and bouncycles , found well in fine packing.
    Rates of products are quite affordable.
    Delivery system is good and timely. More then 7 times different items purchased in last 15 months ,but every time your were on committed time
    Keep it up.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    TP treehouse

    Initial treehouse purchase was great! Bought accessories the year after, delivery was quick but the items did not fit correctly measurements were not as advertised. After contacting them we were told that the treehouse that we originally bought had been discontinued and a new update version was now being sold and the accessories only fit the new one. We had been terribly mislead and now were stuck with £100 of accessories that we could not use. TP customer service were no help at all. No number to call, emails back and forth were not getting me anywhere, I asked on a number of occasions could they call me to discuss the issues but no one would, they actually were ignoring my questions and writing there own robotic response. Awful customer service the worst I’ve ever experienced!


  • Ordering

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    Would buy here again
    Overall

    Swing

    Ordered a swing which said it was in stock. Paid but received no confirmation nor any correspondence from this company.
    Called their ‘customer service’ number only to be greeted by a very abrupt and rude woman who was no help whatsoever.
    The item turned up about 3 weeks later.
    Dreadful and unprofessional company. Would not recommend.


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    Would buy here again
    Overall

    swing ball pro

    ordered 28th march still not arrived. I have tried EVERY way possible to talk to someone and sent numerous emails but still no response. I will be contacting trading standards tomorrow. AVOID


  • Ordering

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    Would buy here again
    Overall

    Trampoline

    Has been nearly 10 days since I ordered an item no communication as to the status of my order, assume it hasn't been dispatched, understand that it's a difficult time at the moment but if you cant offer a service dont take the orders on and take money from people and not reply to their emails as you have cut your phone lines. AVOID AVOID!


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TP Toys

Most children love to play outside in the garden. And they often enjoy larger play equipment to play with. But while they’re having fun, you don’t want to worry about the swing or trampoline collapsing or breaking while they’re on it, hurting or even injuring your child in the process. So if you are planning on buying some plat equipment for your child or children, you will want to make sure they are safe, sturdy and durable. But where can you find them? One of the shops that tells them is TP Toys. But what kind of quality is to be expected from their play equipment? Don’t just trust their website with nice pictures and pretty salestalk. Read customer reviews of people that have purchases a swing, slide or sandpit at TP Toys before you did. That way you can be sure to make an informed decision before you actually decide to buy there.

About TP Toys
TP Toys is a manufacturer of children’s play equipment. They sell play equipment for bounding like a variety or trampolines. But they also offer various sets for climbing like multiplays, explorer sets, swing seats, climbing accessories, junior play centres and more. Their brands include Explorer, Castlewood and Kingswood. For swinging they offer single swings, double swings and triple swings so multiple children can swing at the same time. This might avoid any arguments. And they also offer various play and slide sets like slides, stepsets, wooden sandpits, water trays and sand trays. But also more play like wheeled toys, seesaws etc. They also sell sports items like balls, swingball sets, goals etc. And they offer garden fun items like garden hand tools, handy bags, children’s wheelbarrows, hide-and-seek tunnels, bouncycles and even a wooden pirate galleon.


Services of TP Toys
If you order at the website of TP Toys, they will deliver the items that you want to your home. They offer next day delivery, Saturday delivery and international delivery to various countries. You can pay for your order via Visa Electron, MasterCard, Maestro and PayPal. If you need them for any problem, question or complaint, you can contact them. They have displayed a telephone number on their website. But you can also choose to write them an email or fill in their online contact form.

Complaints, Compliments and Tips for TP Toys
Have you already ordered a playset or play equipment at TP Toys? How did that work out for you? How did the delivery process go? Did they deliver the right product within the promised delivery period or have they made mistakes? Are you satisfied with the play equipment that you received? Are their swings and trampolines durable enough to last for years? Or did they rot away within the first winter even though you followed the maintenance instructions? And how do they handle any complaints or problems? Please leave your own review in which you elaborate on your experience and opinion on this company. Your review can help other people to know what to expect when ordering from TP Toys.

What do kids & parents think about TP Toys and the children's play equipment that it sells? Read customer reviews, experiences, opinions and more.