Archiproducts21 reviews
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20 lights
I bought 20 lights from this website recently and it didn't go well. The delivery took ages which was so annoying. When the lights finally arrived, they were badly made. There wasn't enough room for the electrical bits, so it was tricky to put them up properly. My electrician had to change a lot of stuff at the back of some lights to make them work. Despite the problems, I decided to keep the lights because they were handmade and looked nice. But I was really disappointed when one of the lights turned out to be a different colour to what I saw in the picture. I was expecting a bright orange but got a boring brownish-orange instead.
Kitchen appliances purchase
I recently bought some kitchen appliances from this company and I have to say I am really impressed with the quality. The items were exactly what was described on the website and they are working perfectly in my kitchen. The buying process went smoothly, with easy navigation on the website and a safe checkout. I liked how detailed the product descriptions were, they really helped me make the right choice.
Delayed delivery frustration
I wanted to share my recent experience with Archiproducts - it was a total letdown. I placed an order on February 9th and was told it would arrive in 2 weeks. But, it got delayed not just once, but twice. It's been almost 2 months now and still no sign of my order. What's really frustrating is that I paid for it upfront, so basically I've paid for something I haven't even got yet. Their delivery estimates on the website are way off and I don't think I'll be relying on them again.
Valves from the EU
I just wanted to share about how great the customer service team at this store was. They sorted out an issue with my order super quickly, so now I'm placing another one. Once my item arrives, I'll let you know how it is and what my overall experience was like.
Furniture for my bedroom
I checked out some really cool furniture on Archiproducts and thought it would be perfect for my bedroom. When I went to pay using PayPal, it mentioned that the price might be more than what was displayed, so I wasn't sure if that included tax and delivery charges. I reached out and submitted a support ticket to Archiproducts to get some clarification, but I haven't received a response in 48 hours. I even tried giving them a call, but I couldn't get through because no one picked up or the line was engaged. Pretty frustrating stuff, if you ask me!
Ceiling lamp purchase
I recently bought a ceiling lamp from Archiproducts and it was a brilliant experience. I was really impressed by the product info on their website, so I decided to go ahead with the purchase, even though it said it would take 25 days for shipping. However, I got an email just 2 weeks later saying that the lamp was ready to be sent out. The delivery went smoothly and the lamp arrived in perfect condition. It looked exactly like it did in the pictures, and there were no problems with the international shipping. The only little issue was that the box was a bit damaged, but thankfully, the lamp itself was fine.
Lamp purchase
I'm gutted to say that when my lamp turned up, it was in a right state - totally wrecked. At first, I was a bit concerned about what sort of help I'd get, especially since I didn't know the shop and their customer service was run by a computer. But I was well chuffed when they sent me a replacement real quick, fresh from the makers. I really appreciate how they sorted everything so smoothly, and I'll definitely be buying from them again because they've got some top-notch stuff.
Awesome service
Well, I bought something recently and there was a small issue with it. It wasn't the company's fault, but they really went out of their way to sort it out for me. I'm thrilled with how everything worked out and I'm really grateful for their amazing customer service!
Awesome selection
I really enjoy shopping at this place because they have loads of amazing stuff that you can't find anywhere else. The customer service team is absolutely great and they really went out of their way to make me feel important. I will definitely be returning and spreading the word to all my friends about this place!
Lamp purchase
I bought a pair of lamps from this website, but the bases were missing when they arrived. I have to say, the customer service team did a fantastic job in quickly sorting out the issue and finding the missing parts. Thanks to their hard work, I now have my lamps in full working order.
Damaged Order Replacement
My experience with Archiproducts was a bit of a mixed bag, to be honest. Ordering was easy peasy, but then my order got a bit banged up on its way to me. Still, the support team was brilliant, especially Eleonora. They worked wonders and got me a brand new item sorted out. So, despite the hiccup at the start, I'd definitely give a thumbs up to this company for their top-notch customer service and help.
Applique order delayed twice
I ordered this really cool applique thing and had to wait for 4 weeks, which was fine. But then they messaged me last minute saying it would be another 4 weeks! Can you believe it? All that for just an applique? Sort it out, seriously!
Replacement of damaged item
I received a damaged item in my order and I got in touch with Archiproducts to let them know. I was actually quite impressed with how fast and well they sorted it out. They quickly arranged for a replacement to be sent and I really liked how professionally they handled the problem.
Furniture pieces
I've been buying furniture from Archiproducts for years now, they have a great range of top-quality European items. The website is really easy to use and I always find what I need quickly. It's like a goldmine for people who love high-end furniture like me.
Wall lamps Vienna
I recently bought some wall lamps from Archiproducts, specifically the Vienna ones. They were really nice quality and had a lovely design. The only problem was, when they arrived, they turned out to be a lot bigger than I was expecting. So, I had to send them back for a refund. Luckily, the customer service, especially Eleonore, was top-notch. She was quick to respond and made the return process easy peasy. I really appreciate their help and understanding when it came to reimbursing me for the lamps.
Email Subscription Issue
They just won't stop sending me emails even though I've asked nicely several times! I keep telling them to remove me from their list, but they completely ignore me. It's really getting on my nerves! They even wanted an update, but how can I update them if they don't reply at all? It's like trying to talk to a brick wall. And you know what? I'm still receiving those irritating emails. Honestly, why is it so hard for them to comprehend?
Table purchase
The delivery arrived on time and the items were well wrapped. Everything looked just as described. But when I put it all together, I found that one side of the metal rail wasn't attached properly. It was hanging down and only held in place by one screw. Luckily, I had some spare screws so I fixed it myself.
Cool furniture for my room
Oh my goodness! I recently got some amazing furniture for my room from Archiproducts and it's seriously fabulous! The service was absolutely top-notch and the guy who assisted me, let's just call him Antonio De Nicolo (that's definitely not his real name), was a total pro. He took care of every detail from the beginning to the end, ensuring that my room looked incredibly stylish and trendy. We had virtual meetings over Zoom and he was always so attentive, providing the best ideas. I'm truly grateful for everything, my room now looks absolutely stunning!
Small Diabla table
I bought a lovely small Diabla table from Archiproducts, and it fits just right in the space I had in mind. It's the perfect size and design, just what I was after. Sadly, it came with scratches when it first arrived, but the customer service team at Archiproducts was brilliant in sorting it out, and I got a new table in no time. All in all, I'm really pleased with my purchase.
Expensive Outdoor Table Purchase
I bought a pricey outdoor table from Archiproducts which was labelled as an "Outdoor Table" without mentioning not to use it outside. It was disappointing to find no info on how to use it in the listing, making me think it was fine for outdoor use. But in less than a year, the table's glaze cracked, still within the two-year warranty period. When I contacted Archiproducts for warranty help, they said they wouldn't support it, as I invalidated it by using the table outside. This lack of responsibility and refusal to back their products is just not on.
About Archiproducts
Furniture is a significant investment. Therefore, when you are shopping online, you want to feel confident that you will get a good-quality product at a fair price—and that you will have a service-oriented team assisting you. One company where you can purchase furniture is Archiproducts. However, shopping for furniture on an unfamiliar online store can be overwhelming. You might not know what to expect from them or whether they are reliable. Will they create your furniture according to your specifications? Do they possess a proven track record? Are their prices reasonable? Do they offer a diverse selection of furniture designs to choose from? What sets their furniture apart from other companies in the market? Will they offer adequate customer support when you reach out to them? These and many other questions can be effectively addressed by previous customers of Furniture and Choice. Their feedback will serve as a valuable reference should you decide to make a purchase from this furniture company. So, take a look at the reviews written by past customers of this company and discover what they have to offer.
About archiproducts
Archiproducts is a furniture brand that specializes in designing and selling various types of furniture and architectural products. The array of products available at Archiproducts includes furniture, bathroom, kitchen, lighting, outdoor, office, contract, wellness, décor, finishes, and construction. Furniture categories available for purchase include sofas and armchairs, tables and chairs, storage systems and units, sleeping areas and children's bedrooms, kid’s furniture, and furniture components and hardware. Products in the bathroom category encompass washbasins and bathroom fixtures, showers and bathtubs, bathroom taps, bathroom furniture, bathroom lighting, bathroom accessories, laundry and household cleaning, and disabled bathrooms. Kitchen products include kitchen furniture, sinks and kitchen taps, kitchen appliances, cooking accessories, dining table accessories, kitchen textiles, and cookware and bakeware. Outdoor offerings comprise outdoor kitchens and barbecues, outdoor fireplaces and heaters, canopies and garden awnings, swimming pools, hot tubs and outdoor showers, and outdoor flooring. Office supplies encompass office furniture, meeting and waiting rooms, office partitions, office accessories, and office lighting. As for home décor, the products include home decorations, textiles and rugs, art and prints, storage and space organization, curtains & blinds, plant decorations, and pet supplies.
Services of Archiproducts
To purchase furniture from Archiproducts, you must register on their website with your email. After registering, you can proceed to select items of your choice and add them to your cart. You can reach the customer support team at Archiproducts via email, telephone, or by post. Archiproducts is also present on social media platforms such as Facebook, Instagram, Pinterest, Twitter, and YouTube.
Complaints, Compliments, and Tips for Archiproducts
Have you previously bought furniture from Archiproducts? In that case, we would appreciate it if you could share your experience with us. How long did their furniture last? Did they deliver on time? Did you find what you were looking for on their website? Did they provide you with quality products? Did you have to make any returns? Did they deliver the furniture with the specified materials? Did they offer good after-sales assistance? Were you satisfied with your purchase or did you have to return it? Share your experience with this company and provide other customers with valuable information if they decide to shop there.
What kind of furniture company is Archiproducts? Read customer reviews and testimonials about their various furniture and architectural products here on BritainReviews.
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Contact Information
Via Loiacono 20/B
70126 Bari
Italy
📧 store-support@archiproducts.com
Categories Archiproducts
Homeware Reviews & Experiences | Office, Hobby & Party Reviews & Experiences | Merchandise Reviews & Experiences | Online shopping
Page Statistics
Seite online seit: 2 November 2021
Letzte aktualisierung: 29 November 2024
Review with most votes
Good Quality Products
Furniture is a big investment. So, when you’re shopping online, you want to feel confident that you’ll be getting a good-quality product for a fair price—and that you’ll have a ... Read onBy: Elise