Archiproducts Reviews

: 21
81% Would buy here again

Most relevant positive review

  2024-05-27
Kitchen appliances purchase
I recently bought some kitchen appliances from this company and I have to say I am really impress...Read on
will

Most relevant negative review

  2024-05-27
Delayed delivery frustration
I wanted to share my recent experience with Archiproducts - it was a total letdown. I placed an o...Read on
Katie Green

Review with most votes

  2024-03-17
Damaged Order Replacement
My experience with Archiproducts was a bit of a mixed bag, to be honest. Ordering was easy peasy,...Read on
Layla

Reviews (21)

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    Good Quality Products

    Furniture is a big investment. So, when you’re shopping online, you want to feel confident that you’ll be getting a good-quality product for a fair price—and that you’ll have a service-oriented team helping you along the way. One company that you can buy furniture from is Archiproducts.

    Archiproducts is a furniture brand that designs and sells all sort of furniture and architectural products. The range of products available on sale at Archiproducts are furniture, bathroom, kitchen, lighting, outdoor, office, contract, wellness, décor, finishes, and construction. Furniture products available for sale are sofas and armchairs, tables and chairs, storage systems and units, sleeping area and children's bedrooms, kid’s furniture, and furniture components and hardware. Products in the bathroom category are washbasins and bathroom fixtures, showers and bathtubs, bathroom taps, bathroom furniture, bathroom lighting, bathroom accessories, laundry and household cleaning, and, disabled bathrooms.


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    Ceiling lamp purchase

    I recently bought a ceiling lamp from Archiproducts and it was a brilliant experience. I was really impressed by the product info on their website, so I decided to go ahead with the purchase, even though it said it would take 25 days for shipping. However, I got an email just 2 weeks later saying that the lamp was ready to be sent out. The delivery went smoothly and the lamp arrived in perfect condition. It looked exactly like it did in the pictures, and there were no problems with the international shipping. The only little issue was that the box was a bit damaged, but thankfully, the lamp itself was fine.


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    Cool furniture for my room

    Oh my goodness! I recently got some amazing furniture for my room from Archiproducts and it's seriously fabulous! The service was absolutely top-notch and the guy who assisted me, let's just call him Antonio De Nicolo (that's definitely not his real name), was a total pro. He took care of every detail from the beginning to the end, ensuring that my room looked incredibly stylish and trendy. We had virtual meetings over Zoom and he was always so attentive, providing the best ideas. I'm truly grateful for everything, my room now looks absolutely stunning!


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    Lamp purchase

    I'm gutted to say that when my lamp turned up, it was in a right state - totally wrecked. At first, I was a bit concerned about what sort of help I'd get, especially since I didn't know the shop and their customer service was run by a computer. But I was well chuffed when they sent me a replacement real quick, fresh from the makers. I really appreciate how they sorted everything so smoothly, and I'll definitely be buying from them again because they've got some top-notch stuff.


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    20 lights

    I bought 20 lights from this website recently and it didn't go well. The delivery took ages which was so annoying. When the lights finally arrived, they were badly made. There wasn't enough room for the electrical bits, so it was tricky to put them up properly. My electrician had to change a lot of stuff at the back of some lights to make them work. Despite the problems, I decided to keep the lights because they were handmade and looked nice. But I was really disappointed when one of the lights turned out to be a different colour to what I saw in the picture. I was expecting a bright orange but got a boring brownish-orange instead.


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    Kitchen appliances purchase

    I recently bought some kitchen appliances from this company and I have to say I am really impressed with the quality. The items were exactly what was described on the website and they are working perfectly in my kitchen. The buying process went smoothly, with easy navigation on the website and a safe checkout. I liked how detailed the product descriptions were, they really helped me make the right choice.


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    Wall lamps Vienna

    I recently bought some wall lamps from Archiproducts, specifically the Vienna ones. They were really nice quality and had a lovely design. The only problem was, when they arrived, they turned out to be a lot bigger than I was expecting. So, I had to send them back for a refund. Luckily, the customer service, especially Eleonore, was top-notch. She was quick to respond and made the return process easy peasy. I really appreciate their help and understanding when it came to reimbursing me for the lamps.


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    Damaged Order Replacement

    My experience with Archiproducts was a bit of a mixed bag, to be honest. Ordering was easy peasy, but then my order got a bit banged up on its way to me. Still, the support team was brilliant, especially Eleonora. They worked wonders and got me a brand new item sorted out. So, despite the hiccup at the start, I'd definitely give a thumbs up to this company for their top-notch customer service and help.


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    Small Diabla table

    I bought a lovely small Diabla table from Archiproducts, and it fits just right in the space I had in mind. It's the perfect size and design, just what I was after. Sadly, it came with scratches when it first arrived, but the customer service team at Archiproducts was brilliant in sorting it out, and I got a new table in no time. All in all, I'm really pleased with my purchase.


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    Awesome selection

    I really enjoy shopping at this place because they have loads of amazing stuff that you can't find anywhere else. The customer service team is absolutely great and they really went out of their way to make me feel important. I will definitely be returning and spreading the word to all my friends about this place!


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    Delayed delivery frustration

    I wanted to share my recent experience with Archiproducts - it was a total letdown. I placed an order on February 9th and was told it would arrive in 2 weeks. But, it got delayed not just once, but twice. It's been almost 2 months now and still no sign of my order. What's really frustrating is that I paid for it upfront, so basically I've paid for something I haven't even got yet. Their delivery estimates on the website are way off and I don't think I'll be relying on them again.


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    Valves from the EU

    I just wanted to share about how great the customer service team at this store was. They sorted out an issue with my order super quickly, so now I'm placing another one. Once my item arrives, I'll let you know how it is and what my overall experience was like.


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    Furniture for my bedroom

    I checked out some really cool furniture on Archiproducts and thought it would be perfect for my bedroom. When I went to pay using PayPal, it mentioned that the price might be more than what was displayed, so I wasn't sure if that included tax and delivery charges. I reached out and submitted a support ticket to Archiproducts to get some clarification, but I haven't received a response in 48 hours. I even tried giving them a call, but I couldn't get through because no one picked up or the line was engaged. Pretty frustrating stuff, if you ask me!


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    Awesome service

    Well, I bought something recently and there was a small issue with it. It wasn't the company's fault, but they really went out of their way to sort it out for me. I'm thrilled with how everything worked out and I'm really grateful for their amazing customer service!


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    Lamp purchase

    I bought a pair of lamps from this website, but the bases were missing when they arrived. I have to say, the customer service team did a fantastic job in quickly sorting out the issue and finding the missing parts. Thanks to their hard work, I now have my lamps in full working order.


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    Applique order delayed twice

    I ordered this really cool applique thing and had to wait for 4 weeks, which was fine. But then they messaged me last minute saying it would be another 4 weeks! Can you believe it? All that for just an applique? Sort it out, seriously!


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    Replacement of damaged item

    I received a damaged item in my order and I got in touch with Archiproducts to let them know. I was actually quite impressed with how fast and well they sorted it out. They quickly arranged for a replacement to be sent and I really liked how professionally they handled the problem.


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    Furniture pieces

    I've been buying furniture from Archiproducts for years now, they have a great range of top-quality European items. The website is really easy to use and I always find what I need quickly. It's like a goldmine for people who love high-end furniture like me.


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    Email Subscription Issue

    They just won't stop sending me emails even though I've asked nicely several times! I keep telling them to remove me from their list, but they completely ignore me. It's really getting on my nerves! They even wanted an update, but how can I update them if they don't reply at all? It's like trying to talk to a brick wall. And you know what? I'm still receiving those irritating emails. Honestly, why is it so hard for them to comprehend?


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