All reviews of S. Smith
Review about: Designer Desirables
Cardigan purchase
I bought a cardigan from Designer Desirables recently and I was really pleased with how nice it was. But, I was a bit let down by the customer service. Even though I paid extra for next day delivery, my order arrived late. I sent an email to the customer service team but never heard back from them. I didn't get any apology either. The cardigan did eventually turn up, but it took longer than I expected.
Review about: Giulio
CP tracksuits purchased
I've recently bought a pair of CP tracksuits from Giulio, but I'm really disappointed in the quality of their products once again. When I got the tracksuits, I saw that the badge was already half broken, meaning it can't stay in place properly. I didn't notice this problem when I first bought them, and it's really annoying to deal with damaged clothing after wearing them just once. This isn't the first time I've received damaged items from this store, and it keeps happening. It's a recurring problem that they need to sort out.
Review about: MyMemory
Purchased replacement unit
I bought a new unit from this company recently and I have to say, it was quite an experience. Initially, the product didn't work as I thought it would, but the customer service team really went the extra mile to help me figure out what was wrong. They gave me advice that I couldn't find anywhere else, not even on the Internet or the manufacturer's website. When that didn't do the trick, they quickly sent me a replacement unit without any fuss. The new unit worked perfectly right from the start, and I couldn't be more pleased. I am really impressed by the level of support I received and I will definitely be coming back as a customer.
Review about: The Couture Club
Knit pants purchase
As a new customer at The Couture Club, I recently bought a pair of knit pants and I have to say, I am really impressed with the quality and fit. The material is top-notch and the pants fit perfectly. I am definitely thinking about buying more items from this brand. Living in Jordan, I was a bit unsure about the shipping, but I chose DHL Express and it turned out great. The product arrived in just 3 or 4 days, smoothly going through customs without any problems. All in all, I had a great experience with this brand and their shipping service.
Review about: The Double F
Awesome deals, pretty packaging, fast delivery but pricey shipping.
Yeah, the things I ordered were pretty awesome and they did a great job wrapping everything up nicely. But I was really surprised by how fast it was delivered, even though it did end up being quite pricey. I just wish there were more affordable shipping choices available, you know?
Review about: Mobile Phones Direct
Quick and easy purchase
I'm really pleased with how quickly I got my phone after ordering it. It arrived within 24 hours, which was fantastic! It doesn't get much better than that!
Review about: Olivia & Pearl
Jewellery purchase with excellent customer service
The customer service at this place is absolutely fantastic. I had a bit of a mix up with my order, but the team sorted it out straight away and made things right. They were really apologetic and even sent out a little gift as a nice gesture. The jewellery I got is really top-notch and I'm over the moon with my experience overall. I can't recommend this place enough for their incredible customer service.
Review about: Hairtrade
Hair extension
I recently bought some hair extensions from Hairtrade, but I've been really disappointed with the experience. I placed my order on the 8th of April and got a refund on the same day with no explanation. I've been trying to get in touch with their customer service team via email every day to ask about my refund, but I haven't received any useful answers. They keep telling me the refund has been processed and to check my bank account, but I still haven't received my money back or the extensions I ordered. This customer service is not good enough, and I'd recommend avoiding buying from this company.