Namecheap Reviews

: 20

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85% Would buy here again

Most relevant positive review

  2024-05-11
Web hosting services
Being a keen user of web hosting services for all my online projects, I have to say that my exper...Read on
Dean

Most relevant negative review

  2024-04-22
Domain renewal issue
I've just had a bit of bother with my domain renewal from a certain provider. Even though I ...Read on
Zoe Kennedy

Review with most votes

  2019-03-20
Namecheap has best hosting ser
Namecheap makes domain registeration and web hosting so easy, that all I have to do is contact th...Read on
Sylvia Edmus

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    Web hosting services

    Being a keen user of web hosting services for all my online projects, I have to say that my experience with this company has been absolutely outstanding. Ever since I signed up for their services, I was really impressed by the professionalism and knowledge shown by their customer support team. Even though they didn't have Spanish support, they communicated with me in a clear and effective way, making sure I understood every step of the process. Their easy-to-use approach to web hosting made it simple for me to go through all the features and settings, even though I'm not very tech-savvy. In my view, this company is reliable and provides excellent top-notch web hosting services.


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    Domain registration and web hosting

    I recently bought a domain and web hosting services from this provider. The whole process of ordering was really easy, I could choose and pay for what I needed without any problems. The service I got was excellent, the customer support team was really helpful and friendly, sorting out any questions or problems I had. The prices were fair and compared well to other providers, giving good value for money. The services were delivered quickly and efficiently, so I could start setting up my website right away. Overall, I'm really happy with the service I got and would definitely recommend them to anyone looking for domain registration and web hosting services.


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    Domain renewal assistance

    My domain suddenly expired, and it was a real nightmare for my business. It was linked to all my business stuff, and I couldn't renew it on my own. Luckily, when I contacted customer service, I was put in touch with a really helpful representative. They not only sorted out my domain but also reconnected it with all my business things. Their customer service was excellent, giving me clear info and answers to all my questions and concerns. I'm really thankful for their help and professionalism.


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    Website customer support experience

    I just wanted to say a huge thanks to the amazing customer support team who helped me out with my website drama recently. They were so helpful and fixed everything really quickly. I was really impressed with how professional and skilled they were at sorting out technical problems. One person in particular, KEERTHANA V, was a real star – they knew their stuff and worked really hard to sort out my website issue. I'm so grateful for their help and for getting everything back up and running smoothly.


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    VPS Hosting

    I was really let down by my recent experience with the VPS hosting service provider. I've been with them for years and always liked their 24-hour chat support. But lately, their servers have been way too slow. This has led to me losing clients and made me decide to switch to another host with faster speeds and a cheaper price. What's more, my website was suspended out of the blue for going over data or memory limits, which was really annoying and hurt my business.


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    Domain registration

    I bought a domain from this company not long ago and I have to say, I was pretty let down by the customer support. Whenever I asked them anything about the product, they seemed to dodge the question or give me info that wasn't relevant. It was so annoying and felt like they were deliberately avoiding telling me crucial details. Their replies were all over the place and it felt like they were more interested in sounding smart rather than actually assisting me in making a good choice. To put it simply, the customer support was just not up to scratch.


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    Web hosting purchase

    As someone who uses this hosting provider, I have to say the service is top-notch. The support team really know their stuff and are always there to help with any problems or questions I might have. The pricing is fair and the features you get are definitely worth it. I've actually recommended this provider to a few clients, and they've all been happy with the service too. Overall, I'm really impressed with the service and support from this hosting provider.


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    Domain purchase

    I just bought a domain and I had a really good experience with the company. Everything went smoothly and their website was easy to find my way around. The prices were fair and I felt like I was getting a good deal. Their customer service was top-notch, they were quick to respond to my questions. I also liked that they gave me lots of information when I was making the purchase. All in all, I was really happy with how it all went.


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    Domain and hosting purchase

    As a newbie in the world of hosting and domains, I have to say that the support team really helped me out a lot. I want to give a special shoutout to Volodymyr, who went the extra mile to help me. He was super patient and kind, and his knowledge made a huge difference in sorting out my domain and hosting. I really appreciate all the help I received and would definitely recommend their services to anyone who needs assistance.


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    Hosting purchase

    I've been using this hosting provider for quite some time now, and I must say, I've been really happy with the support and service I've received. The customer service reps are always on the ball and quick to help me with any problems I run into. They really go the extra mile to make sure my hosting experience is top-notch. I'd definitely recommend them to anyone looking for reliable hosting services.


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    Domain renewal issue

    I've just had a bit of bother with my domain renewal from a certain provider. Even though I made it crystal clear that I didn't want to renew my domain once it expired, they went ahead and charged me a month early. And to make matters worse, when I tried to chat with their customer service to fix things, they were not very understanding and even threatened me with consequences if I tried to challenge the charge.


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    Domain and Email Address Purchase

    I was so impressed with the service I got from this company. Even though I had a few problems, they sorted them out super quickly. The prices for the domain and email services I bought were really good, which made it easy for me to grow my business without spending loads of money. All in all, I thought their service was top quality.


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    Website hosting plan purchase

    I'm new to website hosting, and Anton was a great help! He really knew his stuff and helped me figure out what I needed. With his guidance, I felt good about signing up for a full year with the company. Anton made everything so easy, and now I know I'm in good hands. Thanks for the amazing service, Anton and Namecheap!


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    Domain and hosting purchase

    I've been well chuffed with the service up to now. The website was dead easy to use, the customer support was quick off the mark and really helpful, and I managed to find just what I was after for my domain and hosting needs. I'd definitely suggest this company to anyone looking for these services.


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    Domain registration experience

    The domain registration process was quick and easy, but I was disappointed with the lack of action taken against the fraudulent websites that were reported.


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    SSL Certificate purchase

    I've been a loyal customer of this company for quite a few years now and I must say, their customer service is absolutely top-notch. When I recently purchased my SSL Certificate, the response time was quick and the information given was really clear and easy to grasp. I was really impressed by the efficiency and professionalism of the customer service team.


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    Assistance with sending a screenshot

    The customer service rep, Aishwarya K, was really patient and helpful when I was having trouble sending a screenshot. She talked me through it step by step and even helped me find the email I needed to send instead. I'm so thankful for her patience and support in sorting out my problem.


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    Quick response, good service

    I had an issue with my device, but Darsini responded really quickly and sorted it out for me! I'm so happy and thankful for finding this place, it's fantastic!


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    Broken website restoration

    The assistant I had, Keerthana V, was so helpful in fixing my website that had gone wrong. She was really patient in answering all my questions and made sure to check with me at every stage to make sure we were both understanding everything correctly. It was a really professional and quick service, and I'm really pleased with how it turned out.


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